What SubroTech Claim Services does

SubroTech Claim Services is a privately held, B2B investigative research firm founded in 1993 and headquartered in Lakewood, Colorado. The company specializes in subrogation-related research for the U.S. insurance industry, offering five core products: Subrogation Location & Asset reports ($95), Individual Insurance Verification ($95 standalone or $115 with assets), No Find-No Fee Locate Only ($0/$115), Business Reports ($115), and Title Searches ($100–$150). An optional 48-hour rush add-on is available for $15 across all services. All products are delivered as discrete investigative reports rather than a unified software platform, with clients submitting requests via secure web form, email, fax, phone, or mail. The firm explicitly serves insurance companies, claims adjusters, and legal firms handling subrogation and collection matters, and refuses to perform research for private individuals — all requests must include a claim number, civil judgment, or court case number to satisfy FCRA and GLBA permissible purpose requirements.

The underlying technology is intentionally non-automated. SubroTech differentiates itself by performing manual investigative work — telephone outreach, landlord and neighbor interviews, address verification, and courthouse document retrieval — rather than relying on data aggregator predictions. The firm has built a nationwide network of single- or two-county courthouse retrieval specialists to support its title search product, which is its most popular service, completing most title searches within 72 hours and standard investigations in under 10 working days. The core technology is therefore a human capital and courthouse network stack, not a software stack. The company claims over 150 years of combined staff experience and 39,000+ adjusters served from virtually all major U.S. insurance providers over 20+ years.

The business model is pay-as-you-go, per-transaction unit pricing with no subscription, no platform fees, and no disclosed enterprise contracts. There is one outcome-based pricing tier (the No Find-No Fee Locate Only) which charges $0 if unconfirmed and $115 if results are confirmed. The go-to-market motion is direct inside sales supported by word-of-mouth and professional referrals within the insurance subrogation community; marketing is minimal and consists of a website with secure request forms, dedicated phone lines, and direct email. The customer base is concentrated in U.S. property & casualty insurance subrogation, with legal firms as a secondary vertical. No revenue, headcount beyond a 11–50 employee range, or ownership structure is disclosed.

Name

SubroTech Claim Services

Legal name

SubroTech Claim Services

Website

https://subrotech.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

SubroTech Claim Services is a B2B investigative research firm founded in 1993 that provides subrogation location, asset profiling, insurance verification, and title search services to U.S. insurance companies, claims adjusters, and legal firms using manual, FCRA/GLBA-compliant investigative methods.

Ownership category

akta.pro rank

Product category

Insurance Subrogation Investigative Services

NAICS

Title Abstract and Settlement Offices (541191), Investigation and Personal Background Check Services (561611), Claims Adjusting (524291)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Subrogation, Recovery & Coordination of Benefits (COB) Support (BPAAAFAG)

akta.pro secondary industry

Title Search & Examination (BPAJAOAB)

Keywords

• Subrogation research services
• Debtor location research
• Insurance asset search
• Title document retrieval
• Insurance claims investigation

Headquarters

HQ city

Lakewood

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel

Revenue model

1. Subrogation Location & Asset Reports: Flat fee for comprehensive location and asset research reports. Most popular service providing current snapshot of subject's residential and financial condition.
2. Insurance Verification Services: Fee-based insurance coverage verification, either standalone or combined with location and asset searches. Helps identify additional coverage that might affect claims.
3. No Find - No Fee Locate Only: Conditional fee structure where no charge if address or assets cannot be confirmed ($0), but $115 if results are confirmed. Designed for specific finding requests like process serving and witness locates.
4. Business Reports: Comprehensive business entity reports including legal structure, management, ownership, viability assessment, assets, and civil/criminal document searches.
5. Title Searches: Document retrieval service providing courthouse searches for current owner, liens, and encumbrances. Used for equity positions on asset searches and determining asset ownership status.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

SubroTech Claim Services provides manual, due-diligence investigative reports to the U.S. insurance subrogation industry. Core offerings include debtor location and asset profiles, individual and business insurance coverage verification, business entity reports, courthouse document retrieval, and title searches. All research is performed manually via telephone outreach and on-the-ground verification, and is fully compliant with FCRA and GLBA permissible-purpose requirements.

