What Exact Software does

Exact Software Ltd. is a Dar es Salaam-based software vendor founded in 1997 by Dutch national Hans van Hoppe. The company develops the VISION product line, a semi-ERP / business management suite targeting small and medium-sized enterprises in East Africa, with additional enterprise and regulated-sector deployments. VISION is built on a Microsoft technology stack (C#, VB.NET, ASP.NET, and Microsoft SQL Server) and is delivered as a set of bundled products — VISION SME Bundle (up to 50-payroll), VISION Enterprise Bundle (HR, manufacturing, 100-payroll), VISION XPOS (retail, restaurant, and pharmacy point-of-sale variants), VISION Hospitality (hotel property management), and a VISION Mobile suite (M Reports, M Self-Service, M-Tracker, M POS) — alongside standalone modules for accounting, payroll and HR, inventory, fixed-asset register, and POS.

The company serves a diversified customer base spanning telecom (Vodacom Tanzania, 500+ employees), retail pharmacy (JD Pharmacy, 18,000+ SKUs and 1,000+ daily transactions), beverage distribution (Merry Water, 7,000+ items), water-utility regulation (EWURA), and community health insurance (CHF/IMIS, 100,000+ insured members across 300+ medical facilities). Notable institutional partnerships include GIZ (German development agency) and SDC (Swiss Agency for Development and Cooperation), through which Exact Software has delivered donor-funded systems for utility and health-sector clients.

Exact Software operates a hybrid revenue model combining one-time perpetual software licenses, paid implementation and training services, custom development work, and a recurring product-support / helpdesk contract layer. The company is privately held, has 11-50 employees, and is led by founder Hans van Hoppe (Managing Director) and Sagar Ramanandi (General Manager). The most recent major platform release was VISION 8.0 in 2022.

Name

Exact Software

Legal name

Exact Software Ltd.

Website

https://exact.co.tz

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Exact Software is a Dar es Salaam-based vendor, founded in 1997, that develops the VISION semi-ERP suite for SMEs and enterprises across East Africa. It sells perpetual licenses plus implementation, training, and recurring support, serving customers in telecom, retail, pharmacy, hospitality, and regulated utilities.

Ownership category

akta.pro rank

Product category

ERP Software

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industries

Manufacturing ERP (Discrete, Process, Batch) (HDAEAEAB), Public Sector & Government ERP (HDAEAEAG), ERP Extensions & Add-ons (CPQ, Billing, Revenue Management) (HDAEAEAO)

Keywords

• ERP software solutions
• Business administration software
• Inventory management software
• Payroll HR software
• Point of sale systems

Headquarters

HQ city

Dar Es Salaam

HQ country

Tanzania

HQ region

Africa

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses and Products: Sale of VISION software product line including SME, Enterprise, XPOS variants, and individual modules for Accounting, Payroll, Inventory, POS, Asset Control. One-time perpetual license model with initial purchase covering software, installation, and basic training.
2. Implementation Services: Customized implementation plans for installing and configuring Vision software. Covers data import, system integration, and ensuring smooth operation after installation.
3. Training Services: Additional training sessions beyond included basic training. Offered at company training facilities at Mbezi Beach or on-site at customer location. Customized training programs from half-day to multiple days.
4. Product Support and Helpdesk: Ongoing support services including helpdesk handling calls, emails, and customer visits. Covered under Standard Service Level Agreement.
5. Custom Software Development: Tailored database management systems and custom software development built upon existing VISION foundation for clients with specific requirements that existing software cannot meet.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Exact Software develops, sells, installs, and supports the VISION software product line—a semi-ERP system available in two bundles (SME and Enterprise) plus specialized vertical solutions. The suite covers accounting, payroll/HR, inventory, POS, asset control, manufacturing, branch management, hotel property management, and four mobile applications, with integration to fiscal printers, biometric equipment, and TRA ESD/EFD devices.

