What hallo does

hallo is a Dutch managed ICT services provider headquartered in Alkmaar, Netherlands, serving approximately 14,855 small and medium-sized business (MKB) customers across the Netherlands, Spain, and the Caribbean. The company operates through a hub-and-spoke model of 12 Dutch locations and 3 Caribbean hubs (Aruba, Bonaire, Curaçao), employing approximately 350 ICT specialists. hallo positions itself as a one-stop-shop ICT partner consolidating what would otherwise be fragmented vendor relationships for SMB customers. Its core product portfolio spans eight categories: digital workplace (Managed werkplek, Microsoft 365, Copilot, Windows 365, Teams Rooms), cybersecurity (phishing testing, security scanning, risk analysis, awareness training, NIS2 compliance), business internet (fiber FTTH/FTTO, backup connections), networking (managed LAN, WiFi, firewall), mobile (Sim-only, fixed-mobile integration), telephony (Hosted VoIP, Teams calling, SIP trunk), data & AI (data warehousing, Microsoft Fabric, dashboarding, Marketing Generator), and business applications (Dynamics 365, Exact Software). The underlying technology stack is heavily Microsoft-centric (Microsoft 365, Azure, Teams, Dynamics 365, Fabric, Copilot) complemented by Fortinet for security, 3CX and Broadsoft for telephony, and KPN/Odido for connectivity—with no proprietary AI models or infrastructure of substance.

The business model is predominantly recurring: managed workplace subscriptions, telephony subscriptions, mobile plans, and connectivity are billed monthly, supplemented by hardware sales and project-based professional services for implementation, migration, and security audits. Pricing is quote-based and not publicly disclosed, with limited published VoIP data points (€0.02/minute calls, unlimited calling from €9/month). Go-to-market is sales-led via direct field sales, inside sales, and account management, supported by content marketing (IT Supportcast podcast, blog, webinars, whitepapers) and a customer self-service portal (Mijn Hallo). The customer base is dominated by SMB/MKB customers with horizontal segmentation across geographies and use cases; select named logos include Pand Noord (real estate), De Beer Accountants, Sijthoff Media, and Milieu Service Nederland (mid-market).

In March 2023, hallo acquired Aumatics (a Dutch security and cloud services provider), and in May 2023 it secured an undisclosed private equity round led by KLAR Partners with participation from Vortex Capital Partners and existing owners/management, with explicit mandate for European expansion and further strategic acquisitions. The CEO and founder is Marc Visser. FY2022 revenue was €70 million. The company is privately held with no public listing.

Name

hallo

Legal name

Hallo Nederland BV

Website

https://hallo.eu

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

251–500 employees

Short description

hallo is a Dutch managed ICT services provider serving approximately 14,855 small and medium-sized businesses across the Netherlands, Spain, and the Caribbean through 12 Dutch hubs and 3 Caribbean locations, offering digital workplace, cybersecurity, telephony, connectivity, and cloud services built primarily on Microsoft and Fortinet technologies.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

Keywords

• Managed ICT services
• Business telephony solutions
• Cybersecurity services
• Cloud workplace
• Business connectivity

Headquarters

HQ city

Alkmaar

HQ country

Netherlands

HQ region

Europe

Offices15 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Managed ICT Services: Recurring subscription-based managed services covering workplace, security, networking, and cloud. Customers pay monthly fees for comprehensive ICT management including support, monitoring, and maintenance.
2. Telephony Services: Business telephony including VoIP, SIP trunking, mobile plans, and Teams integration. Revenue from monthly subscriptions and per-minute calling charges.
3. Hardware Sales: Sale of ICT hardware including phones, networking equipment, and workstations as one-time or recurring sales.
4. Professional Services: Implementation, migration, consulting, and project-based services for deployments, cloud transitions, and security audits.
5. Business Applications: Resale and implementation of Microsoft Dynamics 365 and Exact Software business applications.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

hallo provides managed ICT services to SMBs across the Netherlands, bundling digital workplace, cybersecurity, business telephony (VoIP/mobile), connectivity, and cloud services into a single contracted offering. The company supplements its managed platform with professional services (consulting, migration, support, and training) and backs delivery with 12 local hubs and deep vendor partnerships with Microsoft and Fortinet.

