Family Tax Recovery

What Family Tax Recovery does

Family Tax Recovery (legal entity: Family Tax Recovery Services) is a Toronto-based, privately-held Canadian tax recovery firm founded in 2015 that identifies and recovers unclaimed Canada Revenue Agency (CRA) credits and benefits across a taxpayer's prior 10 years of tax filings. The firm operates as a single-service specialist — explicitly positioned as distinct from general accounting — focused on a niche in-depth analysis of historical tax returns to surface missed credits and benefits that clients could not have uncovered on their own.

The company's core product is the Ten Year Tax Review, supported by a proprietary internal "Refund Tax Software" that performs the underlying calculations across each refund opportunity, and a Personal Page client portal that delivers file updates and refund status. The firm runs on a contingency-based revenue model: it charges 33% of the refund amount only after the client has received their CRA refund or credit, with no upfront fees for standard cases (an admin fee is required only when the refund offsets existing CRA debt). Go-to-market combines a direct-to-consumer website funnel with a corporate-partner channel targeting employers, unions, charities, not-for-profits, and bankruptcy trustees as referral/benefit partners, plus an affiliate program.

The firm is small (11-50 employees) with a single Ontario office and an addressable market of roughly $30 billion in unclaimed CRA refunds across approximately 30 million Canadian taxpayers. Multiple industry awards (2019-2021) and earned-media press coverage indicate brand-building activity, while the recurring "once a client, always a client" model — continuous annual refund searches across multiple tax years — anchors retention within the consumer base.

Name

Family Tax Recovery

Legal name

Family Tax Recovery Services

Website

https://familytaxrecovery.ca

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Family Tax Recovery is a Toronto-based Canadian firm that reviews the prior 10 years of individuals' CRA tax returns to identify and recover unclaimed credits and benefits, charging a 33% contingency fee only after a refund is received.

Ownership category

akta.pro rank

Product category

Tax Recovery Services

NAICS

Tax Preparation Services (541213)

akta.pro primary industry

Tax Withholding, Relief at Source & Reclaims (CA Tax) (FSACAKAJ)

Keywords

• Tax recovery services
• CRA refund services
• Ten year tax review
• Unclaimed tax credits
• Canadian tax services

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Contingency-based Tax Recovery Services: The company charges 33% of the refund amount received after the client receives their CRA refund or credit. No upfront fees for standard service. For clients with CRA debt (where refund reduces debt rather than coming directly to them), an admin fee is charged upfront.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Family Tax Recovery is a Canadian tax recovery firm that performs an in-depth review of an individual's prior 10 years of CRA tax returns to identify unclaimed credits and benefits that the taxpayer did not originally claim. The service operates on a contingency-based model, charging a 33% fee only after the client receives a CRA refund or credit, with no upfront charges for the standard review. Clients apply online, are assigned a Tax Refund Specialist, and access a Personal Page portal for ongoing file updates.

Product overview

Family Tax Recovery operates as a single-service platform offering the Ten Year Tax Review as its core product. The service is supported by proprietary Refund Tax Software that performs automated calculations across 10 years of tax returns to identify missed CRA credits and benefits. Clients access their refund process through an online Personal Page portal. The company operates on a contingency fee model, charging 33% only after successful refunds are received.

Differentiator

Problem solved

Functional benefit

Products and services

• Ten Year Tax Review In-depth analysis service that reviews an individual's prior 10 years of CRA tax returns to identify missed credits and benefits that the taxpayer did not originally claim, delivered to Canadian taxpayers on a contingency fee of 33% of amounts recovered.

Quantifiable outcome

• Average refund of $3,000 per client
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• Employers and UnionscoreChannel Partner/ Reseller/ DistributorCorporate partners provide the tax recovery service as an employee benefit. No cost to employers. Employees are only charged a contingency fee (33%) after receiving a CRA refund. Average refund cited at $2,500 per family.
• Charities and Not-for-ProfitsminorChannel Partner/ Reseller/ DistributorNo cost to the organization. Company often reduces fee or gives back a portion of the fee to the charity. Service offered to members/congregants at no upfront cost.
• AffiliatesminorChannel Partner/ Reseller/ DistributorRobust and profitable affiliate program. Contact for program details.
• Bankruptcy TrusteesminorChannel Partner/ Reseller/ DistributorAll CRA refunds are directed to the estate. Trustees can increase estate value at no upfront cost. Company charges fee after trustees receive the CRA refund or credit.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Wealthsimple Tax: Wealthsimple Tax (formerly SimpleTax) is a Canadian DIY tax-filing tool with strong brand recognition among younger Canadian taxpayers. It is an emerging player offering free tax filing that could be extended into tax-optimization or recovery services, overlapping with Family Tax Recovery's customer base.
• Credit Karma Tax: Credit Karma Tax (now part of Cash App Taxes in the US) offered free tax filing services with a digital-first customer acquisition model. It is an emerging player comparable to Family Tax Recovery's technology-enabled, consumer-focused tax service approach, though operating in a different geography.

Broad incumbents

• H&R Block Canada: H&R Block Canada is one of the largest tax preparation firms in Canada, offering DIY software and in-person tax filing services. It is a broad incumbent that includes tax review services as part of a larger portfolio, contrasting with Family Tax Recovery's specialized 10-year tax review focus.
• KPMG Canada: KPMG Canada is a Big Four accounting firm providing personal tax services including tax review and recovery work. It is a broad incumbent that competes for high-net-worth individuals who need multi-year tax analysis, though its typical pricing and customer profile differ from Family Tax Recovery's mass-market offering.
• BDO Canada: BDO Canada is a major accounting firm offering tax preparation and advisory services to individuals and businesses. It is a broad incumbent in the Canadian tax services space, with the scale and breadth to potentially expand into 10-year tax review services similar to Family Tax Recovery's core product.
• TurboTax Canada (Intuit): TurboTax Canada, owned by Intuit, is the dominant consumer DIY tax software in Canada. While it focuses on annual return preparation rather than 10-year recovery, it competes for the same end-customer attention and tax-filing wallet.
• PwC Canada: PwC Canada is a Big Four accounting firm providing personal tax planning and review services. It represents an incumbent with the resources to enter the tax recovery niche that Family Tax Recovery specializes in, while serving higher-end clients with broader professional service needs.

Regional players

• Liberty Tax Service: Liberty Tax Service is a North American tax preparation franchise primarily operating in the US. It is a regional player with comparable retail tax-preparation services and franchise model, though its geographic focus is outside Family Tax Recovery's Canadian market.
• TaxSlayer: TaxSlayer is a US-based tax preparation software company offering DIY and assisted filing. It is a regional player in the tax services space with comparable mass-market positioning, serving a different geography than Family Tax Recovery's Canadian focus.

Direct peers

• TaxBack.com: TaxBack.com is an international tax refund and recovery service that helps individuals claim tax refunds across multiple jurisdictions. It is the most direct comparable to Family Tax Recovery because both operate on contingency-based models helping individuals retrieve overpaid taxes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/family-tax-recovery-services

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Tax Recovery