Worldwide Customs & Forwarding Agents

What Worldwide Customs & Forwarding Agents does

Worldwide Customs & Forwarding Agents (WWCF) is an Australian licensed customs broker and freight forwarder established in 1982, headquartered in Mascot, New South Wales. The company provides end-to-end cross-border logistics services, including customs clearance brokerage for air and sea freight, import/export documentation, quarantine and biosecurity clearance, tariff classification across 13,000+ codes, duty and GST calculation, and concession advisory. Adjacent offerings include sea freight (FCL and LCL), air freight forwarding (import and export), consolidated freight, domestic transport and coastal shipping, warehousing and distribution, project cargo handling, marine cargo insurance, parcel-post customs clearance at a published A$139 + GST rate, and an e-commerce cross-border fulfilment solution. Its customer base spans commercial importers and exporters, individuals relocating to Australia with personal effects, machinery and equipment importers requiring biosecurity compliance, and private vehicle importers.

WWCF monetises on a professional-services, pay-as-you-go basis, with most pricing delivered via quote rather than published rate cards. The company operates six offices across Australia's major gateways (Sydney, Melbourne, Brisbane, Perth, Adelaide, and Central Coast) and claims 24/7 availability. Its go-to-market is sales-led, combining phone (1300 960 616), email ([email protected]), an instant online quotation system, free public duty/tax and chargeable-weight calculators, and content marketing (Incoterms guide, HS code guide, customs broker selection guide). Distribution is direct to enterprise and mid-market customers, supplemented by a self-serve Logixboard-powered customer portal for cargo tracking and account management.

Underlying technology centres on electronic systems directly linked to the Australian Customs Service, the Australian Quarantine Service, and other government departments, providing real-time access to duty rates, duty concessions, and tariff information that historically resided in paper reference volumes. The company is privately held (Worldwide Customs & Forwarding Agents Pty Ltd), governed under Australian law, with no disclosed parent, no funding history, no M&A activity, no patents or trademarks, and no management team bios in the source material — indicating an owner-operated private business structure.

Name

Worldwide Customs & Forwarding Agents

Legal name

Worldwide Customs & Forwarding Agents Pty Ltd

Website

https://wwcf.com.au

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

11–50 employees

Short description

WWCF is an Australian licensed customs broker and freight forwarder founded in 1982, operating six national offices to provide customs clearance, air and sea freight forwarding, domestic transport, quarantine clearance, and warehousing services to commercial importers, exporters, and individuals relocating to Australia.

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Freight Transportation Arrangement (48851), Freight Transportation Arrangement (488510)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Customs Brokerage for Ocean Shipments (Import/Export Clearance) (TLACABAG)

akta.pro secondary industries

FCL (Full Container Load) Ocean Forwarding (TLACABAA), Ocean Freight Brokerage (FCL/LCL) (TLADAMAF), Ocean Import Forwarding (Destination Handling/DO/ISF) (TLACABAE)

Keywords

• Customs brokerage services
• Freight forwarding
• Customs clearance
• International air freight
• Sea freight forwarding

Headquarters

HQ city

Mascot

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Customs Brokerage Services: Fee-for-service customs clearance for air and sea freight, personal effects, parcel posts, and commercial imports. Services include document preparation, duty calculation, quarantine clearance, and import declaration lodgement.
2. Freight Forwarding Services: Arrangement of sea freight (FCL and LCL), air freight, consolidated freight, domestic transport, coastal shipping, and project cargo. Service includes booking, consolidation, and logistics coordination.
3. Parcel Post Customs Clearance: Fixed fee service at $139.00 + GST for processing import declarations, calculating duty and tax liability for postal items.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Worldwide Customs & Forwarding Agents (WWCF) is an Australian-licensed customs broker and freight forwarder that provides customs clearance brokerage, sea and air freight forwarding (FCL/LCL, import and export), domestic transport and logistics, warehousing and distribution, quarantine/biosecurity clearance, and marine cargo insurance for businesses and individuals importing into or exporting from Australia. The company is electronically linked to the Australian Customs Service and Australian Quarantine Service to access duty rates, tariff classifications, and concessions in real time.

Product overview

Worldwide Customs & Forwarding Agents (WWCF) is a licensed customs broker and freight forwarder offering a comprehensive suite of logistics services for Australian importers and exporters. The company operates as a unified service provider combining customs brokerage, freight forwarding, and logistics management. Core services include customs clearance brokerage for air and sea freight, consolidated freight shipping, domestic transport, sea freight (FCL/LCL), air freight (import/export), and warehousing & distribution. The portfolio also includes specialized services such as project cargo handling, marine cargo insurance, coastal shipping, biosecurity/quarantine clearance, and personal effects customs clearance. Supporting tools include an Australian Import Tax Calculator for duty/GST estimation, a Chargeable Weight Calculator for freight pricing, and an Instant Quotation System for quotes. The company maintains offices in Sydney, Melbourne, Brisbane, Perth, and Adelaide, with services available 24/7.

