Infratel
Infratel Corporation is a Zambian state-owned digital infrastructure provider (subsidiary of the IDC Group) operating 1,200+ telecom towers and three Tier III data centres, delivering wholesale tower, colocation, Azure Stack cloud, and digital solutions to MNOs, ISPs, government, and enterprises across Zambia.
- Company typePrivate
- Founded2018
- HeadquartersLusaka, Zambia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Infratel does
Infratel Corporation Limited is a Zambian state-owned digital infrastructure provider and a wholly-owned subsidiary of the Industrial Development Corporation (IDC) Group. The company operates more than 1,200 communication towers and three Tier III-designed data centres (located in Lusaka and Kitwe) as the foundational layer of its wholesale infrastructure-as-a-service platform, serving mobile network operators, ISPs, government institutions, financial institutions, and licensed entities across Zambia.
The company's technology stack bundles passive tower infrastructure (tower space, ground space, physical security, remote site monitoring, and hybrid DC power and cooling using grid, solar, batteries, and diesel generators) with active data centre services (colocation, Infrastructure as a Service, Backup-as-a-Service, Disaster Recovery-as-a-Service, Email-as-a-Service via Microsoft Office 365, and Azure Stack cloud services) and a Digital Solutions layer (custom software development, ERP systems, eRecruitment, contract management, payment integration, MSME websites, and business process automation). Smart-lock access management (iLOQ) provides real-time telemetry across tower sites. The company holds Uptime Institute Tier III Design, PCI DSS, and ISO/IEC 27001 certifications.
INFRATEL monetizes its infrastructure primarily through subscription-based recurring contracts (multi-year enterprise agreements for tower space, colocation, and cloud) supplemented by managed services revenue (site planning, civil works, antenna installation, fibre transmission) and project-based professional services for the Digital Solutions portfolio. Pricing is quote-based rather than publicly disclosed, with go-to-market executed via direct enterprise sales to MNOs, ISPs, and government, complemented by an event-led brand-building motion (TowerXchange Africa, ITW Africa) and a self-service quote portal. The company was incorporated in Zambia, has no disclosed subsidiaries, and operates exclusively within a single-country (Zambia) footprint.
Infratel firmographics
Firmographics- Name
- Infratel
- Legal name
- INFRATEL Corporation Limited
- Website
- https://infratel.co.zm
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Infratel Corporation is a Zambian state-owned digital infrastructure provider (subsidiary of the IDC Group) operating 1,200+ telecom towers and three Tier III data centres, delivering wholesale tower, colocation, Azure Stack cloud, and digital solutions to MNOs, ISPs, government, and enterprises across Zambia.
- Ownership category
- akta.pro rank
Infratel industry classification
Industry- Product category
- Telecommunications Infrastructure Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Power and Communication Line and Related Structures Construction (237130)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Telephone Interconnect Systems (7385), Services-Computer Rental & Leasing (7377)
- akta.pro primary industry
- Tower Portfolio Acquisition & Management Platforms (Asset/Lease Management Software) (HDAIAKAL)
- akta.pro secondary industries
- Real Assets — Digital Infrastructure (Data Centers, Fiber, Towers) (FSAHAIAF), Network Resilience & High Availability Services (Redundancy, Failover) (BPAEAEAL), Network, Infrastructure & Data Center Integration (BPAEAAAK)
Keywords
Where Infratel is headquartered
LocationHeadquarters
- HQ city
- Lusaka
- HQ country
- Zambia
- HQ region
- Africa
Offices3 records
Markets served
Infratel business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Operations, Personnel, Marketing or Sales
Revenue model
- Tower Services: Revenue generated from tower space rental, ground space rental, physical security services, remote site monitoring, and DC power and cooling provided to MNOs and ISPs seeking to deploy telecom infrastructure without capital investment in tower ownership.
- Data Centre Colocation & IaaS: Colocation services where customer equipment is housed in INFRATEL's Tier III data centres, plus Infrastructure as a Service where INFRATEL provides the underlying compute and storage infrastructure. Revenue is generated through recurring facility and service fees.
- Cloud Services (Azure Stack): Cloud virtual machines, virtual storage, domain registration, SSL certificates, web hosting, and email-as-a-service using Microsoft Office 365. Offered on subscription-based plans.
