What CISSS de Laval does

CISSS de Laval, now operating under the trade name Santé Québec Laval, is a publicly funded integrated health and social services center (Centre intégré de santé et de services sociaux) serving the Laval region of Quebec, Canada. Established in 2015 under Quebec's healthcare reform that consolidated multiple regional institutions, it provides comprehensive healthcare and social services — including hospital care at Cité-de-la-Santé, rehabilitation at the bilingual-designated Hôpital juif de réadaptation, primary care through CLSCs, long-term care through CHSLDs, mental health, addiction, cancer care at the Centre intégré de cancérologie de Laval, youth protection (DPJ), home support (SAD), vaccination, and screening — to the region's 450,000+ residents. It also operates academic and research programs across three poles (clinical practices, rehabilitation, and clinical trials) and maintains dedicated English-language access programs for the English-speaking minority under Section 508 of the LSSSS.

Name

CISSS de Laval

Legal name

Centre intégré de santé et de services sociaux de Laval

Website

https://lavalensante.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Santé Québec Laval (formerly CISSS de Laval) is a publicly funded integrated health and social services center serving the 450,000+ residents of the Laval region in Quebec through hospitals, CLSCs, long-term care, rehabilitation, and community social services.

Ownership category

akta.pro rank

Headquarters

HQ city

Laval

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Government Healthcare Funding: As a public healthcare institution under Quebec's Ministry of Health and Social Services (MSSS), CISSS de Laval operates entirely on government funding and does not generate commercial revenue. All healthcare and social services are publicly funded through the provincial healthcare system.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels2 records

Core offering

CISSS de Laval (now Santé Québec Laval) is a public integrated health and social services centre delivering hospital care, primary care, mental health, addiction, rehabilitation, long-term care, youth protection, cancer care, home support, vaccination, and screening services to all residents of the Laval region in Quebec. Services are delivered through hospitals, CLSCs, CHSLDs, and specialized clinics, with designated bilingual services through Hôpital juif de réadaptation.

