Youth Crisis Center

What Youth Crisis Center does

Youth Crisis Center, Inc. (YCC) is a private 501(c)(3) nonprofit founded in 1974 in Jacksonville, Florida, originally established as Florida's first runaway program under the name Transient Youth Center and renamed in 1982. It operates a portfolio of eight core programs spanning crisis intervention, residential care, outpatient behavioral health, and transitional living for children, adolescents, young adults, and families: Residential Crisis Care (ages 10-17), House of Hope (emergency housing for homeless young adults 18-24, including a significant LGBTQ population), Touchstone Village (transitional living for ages 18-21), Family Link (school- and community-based outpatient counseling), Outpatient Behavioral Health (psychiatric and counseling services starting at age 3), SNAP (a licensed evidence-based cognitive-behavioral program for ages 6-11 licensed from Child Development Institute), The Mills, and Project Safe Place. Service delivery uses trauma-informed clinical methodologies — including CBT-based SNAP, art therapy, mindfulness grounding, and HALT/C's self-regulation frameworks — delivered by licensed clinicians (LMHCs, MSWs, CCTPs).

YCC operates primarily across five Northeast Florida counties (Baker, Clay, Duval, St. Johns, and Nassau), with national reach through the Safe Place network of 21,750 sites. Its revenue model is contribution-based: most services are provided at no charge to clients (residential, outpatient, SNAP) or at a nominal fee (Touchstone Village apartment rental), with operating funds derived from individual donations, corporate and foundation sponsorships (e.g., Hayden Hurst Family Foundation Golf Tournament), legacy giving (SINA's Center for Hope), and government grants — notably Florida Department of Juvenile Justice funding for SNAP and partnerships with the Jacksonville Sheriff's Office and Fourth Judicial Circuit Civil Citation Program. There are no publicly disclosed financials. Distinctive markers include Council on Accreditation accreditation, two Presidential Commendations for Excellence, 2016 FL Network Agency of the Year designation, top-five U.S. ranking by the Youth Policy Institute, and national media features in 60 Minutes, The New York Times, and USA Today.

Name

Youth Crisis Center

Legal name

Youth Crisis Center, Inc.

Website

https://youthcrisiscenter.org

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

51–100 employees

Short description

Youth Crisis Center is a 501(c)(3) nonprofit founded in 1974 in Jacksonville, Florida, providing crisis intervention, residential care, outpatient mental health counseling, and transitional housing for at-risk children, adolescents, and young adults ages 3-24 across five Northeast Florida counties.

Ownership category

akta.pro rank

Product category

Youth and Family Social Services

NAICS

Child and Youth Services (62411), Community Housing Services (62422), Temporary Shelters (624221), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGAEAH)

akta.pro secondary industries

Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK), Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL), Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM)

Keywords

• Youth crisis intervention
• Residential youth services
• Family counseling
• Transitional living
• Mental health services

Headquarters

HQ city

Jacksonville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Pricing tiers

Distribution channels5 records

Marketing channels6 records

Core offering

Youth Crisis Center provides crisis intervention, short-term residential care, outpatient mental health and family counseling, and transitional living programs for children, adolescents, young adults, and families across Northeast Florida. Core offerings include Residential Crisis Care (ages 10-17), House of Hope emergency housing (ages 18-24), Touchstone Village transitional living (ages 18-21), Family Link outpatient counseling, Outpatient Behavioral Health, and the evidence-based SNAP program, with most services provided at no cost to clients.

Product overview

Youth Crisis Center is a nonprofit social services organization offering a portfolio of crisis intervention and support programs for children, adolescents, young adults, and families. The organization operates multiple interconnected programs including: Residential Crisis Care (emergency shelter for ages 10-17), House of Hope (emergency housing for ages 18-24), Touchstone Village (transitional living for ages 18-21), Family Link (outpatient family counseling), Outpatient Behavioral Health (mental health and psychiatric services), SNAP (evidence-based behavioral program for ages 6-11), and Project Safe Place (community outreach network). These programs work together to provide a continuum of care from crisis intervention through transitional living, with the goal of reuniting families and helping youth achieve independence.

