Al Dhafra

What Al Dhafra does

Al Dhafra Insurance Company P.S.C. is a UAE public shareholding insurance company founded in 1979 and listed on the Abu Dhabi Securities Exchange (ticker: DHAFRA). The company underwrites multiple general insurance lines including motor (comprehensive and third-party), engineering and energy insurance (offshore construction, drilling rigs, oil and gas carriers), fire and general accident, marine hull and cargo, aviation, group life, and group and individual medical insurance. Headquartered in Abu Dhabi, the firm operates branch offices across Dubai, Al Ain, Bida Zayed, and Sharjah, alongside dedicated traffic and immigration office touchpoints, supported by agent/broker channels and three online insurance portals for motor, medical, and marine certificate purchases.

The company serves both individual retail customers (private motor owners, domestic workers, visit visa holders) and enterprise clients spanning oil and gas, shipping, and broader UAE corporates. ADNOC-linked facilities are part of its medical provider network. Underwriting capacity is supplemented by a reinsurance arrangement with R+V Versicherung AG, and the company holds a Moody's Baa1 Insurance Financial Strength Rating (assigned April 2018, stable outlook) and an AM Best rating. The customer base is split across individual and corporate segments with no single disclosed anchor.

Al Dhafra employs 101-250 people and runs what is described as standard insurance technology infrastructure covering online quote generation, claims processing, and policy management. Distribution operates through direct branch sales, self-service online portals, and intermediaries. Pricing is quote-based and not publicly disclosed, with annual subscription billing across motor and medical lines. As of December 31, 2025, shareholding stood at 100 million shares held by 155 UAE-national shareholders, with 62.45% held by individuals and 37.55% by corporate entities; the closing share price was AED 4.86 (December 2025), down from AED 5.40 in early 2025.

Name

Al Dhafra

Legal name

Al Dhafra Insurance Company P.S.C

Website

https://aldhafrainsurance.ae

Company type

Public

Founded year

1979

Operating status

Operating

Headcount range

101–250 employees

Short description

Al Dhafra Insurance Company P.S.C. is a UAE-based public insurer founded in 1979, underwriting motor, engineering/energy, marine, fire and accident, group life, and medical insurance for individuals and enterprises across the Emirates.

Ownership category

akta.pro rank

Product category

Multi-line General Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126), Insurance Carriers and Related Activities (524)

SIC

Fire, Marine & Casualty Insurance (6331), Insurance Carriers, Nec (6399), Accident & Health Insurance (6321)

akta.pro primary industry

Marine & Aviation Insurance (FSAJAMAI)

akta.pro secondary industry

Energy & Power Specialty (Onshore/Offshore) (FSAJAGAI)

Keywords

• Motor insurance
• Marine insurance
• Medical insurance
• Energy insurance
• Group life insurance

Headquarters

HQ city

Abu Dhabi

HQ country

United Arab Emirates

HQ region

Middle East

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Motor Insurance: Comprehensive and third-party motor insurance policies covering private cars, goods carrying vehicles, agricultural vehicles, buses, coaches, rental/lease vehicles, mobile shops and food vans. Both individual and fleet policies available.
2. Engineering Insurance: Energy insurance covering offshore construction projects, onshore/offshore drilling rigs, pipe laying operations, and oil and gas carriers. Also includes contractor's plant and equipment, electronic equipment, and machinery breakdown coverage.
3. FGA Insurance: Fire and General Accident insurance covering buildings and contents against fire, lightning, explosion risks. Includes household insurance, personal accident, fire and allied peril, and miscellaneous accident insurance.
4. Marine Insurance: Marine hull and cargo insurance covering vessels, ships hull and machineries, fleets of ocean going vessels, oil and gas tankers/carriers, pleasure boats/yachts, charterer's liability, and builder's risks.
5. Group Life Insurance: Group life policies providing death cover due to any causes, disability cover for permanent total, partial and temporary disabilities arising from accident/sickness. Available on 24-hour worldwide basis.
6. Medical Insurance: Group medical insurance for workforce compliance in Abu Dhabi and other Emirates. Plans cover UAE, UAE Plus, and UAE Plus Worldwide territories. Also includes domestic worker health insurance and visit/tourist visa emergency medical insurance.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Al Dhafra Insurance Co. P.S.C. is a UAE-based multi-line insurer that underwrites and distributes motor, engineering, energy, fire and general accident, marine, group life, and medical insurance policies for individuals and corporate clients. The company sells policies directly through its UAE branch network and online portals, complemented by agent and broker channels, and earns revenue through recurring annual premiums.

