PROSEGUR COMPAÑIA DE SEGURIDAD, SA

What PROSEGUR COMPAÑIA DE SEGURIDAD, SA does

Prosegur Compañía de Seguridad, SA is a publicly-held multinational private security group headquartered in Madrid, Spain, founded in 1976 and operating across five continents with a stated workforce of more than 180,000 professionals. The group organizes its offering into five principal business units: (i) Alarms, anchored by the Movistar Prosegur Alarmas joint venture and the SuperSeguridad residential and SMB alarm with Double Guarantee coverage up to €34,200; (ii) Prosegur Security, providing manned guarding, VIP surveillance, hybrid security, fire protection and event security; (iii) Prosegur Cash, covering cash-in-transit, ATM management, the Cash Today / Smart Cash smart-safe family, international valuables transport and the Prosegur Pay payment platform; (iv) Cipher / Ciberseguridad, delivering MSS, SOC by xMDR, PCI-DSS Customized Approach, GRC, Red Team Services and SPIP through the integrated iSOC Intelligent Security Operations Center; and (v) AVOS Tech, providing BPO and BPaaS services (front/back office, contact center, data analytics) together with technology solutions including SegurSign electronic signatures, AMLcheck anti-money-laundering RegTech, ERFcheck, and SISnet 360 identity management.

The product portfolio rests on shared technology infrastructure: POPS Connect for remote alarm management, iSOC for combined physical-cyber incident response, xMDR for managed detection and response, and the AMLcheck stack that performs biometric verification (claimed 99.9% precision) with deepfake and digital-injection protection against global sanctions and PEP databases. Prosegur's revenue model is a hybrid of recurring subscriptions (monitored alarms, MSS, xMDR), professional services (guarding, consulting, Red Team), transaction-based cash management, managed BPO/BPaaS contracts and hardware sales, distributed across residential (Particulares), SMB (Negocios y PYMES) and large enterprise (Grandes Empresas) segments as well as banking, retail, data center, and construction verticals. Named enterprise customers include BBVA, ASISA and Blackstone (the latter for AMLcheck AML compliance on real estate portfolios). The company distributes through direct field sales, an enterprise inside-sales function, self-service online portals, country-specific operating brands (SegurPro in Brazil, Transbank in Colombia), and the Movistar telco channel partnership, with marketing executed across SEO/SEM, social, email, events, customer reviews (Trustpilot 4.9/5; Google 4.7/5) and a corporate foundation (Fundación Prosegur).

Name

PROSEGUR COMPAÑIA DE SEGURIDAD, SA

Legal name

PROSEGUR COMPAÑIA DE SEGURIDAD, SA

Website

https://prosegur.es

Company type

Public

Founded year

1976

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Prosegur is a publicly-held, Madrid-headquartered multinational security group (founded 1976, 180,000+ staff) serving residential, SMB, and enterprise customers across five continents via alarms, manned guarding, cash logistics, cybersecurity (Cipher/xMDR), and AVOS Tech BPO/BPaaS offerings.

Ownership category

akta.pro rank

Product category

Private Security Services

NAICS

Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162), Investigation and Security Services (5616)

akta.pro primary industry

Commercial & Industrial Alarm Monitoring (BPAKAFAB)

akta.pro secondary industries

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Security Operations Center (SOC) as a Service (BPAEADAB)

Keywords

• Private security services
• Alarm monitoring systems
• Cash management solutions
• Cybersecurity services
• Business process outsourcing

Headquarters

HQ city

Madrid

HQ country

Spain

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Alarm and Security Services Subscription: Recurring subscription revenue from alarm monitoring services for residential and business customers. Includes professional installation, 24/7 monitoring, police notification, and maintenance services. The Movistar Prosegur Alarmas joint venture distributes these services through telecommunications channels.
2. Physical Security Services: Professional security services including hybrid security, manned guarding (vigilantes), VIP surveillance, fire protection, maintenance, mobility services, and security intelligence for businesses and large enterprises.
3. Cash Management Solutions: Cash logistics and management services including transport, international transport of valuables, ATM management, smart safes (Cash Today), and Prosegur Pay payment solutions. Revenue from transaction processing and service fees.
4. Cybersecurity Services: Managed security services (MSS), SOC by xMDR, SPIP, PCI-DSS compliance, GRC, Red Team services, and cybersecurity consulting for enterprises. Revenue from subscriptions and professional services.
5. AVOS Tech BPO/BPaaS: Business process outsourcing and BPaaS services including front office, back office, contact center, SISnet 360, AMLcheck, ERFcheck, and SegurSign. Revenue from service contracts and transaction-based processing.
6. Hardware and Equipment Sales: Sale of alarm equipment including control panels, cameras, sensors, smart keys, and related security hardware. Includes installation services.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels9 records

