MultiSafepay
MultiSafepay is a Netherlands-based payment service provider offering omnichannel payment processing, 40+ payment methods, and 35+ ecommerce integrations to 20,000+ European SMB and enterprise merchants, now operating as a subsidiary of Ant International's Antom division.
- Company typePrivate
- Founded1999
- HeadquartersNieuw-amsterdam, Netherlands
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What MultiSafepay does
MultiSafepay B.V. is a Netherlands-headquartered payment service provider (PSP) founded in 1999 that operates a modular, API-first platform for online, in-person, and omnichannel payment processing. The platform supports 40+ international payment methods (cards, wallets such as Apple Pay, Google Pay, Amazon Pay, PayPal, iDEAL, Klarna, and local European methods) and offers 35+ in-house developed integrations for major ecommerce platforms including Shopify, Magento 2, Shopware 6, WooCommerce, and Lightspeed. Core products comprise Online Payment Solutions, SmartPOS and C-TAP in-person terminals, Omnichannel unification, and a Platforms offering for SaaS businesses requiring embedded payment infrastructure, complemented by Express Checkouts, FastCheckout, E-Invoicing, tokenization for recurring payments, Second Chance cart recovery, chargeback management, and cross-border payment tooling.
The company serves more than 20,000 merchants and partners across Europe, with a primary customer segment of European SMEs supplemented by retail (Intersport, MediaMarkt, Intratuin), consumer electronics (Phone-factory.nl), and SaaS/platform partners (Valk Solutions, covering 35,000 retail licenses). Revenue is generated through per-transaction processing fees combined with monthly fixed fees for account maintenance, with go-to-market executed via a self-serve merchant portal, direct sales with dedicated account managers, partner referrals from SaaS platforms and digital agencies, and marketplace/app-store integrations.
MultiSafepay is a subsidiary of Ant International following its acquisition by the Antom division in 2025, an arrangement that has reportedly doubled transaction volume and provided access to Ant International's 300+ payment methods across 200+ markets. In November 2025, founder Olaf Geurs transitioned from CEO to CTO and was succeeded by Rachelle Alexis Lim. The company employs 150+ professionals across its Amsterdam headquarters and maintains certifications including PCI DSS, GDPR, and compliance with the Dutch Financial Supervision Act (Wft) and Anti-Money Laundering Act (Wwft).
MultiSafepay firmographics
Firmographics- Name
- MultiSafepay
- Legal name
- MultiSafepay B.V.
- Website
- https://multisafepay.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- MultiSafepay is a Netherlands-based payment service provider offering omnichannel payment processing, 40+ payment methods, and 35+ ecommerce integrations to 20,000+ European SMB and enterprise merchants, now operating as a subsidiary of Ant International's Antom division.
- Ownership category
- akta.pro rank
MultiSafepay industry classification
Industry- Product category
- Payment Processing Services
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232)
- akta.pro primary industry
- Payment Orchestration Platforms (Multi-PSP Routing) (FSAMACAB)
- akta.pro secondary industries
- Cross-Border & Multi-Currency Gateway Services (FSAMACAI), International / Multi-Currency Wallets (FSAMAEAL), POS-to-Online Unified Payments (Omnichannel Payments) (CRAFALAL)
Keywords
Where MultiSafepay is headquartered
LocationHeadquarters
- HQ city
- Nieuw-amsterdam
- HQ country
- Netherlands
- HQ region
- Europe
Offices2 records
Markets served
MultiSafepay business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Transaction Fees: MultiSafepay charges transaction fees for processing payments through its platform. As a collecting payments provider, MultiSafepay handles the entire end-to-end payment flow and charges fees per transaction processed.
- Monthly Fixed Fees: Monthly fixed fees for account maintenance and application costs, payable within 30 days after opening the account or invoicing. Direct debit authorization granted to MultiSafepay for collection.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Transaction-based pricing for payment processing |
| Subscription | Monthly | Monthly fixed fees for account maintenance |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
MultiSafepay product offering
Product offeringCore offering
MultiSafepay is a European payment service provider that enables merchants to accept payments online, in-person, and across omnichannel environments. Its offering combines a payment gateway, SmartPOS terminals, acquiring services, fraud management, and platform/marketplace payment orchestration supporting 40+ payment methods through 35+ integrations for 20,000+ European merchants.
Product overview
MultiSafepay is a European digital payment service provider offering a modular platform with multiple integrated products. The core offering includes Online Payment Solutions, In-person/Point-of-sale (SmartPOS and C-TAP), Omnichannel Payment Solutions, and Payment Solutions for Platforms. These are complemented by Express Checkouts (supporting Apple Pay, Google Pay, Amazon Pay, PayPal, iDEAL, Klarna), Plugins and Apps for major ecommerce platforms (Magento, Shopware, WooCommerce, Shopify, etc.), E-Invoicing, Recurring Payments/Tokenization, Chargeback Management, and Cross-Border Payments. The platform supports 40+ international payment methods and offers developer tools through MultiSafepay Docs and a flexible API. Built in-house since 1999, the company serves over 20,000 merchants and partners across Europe.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Payments A payment gateway service that enables European merchants to accept online payments through 40+ payment methods, integrated via 35+ pre-built e-commerce platform plugins. Targeted at SMB and mid-market online merchants needing localized European payment method coverage.
- SmartPOS (In-person Payments) SmartPOS terminals and accompanying software enabling merchants to accept in-person card and contactless payments, integrated with the same MultiSafepay backend used for online transactions. Targeted at omnichannel retailers and physical merchants in Europe.
