c20y
c20y is a Berlin-based software and services company focused on contact center transformation and integration, operating as a Salesforce consulting partner for banks, credit unions, wealth management firms, and regulated industries, with an 11-50 employee base and a professional/managed services revenue model.
- Company typePrivate
- Founded2019
- HeadquartersBerlin, Germany
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What c20y does
c20y is a solutions-oriented software and services company focused on contact center transformation and integration, headquartered in Berlin, Germany. Founded in 2019 and operating privately, the company sits in the 11-50 employee band. According to the enrichment data linked to its legal name and DBA ('Zennify'), the broader operating entity functions as a Salesforce consulting partner with deep specializations across Financial Services Cloud, Data Cloud, Marketing Cloud, Agentforce, and MuleSoft, serving banks, credit unions, wealth management firms, insurance carriers, and regulated industries such as Health & Life Sciences and Utilities.
The company monetizes through a professional services and managed services model, combining consulting/implementation engagements with ongoing managed support. Its productized IP includes accelerators such as FSC RapidRollout, Jack Henry Symitar Connector, and Jack Henry Common Core API, alongside packaged solutions like the Financial Services Customer Platform, Digital Lending Platform, Data Modernization, and Agentic Workforce. Underlying technology architecture is built on the Salesforce ecosystem with complementary integrations to Databricks, nCino, Twilio, and MuleSoft. Go-to-market is sales-led, direct enterprise, with consultative selling, solution demonstrations, and quote-based pricing typical of the B2B consulting segment.
Strategic positioning is anchored in vertical specialization (financial services first, regulated industries second) and ecosystem partnerships with Salesforce and Jack Henry. Multiple accelerators and packaged solutions indicate a productization strategy intended to compress implementation timelines and create switching friction. Information on funding, ownership, headcount growth, and named customer logos is not disclosed in the available source material, limiting visibility into the company's commercial scale and momentum.
c20y firmographics
Firmographics- Name
- c20y
- Legal name
- Zennify
- Website
- https://c20y.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- c20y is a Berlin-based software and services company focused on contact center transformation and integration, operating as a Salesforce consulting partner for banks, credit unions, wealth management firms, and regulated industries, with an 11-50 employee base and a professional/managed services revenue model.
- Ownership category
- akta.pro rank
Where c20y is headquartered
LocationHeadquarters
- HQ city
- Berlin
- HQ country
- Germany
- HQ region
- Europe
Markets served
c20y business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Consulting & Implementation Services: Professional services revenue from consulting engagements implementing Salesforce and related technologies for financial services clients. Includes discovery, design, deployment, and optimization services.
- Managed Services: Ongoing managed services contracts providing continuous support, optimization, and maintenance of implemented solutions
Go-to-market motion1 record
Distribution channels1 record
Marketing channels7 records
c20y product offering
Product offeringCore offering
c20y is a solutions-oriented software company that provides contact center transformation and integration offerings to business customers. It operates as a privately held, for-profit entity headquartered in Berlin, Germany, founded in 2019 with 11-50 employees. Specific product-level details for c20y are not documented in the available source data, which is largely sourced from a Zennify-branded 404 page.
Product overview
No product information available for c20y in the provided source data. The source content (zennify.com) describes Zennify as a Salesforce consulting partner providing implementation services for Financial Services, Banking & Lending, Credit Unions, Wealth Management, Insurance, Health & Life Sciences, and Utilities industries. However, this content does not contain information about c20y's products or services.
Differentiator
Problem solved
Functional benefit
Products and services
- Contact center transformation and integration solutions Solutions-oriented software offering for businesses seeking to transform and integrate their contact center operations, as described in c20y's firmographic profile.
Quantifiable outcome
- Fast-track digital transformation journey
Companies that use c20y
Customer profileSegments4 records
Ideal customer profiles1 record
c20y technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
c20y partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and supporting.
- SalesforcecorePrimary technology partnership as Salesforce consulting partner. Specializations include Financial Services Cloud, Data Cloud, Marketing Cloud, Agentforce, and MuleSoft implementations for financial services clients.
