What Réunion Télécom does

Réunion Télécom is a payment solutions and cash register (encaissement) advisory firm founded in 1989, headquartered in Sainte-Clotilde, La Réunion, France. The company sells, rents, and integrates payment terminals (TPE) from brands including Pax, Toshiba, and Cashpad, alongside NF525 and LNE certified sector-specific cash register software designed for retail, food commerce, hospitality, service businesses, leisure, and healthcare verticals. The technical stack is built around certified, compliant software meeting French fiscal and metrology standards, with hardware running on Windows, Android, or Apple operating systems.

The product ecosystem extends beyond core encaissement to include commercial weighing scales (as Mettler Toledo CE Mandataire), automated cash recyclers (Glory), HACCP food safety applications, electronic shelf labels, digital signage, secure payment links (Acheron), and accessibility-compliant payment terminals. A dedicated health-sector portfolio comprises the SimplyVitale 4-in-1 multi-function reader, e-carte Vitale compatible devices, and the Paymed third-party payment management service for which Réunion Télécom is the exclusive commercial partner in La Réunion and Mayotte.

The company serves approximately 8,800+ clients across La Réunion and Mayotte using a sales-led, direct advisory model with a physical showroom, expert advisors, phone-based inside sales, and 25 field technicians delivering 11,000+ interventions annually with a 4-hour average response time. Revenue is generated through hardware sales and rentals, software licensing and subscriptions, and managed services including maintenance, repair, audit, and metrology compliance. The company operates as a privately held SAS with €571,684 in share capital and is the first French company to be agréée and labellisée by the Cartes Bancaires CB groupement.

Name

Réunion Télécom

Legal name

Réunion Télécom

Website

https://reunion-telecom.fr

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Short description

Réunion Télécom is a La Réunion and Mayotte-based payment solutions and certified cash register (encaissement) advisory firm, founded in 1989, serving 8,800+ SMB and enterprise clients across retail, hospitality, healthcare, and food commerce with terminals, NF525 software, and field services.

Ownership category

akta.pro rank

Product category

Payment Solutions and Cash Register Systems

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232)

SIC

Wholesale-Professional & Commercial Equipment & Supplies (5040), Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

POS, SoftPOS & In-Person Acceptance Infrastructure (FSAGABAO)

akta.pro secondary industries

Cash Drawers, Cash Handling & Coin/Bill Counters (HDACAKAE), Merchant-of-Record (MoR) & Payment Facilitation (PayFac) Infrastructure (FSAGABAE)

Keywords

• Payment terminals
• Cash register software
• Point of sale solutions
• Payment processing hardware
• Commercial weighing equipment

Headquarters

HQ city

Sainte-clotilde-de-horton

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Payment Terminal Sales, Rental and Leasing: Sale and rental of payment terminals (TPE) including brands such as Pax, Toshiba, and Cashpad. Provides hardware revenue as part of bundled solution offerings.
2. Certified Cash Register Software Licenses and Subscriptions: Sector-specific certified cash register software (NF525/LNE compliant) for retail, food commerce, hospitality, beauty/wellness, and leisure sectors. Revenue generated through software licensing, potentially with subscription or maintenance components.
3. Maintenance and Technical Support Services: Technical maintenance, repair services, and technical support. The company conducts over 11,000 technical interventions annually with an average response time of 4 hours. Services include audit and consulting, installation and integration, maintenance and repair, and business continuity planning.
4. Balances and Weighing Equipment: Sales and certification of commercial weighing balances as CE Mandataire for Mettler Toledo, including periodic vignette renewal for metrological compliance.
5. Specialized Sector Solutions: Specialized solutions including health card readers, HACCP food safety applications, electronic shelf labels, dynamic signage, and cash recyclers.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Réunion Télécom sells, installs, and maintains an integrated ecosystem of payment acceptance and cash register solutions for SMBs and enterprises across La Réunion and Mayotte. The company bundles NF525-certified cash register software with payment terminals from Pax, Toshiba, and Cashpad, along with commercial scales, automated cash recyclers, electronic shelf labels, dynamic signage, HACCP food safety applications, and healthcare payment solutions. The offering is supported by an in-house technical team of 25 technicians performing 11,000+ interventions per year with a 4-hour average response time.

Product overview

Réunion Télécom offers a comprehensive portfolio of payment acceptance and cash register solutions serving professionals in Réunion and Mayotte islands. The core offering combines certified cash register software (NF525/LNE) with compatible hardware terminals, supporting Windows, Android, and Apple operating systems from brands including Pax, Toshiba, and Cashpad. The product ecosystem includes sector-specific software modules for retail, food commerce, hospitality (CHR), service businesses, leisure, and healthcare. Supporting products encompass commercial weighing scales with Mettler Toledo certification, automated change machines (Glory monnayeur), electronic shelf labels, digital signage, and secure payment links. Healthcare solutions include multi-function card readers (SimplyVitale 4-in-1) and Paymed third-party payment delegation. The company also provides HACCP food safety compliance applications and accessibility-compliant payment terminals meeting European Accessibility Act requirements.

