Community Action
Community Action, Inc. is a Haverhill, MA-based non-profit community action agency, founded 1965, delivering WIC nutrition, Headstart, family daycare, adult education, HEAP energy assistance, housing, food/clothing, and workforce development programs to low-income individuals and families in the greater Haverhill area.
- Company typePrivate
- Founded1965
- HeadquartersHaverhill, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Community Action does
Community Action, Inc. is a private non-profit community action agency headquartered at 3 Washington Square, Haverhill, Massachusetts, founded in 1965 to provide resources and opportunities for low-income individuals, families, and community members to overcome poverty. The organization operates an integrated portfolio of social services including the federal WIC nutrition program, Headstart early childhood education, licensed family daycare, adult education (including GED preparation), the HEAP fuel and energy assistance program, housing and shelter services, emergency food and clothing distribution, first-time homebuyer education, and workforce development via its MakeIT Haverhill initiative. It serves the Haverhill, MA area through direct in-person service delivery from a single physical location, supplemented by an online client registration portal and a resources/downloads hub.
The organization is not a technology company and operates no proprietary software platform; its service delivery is people-led and place-based. There is no disclosed pricing model — services are offered to eligible individuals and families at low or no cost based on need and federal/state eligibility requirements. The business model relies on a diversified mix of federal and state program funding (WIC, HEAP, Headstart flow-through), private philanthropy from partners including the Cummings Foundation and United Way of Massachusetts Bay and Merrimack Valley, and in-kind supply partnerships such as the Merrimack Food Bank.
Community Action, Inc. operates as a member of MASSCAP, the Massachusetts Association for Community Action Programs, embedding it within a statewide network that provides advocacy, resources, and funding access. The organization does not appear to have venture capital or private equity backing, has no parent company, no subsidiaries, and no disclosed funding rounds. Its 101–250 employee headcount and six-decade continuous presence in Haverhill underscore a stable, mature operating posture anchored by institutional relationships and community trust rather than rapid scaling or technology differentiation.
Community Action firmographics
Firmographics- Name
- Community Action
- Legal name
- Community Action, Inc.
- Website
- https://communityactioninc.org
- Company type
- Private
- Founded year
- 1965
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Community Action, Inc. is a Haverhill, MA-based non-profit community action agency, founded 1965, delivering WIC nutrition, Headstart, family daycare, adult education, HEAP energy assistance, housing, food/clothing, and workforce development programs to low-income individuals and families in the greater Haverhill area.
- Ownership category
- akta.pro rank
Community Action industry classification
Industry- Product category
- Community Social Services
- NAICS
- Other Individual and Family Services (624190), Child and Youth Services (62411), Community Food Services (62421), Community Housing Services (62422)
- SIC
- Services-Social Services (8300), Services-Child Day Care Services (8351)
- akta.pro primary industry
- Community Centers & Neighborhood Support Services (BPAGAEAL)
- akta.pro secondary industries
- Community Health, Prevention & Health Education (BPAGACAC), Family & Parenting Support Services (BPAGAEAC), Community & Nonprofit Before/After Care Programs (Early Years) (EDACAHAD), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)
Keywords
Where Community Action is headquartered
LocationHeadquarters
- HQ city
- Haverhill
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Community Action business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Others
Distribution channels1 record
Marketing channels3 records
Community Action product offering
Product offeringCore offering
Community Action, Inc. is a nonprofit community action agency that delivers a coordinated set of antipoverty programs to low-income individuals and families in Haverhill, Massachusetts. Core offerings include WIC nutrition assistance, Headstart early childhood education, licensed family daycare, food and clothing distribution, adult education, fuel and energy assistance (HEAP), housing and shelter services, first-time homebuyer education, and the MakeIT Haverhill workforce development program. Services are provided directly to eligible community members at low or no cost based on need.
Product overview
Community Action, Inc. is a social services agency offering a coordinated portfolio of community assistance programs. The organization operates as a single-entity service provider rather than a technology platform, delivering programs including WIC nutrition assistance, Headstart early childhood education, adult education, housing and shelter services, fuel/energy assistance (HEAP), food and clothing support, family daycare, and workforce development through MakeIT Haverhill. Additional offerings include first-time homebuyer education and general client registration for service access. These programs are delivered directly to residents of Haverhill and the surrounding area rather than through a unified software product or modular platform architecture.
Differentiator
Problem solved
Functional benefit
Brands
- MakeIT Haverhill: Technology and maker space initiative in Haverhill
Products and services
- WIC (Women, Infants, and Children) Nutrition assistance program providing food, health care referrals, and nutrition education for pregnant women, new mothers, infants, and children up to age 5.
- Family Daycare Licensed family child care program offering early childhood education and care services in a home setting for children of eligible families.
- Food & Clothing Assistance Emergency food and clothing resources distributed to individuals and families in need in the Haverhill area.
- Headstart Comprehensive early childhood education program for children from birth to age 5, including health, nutrition, and family development services.
- Adult Education Educational programs for adults including GED preparation, literacy, and workforce development.
- Fuel & Energy Assistance (HEAP) Home energy assistance program helping low-income households with heating and cooling costs.