Product overview

SubroTech Claim Services is a subrogation research service provider offering a portfolio of five core investigative products: Subrogation Location & Asset (the flagship report at $95), Individual Insurance Verification ($95 standalone), No Find-No Fee Locate Only ($0/$115), Business Report ($115), and Title Searches ($100-$150). An optional 48-hour rush add-on is available for $15. The company also offers Business Insurance Investigation as a standalone or combined add-on. All services operate as discrete research offerings rather than a unified software platform, with clients submitting requests via web form, email, fax, or phone to receive detailed investigative reports.

Differentiator

Problem solved

Functional benefit

Products and services

• Subrogation Location & Asset Report Comprehensive manual location and asset research service for insurance subrogation professionals, providing a current snapshot of the subject's residential and financial condition along with full documentation of investigative steps. Priced at $95.
• Individual Insurance Verification Searches for unknown insurance policies or expands a known insurance search to identify additional coverage for an individual subject. Standalone price $95; combined with Location & Asset search $115.
• No Find - No Fee - Locate Only Outcome-based locate-only service with no charge applied if address or assets cannot be confirmed ($0) and a $115 fee applied only if results are confirmed. Designed for process serving and witness locates.
• Business Report Comprehensive business entity report covering legal structure, management and ownership, viability assessment, estimated employees, locations, asset searches, civil/criminal document searches, and web presence research. Base price $115; combined with Business Insurance Verification $130.
• Business Insurance Investigation Insurance coverage investigation for business entities, designed to identify applicable commercial policies. Typically combined with a Business Report for comprehensive entity analysis. Standalone price $115.
• Title Searches Courthouse document retrieval service providing current owner information, liens, encumbrances, lis pendens, and foreclosure searches. Used to assess equity positions on asset searches and determine asset ownership status. Typically $100-$150 depending on region, with most searches completed within 72 hours.
• 48-Hour Rush Report Optional 48-hour expedited turnaround add-on available across investigation services for an additional $15 fee, applied on top of the base report price.

Quantifiable outcome

• 39,000+ adjusters served
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators5 records

Recent moves4 records

Expansion highlights3 records

Emerging players

• TPA National: TPA National offers third-party claims administration and recovery support services to insurance carriers — an adjacent rather than head-to-head competitor, with overlap specifically in supporting subrogation and recovery outcomes for insurers.
• Praeses: Praeses provides claims automation and workflow software for insurance carriers and adjusters — adjacent to SubroTech's manual research model and a potential technology-displacement risk as carriers digitize claims handling.

Direct peers

• Trident Investigative Services: Trident provides insurance claims investigation, surveillance, and skip-tracing services to carriers and legal firms — overlapping with SubroTech's subrogation research and asset investigation work.
• Claims Management Group (CMG): CMG provides third-party claims administration and subrogation recovery services for insurance carriers, competing with SubroTech on recovery-related research and recovery support workflows.
• Delta Investigative Services: Delta Investigative Services delivers insurance subrogation, skip-tracing, and asset investigations to carriers and attorneys, closely mirroring SubroTech's service mix and target segments.
• Buchanan Investigations: Buchanan Investigations is a U.S. investigative firm providing skip-tracing, asset search, and insurance subrogation research — directly comparable to SubroTech's core offerings and customer base.

Broad incumbents

• TransUnion (TLO): TransUnion's TLO division provides automated skip-tracing, asset lookup, and people/identity data products used by insurance, collections, and legal customers — overlapping directly with SubroTech's location and asset research offerings, but at significantly greater scale and via data-aggregation rather than manual investigation.
• Kroll: Kroll provides investigative, due diligence, and asset-location services globally to insurers, law firms, and financial institutions. Its people-finder and asset-search practice directly overlaps with SubroTech's subrogation and debtor-location work, although Kroll operates at far greater scale and across many other investigative use cases.
• LexisNexis Risk Solutions: LexisNexis Risk Solutions offers skip-tracing, claims investigation, and public-records data products widely used by P&C insurance carriers and legal firms — the same buyer base SubroTech serves, but with a much broader portfolio spanning identity, fraud, and claims analytics.
• Pinkerton: Pinkerton offers investigative and corporate risk services, including background checks, due diligence, and skip-tracing for corporate and insurance clients. It overlaps with SubroTech on the investigative side while serving a much broader enterprise security and risk customer set.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SubroTech Claim Services