CISSS of Lanaudière

Name

CISSS of Lanaudière

Legal name

Centre intégré de santé et de services sociaux de Lanaudière

Website

https://cisss-lanaudiere.gouv.qc.ca

Company type

Public

Founded year

2015

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Product category

Public Healthcare Services

NAICS

Health Care and Social Assistance (62), Social Assistance (624)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Public/County Primary Care Clinics (HLAFAGAI)

akta.pro secondary industries

Critical Access & Rural Hospitals (HLAFAAAG), Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

Keywords

• Public healthcare services
• Hospital services
• Community health centers
• Mental health services
• Social services network

Headquarters

HQ city

Joliette

HQ country

Canada

HQ region

North America

Offices24 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Public Healthcare Services: Government-funded healthcare delivery system providing health and social services to the Lanaudière population. Services are publicly funded through Quebec's healthcare system (RAMQ).

Distribution channels5 records

Marketing channels4 records

Core offering

CISSS de Lanaudière, operating as Santé Québec Lanaudière, delivers publicly funded health and social services to the Lanaudière region through two regional hospitals and a network of community service centers (CLSCs). Core services include emergency and acute hospital care, primary care, mental health and addiction services, vaccination, home care, palliative care, youth protection (DPJ), public health prevention, and maternal-child health programs, all provided free at point of care under Quebec's universal healthcare system.

Product overview

CISSS of Lanaudière is a public healthcare and social services organization operating as an integrated network under Santé Québec. The organization provides a comprehensive portfolio of health and social services through a platform of hospital facilities (Centre hospitalier De Lanaudière and Hôpital Pierre-Le Gardeur), community health centers (CLSCs) distributed across 15+ locations, specialized mental health services, public health programs, youth protection services, home care, palliative care, and telehealth services including Info-Santé 811. The integrated service model coordinates acute care, preventive services, and social services to serve the Lanaudière region's population.

Differentiator

Problem solved

Functional benefit

Brands

• CLSC Meilleur: Network of CLSC community health service centers in Lanaudière including locations in L'Épiphanie and Repentigny.
• CLSC Lamater
• Aire ouverte

Products and services

• Hospital Services (Centre hospitalier De Lanaudière / Hôpital Pierre-Le Gardeur) Acute-care hospital services delivered through two regional hospitals: Centre hospitalier De Lanaudière (CHDL) in Saint-Charles-Borromée serving northern Lanaudière and Hôpital Pierre-Le Gardeur (HPLG) in Terrebonne serving southern Lanaudière, including emergency departments, inpatient care, surgeries, specialized consultations, and visiting hours from 8h to 21h. Free at point of care for eligible residents under Quebec's universal healthcare system.
• CLSC Network (Local Community Service Centers) Front-line community health and primary care services delivered through a network of 24 CLSCs across Lanaudière (including Berthierville, Joliette, Lavaltrie, Rawdon, Repentigny, Saint-Calixte, Saint-Donat, Saint-Esprit, Saint-Gabriel-de-Brandon, Saint-Jean-de-Matha, Saint-Michel-des-Saints, Terrebonne, Chertsey, and others). Services include medical consultations, vaccination, blood tests and specimen collection, home support, mental health intake, youth clinics, and community health programs. Free at point of care under Quebec's universal healthcare system.
• Vaccination / Immunisation Services Routine childhood immunization, COVID-19 vaccination, seasonal influenza vaccination, and maternal vaccination programs offered through CLSCs, hospital sites, and partner schools/daycares. Targeted at infants, school-aged children, pregnant women, and the general population.
• Mental Health Services Mental health and psychosocial care including counseling, psychiatric care, psychosocial support, and addiction treatment for adults, youth, and families, accessed via CLSC Lamater (Terrebonne), Info-Social 811, Aire ouverte, and dedicated psychiatric resources.
• Aire ouverte Youth Services Free, confidential psychosocial services for Lanaudière youth aged 12 to 25, available with or without an appointment and with a response typically within 24 to 48 hours. Includes mental health support, addiction screening, sexual health information, and social integration assistance. Contact: [email protected] / 450-271-6382.
• Palliative and End-of-Life Care Palliative and end-of-life care providing medical comfort, psychosocial support, and medical assistance in dying (advance medical aid in dying requests) for terminally ill patients in hospitals, CLSCs, long-term care facilities, and home settings.
• Home Support Services (Soutien à domicile) Home support services for seniors and individuals with loss of autonomy, including in-home nursing, personal care assistance, domestic help, and caregiver respite delivered through CLSCs and partner providers.
• Public Health Programs Population-level public health activities including infectious disease prevention and control, health promotion, environmental health, occupational health (Programme de maternité sans danger), epidemiological surveillance, vaccination campaigns, and research/evaluation via the SYLIA regional statistics platform.
• Info-Santé 811 Telehealth Line Free 24/7 provincial telehealth service reachable via 811: Info-Santé option 1 connects callers to nurses for health triage and information, and Info-Social option 2 connects callers to psychosocial workers for mental health and social-service support.
• Youth Protection (DPJ) Services Youth protection services addressing child safety, family intervention, signalement (reporting), psychosocial evaluation, and support for at-risk children and adolescents under Quebec's Loi sur la protection de la jeunesse. Includes a 24/7 reporting hotline (1-800-665-1414).
• Diagnostic Specimen Collection (Prélèvements) Blood tests and specimen collection services for diagnostic purposes, available at multiple CLSC locations across Lanaudière and at designated Centres de prélèvement (e.g., Joliette: 450 752-2772; mobile unité in Rawdon).
• Addiction Rehabilitation Services Specialized addiction rehabilitation services for adults and youth delivered through the Centre de réadaptation en dépendance de Terrebonne (799, montée Masson, phone 450 471-2885).