Differentiator

Problem solved

Functional benefit

Products and services

• Customs Clearance Brokerage Comprehensive customs brokering for air and sea freight, covering import/export declarations, tariff classification across 13,000+ tariff lines, duty and GST calculation, and regulatory compliance with the Australian Border Force.
• Sea Freight Forwarding Full-service ocean freight forwarding with Full Container Load (FCL) 20ft/40ft options, Less-than-Container Load (LCL) services, and routes to/from major international ports including USA, Europe, and New Zealand.
• Air Freight Forwarding International air freight forwarding for both import and export shipments, handling documentation, customs clearance, coordination with airlines, and door-to-door delivery for time-sensitive cargo.
• Domestic Transport & Logistics Integrated domestic logistics network covering air, sea, road, and rail routes to provide door-to-door pickup and delivery within Australia.
• Warehousing & Distribution Wharf pickup, warehousing, storage, and fulfillment solutions in Australia for imported and exported cargo, including e-commerce fulfillment and line haul.
• Quarantine & Biosecurity Clearance Specialized clearance handling Australian biosecurity and quarantine requirements, including inspection, treatment, and cleanliness certification for agricultural products, machinery, and personal effects.
• Marine Cargo Insurance Insurance coverage arranged for cargo during international transport, protecting against loss, damage, or theft during shipping.
• Project Cargo Services Specialized handling for oversized, heavy-lift, or complex cargo requiring custom logistics solutions beyond standard shipping methods.
• Coastal Shipping Domestic coastal shipping services for transporting cargo between Australian ports along the coastline.
• Consolidated Freight Shipping Combines multiple shippers' cargo into shared containers, offering cost savings for smaller shipments that do not fill a full container.
• Parcel Post Customs Clearance Fixed-fee customs clearance service for parcel post shipments arriving via Australia Post, including import declaration processing and duty/tax assessment at $139.00 + GST.

Quantifiable outcome

• Electronic systems enable instant access to duty rates and concessions, reducing clearance processing time

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• DHL Global Forwarding: Global freight forwarding and customs clearance division of DHL, with air, sea, and road services plus customs brokerage. Overlaps with WWCF across sea/air freight forwarding and customs clearance, especially for Australian import/export flows.
• Kerry Logistics Network: Asia-headquartered global logistics provider with freight forwarding, customs brokerage, and warehousing operations across Asia-Pacific including Australia. Comparable in scope of forwarding and customs services, particularly on Asia-Australia trade lanes.
• DB Schenker: Global freight forwarder with air, ocean, land, and contract logistics plus customs services. Provides comparable forwarding and customs clearance services for Australia-based shippers.
• Toll Group: Major Australian freight, forwarding, and logistics company (part of Japan Post) offering customs brokerage, air, sea, and domestic transport. Direct domestic peer with national network overlap and similar service portfolio.
• Kuehne+Nagel: One of the world's largest freight forwarders with significant customs brokerage operations globally, including Australia. Directly comparable as a multi-mode forwarder and customs broker, but operates at vastly greater scale and across many geographies.
• CEVA Logistics: Global supply chain management company offering freight forwarding, customs brokerage, and contract logistics. Overlaps with WWCF across sea/air freight and customs clearance offerings in Australia.
• Expeditors International: Global logistics provider specializing in air and ocean freight forwarding plus customs brokerage. Comparable in customs clearance and freight forwarding services for Australian importers/exporters.

Direct peers

• Briggs International (formerly Briggs Logistics): Australia-based customs brokerage and freight forwarding company providing clearance, sea/air freight, and quarantine services. Closest head-to-head domestic peer with similar service portfolio and customer base.
• International Forwarding & Customs Services (IFCS): Australian customs broker and freight forwarder offering import/export clearance, sea and air freight. Comparable niche domestic operator competing for the same SME and mid-market shipper segments as WWCF.

Regional players

• Mainfreight: Australasian-headquartered freight forwarding and logistics company with customs brokerage operations in Australia and New Zealand. Comparable service mix (customs, sea, air, domestic) but with a much larger Australasian network and additional trans-Tasman presence.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/world-wide-customs-forwarding
• Instagraminstagram.com/wwcfau

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Worldwide Customs & Forwarding Agents