Product overview

Santé Québec Laval is a public integrated health and social services center (CISSS) serving the Laval region of Quebec. The organization operates a unified digital portal providing access to comprehensive healthcare services including primary care through the Guichet d'accès à un médecin de famille (GAMF) and Guichet d'accès à la première ligne (GAP), specialized clinical services (cancer care, mental health, home support), public health programs (vaccination, screening), and rehabilitation services through the designated Hôpital juif de réadaptation. The digital ecosystem also includes telehealth capabilities, a research library network, and academic training programs across three research poles. Services are available in French and partially in English, with the Hôpital juif de réadaptation designated to provide complete bilingual services.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospital Services (Cité-de-la-Santé) Emergency department and scheduled hospital services including surgery, cancer treatment (Centre intégré de cancérologie de Laval), dialysis, and specialized clinical services for residents of the Laval region.
• CLSC Services (Local Community Health Centers) Local community health centers providing primary care, vaccination, screening, mental health services, home care, and preventive health programs for Laval region residents.
• CHSLD Long-Term Care Services Long-term care housing and services for seniors requiring ongoing support, operated through Centres d'hébergement et de soins de longue durée.
• Hôpital juif de réadaptation Designated rehabilitation hospital providing complete services in both French and English, offering pediatric, adult, and senior rehabilitation programs including motor deficiency, traumatic brain injury, and spinal cord injury services.
• Centre intégré de cancérologie de Laval Integrated cancer center offering prevention, screening, investigation, and treatment services including external clinics for hemato-oncology, gynecological oncology, and radiation oncology.
• Santé mentale et services psychosociaux Mental health and psychosocial services including recovery guides, mental health and addiction self-care portal, and intervention protocols for Laval region residents.
• Soutien à domicile (SAD) Home support services providing care and assistance to individuals in their homes within the Laval region.
• Aire Ouverte Free, confidential, no-appointment service for youth aged 12-25 offering mental and physical health support, study and work assistance, housing advice, and legal and financial guidance at locations in Laval-des-Rapides and Sainte-Rose.
• Dépistage et vaccination Screening and vaccination services including COVID-19, flu, measles, and shingles vaccines for Laval region residents.
• Services en DI-TSA et DP Services for intellectual disabilities, autism spectrum disorders, and physical disabilities including residential resources, specialized services, and family support.
• Guichet d'accès à un médecin de famille (GAMF) Online waiting list portal for residents of the Laval region to register for access to primary care physicians or specialized nurse practitioners.
• Guichet d'accès à la première ligne (GAP) First-line access service for people without a family doctor, providing health resource orientation via phone (811 option 3) and digital platform.
• Télésanté Telehealth services enabling remote medical consultations and healthcare delivery for Laval region residents.
• Réseau des bibliothèques du CISSS de Laval Library network providing document lending, on-demand research, and informational monitoring portals for healthcare professionals, managers, physicians, and patients.
• Teaching and Research Programs Academic healthcare services including medical education, student programs, pharmacy training, health sciences, nursing, and administrative internships, organized into three research poles: clinical practices, rehabilitation, and clinical trials.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Santé Canada (Health Canada)coreOthersFederal health funding partner supporting the Community Health and Social Services Network (CHSSN) for English-speaking minority communities in Quebec through the Initiative de réseautage communautaire de Laval program.
• Hôpital juif de réadaptationcoreStrategic or Co-development PartnerDesignated bilingual healthcare facility under Section 508 of the LSSSS, providing rehabilitation services and required to offer all services in both French and English. Partner facility within the CISSS de Laval network.
• Association amicale des jeunes et parents AGAPEminorOthersCommunity organization responsible for the Initiative de réseautage communautaire de Laval, helping English-speaking minority communities maintain and improve access to health and social services.
• Réseaux communautaire de santé et de services sociaux (CHSSN)coreStrategic or Co-development PartnerNetwork managing the federal funding program for English-speaking minority communities' health access across Quebec, coordinating 18 community networks including Laval's initiative.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• CIUSSS du Nord-de-l'Île-de-Montréal: Integrated health and social services centre covering northern Montreal with an analogous mix of hospitals, CLSCs, CHSLDs, and rehabilitation under the same MSSS framework as CISSS de Laval.
• CIUSSS de l'Est-de-l'Île-de-Montréal: Eastern Montreal integrated centre operating the same statutory model combining acute care, primary care, long-term care, youth protection, and social services under Quebec's MSSS governance.
• CIUSSS du Centre-Ouest-de-l'Île-de-Montréal: West-central Montreal integrated health and social services network with a comparable service mix and operating model, sharing the same regulatory and funding structure as CISSS de Laval.
• CIUSSS de la Mauricie-et-du-Centre-du-Québec: Mauricie and Centre-du-Québec integrated university health and social services centre operating an analogous network of facilities under the same Quebec public-system governance.
• CIUSSS du Saguenay–Lac-Saint-Jean: Saguenay–Lac-Saint-Jean integrated centre delivering the same statutory mix of hospital, CLSC, CHSLD, mental health, addiction, and social services under Quebec's MSSS.
• CIUSSS de la Capitale-Nationale: Quebec City region integrated university health and social services centre operating the same CISSS/CIUSSS model with comparable service scope and teaching/research mandate.
• CIUSSS du Centre-Sud-de-l'Île-de-Montréal: Quebec integrated university health and social services centre serving a Montreal catchment with the same CISSS/CIUSSS mandate, governance structure under MSSS, and service portfolio spanning hospital, CLSC, CHSLD, mental health, and social services.
• CISSS des Laurentides: Neighbouring Quebec integrated centre covering the Laurentides region with the same CISSS mandate, hospital/CLSC/CHSLD network, and MSSS accountability as CISSS de Laval.
• CISSS de la Montérégie-Centre: Montérégie-Centre integrated centre with the same MSSS-designated mandate combining hospitals, CLSCs, CHSLDs, and social services for its regional population.
• CISSS de Lanaudière: Adjacent Quebec integrated centre serving the Lanaudière region under identical statutory framework, providing the same continuum of health and social services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/CISSSdeLaval
• Facebookfacebook.com/cissslaval
• LinkedInlinkedin.com/company/cisssdelaval

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CISSS de Laval