CooTel
CooTel is a Cambodian fixed-line telecom operator (XINWEI(CAMBODIA) TELECOM Co., Ltd.) providing fiber internet and voice services — FTTH, CooBiz corporate fiber, customized enterprise fiber, and CooHome desk phone — to residential and business customers across all 24 Cambodian provinces.
- Company typePrivate
- Founded2015
- HeadquartersPhnom Pen, Cambodia
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
What CooTel does
CooTel is a Cambodian fixed-line telecommunications operator doing business as a brand of XINWEI(CAMBODIA) TELECOM Co., Ltd., headquartered in Phnom Penh. The company's core activity is delivering fiber-based connectivity services to residential and enterprise customers across all 24 provinces of Cambodia, with no disclosed outside-Cambodia operations.
The product portfolio is built on owned fiber-to-the-premises infrastructure and is organized into four lines: Fiber To The Home (FTTH) for households at 7-15Mbps with zone-based pricing ($17-$46/month); CooBiz Corporate Fiber for businesses at 20-60Mbps with bundled YouTube bandwidth and multi-year contracts; Customized Fiber covering enterprise-grade DPLC, MPLS, VPN, and co-location services; and CooHome, a bundled desk-phone service providing voice (2-5 cents/minute), SMS and data (2MB per 1 cent) usage-based tariffs. The company explicitly supports Cambodia's national SIM registration initiative in partnership with the Royal Government.
Cootel monetizes through a mix of recurring monthly subscriptions (residential FTTH, corporate CooBiz with multi-year terms) and usage-based charges (CooHome voice/SMS/data). Distribution runs through branch offices, a phone sales line (038 3300 800), a call center (8888), and a multilingual self-service website (English, Khmer, Chinese) with online top-up and account registration. The firm reports a headcount of 501-1,000 and operates as a privately held subsidiary under XINWEI(CAMBODIA) TELECOM Co., Ltd., with no disclosed funding rounds, M&A, or institutional investor activity.
CooTel firmographics
Firmographics- Name
- CooTel
- Legal name
- XINWEI(CAMBODIA) TELECOM Co., ltd.
- Website
- https://cootel.com.kh
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- CooTel is a Cambodian fixed-line telecom operator (XINWEI(CAMBODIA) TELECOM Co., Ltd.) providing fiber internet and voice services — FTTH, CooBiz corporate fiber, customized enterprise fiber, and CooHome desk phone — to residential and business customers across all 24 Cambodian provinces.
- Ownership category
- akta.pro rank
CooTel industry classification
Industry- Product category
- Telecommunications Services
- NAICS
- Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171)
- SIC
- Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Rural & Regional ISPs (HDAIADAI)
- akta.pro secondary industry
- VoIP Access & ITSP Services (HDAIAHAD)
Keywords
Where CooTel is headquartered
LocationHeadquarters
- HQ city
- Phnom Pen
- HQ country
- Cambodia
- HQ region
- Asia
Offices1 record
Markets served
CooTel business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Residential Internet Services: Monthly subscription revenue from FTTH residential packages across Zone 1 and Zone 2 pricing tiers. Revenue is recurring and subscription-based.
- Corporate Fiber Services: Business internet services for enterprise customers including CooBiz packages and customized fiber solutions (DPLC, MPLS, VPN, Co-Location). Quote-based pricing for enterprise solutions.
- Voice and SMS Services: Voice call charges (within network: 2cents/min, across network: 5cents/min) and SMS services (1cent within network, 4cents across network). Usage-based revenue model.
- Data Services: Internet data services charged at 2MB per 1 cent. Usage-based revenue from data consumption.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | FTTH-1: 7Mbps fiber internet for residential homes |
| Subscription | Monthly | FTTH-2: 9Mbps fiber internet for residential homes |
| Subscription | Monthly | FTTH-3: 12Mbps fiber internet for residential homes |
| Subscription | Monthly | FTTH-4: 15Mbps fiber internet for residential homes |
| Subscription | Multi-year contract | CooBiz 20Mbps: Business fiber with dedicated bandwidth |
| Subscription | Multi-year contract | CooBiz 40Mbps: Business fiber with enhanced bandwidth |
| Subscription | Multi-year contract | CooBiz 60Mbps: Premium business fiber solution |
| Usage-based | Pay-as-you-go | CooHome Voice Services |
| Usage-based | Pay-as-you-go | CooHome Data Services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
CooTel product offering
Product offeringCore offering
CooTel is a Cambodian telecommunications operator providing fiber-based internet and voice services to residential and enterprise customers. Its core offerings include Fiber To The Home (FTTH) residential broadband, CooBiz corporate fiber internet, customized enterprise network services (DPLC, MPLS, VPN, Co-Location), and CooHome desk phone service bundling voice, SMS, and data.
Product overview
CooTel is a Cambodian telecommunications company operated by XINWEI(CAMBODIA) TELECOM Co., Ltd. offering a portfolio of internet and voice services. The core product lineup includes: Fiber To The Home (FTTH) providing residential fiber internet at 7-15Mbps with zone-based pricing; Corporate Fiber (CooBiz) offering business fiber packages at 20-60Mbps with symmetric bandwidth; Customized Fiber delivering enterprise-grade services including DPLC, MPLS, VPN, and Co-Location; and CooHome a desk phone service combining voice, SMS, and internet data access. Services are available across Cambodia with zone-based coverage in Phnom Penh and provincial areas.