Differentiator

Problem solved

Functional benefit

Products and services

• House of Hope
• Residential Crisis Care

Quantifiable outcome

• 95% of children were reunified with their family upon discharge from services
• +4 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• JASMYN (Jacksonville Area Sexual Minority Youth Network)coreStrategic or Co-development Partner · 17 November 2017Collaboration with JASMYN to establish the House of Hope emergency shelter primarily serving homeless LGBTQ young adults ages 18-24. Addressing the fact that 60% of Jacksonville's homeless youth population identify as LGBTQ compared to 40% national average.
• Changing HomelessnesscoreStrategic or Co-development PartnerCollaboration between YCC and Changing Homelessness to provide early intervention services for young adults experiencing homelessness through the House of Hope program. This collaboration seeks to provide emergency shelter and supportive services for homeless youth.
• Child Development Institute (CDI)coreTechnology or IntegrationCDI developed the SNAP (Stop Now And Plan) evidence-based cognitive-behavioral program that YCC implements. SNAP helps children ages 6-11 and their parents learn how to effectively manage emotions.
• Safe PlacecoreChannel Partner/ Reseller/ DistributorNational Safe Place network with 21,750 sites in 1,443 communities. Sites include police and fire stations, public libraries, Walmarts, Sam's Clubs, and Home Depots where at-risk youth can get immediate help.
• Duval County Public SchoolscoreStrategic or Co-development PartnerOn-campus school provided by Duval County Public Schools for residential program participants. SNAP In Schools curriculum expanded to over 10 elementary schools including Gregory Dr. Elementary, Bayview Elementary, Southside Estates Elementary, and others.
• Jacksonville Sheriff's Office (JSO)minorStrategic or Co-development PartnerJSO refers youth to YCC programs and participates in Civil Citation Program for diversion opportunities. YCC provides intervention services that address root causes of youth violence.
• Fourth Judicial Circuit (Civil Citation Program)minorStrategic or Co-development PartnerCivil Citation Program allows law enforcement to issue citations to qualified juvenile offenders for intervention programs instead of arrest. YCC provides diversion opportunities through Outpatient Behavioral Health and Residential Crisis Care programs.
• Baker, Clay, Duval, St Johns, and Nassau CountiesminorOthersCounty governments in the Northeast Florida region served by YCC programs including Family Link counseling services.

Scale indicators10 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• Boys Town: National provider of residential care, family services, and behavioral health for at-risk youth. Comparable to YCC across residential, outpatient, and youth development programs, with similar evidence-based intervention models.
• Devereux Advanced Behavioral Health: Large nonprofit operating residential and community-based behavioral health programs for children and adolescents. Comparable to YCC's residential crisis care and outpatient behavioral health services, particularly for youth with complex needs.
• Lutheran Services Florida: Large Florida-headquartered nonprofit providing child welfare, refugee services, behavioral health, and community programs. Comparable to YCC in target populations and service categories, with broader geographic and program reach.
• Hillside Family of Agencies: Multi-state nonprofit providing residential, educational, and community-based services for youth and families. Comparable to YCC's integrated program model, but operating at significantly larger scale across multiple states.
• Covenant House: National nonprofit operating shelter, housing, and crisis programs for homeless and trafficked youth. Comparable to YCC's House of Hope and Residential Crisis Care in mission and service mix, but with significantly broader geographic reach.

Direct peers

• Camelot Community Care: Florida-based nonprofit providing foster care, behavioral health, and community-based youth services. Directly comparable to YCC as a Florida peer serving at-risk youth with counseling, residential, and case management programs.
• Children's Home Society of Florida: Large Florida-based nonprofit providing child welfare, adoption, and family services. Directly comparable to YCC as a state-wide nonprofit serving at-risk children and families with a similar mix of residential, counseling, and community-based programs.
• Children's Crisis Treatment Center: Nonprofit providing residential crisis stabilization, outpatient therapy, and school-based services for children and families. Directly comparable to YCC in scope and target population, especially in residential crisis care.

Regional players

• 4KIDS: Florida-based nonprofit providing residential care, transitional living, and family services for at-risk youth. Comparable to YCC in program mix (residential, transitional living, family services) with overlapping Florida footprint.

Others

• Safe Place (National Safe Place Network): National network of sites providing immediate access to safety for at-risk youth. Comparable to YCC as a strategic partner and referral channel; not a direct service competitor but adjacent in the youth crisis ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/YouthCrisisCtr
• Facebookfacebook.com/youthcrisiscenter
• LinkedInlinkedin.com/company/youth-c-c

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Youth Crisis Center