Core offering

PROSEGUR provides integrated private security services across five business lines: residential and commercial alarm systems (Movistar Prosegur Alarmas), manned guarding and hybrid physical security, cash logistics and management (Prosegur Cash), managed cybersecurity (Cipher/xMDR), and business process outsourcing (AVOS Tech). The company combines physical security personnel, AI-powered alarm technology with 24/7 monitoring and police notification in under 20 seconds, smart cash safes, ATM management, AML compliance automation, and electronic signature platforms for residential customers, SMBs, and large enterprises across five continents.

Product overview

PROSEGUR is a global private security company with a multi-product portfolio organized into four main business units: (1) Alarms - Movistar Prosegur Alarmas for homes and businesses with AI-powered cameras and 24/7 monitoring; (2) Cash - Prosegur Cash solutions including Cash Today smart safes, international transport, ATM management; (3) Security - Prosegur Security services including iSOC, POPS, VIP surveillance, fire protection, and hybrid security; (4) Cybersecurity/Cipher - MSS, SPIP, SOC by xMDR, PCI-DSS, GRC, and Red Team Services; (5) AVOS Tech - BPO/BPaaS services including AMLcheck, ERFcheck, SISnet 360, Data Analytics, Contact Center, and SegurSign electronic signature. The company operates across 5 continents with presence in Australia, Argentina, Brazil, Chile, Colombia, Peru, Portugal, UK, and USA.

Differentiator

Problem solved

Functional benefit

Brands

• Movistar Prosegur Alarmas: Alarm and security services for residential customers offered in partnership with Movistar
• SuperSeguridad Hogar
• POPS Connect
• Prosegur Pay
• SegurSign
• SegurPro
• Transbank
• Cipher
• xMDR
• AMLcheck
• iSOC
• Cash Today

Products and services

• Movistar Prosegur Alarmas Smart alarm system for homes and businesses with AI-powered 360° cameras, intelligent recognition, and 24/7 monitoring with police notification in under 20 seconds. Features Double Guarantee including anti-occupancy and anti-theft coverage up to €34,200. Distributed through the joint venture with Movistar.
• Prosegur Cash Cash logistics and management solutions including smart safes (Cash Today), back-office and front-office cash processing, international transport of valuables, ATM management, and payment solutions (Prosegur Pay) for retail and business customers.
• AVOS Tech Business process outsourcing (BPO) and BPaaS platform offering front-office services, back-office services, contact-center solutions, and proprietary technology including AMLcheck, ERFcheck, SISnet 360, Data Analytics, and SegurSign electronic signatures for enterprise customers.
• SegurSign Electronic signature software offering secure electronic signatures and CSV signatures with document sending, signature resending, multi-signatory ordering, mass sending, OTP validation, digital certificate signing, and time stamping. Sold via the AVOS Tech platform to business customers.
• MSS (Managed Security Services) Managed security services providing continuous security visibility, expert tool administration, threat identification, action prioritization, and continuous security posture improvement for complex organizations.
• SOC by xMDR Comprehensive cybersecurity management platform that analyzes, detects, and responds to threats in real-time by combining SIEM-SOC, EDR, and digital observatory functions, reducing risk and guaranteeing organizational continuity for enterprise clients.
• SPIP (Security Posture Improvement) Strategic and technical cybersecurity evaluation that comprehensively analyzes hybrid risks affecting the cyber-physical continuity of organizations.
• PCI-DSS Compliance Services Comprehensive compliance service identifying, protecting, and monitoring card payment data, guaranteeing continuous PCI-DSS compliance and reducing risk exposure for organizations handling cardholder data.
• GRC (Governance, Risk and Compliance) Services helping organizations manage risks, strengthen cybersecurity governance, and comply with major regulations and standards through strategy, evaluation, and expert support.
• RTS (Red Team Services) Offensive security practice validating organizational resilience through designed and executed security campaigns including web audits, Breach Assessments in IT/OT/IoT environments, and Purple Team exercises.
• AMLcheck RegTech solution for anti-money laundering automation providing massive automated screening against global sanction lists, PEP databases, real-time RBA policy evaluation, continuous daily portfolio monitoring, and biometrics-based KYC with liveness detection. Processes 220,000 daily cross-references and supports SEPBLAC audit traceability.
• SISnet 360 Technology solution for identity management and process automation within the AVOS Tech externalization portfolio.
• ERFcheck Technology solution within AVOS Tech for form and document processing automation.
• POPS Connect Security platform that enables remote intervention registration, alert generation, and service visibility and traceability for alarm and security customers via mobile/web applications.
• Prosegur Pay Payment solutions integrated with cash management offerings, providing 360-degree payment acceptance and cash flow management for businesses.
• iSOC (Intelligent Security Operations Center) Integrated security operations center providing coordinated incident management and real-time decision-making based on verified information, integrating physical and cybersecurity monitoring for enterprise customers.
• Cash Today (Smart Cash) Intelligent safe system (Caja Fuerte Inteligente) for depositing retail sales revenue, freeing employees from bank deposit responsibility with online movement tracking, exportable reporting for employee collections, and automatic cash collection services.