- Managed Services: Project management, site planning, civil works, antenna installation, fibre transmission services, and on-site managed services where INFRATEL assists customers through all stages of network expansion on projects of all sizes.
- Digital Solutions: Custom software development, mobile app development, custom website development, business process automation, payment integration and eCommerce solutions, ERP systems, and various enterprise software solutions sold as project-based or subscription engagements.
- Backup and Disaster Recovery as a Service: Backup-as-a-Service and Disaster Recovery-as-a-Service leveraging INFRATEL's three data centres to ensure customer data is always available and securely stored on enterprise-level storage infrastructure.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise Infrastructure Services - Tower, Data Centre, Cloud, and Managed Services |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels7 records
Infratel product offering
Product offeringCore offering
Infratel operates as a neutral, multi-asset telecommunications infrastructure company providing wholesale shared infrastructure services in Zambia. Its portfolio includes shared tower infrastructure (1200+ communication towers with space, power, cooling, and security), three Tier III-designed data centres offering colocation, Infrastructure as a Service (IaaS), backup, and disaster recovery, Azure Stack-based cloud services, and a digital solutions practice delivering custom software, mobile apps, and enterprise systems. Customers are primarily MNOs, ISPs, government institutions, financial entities, and licensed organizations seeking to deploy digital infrastructure without owning physical assets.
Product overview
INFRATEL is a comprehensive digital infrastructure provider offering a multi-service portfolio organized into four core service lines. Data Centre Services provide colocation, backup, disaster recovery, email, and Infrastructure as a Service through Tier III-designed facilities in Lusaka and Kitwe. Cloud Services include Azure Stack Services, cloud virtual machines, cloud virtual storage, domain registration, SSL certificates, and web hosting. Tower Services encompass tower space, ground space, remote site monitoring, physical security, and DC power and cooling solutions, supporting over 1,200 communication towers. Digital Solutions comprise a suite of software products including custom software and website development, mobile app development, business process automation, payment integration and eCommerce, and specialized systems such as ERP (INFRATEL Spaces), contract management, employee performance management, eRecruitment (Enchito), visitor registration, and MSME website development. The company operates as a subsidiary of the Industrial Development Corporation (IDC) Group, providing wholesale telecommunications infrastructure to MNOs, ISPs, government, and licensed entities.
Differentiator
Problem solved
Functional benefit
Products and services
- Tower Services
Quantifiable outcome
- NAPSA achieved significant reduction in diesel and maintenance costs after migrating infrastructure to INFRATEL's data centre, with improved system uptime translating to better user experience and improved productivity.
- +1 more outcomes
Companies that use Infratel
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles5 records
Infratel technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Infratel partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and strategic.
- Microsoft (Azure Stack)coreINFRATEL operates as an Azure Stack services provider, offering Microsoft Azure cloud capabilities locally in Zambia. The company provides cloud virtual machines, virtual storage, and enterprise cloud solutions powered by Azure Stack technology.
- Microsoft (Office 365)coreINFRATEL provides Email-as-a-Service using Microsoft Office 365, enabling clients to access emails from any device on a subscription-based plan.
- iLOQstrategiciLOQ provides smart lock access management solutions deployed across INFRATEL's tower sites. iLOQ's maintenance-free, intelligent access management generates real-time data while eliminating operational overhead. iLOQ Emerging Markets Director Ivan Roman was acknowledged at ITW Africa 2025 and TowerXchange Africa 2025.
- ZICTA (Zambia Information and Communications Technology Authority)coreZICTA originally played a foundational role in creating what are now INFRATEL Data Centres, working with Chinese engineers to establish the Zambia National Data Centre. ZICTA now uses INFRATEL's IaaS and colocation services, representing a unique full-circle partnership from infrastructure builder to service consumer.
Scale indicators5 records
Recent moves7 records
Expansion highlights4 records
Infratel competitors and assessment
Company assessmentDirect peers
- IHS Towers: The largest independent tower operator in Africa with operations across multiple markets including Zambia. Directly comparable on shared telecom-tower infrastructure for MNOs and ISPs, the same core business as INFRATEL's tower segment.