Differentiator

Problem solved

Functional benefit

Products and services

• Terminal de Paiement (TPE) Electronic payment terminals (TPE) supporting card payments (credit, debit), contactless, and mobile payments, supplied primarily from PAX, Toshiba, and Cashpad. Configurations include accessibility features compliant with the European Accessibility Act, including voice synthesis, non-touch navigation, and tactile keyboard options. Sold, rented, or leased as part of bundled encaissement solutions for SMBs and enterprises in La Réunion and Mayotte.
• Logiciels de Caisse Certifiés NF525/LNE NF525 and LNE certified cash register software available in sector-specific versions covering retail, food commerce, hospitality (CHR), services, and leisure. Features include stock management, seller rights management, product catalogue with variants and packs, promotional offers, barcode scanning, table management, multi-VAT handling, and electronic invoicing compatibility. Licensed/subscribed by businesses requiring French fiscal compliance.
• Caisse Enregistreuse Tactile Touch-screen cash register hardware running on Windows, Android, or Apple operating systems, sourced from brands including Pax, Toshiba, and Cashpad. Available in compact, mobile, or elegant designs depending on business requirements. Sold alongside NF525-certified cash register software.
• Balances et Pesage - Solutions de Pesée Commercial weighing scales and metrology solutions sold and certified by Réunion Télécom as the CE Mandataire for Mettler Toledo International. Provides CE conformity certification, periodic compliance sticker (vignette) renewal, and metrology expert services for food businesses and butchery trades. Sold through a configurator with 4 certified balance and weighing experts.
• Renouvellement Vignette Balance Periodic compliance sticker renewal service for commercial weighing scales, ensuring weighing equipment remains reliable and compliant with current regulations. Enabled by Réunion Télécom's membership in the CTVIM network.
• Application HACCP Digital HACCP food safety management application providing total traceability, mandatory record-keeping, product labelling with lot numbers and expiration dates, real-time cold chain monitoring via temperature probes with automatic SMS/email alerts, and automated critical task management from product reception to storage. Certified to EN 12830 and EN 13486 standards. Sold to food businesses (restaurants, butchers, grocers, food retailers).
• Etiquette Électronique (ESL) Electronic shelf labels (ESL) for retail environments, enabling real-time price updates and promotional management across the store.
• Monnayeur Automatique (Glory) Automated cash recycler and change dispenser (Glory monnayeur) handling all banknotes and coins in cassettes. Reduces cash handling time by 30–60 minutes per checkout per day, eliminates risks of theft, counterfeiting, and change errors, and reduces daily cash withdrawals. Sold to businesses with high cash transaction volumes.
• Affichage Dynamique Dynamic digital signage solution for in-store content creation and distribution. Enables customers to create and broadcast promotional content, menus, and informational screens in stores in under 1 minute. Targeted at retail and hospitality environments.
• Paiement par Lien Sécurisé (Acheron) Secure payment-by-link solution (Acheron) enabling remote payment collection. Sends secure payment links via SMS or email for transactions without physical card present, ensuring transaction security and reducing chargebacks. Suitable for businesses collecting payments remotely.
• Solutions Professionnels de Santé (Healthcare Solutions) Comprehensive health-sector encaissement solutions for healthcare professionals including e-carte Vitale compatible readers (NFC and QR code), CPS card readers, SimplyVitale 4-in-1 device, Paymed third-party payment delegation, electronic prescription platforms via Mon espace santé, and electronic healthcare claim forms (FSE). Sold to doctors, nurses, pharmacists, dentists, and healthcare providers.
• Paymed - Gestion Tiers Payant Outsourced third-party payment (Tiers Payant) management service for health professionals. Includes tiers payant management, 100% bank reconciliation, unique payment processing, rejection monitoring and collection with 24/7 personalized tracking via client portal. Réunion Télécom serves as the authorized commercial and support partner for Paymed in La Réunion and Mayotte.
• Hairnet - Logiciel de Caisse Coiffure Complete online management software for hairdressing salons and beauty institutes. Features include online appointment booking integrated with website and Google, payment processing, customer file management, loyalty programs, product catalog with stock management, supplier catalog with bi-monthly updates, website builder, click & collect, and accounting export. NF525 certified for fiscal compliance.
• Services Réunion Télécom (Audit, Installation, Maintenance, Conseil) End-to-end professional services accompanying the customer lifecycle: audit and consulting, installation and integration, maintenance and repair, and business continuity planning. Backed by 25 in-house technicians conducting more than 11,000 interventions per year with a 4-hour average response time, plus a dedicated phone line handling 35,000 calls per year. Available to all customers across La Réunion and Mayotte.