- Housing & Shelter Housing assistance programs including affordable housing resources, shelter referrals, and housing development services for residents in need.
- MakeIT Haverhill Workforce development and technology skills training program aimed at connecting Haverhill residents with employment opportunities.
- First Time Homebuyer Education Homebuyer education classes teaching area residents how to purchase their first home, including financial literacy and the home buying process.
- Client Registration Online registration portal for individuals and families to access Community Action services.
Companies that use Community Action
Customer profileSegments1 record
Ideal customer profiles1 record
Community Action technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Community Action partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- MASSCAP (Massachusetts Association for Community Action Programs)coreCommunity Action, Inc. is affiliated with MASSCAP, the state association representing Community Action agencies throughout Massachusetts. This network provides support, resources, and advocacy for community action programs serving low-income residents.
- Merrimack Food BankcoreThe Merrimack Food Bank logo appears on the website, indicating a partnership for food assistance services. Community Action, Inc. likely receives food supplies and coordinates food distribution through this regional food bank.
Scale indicators1 record
Recent moves5 records
Expansion highlights5 records
Community Action competitors and assessment
Company assessmentDirect peers
- Action for Boston Community Development: Massachusetts-based community action agency offering a similarly broad portfolio of Head Start, WIC, housing, adult education, and workforce programs. Operates as the Boston-area counterpart to CAI's Haverhill/Merrimack Valley footprint, making it the closest direct peer in the MASSCAP network.
- Greater Lawrence Community Action Council: Merrimack Valley-adjacent community action agency delivering Head Start, fuel assistance, food, housing, and youth programs to Lawrence and surrounding communities. Geographic proximity and overlapping program mix make it the most locally comparable peer.
Emerging players
- Year Up: National workforce development nonprofit focused on connecting young adults to career pathways in technology and professional services. Comparable to CAI's MakeIT Haverhill program in mission and target population, though operating at significantly larger scale.
- NPower: Nonprofit providing technology skills training and career placement for veterans and underserved young adults. Closest functional analog to MakeIT Haverhill's tech-skills and workforce-development offering.
Regional players
- Lowell Community Health Center: Community-based health and social services provider in the Greater Lowell area serving similar low-income populations. While primarily a health center rather than a community action agency, it offers WIC, family support, and case-management services overlapping with CAI's portfolio.
- Merrimack Valley Housing Partnership: Regional nonprofit serving the Merrimack Valley with homebuyer education, foreclosure prevention, and housing counseling — directly overlapping CAI's First-Time Homebuyer Education and Housing & Shelter programs in the same service area.
Broad incumbents
- Community Action Partnership: The national membership organization representing more than 1,000 community action agencies. Not a direct service competitor, but the umbrella network of which CAI is an affiliate through MASSCAP and the broader CAP ecosystem.
Others
- MASSCAP: Massachusetts Association for Community Action Programs — the state-level association of which CAI is an affiliate member. Provides advocacy, training, and shared services rather than direct program delivery.
- Merrimack Food Bank: Regional food bank distributing food to pantries and meal programs across the Merrimack Valley. Functions as both a supply partner (currently featured on CAI's site) and as a parallel food-security provider with overlapping service territory.
- United Way of Massachusetts Bay and Merrimack Valley: Major funder and convener for the region — already a current funding partner of CAI. Operates as both a financial supporter and as a coordinating entity for many of the same antipoverty and community services CAI delivers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Community Action social profiles
Digital presenceCommunity Action financial estimates
Financial estimateRevenue estimate
Valuation estimate
Community Action leadership team
Management profileNumber of profiles
Community Action funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Community Action M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Community Action
What does Community Action do?
Community Action, Inc. is a nonprofit community action agency that delivers a coordinated set of antipoverty programs to low-income individuals and families in Haverhill, Massachusetts. Core offerings include WIC nutrition assistance, Headstart early childhood education, licensed family daycare, food and clothing distribution, adult education, fuel and energy assistance (HEAP), housing and shelter services, first-time homebuyer education, and the MakeIT Haverhill workforce development program. Services are provided directly to eligible community members at low or no cost based on need.
Is Community Action a public or private company?
Community Action is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Community Action founded?
Community Action was founded in 1965. It employs 101 to 250 people.
Where is Community Action based?
Community Action is headquartered in Haverhill, United States, in the North America region.
Who are Community Action's main competitors?
Direct peers on record are Action for Boston Community Development and Greater Lawrence Community Action Council. Emerging players are Year Up and NPower. Regional players are Lowell Community Health Center and Merrimack Valley Housing Partnership. Community Action Partnership is listed as a broad incumbent. Others are MASSCAP, Merrimack Food Bank and United Way of Massachusetts Bay and Merrimack Valley.
Does Community Action have an API?
No public API is recorded for Community Action.
What industry is Community Action in?
Community Action's product category is Community Social Services. Its primary akta.pro industry code is BPAGAEAL, Community Centers & Neighborhood Support Services, with a secondary code of BPAGACAC, Community Health, Prevention & Health Education. Its NAICS code is 624190 and its SIC code is 8300.