SouthWest Community Management

What SouthWest Community Management does

SouthWest Community Management, LLC is a privately-held Arizona-based homeowner association (HOA) management firm headquartered in Scottsdale, operating as a small, relationship-driven full-service management company. The firm provides a standardized suite of HOA management services including board meeting attendance, annual budget preparation, CC&R violation management via a three-notice escalation process, monthly financial reporting with rolling twelve-month views, community inspections, delinquent account collections, insurance coordination, legislative compliance, new-homeowner orientation packages, and supervision of common-area maintenance vendors. Service delivery is anchored by owner Linda Marie Perreault, who combines seven years as an HOA board treasurer with prior corporate finance experience, supported by Community Association Institute (CAI) membership.

The company's technology stack is deliberately minimal: a marketing and information website at southwestcommunitymgmt.com, a homeowner login portal, and an embedded payment integration through PropertyPay.FirstCitizens.com that supports recurring ACH at no cost and one-time ACH ($2.25 per transaction) or card (2.95% per transaction) payments. There is no native mobile application, no public API, and no disclosed automation or analytics layer — service quality is positioned as a function of human responsiveness, including a stated 24-hour follow-up commitment for homeowner and board inquiries.

Commercially, SouthWest Community Management generates revenue through monthly management fees charged to homeowner associations under individually negotiated contracts, with pricing set via a Request For Proposal (RFP) questionnaire and direct phone contact rather than public rate cards. The firm's go-to-market is sales-led and community-led, relying on the owner's HOA board experience and CAI networking to source new communities. Management explicitly emphasizes portfolio quality over quantity, signaling a deliberately constrained regional Arizona book of business rather than a scaling strategy.

Name

SouthWest Community Management

Legal name

SouthWest Community Management, LLC

Website

https://southwestcommunitymgmt.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

SouthWest Community Management is a small, privately-held Scottsdale-based HOA management firm offering full-service board support, financial reporting, violation management, and maintenance coordination to Arizona homeowner associations, with revenue from monthly management fees under individually priced contracts.

Ownership category

akta.pro rank

Product category

HOA Management Services

NAICS

Services to Buildings and Dwellings (5617)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Management Services (8741)

akta.pro primary industry

Homeowners Association (HOA) Management (BPAJAHAB)

akta.pro secondary industries

Association Compliance, Governance & Board Support Services (BPAJAHAN), Association Maintenance, Vendor & Capital Project Management (BPAJAHAM)

Keywords

• HOA management services
• Community association management
• Homeowner association governance
• Association financial management
• Property management services

Headquarters

HQ city

Scottsdale

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. HOA Management Services: Full-service and limited-service management to homeowner associations. The company offers a wide range of services including board meeting attendance, budget preparation, violation management, financial reporting, and maintenance coordination. Revenue is generated through service fees charged to homeowner associations under management agreements.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

SouthWest Community Management provides full-service and limited-service management to homeowner associations (HOAs) in Arizona. Services include board meeting attendance, annual budget preparation, CC&R violation management, community inspections, monthly financial reporting, delinquent account collection, insurance coordination, legislative compliance, records maintenance, new homeowner orientation packages, and supervision of common area maintenance vendors.

Product overview

SouthWest Community Management offers a unified full-service HOA community management platform. The core product is a comprehensive suite of homeowner association management services that includes attendance at board meetings, budget preparation, CC&R violation management, community inspection, delinquent account management, monthly financial reporting, homeowner/board follow-up, insurance coverage, legislative compliance, records maintenance, new homeowner orientation packages, community bulletins, and maintenance coordination of common facilities. The company emphasizes personalized service at the community level while maintaining compliance with association documents and applicable statutes.

Differentiator

Problem solved

Functional benefit

Products and services

• HOA Community Management Services
• Limited-Service HOA Management

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

One partnership is on record.

• First Citizens Bank (PropertyPay)coreTechnology or IntegrationSouthWest Community Management has integrated PropertyPay.FirstCitizens.com as their online payment processing platform for homeowners. This partnership enables HOA homeowners to make payments online, register for recurring ACH payments at no cost, and make one-time payments via ACH or card. The partnership provides essential payment infrastructure for the HOA management service.

Scale indicators2 records

Recent moves3 records

Expansion highlights3 records

Emerging players

• Vantaca: Cloud-based HOA management software platform serving management companies. Competes indirectly by enabling in-house or hybrid community management, potentially disintermediating traditional managers like SWCM.
• TownSq: Tech-enabled HOA management platform offering homeowner communication, payment, and violation tracking. Partial overlap as an alternative to traditional full-service managers like SWCM, particularly for self-managed or hybrid boards.

Direct peers

• FirstService Residential: Major North American provider of full-service residential and HOA management. Directly comparable in core HOA management services, financial reporting, and board support, though at significantly larger scale.
• Community Management Corporation: Regional community association management company providing full-service HOA management including financial, administrative, and maintenance oversight comparable to SWCM's service modules.
• CAMS (Community Association Management Services): Regional full-service community association manager offering HOA and condominium management with comparable board support, financial reporting, and maintenance coordination services.
• Associa: Largest HOA and community association management company in North America, offering full-service HOA management with portfolio scale and technology. Directly comparable as a full-service HOA manager serving residential communities.
• RealManage: Technology-enabled HOA and condominium management company serving communities across multiple U.S. regions. Comparable service offering but with proprietary software platform differentiating it from SWCM's lighter tech stack.
• Sentry Management: Established community association management firm providing full-service HOA management including board support, financial management, and compliance — directly overlapping SWCM's service modules.
• HOAM Solutions: Full-service HOA and community management company with comparable board meeting attendance, financial reporting, and violation management offerings — regional player at similar scale to SWCM.

Broad incumbents

• AppFolio: Broad property management software provider with an HOA-specific product line serving both managers and self-managed communities. Adjacent incumbent whose technology offerings compete with the operational model of small full-service HOA managers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SouthWest Community Management