- Helios Towers: Pan-African independent tower operator with thousands of sites across multiple African markets. Directly competes in the shared-tower wholesale model targeting MNOs and ISPs, mirroring INFRATEL's tower business.
Regional players
- Raxio Data Centres: African carrier-neutral data centre operator building Tier III facilities across multiple sub-Saharan markets. Directly comparable on Tier III colocation and wholesale data-centre services targeting carriers, ISPs, and enterprises.
- icolo.io: East-African carrier-neutral data centre operator with facilities in Kenya and neighbouring markets. Comparable on Tier III colocation, IaaS, and carrier-neutral infrastructure serving ISPs and enterprises.
- CSquared: Open-access wholesale fibre network operator across multiple African markets with Google backing. Comparable on the wholesale infrastructure-to-telecom-operators model, though focused on fibre rather than towers.
- Liquid Intelligent Technologies: Pan-African fibre network and data centre operator headquartered in Mauritius. Highly comparable as a multi-asset digital infrastructure provider combining fibre, data centres, and cloud services across Africa.
- MainOne (Equinix): West-African digital infrastructure provider (now under Equinix) operating submarine cable, fibre, and data centres. Comparable as a multi-asset regional infraco combining connectivity and data-centre services for enterprise and carrier customers.
Broad incumbents
- Microsoft Azure: Global hyperscale cloud provider whose Azure Stack technology INFRATEL resells locally. Comparable as a cloud platform competitor and partner for enterprise workloads, but operates at global rather than national-infrastructure scale.
- Africa Data Centres: Pan-African hyperscale data centre operator serving enterprise and cloud customers across multiple countries. Comparable on wholesale colocation and managed infrastructure, though typically at higher density than INFRATEL's current footprint.
- ATC Africa (American Tower): American Tower's African subsidiary operating thousands of tower sites across the continent. Comparable multi-country tower business, but with the balance-sheet and capital-markets advantage of a global incumbent.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Infratel social profiles
Digital presenceInfratel compliance and trust
Trust signalCompliance3 records
Infratel financial estimates
Financial estimateRevenue estimate
Valuation estimate
Infratel leadership team
Management profileNumber of profiles
Profiles11 records
Infratel funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Infratel M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Infratel
What does Infratel do?
Infratel operates as a neutral, multi-asset telecommunications infrastructure company providing wholesale shared infrastructure services in Zambia. Its portfolio includes shared tower infrastructure (1200+ communication towers with space, power, cooling, and security), three Tier III-designed data centres offering colocation, Infrastructure as a Service (IaaS), backup, and disaster recovery, Azure Stack-based cloud services, and a digital solutions practice delivering custom software, mobile apps, and enterprise systems. Customers are primarily MNOs, ISPs, government institutions, financial entities, and licensed organizations seeking to deploy digital infrastructure without owning physical assets.
Is Infratel a public or private company?
Infratel is a private company. It is classified as state government owned and is currently operating.
When was Infratel founded?
Infratel was founded in 2018. It employs 11 to 50 people.
Where is Infratel based?
Infratel is headquartered in Lusaka, Zambia, in the Africa region.
How does Infratel make money?
Six revenue lines are on record. Tower Services are the primary driver. The others are data Centre Colocation & IaaS, cloud Services (Azure Stack), managed Services, digital Solutions and backup and Disaster Recovery as a Service.
Who are Infratel's main competitors?
Direct peers on record are IHS Towers and Helios Towers. Regional players are Raxio Data Centres, icolo.io, CSquared, Liquid Intelligent Technologies and MainOne (Equinix). Broad incumbents are Microsoft Azure, Africa Data Centres and ATC Africa (American Tower).
Does Infratel have an API?
No public API is recorded for Infratel.
What industry is Infratel in?
Infratel's product category is Telecommunications Infrastructure Services. Its primary akta.pro industry code is HDAIAKAL, Tower Portfolio Acquisition & Management Platforms (Asset/Lease Management Software), with a secondary code of FSAHAIAF, Real Assets — Digital Infrastructure (Data Centers, Fiber, Towers). Its NAICS code is 518 and its SIC code is 7370.