Differentiator
Problem solved
Functional benefit
Brands
- CooHome: Desk phone bundled service with voice calling and internet connectivity capabilities
- CooBiz
- FTTH
Products and services
- Fiber To The Home (FTTH) Residential fiber internet packages delivering fiber connectivity directly to homes with speeds from 7Mbps to 15Mbps, available in two pricing zones. Includes promotional incentives for 6-month and 12-month prepay plans (free installation, no deposit, free months).
- Corporate Fiber (CooBiz) Business-focused fiber internet service offering three dedicated bandwidth tiers: CooBiz 20Mbps (10Mbps Internet + 10Mbps YouTube), 40Mbps (20Mbps + 20Mbps), and 60Mbps (30Mbps + 30Mbps). Quote-based pricing with VAT included for enterprise customers.
- Customized Fiber Tailored enterprise network services beyond standard fixed packages, including DPLC (Direct Private Line Connection), MPLS (Multi-Protocol Label Switching), VPN (Virtual Private Network), and Co-Location services for businesses with specialized networking needs.
- CooHome Desk phone service bundling voice calling (2 cents/min within network, 5 cents/min across network), SMS (1 cent within, 4 cents across), and internet data access (2MB per 1 cent) via a port for computer connection. Designed for residential users seeking bundled home communication services.
Companies that use CooTel
Customer profileSegments2 records
Ideal customer profiles2 records
CooTel technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
CooTel partnerships and signals
Strategic signalScale indicators1 record
Recent moves6 records
Expansion highlights4 records
CooTel competitors and assessment
Company assessmentDirect peers
- Smart Axiata: One of Cambodia's largest mobile operators with growing fixed broadband/fiber offerings; competes directly with CooTel for residential and enterprise connectivity in the same Cambodian provinces.
- Ezecom (Cambodia): One of Cambodia's leading fixed-line ISPs and enterprise connectivity providers; competes most directly with CooTel's FTTH, corporate fiber, and customized enterprise services.
- Cellcard (CamGSM): Long-standing Cambodian mobile operator expanding into home fiber and enterprise services; directly competes with CooTel for both residential broadband and corporate customers.
- SINET (Cambodia): Cambodian ISP offering residential and enterprise fiber internet; smaller but directly comparable to CooTel in target market and product offering.
- Online (Cambodia): Cambodia-focused fixed broadband and enterprise ISP; directly comparable to CooTel in customer segments and fiber-based residential/enterprise offerings.
- Metfone: Vietnamese-owned (Viettel Group) mobile and broadband operator with nationwide Cambodian coverage; directly competes with CooTel in mobile, broadband, and enterprise services.
Broad incumbents
- PLDT Inc. Dominant Philippine telecom with fiber, mobile, and enterprise services; comparable in product breadth (residential broadband + enterprise connectivity) though operating in a much larger and more mature market.
- Globe Telecom: Major Philippine incumbent offering fixed fiber, mobile, and enterprise connectivity; comparable to CooTel in product mix (FTTH + corporate fiber + value-added enterprise services).
Regional players
- Maxis Berhad: Leading Malaysian converged telecom with fiber, mobile and enterprise offerings; comparable in product portfolio but serving Malaysia rather than Cambodia.
- Digi Telecommunications (Malaysia): Malaysian mobile and broadband operator within Southeast Asia; comparable on telecom services but focused on a different geography than Cambodia.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
CooTel social profiles
Digital presenceCooTel financial estimates
Financial estimateRevenue estimate
Valuation estimate
CooTel leadership team
Management profileNumber of profiles
CooTel funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CooTel M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CooTel
What does CooTel do?
CooTel is a Cambodian telecommunications operator providing fiber-based internet and voice services to residential and enterprise customers. Its core offerings include Fiber To The Home (FTTH) residential broadband, CooBiz corporate fiber internet, customized enterprise network services (DPLC, MPLS, VPN, Co-Location), and CooHome desk phone service bundling voice, SMS, and data.
Is CooTel a public or private company?
CooTel is a private company. It is classified as corporate owned and is currently operating.
When was CooTel founded?
CooTel was founded in 2015. It employs 501 to 1,000 people.
Where is CooTel based?
CooTel is headquartered in Phnom Pen, Cambodia, in the Asia region.
How does CooTel make money?
Four revenue lines are on record. Residential Internet Services are the primary driver. The others are corporate Fiber Services, voice and SMS Services and data Services.
Who are CooTel's main competitors?
Direct peers on record are Smart Axiata, Ezecom (Cambodia), Cellcard (CamGSM), SINET (Cambodia), Online (Cambodia) and Metfone. Broad incumbents are PLDT Inc. and Globe Telecom. Regional players are Maxis Berhad and Digi Telecommunications (Malaysia).
Does CooTel have an API?
No public API is recorded for CooTel.
What industry is CooTel in?
CooTel's product category is Telecommunications Services. Its primary akta.pro industry code is HDAIADAI, Rural & Regional ISPs, with a secondary code of HDAIAHAD, VoIP Access & ITSP Services. Its NAICS code is 517111 and its SIC code is 4813.