- DatabrickscoreData engineering and lakehouse technology partnership for financial services data modernization initiatives.
- nCinocoreImplementation partnership for nCino bank operating system serving commercial and community banking clients.
- TwiliosupportingCommunication platform integration partner for customer engagement and contact center solutions.
- Jack HenrycoreJoint go-to-market with Jack Henry's Symitar connector and Common Core API, specifically designed for credit unions running Jack Henry's SymSuite core banking platform.
- AgentforcecoreSalesforce AI agent platform partnership for implementing agentic workforce solutions in financial services.
- MuleSoftcoreIntegration platform partnership for API-led connectivity and enterprise integration services.
Scale indicators1 record
Recent moves5 records
Expansion highlights5 records
c20y competitors and assessment
Company assessmentDirect peers
- Silverline (a Huron company): Salesforce consulting firm historically focused on financial services and healthcare with pre-built accelerators and managed services — near-identical operating model and go-to-market to the subject company.
- Slalom: Mid-sized US consulting firm with a large Salesforce Financial Services Cloud practice serving banks, credit unions, and insurance carriers. Directly comparable in size, vertical focus, and multi-platform Salesforce ecosystem partnerships.
- Coastal Cloud: Mid-tier Salesforce consulting partner with strong financial services and contact center practice, offering managed services and industry accelerators — comparable scale and vertical specialization.
- Simplus (Infosys): Salesforce-focused consulting and managed services firm acquired by Infosys, serving financial services with implementation, data, and Agentforce capabilities. Directly overlapping in services, vertical mix, and ecosystem positioning.
- Atrium (Salesforce): Salesforce consulting and implementation firm that was acquired by Salesforce in 2022; overlaps directly on FSC and Agentforce implementations for financial services, with the key difference of being inside the Salesforce ecosystem.
Broad incumbents
- Accenture: Global SI and Salesforce Global Strategic Partner with large financial-services transformation practice. Competes for the same enterprise FSC, MuleSoft, and data modernization engagements at the high end of the market.
- Deloitte Digital: Salesforce Tier-1 partner with dedicated Financial Services industry offering, competing head-to-head on enterprise FSC, Agentforce, and data modernization projects for global banks and insurers.
- Wipro (Appirio): Global IT services firm with the Appirio-acquired Salesforce practice delivering FSC, data cloud, and agentic AI implementations to large banks and lenders — competing on multi-platform enterprise deals.
- Persistent Systems: Global IT services firm with a sizable Salesforce Financial Services Cloud practice serving large banks and credit unions. Broader portfolio and deeper bench, but directly competes for the same Salesforce FSI deals.
Emerging players
- Girikon: Salesforce consulting partner with financial services implementations and pre-built accelerators; comparable size tier and similar vertical focus, though smaller global footprint.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
c20y social profiles
Digital presencec20y financial estimates
Financial estimateRevenue estimate
Valuation estimate
c20y leadership team
Management profileNumber of profiles
c20y funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
c20y M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about c20y
What does c20y do?
c20y is a solutions-oriented software company that provides contact center transformation and integration offerings to business customers. It operates as a privately held, for-profit entity headquartered in Berlin, Germany, founded in 2019 with 11-50 employees. Specific product-level details for c20y are not documented in the available source data, which is largely sourced from a Zennify-branded 404 page.
Is c20y a public or private company?
c20y is a private company. It is classified as unknown and is currently operating.
When was c20y founded?
c20y was founded in 2019. It employs 11 to 50 people.
Where is c20y based?
c20y is headquartered in Berlin, Germany, in the Europe region.
How does c20y make money?
Two revenue lines are on record. Consulting & Implementation Services are the primary driver. The others are managed Services.
Who are c20y's main competitors?
Direct peers on record are Silverline (a Huron company), Slalom, Coastal Cloud, Simplus (Infosys) and Atrium (Salesforce). Broad incumbents are Accenture, Deloitte Digital, Wipro (Appirio) and Persistent Systems. Girikon is listed as an emerging player.
Does c20y have an API?
No public API is recorded for c20y.