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Seven partnerships are on record, tiered core and minor.

• Municipalities in LanaudièrecoreStrategic or Co-development PartnerPartnership with all municipalities in the Lanaudière region for coordinated health service delivery, public health initiatives, and community health programs.
• Centres de services scolaires (School Boards)coreStrategic or Co-development PartnerCollaboration with school boards for student health services, health education programs (Envolée 0-8, healthy lifestyle habits in schools), and early intervention services. Includes specific programs like dental brushing activities in daycare centers.
• Community Organizations (PSOC)coreStrategic or Co-development PartnerProgramme de soutien aux organismes communautaires (PSOC) provides funding and support to community organizations delivering health and social services in Lanaudière. Includes annual activity reports and reclassification processes for community resources.
• Milieux de garde (Daycare Centers)coreStrategic or Co-development PartnerPartnership with daycare centers for child health programs including dental health activities (tooth brushing programs), health monitoring, and early childhood development support.
• Healthcare Professionals NetworkcoreTechnology or IntegrationSOFTWEBPLUS Lanaudière - Regional healthcare information system connecting various health services. Also includes pharmacy services committee (CTSP) for territorial pharmaceutical services coordination.
• entreprises et fournisseurs (Businesses and Suppliers)minorOthersPartnerships with businesses for occupational health services, workplace safety programs (Programme de maternité sans danger), and supply/procurement services. Includes call for proposals process for service providers.
• Réseau d'éclaireurs (Scout Network)minorStrategic or Co-development PartnerNetwork of community scouts providing first aid psychological training and community health support. Includes registration forms for first aid psychological training programs.

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Ontario Health (Health Ontario): Crown agency overseeing Ontario's health system, including hospital and home care coordination. Comparable as a publicly governed entity that integrates planning and delivery across the care continuum, though at a provincial rather than regional scale.
• Vancouver Coastal Health: One of British Columbia's five regional health authorities, operating hospitals, community health, and public health services in the Vancouver region. Comparable as a publicly funded regional integrated delivery system serving a defined population catchment, though under a different provincial framework.

Direct peers

• CISSS du Saguenay–Lac-Saint-Jean: Quebec integrated health authority covering a large, more rural geographic area. Comparable integrated hospital-CLSC service model under Santé Québec, useful for benchmarking rural service delivery patterns.
• CISSS des Laurentides: Adjacent Quebec integrated health and social services center serving the Laurentides region. Directly comparable as a CISSS under Santé Québec with the same hospital + CLSC integrated service model, public funding, and regulatory mandate.
• CISSS de la Montérégie-Est: Quebec integrated health authority serving the Montérégie-Est region. Operates under identical CISSS governance with hospitals, CLSCs, and social services, making it a direct structural and operational peer.
• CIUSSS de la Capitale-Nationale: Integrated university-affiliated health and social services center serving the Quebec City region. Comparable as a Santé Québec CIUSSS with academic hospital, CLSC network, and social services mandate.
• CISSS de Chaudière-Appalaches: Quebec CISSS serving the Chaudière-Appalaches region. Same integrated service model (hospitals, CLSCs, public health, social services) under Santé Québec, providing a direct operational comparison to Lanaudière's structure.
• CIUSSS de l'Est-de-l'Île-de-Montréal: Integrated university-affiliated health and social services center on Montreal's east end. Comparable as a Santé Québec entity delivering hospital, CLSC, and social services under the same provincial framework, with additional academic/research overlay.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/cissslanaudiere
• Facebookfacebook.com/CISSSdeLanaudiere
• LinkedInlinkedin.com/company/cisss-lanaudiere

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries10 records

Funding overview

Funding rounds2 records

Investors2 records

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M&A

Investments

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Frequently asked questions about CISSS of Lanaudière