Quantifiable outcome

• Police notification in under 20 seconds for alarm events
• +6 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability16 records

Feature7 records

Partnerships

Three partnerships are on record, tiered core and minor.

• MovistarcoreChannel Partner/ Reseller/ DistributorStrategic joint venture partnership for the distribution of alarm and security services under the 'Movistar Prosegur Alarmas' brand. Leverages Movistar's telecommunications retail presence and customer base across Spain for distribution of residential and business security solutions. Includes co-branded marketing, shared customer portals, and integrated service delivery.
• TransbankminorStrategic or Co-development PartnerPartnership for cash management and payment solutions in the Colombian market. Transbank, a leading payments technology company in Chile and Colombia, collaborates with Prosegur Cash for integrated payment and cash logistics services.
• SegurProcoreChannel Partner/ Reseller/ DistributorBrand operating in Brazil under the Prosegur umbrella for security and cash management services. Represents Prosegur's main market presence in Brazil with dedicated local operations.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Loomis AB: Swedish-based cash handling, secure logistics, and international valuables transport specialist. Direct competitor in Prosegur's cash management segment, particularly across Europe and LATAM.
• GardaWorld: Canadian private security and cash services firm with significant presence in North America and selected international markets. Comparable to Prosegur in physical security, cash logistics, and integrated enterprise services.
• ADT Inc. Leading residential and commercial alarm monitoring company in North America. Comparable to Prosegur's Movistar Prosegur Alarmas consumer alarm subscription business in go-to-market and recurring-revenue model.
• Securitas AB: Swedish multinational security services group offering manned guarding, alarm monitoring, and integrated security solutions across Europe, North America, and LATAM. Directly comparable to Prosegur in physical-security scale, geographic footprint, and enterprise/mid-market customer mix.
• Verisure (Securitas Direct): European leader in professionally monitored home alarms, owned by Hellman & Friedman. Closest direct competitor to Prosegur's Movistar-branded residential alarm offering across Spain and Southern Europe.
• The Brink's Company: Global cash management, secure logistics, and ATM services provider. Directly comparable to Prosegur's Cash business unit including Cash Today smart safes, international valuables transport, and ATM management.
• Allied Universal (G4S): Largest global security services provider following the G4S acquisition, offering manned guarding, electronic security, and integrated solutions. Closest like-for-like peer to Prosegur on workforce scale and cross-region service delivery.

Broad incumbents

• Control Risks: Global risk consultancy offering corporate security, intelligence, and crisis response services. Comparable to Prosegur's VIP surveillance, security intelligence, and enterprise risk offerings for large corporates.
• ISS A/S: Global facility services provider with a security services line of business. Overlaps with Prosegur in enterprise security outsourcing but operates within a broader facilities-management portfolio.

Emerging players

• eSentire: Specialist managed detection and response (MDR) provider competing in the MSSP/SOC space where Prosegur's Cipher and xMDR offerings operate. Relevant peer for assessing competitive positioning in Prosegur's cybersecurity division.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/Prosegur
• LinkedInlinkedin.com/company/prosegur

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PROSEGUR COMPAÑIA DE SEGURIDAD, SA