Quantifiable outcome

• Technical interventions completed in 2024
• +4 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Association Réunion Métis (Festival Kromali)minorOthers · 28 November 2023Réunion Télécom sponsors the annual Kromali festival organized by the Réunion Métis association, a major three-day cultural event featuring 150+ artists. The sponsorship reflects shared values of multiculturalism, community cohesion, and territorial development. Previously sponsored in 2021.
• Mettler ToledocoreTechnology or IntegrationRéunion Télécom serves as CE Mandataire for Mettler Toledo international, with 4 certified balance and weighing experts. The partnership enables the company to affix CE conformity certificates on Mettler Toledo weighing equipment and provides weighing scale solutions (balance configurator) for food commerce and trades. Additionally, Réunion Télécom is a member of the CTVIM network for periodic vignette renewal services for commercial weighing balances.
• Cartes Bancaires CBcoreTechnology or IntegrationRéunion Télécom is the first company in France to be agréée and labellisée by the Cartes Bancaires CB groupement. This certification validates the company's payment terminal services and expertise in card-based payment acceptance, and serves as a primary trust and regulatory credential.
• PAX (Pax Technology)coreTechnology or IntegrationPAX is a key payment terminal supplier for Réunion Télécom. The company offers PAX terminals including the A920 with Accessibility Mode (developed in collaboration with RNIB since 2018) and the A8500, all compliant with European accessibility standards. Réunion Télécom recommends PAX as its preferred accessible TPE solution.
• PaymedcoreTechnology or IntegrationPaymed is a health sector payment specialist providing third-party payment (Tiers Payant) management, bank reconciliation, and payment collection solutions for healthcare professionals. Réunion Télécom serves as the authorized commercial and support partner for Paymed in La Réunion and Mayotte, reselling and assisting with deployment of these health billing solutions.
• CTVIMcoreTechnology or IntegrationCTVIM is a metrology network enabling Réunion Télécom to perform periodic vignette (conformity stamp) renewals for commercial weighing balances across La Réunion and Mayotte, supporting the balance and weighing certification services.
• Ligue contre le Cancer (Relais pour la Vie)minorOthersRéunion Télécom participates in the Relais pour la Vie (Relay for Life) event organized by Ligue contre le Cancer at Bras-Panon, demonstrating corporate social responsibility through charitable involvement in cancer awareness and fundraising.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Toast: Restaurant-focused POS platform offering integrated payments, hardware, and software for hospitality businesses. Comparable because it competes in one of Réunion Télécom's primary verticals (Restauration & Hôtellerie) with a bundled hardware/software model.
• Lightspeed Commerce: Cloud POS platform for retail and hospitality SMBs with strong presence in Europe. Comparable as a vertically-specialized (retail, restaurant, hospitality) POS software competitor targeting the same SMB verticals as Réunion Télécom.
• Block (Square): Cloud-based POS and payment platform serving SMBs globally. Comparable because it offers an integrated hardware-plus-software POS solution that could compete for the same SMB customers in La Réunion and Mayotte as digital adoption grows.
• Shopify POS: Retail-focused POS solution from Shopify integrated with its e-commerce platform. Comparable because it targets retail SMBs (a primary vertical for Réunion Télécom) and bundles payment acceptance, software, and hardware.

Broad incumbents

• Worldline (formerly Ingenico): European leader in payment terminals and merchant acquiring services, parent of former Ingenico terminal business. Comparable because it is the upstream provider of POS terminals (Réunion Télécom resells competitors like PAX/Toshiba) and competes indirectly in payment acceptance infrastructure.
• Adyen: Global payment platform offering unified commerce, in-person and online payments to enterprise merchants. Comparable because it provides the upstream payment acceptance infrastructure that Réunion Télécom integrates into its terminal offerings.
• Verifone: Global POS terminal manufacturer serving merchants worldwide. Comparable as a payment terminal vendor operating in the same hardware category Réunion Télécom distributes, though at global scale rather than local integration.
• Cegid: Major French ERP and POS software provider serving SMBs and mid-market across retail, hospitality, and services. Directly comparable because it sells NF525-certified cash register software and POS solutions in the same French market as Réunion Télécom, though at much larger national scale.

Direct peers

• 2CSI: French POS solutions integrator and cash register software reseller serving SMBs across France. Closest direct peer: same business model (hardware distribution + certified software + installation/maintenance services) and same NF525/LNE compliance regime.

Others

• PAX Global Technology: Hong Kong-based payment terminal manufacturer and one of Réunion Télécom's key hardware suppliers (PAX A920 series). Comparable as an enabling supplier/ecosystem participant providing the hardware that Réunion Télécom distributes to end customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/reuniontelecom.fr
• LinkedInlinkedin.com/company/r%C3%A9union-t%C3%A9l%C3%A9com

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Réunion Télécom