Product overview

Hallo is a Dutch ICT provider offering a comprehensive one-stop-shop ICT solution portfolio for the MKB (small and medium business) market. The offering is organized as a platform-plus-modules architecture centered around the digital workplace concept. Core products include Managed werkplek (managed workplace) and Hosted VoIP (cloud telephony), supported by Microsoft 365 integration. The portfolio spans seven key categories: Digitale werkplek (digital workplace with Microsoft 365, Copilot, Windows 365, Teams Rooms), Cybersecurity (phishing tests, security scans, risk analysis, awareness training), Zakelijk internet (fiber connectivity, backup connections), Netwerken (managed LAN, WiFi, firewall), Zakelijk mobiel (mobile subscriptions, fixed-mobile integration), Zakelijke telefonie (VoIP, Teams calling, SIP trunk), and Data & AI (datawarehousing, Microsoft Fabric, dashboarding, Marketing Generator). Additional offerings include business applications (Dynamics 365, Exact Software), web hosting, hardware, and specialized solutions for NIS2 compliance and AI adoption. The company operates across 12 locations in the Netherlands and has hubs in the Caribbean (Aruba, Bonaire, Curaçao).

Differentiator

Problem solved

Functional benefit

Products and services

• Managed ICT Services Outsourced management of workplace, security, telephony, and connectivity for Dutch SMBs under a single contract, serving approximately 14,855 customers.
• Business Telephony (VoIP and Mobile) Hosted VoIP and mobile telephony solutions for SMBs, including per-minute calling plans and bundled communications.
• Cybersecurity Services Managed cybersecurity offering built on Fortinet technology, addressing SMB security and compliance exposure.
• Cloud Workplace (Digital Workplace) Cloud-based digital workplace services built on Microsoft 365 and Azure, including Microsoft Copilot and Microsoft Fabric enablement.
• Business Connectivity Fixed and mobile business connectivity solutions delivered to SMB customers across the Netherlands.
• Professional Services (Consulting, Migration, Support, Training) Consulting, migration, support, and training services delivered alongside hallo's managed ICT portfolio.

Quantifiable outcome

• Opneempercentage klantenservice verhoogd van 80% naar 98%
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability8 records

Feature5 records

Partnerships

Five partnerships are on record, tiered flagship, core and minor.

• MicrosoftflagshipTechnology or IntegrationKey technology partnership. Hallo is a Microsoft partner offering Microsoft 365, Azure, Teams integration, Dynamics 365, Copilot, Windows 365, Intune, and Microsoft Fabric solutions. Deep integration across entire product portfolio.
• FortinetcoreTechnology or IntegrationSecurity technology partnership providing firewall and network security solutions as part of Hallo's cybersecurity offerings.
• Dutch Cloud CommunityminorChannel Partner/ Reseller/ DistributorIndustry association membership in Dutch cloud computing community for knowledge sharing and industry collaboration.
• Exact SoftwareminorChannel Partner/ Reseller/ DistributorBusiness applications partnership reselling Exact Software ERP and accounting solutions to SMB customers.
• AumaticscoreStrategic or Co-development PartnerAcquired Dutch IT solutions provider specialized in security and cloud services. Acquisition completed March 22, 2023. Expands hallo's security offerings and broadens ICT service portfolio.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC8TzBl9s8RXXyxLMxEvlpew
• Facebookfacebook.com/hallo.eu
• LinkedInlinkedin.com/company/hallo-ict
• Instagraminstagram.com/halloict
• Xx.com/halloICT

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about hallo