Product overview

Exact Software is a business software company based in Tanzania, established in 1997, that develops and delivers the VISION software product line—a semi-ERP system available in two main bundles (SME and Enterprise) plus specialized vertical solutions. VISION SME provides core business modules (POS & Sales, Inventory, Accounts, Payroll for up to 50 people) for small and medium businesses. VISION Enterprise offers the full suite including HR, Timesheets & Attendance, Manufacturing, Branch Management, and Documents Approval for larger organizations. The product portfolio also includes specialized XPOS solutions for Retail, Restaurant, and Pharmacy verticals, a Hospitality/Hotel Property Management system, and four mobile applications (M Reports, M Self-Service, M-Tracker, M POS) that integrate with the core platform. All products are developed in-house using Microsoft technologies and include integration capabilities with fiscal printers, biometric equipment, TRA/EFD devices, and various hardware peripherals.

Differentiator

Problem solved

Functional benefit

Brands

• VISION SME: Comprehensive software for small to medium businesses with POS, inventory, accounts, and payroll modules for up to 50 people.
• VISION Enterprise
• VISION XPOS Retail
• VISION XPOS Restaurant
• VISION XPOS Pharmacy
• VISION Hospitality
• VISION M Reports
• VISION M Self-Service
• VISION M-Tracker
• VISION M POS

Products and services

• VISION SME
• VISION Enterprise
• VISION XPOS Retail

Quantifiable outcome

• 75% reduction in unaccounted water usage in some regions using EWURA system
• +2 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature11 records

Partnerships

Two partnerships are on record, tiered minor.

• GIZ (Deutsche Gesellschaft fur Internationale Zusammenarbeit)minorImplementation/ SI/ Consulting PartnerGIZ facilitated the tender process for the EWURA water utilities information system project. GIZ is a German development agency that supports sustainable development worldwide.
• SDC (Swiss Agency of Development and Cooperation)minorImplementation/ SI/ Consulting PartnerSDC provided support and cooperation for the implementation of the IMIS Information System for Community Health Funds (CHF) in Tanzania.

Scale indicators12 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Tally Solutions: Dominant SME accounting and inventory software in India and other emerging markets with a perpetual-license model similar to Exact's. Comparable in target customer (SME retailers, distributors), localization depth, and one-time license + support monetization.
• Odoo: Open-source ERP/CRM suite with a strong SMB and mid-market focus and active operations across Africa. Most directly comparable to VISION SME/Enterprise in target customer, modular pricing, and breadth of business functionality (accounting, inventory, POS, HR).

Broad incumbents

• Syspro: ERP vendor with a strong manufacturing and distribution focus and an Africa partner channel. Overlaps with VISION Enterprise's manufacturing, inventory, and branch-management modules for mid-market industrial customers.
• Sage: Global SME accounting and ERP vendor (Sage 50, Sage 200, Sage X3) with established Africa distribution. Competes with VISION SME/Enterprise for mid-market Tanzanian and East African customers and brings cloud subscription models that pressure Exact's on-premise license base.
• QuickBooks (Intuit): Widely adopted SMB accounting and lightweight ERP software, including in emerging markets. Competes most directly with VISION SME and VISION Accounting in the micro/SMB segment where Exact bundles its lower-tier offering.
• SAP Business One: SAP's offering for small and midsize companies, including localized versions for Africa. Competes with VISION Enterprise for larger Tanzanian enterprises and government-linked entities that may require a globally recognized ERP brand.
• Microsoft Dynamics 365: Mid-market and enterprise ERP/CRM platform from Microsoft, the same ecosystem whose technology stack (SQL Server, .NET, ASP.NET) underpins VISION. Represents both a competitor for larger Tanzanian accounts and a potential migration risk as Dynamics 365 Business Central targets the same SME/lower-mid-market segment.
• Oracle NetSuite: Cloud ERP suite targeting mid-market and growing enterprises globally. As cloud adoption rises in East Africa, NetSuite is a credible alternative to VISION Enterprise for international and scaling Tanzanian customers.

Emerging players

• Acumatica: Cloud-native ERP for SMB and mid-market, often delivered through local VARs. Represents a next-generation alternative to VISION's on-premise stack and could attract Tanzanian customers seeking browser-based deployment.

Regional players

• BlueKey Software: South African ERP/accounting software vendor serving SMEs across Southern and parts of East Africa. Comparable as a regional incumbent that Exact could compete against—or partner with—when expanding beyond Tanzania.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Customer concentration

• Xx.com/exactsoftwaretz
• Facebookfacebook.com/exactsoftwaresolutions
• LinkedInlinkedin.com/company/exactsoftwareltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Exact Software