- Payment Solutions for Platforms Payment orchestration for marketplaces and platforms, providing sub-merchant onboarding, split-payment routing, and payout management. Targeted at marketplace operators and platform businesses that aggregate many sellers and need multi-party payment flows.
Quantifiable outcome
- Expanded to over 5 countries within one year (Phone-factory.nl case study)
- +1 more outcomes
Companies that use MultiSafepay
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles2 records
MultiSafepay technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration33 records
Feature8 records
MultiSafepay partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- Valk SolutionscoreMultiSafepay partnered with Valk Solutions, the Netherlands' largest retail platform, to provide a fully integrated payment layer across 35,000 retail licenses. This partnership unifies payments for Valk's extensive retail customer base, enabling omnichannel payment capabilities.
- ShopifycoreReady-made integration for Shopify ecommerce platform, developed in-house by MultiSafepay's dedicated developer team
- Magento 2coreReady-made integration for Magento 2 ecommerce platform, developed in-house with latest features
- Shopware 6coreReady-made integration for Shopware 6 platform, part of MultiSafepay's extensive integration ecosystem
- WooCommercecoreReady-made integration for WooCommerce WordPress platform, part of 35+ integrations offered
- LightspeedcoreIntegration partnership with Lightspeed POS and ecommerce platform
Scale indicators5 records
Recent moves5 records
Expansion highlights6 records
MultiSafepay competitors and assessment
Company assessmentDirect peers
- Stripe: Global payment platform serving internet businesses with developer-first APIs, broad payment method coverage, and platform/connect products. Competes directly for European SME, SaaS platform, and ecommerce merchants.
- Adyen: Amsterdam-based global payment platform offering unified online, in-person, and platform payments with extensive payment method coverage. Competes head-on with MultiSafepay in European omnichannel and enterprise merchant segments.
- Checkout.com: London-headquartered global payment processor offering acquiring, gateway, and orchestration services across multiple payment methods. Competes for mid-market and enterprise European merchants with multi-method coverage.
- SumUp: European fintech offering card readers, online checkout, and omnichannel payment tools primarily to micro and small merchants. Competes in the European SME online + in-person payments space.
- Pay.nl: Netherlands-based payment service provider offering multi-method online payments with a developer portal and platform integrations. Direct SME-focused competitor operating in MultiSafepay's home market.
- Mollie: Dutch-headquartered payment service provider serving European SMEs with a multi-method gateway, omnichannel capabilities, and platform integrations. Closest direct competitor given shared Dutch roots, SME focus, and multi-method gateway model.
- Buckaroo: Dutch payment service provider offering online checkout, subscriptions, and in-person payment solutions. Direct competitor for Dutch and Benelux SME merchants across online and POS channels.
Broad incumbents
- Worldline: European payment processor and acquirer offering merchant services, terminal hardware, and omnichannel solutions. Broader incumbent with overlapping PSP, POS, and platform capabilities for European merchants.
- Nexi: Large European payment processor and acquirer offering merchant acquiring, card issuing, and digital banking infrastructure. Incumbent with overlapping capabilities across European SME and enterprise merchants.
Emerging players
- Klarna: European-headquartered payments and BNPL provider now expanding into full merchant payment processing. Partial overlap with MultiSafepay's wallet/checkout offerings and competing for European merchant relationships.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
MultiSafepay social profiles
Digital presenceMultiSafepay compliance and trust
Trust signalCompliance3 records
MultiSafepay financial estimates
Financial estimateRevenue estimate
Valuation estimate
MultiSafepay leadership team
Management profileNumber of profiles
Profiles2 records
MultiSafepay funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MultiSafepay M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MultiSafepay
What does MultiSafepay do?
MultiSafepay is a European payment service provider that enables merchants to accept payments online, in-person, and across omnichannel environments. Its offering combines a payment gateway, SmartPOS terminals, acquiring services, fraud management, and platform/marketplace payment orchestration supporting 40+ payment methods through 35+ integrations for 20,000+ European merchants.
Is MultiSafepay a public or private company?
MultiSafepay is a private company. It is classified as corporate owned and is currently operating.
When was MultiSafepay founded?
MultiSafepay was founded in 1999. It employs 101 to 250 people.
Where is MultiSafepay based?
MultiSafepay is headquartered in Nieuw-amsterdam, Netherlands, in the Europe region.
How does MultiSafepay make money?
Two revenue lines are on record. Transaction Fees are the primary driver. The others are monthly Fixed Fees.
Who are MultiSafepay's main competitors?
Direct peers on record are Stripe, Adyen, Checkout.com, SumUp, Pay.nl, Mollie and Buckaroo. Broad incumbents are Worldline and Nexi. Klarna is listed as an emerging player.
Does MultiSafepay have an API?
Yes. MultiSafepay provides a public API enabling developers to integrate payment processing directly into their business platforms. The API supports processing a wide variety of payments, including custom-built integrations via hosted payment pages, embedded components, and direct API solutions. Developers can access API reference documentation, technical details of plugins, and tutorials (Recipes). Test accounts are available for developers to start building with the platform. Developer documentation is at docs.multisafepay.com.
What industry is MultiSafepay in?
MultiSafepay's product category is Payment Processing Services. Its primary akta.pro industry code is FSAMACAB, Payment Orchestration Platforms (Multi-PSP Routing), with a secondary code of FSAMACAI, Cross-Border & Multi-Currency Gateway Services. Its NAICS code is 52232.