Product overview

Al Dhafra Insurance Co. P.S.C. is a UAE-based insurance company operating since 1979, offering a comprehensive portfolio of insurance products and services. The company provides Motor Insurance (comprehensive and third-party), Engineering Insurance (including Energy, Contractor Plant & Equipment, Electronic Equipment), FGA Insurance (Fire, Household, Personal Accident, Miscellaneous Accident), Marine Insurance (Cargo, Hull, Aviation), Group Life Insurance, and Medical Insurance (Group Medical, Domestic Worker, Visit Visa). The company also offers digital services through online insurance portals for motor, medical, and marine certificate purchases. The product portfolio is structured as distinct insurance lines rather than a unified platform architecture, with each product category serving specific risk coverage needs for both individual and corporate clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Motor Insurance Comprehensive and third-party-only motor insurance policies covering damage to vehicles, legal liability to third parties, accidental collision, fire, theft, malicious damage, and extended territories beyond UAE, for private cars, fleet vehicles, agricultural vehicles, buses, rental/lease vehicles, and mobile shops.
• Energy Insurance
• Engineering Insurance
• Fire Insurance
• Household Insurance
• Personal Accident Insurance
• Fire and Allied Peril Insurance
• Miscellaneous Accident Insurance
• Marine Insurance
• Marine Cargo Insurance
• Marine Hull Insurance
• Aviation Insurance
• Group Life Insurance
• Medical Insurance
• Medical Insurance for Domestic Workers
• Visit Visa Insurance
• Public Liability Insurance
• Medical Malpractice Insurance
• Workmen's Compensation & Employer's Liability
• Online Motor Insurance
• Online Medical Insurance (Domestic & Visit Visa)
• Marine Certificate

Named customers2 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered minor and core.

• R+V Versicherung AGminorOthersEuropean reinsurer providing reinsurance services to Al Dhafra Insurance. Operating in compliance with GDPR Article 14 requirements for European reinsurers.
• ADNOCcoreOthersADNOC Ruwais Hospital and its satellite clinics are part of Al Dhafra's comprehensive network of healthcare providers for medical insurance plans.
• Moody's Investors ServicecoreOthersMoody's assigned Baa1 insurance financial strength rating with stable outlook to Al Dhafra Insurance in April 2018.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Bupa Global / Bupa Arabia: Global health insurer with regional presence offering group and individual medical plans. Competes with Al Dhafra's medical insurance product line for corporate and individual health coverage.
• AXA Gulf / AXA Insurance Gulf: Global insurer with significant UAE presence offering motor, medical, and property lines. Competes broadly in the same product categories as Al Dhafra but with substantially greater scale and brand.
• MetLife UAE: Global insurer with UAE operations offering life and group benefits products. Comparable on group life coverage that Al Dhafra offers to corporate employers.

Direct peers

• Emirates Insurance Company: UAE-listed insurer offering motor, marine, fire, engineering, and medical lines. Comparable mid-sized regional carrier with overlapping product mix and Abu Dhabi presence.
• Dubai Insurance Company: UAE insurance carrier offering motor, marine, fire, and general accident lines. Comparable on multi-line P&C focus and UAE customer base.
• National General Insurance Company (UAE): UAE-listed multi-line P&C and medical insurer operating across the Emirates with similar target segments and product offerings to Al Dhafra.
• Oman Insurance Company: UAE-based multi-line insurer offering motor, marine, energy, medical, and life products with similar multi-channel distribution. Directly comparable on product portfolio and regional target customers.
• Abu Dhabi National Insurance Company (ADNIC): UAE-listed multi-line insurance carrier based in Abu Dhabi offering motor, marine, energy, medical, and life insurance. Closely comparable to Al Dhafra on product mix, geographic footprint, and target customer base.

Regional players

• Salama Cooperative Insurance Company: Sharia-compliant (Takaful) insurer operating in the UAE with motor and medical offerings; competes in similar retail and SME segments with an Islamic finance angle.
• Qatar Insurance Company: Largest GCC insurer with comparable motor, marine, energy, and medical lines; operates across MENA but is headquartered in Qatar rather than competing directly in the UAE retail market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Aldhafra1979
• Facebookfacebook.com/aldhafrapsc
• LinkedInlinkedin.com/company/al-dhafra-insurance-co-psc-
• Instagraminstagram.com/al_dhafra_psc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Al Dhafra