Rejsegarantifonden
Rejsegarantifonden is a Danish statutory fund established in 1979 that provides consumer protection for travelers when registered travel providers go bankrupt, covering package travel, flight tickets, and linked travel arrangements, and it is financed through membership fees from Danish travel providers.
- Company typePrivate
- Founded1979
- HeadquartersKongens Lyngby, Denmark
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Rejsegarantifonden does
Rejsegarantifonden (Danish Travel Guarantee Fund) is a statutory consumer protection fund established by Danish law in 1979 and headquartered in Kongens Lyngby, Denmark. It administers mandatory insurance coverage for Danish travelers when registered travel providers (package operators, airlines, ticket sellers, arrangers of linked travel arrangements) go bankrupt, covering prepaid costs and arranging repatriation through SOS International for those stranded abroad. The fund operates three core coverage products: Pakkerejse (Package Travel), Flybillet (Flight Tickets), and Sammensat Rejse (Linked Travel), and it also finances and secretariats the Pakkerejse-Ankenævnet (Package Travel Complaints Board) for consumer dispute resolution.
The organization runs a lean operation of 11-50 staff led by Director Birgitte Fjeldhoff, with a secretariat structure organized around supervision, administration, and finance functions. Its technology stack is built on Denmark's public digital infrastructure: consumers file claims through a MitID-authenticated web portal (bodine-rgf.egdw.dk), registration forms are processed via Penneo e-signature, and member travel providers submit turnover and audit reports through the Virk.dk government portal. The board is appointed by the Minister for Industry, Business and Financial Affairs and includes representatives from consumer bodies (Forbrugerrådet Tænk), trade unions (HK Service Hovedstaden), and industry associations (Brancheforeningen Dansk Luftfart, REJS – Travel Industry Denmark).
Rejsegarantifonden is financed entirely by the travel industry it regulates rather than by government appropriation or external capital. Registered providers pay a one-time registration fee (DKK 3,500 in 2026), an annual base administration fee (DKK 6,500 in 2026), and a turnover-based variable contribution of approximately DKK 150 per DKK 1 million in covered turnover. Annual accounts are audited by Rigsrevisionen, the Danish National Audit Office. The fund's revenue is not publicly disclosed, and membership spans hundreds of providers across enterprise (e.g., Albatros Travel, Aller Leisure), mid-market (e.g., Air Alsie), and SMB segments (e.g., 4Hunt Jagtrejser, 80DAYS).
Rejsegarantifonden firmographics
Firmographics- Name
- Rejsegarantifonden
- Legal name
- Rejsegarantifonden
- Website
- https://rejsegarantifonden.dk
- Company type
- Private
- Founded year
- 1979
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Rejsegarantifonden is a Danish statutory fund established in 1979 that provides consumer protection for travelers when registered travel providers go bankrupt, covering package travel, flight tickets, and linked travel arrangements, and it is financed through membership fees from Danish travel providers.
- Ownership category
- akta.pro rank
Rejsegarantifonden industry classification
Industry- Product category
- Travel Guarantee Services
- NAICS
- Insurance and Employee Benefit Funds (5251)
- SIC
- Surety Insurance (6351)
- akta.pro primary industry
- Medical Travel Insurance (Emergency Medical, Evacuation & Repatriation) (FSAJAJAB)
Keywords
Where Rejsegarantifonden is headquartered
LocationHeadquarters
- HQ city
- Kongens Lyngby
- HQ country
- Denmark
- HQ region
- Europe
Offices1 record
Markets served
Rejsegarantifonden business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Others
Revenue model
- Registration Fees: One-time registration fee charged to travel providers upon joining the fund or re-registering
- Administration Fees: Annual administration fees comprising a fixed base fee and a variable turnover-based contribution calculated based on the provider's share of total industry turnover covered by the fund
- Turnover Contributions: Variable fees based on travel providers' invoiced turnover covered by the fund, calculated using the provider's turnover in relation to total industry turnover over the last three calendar years. Currently approximately DKK 150 per DKK 1 million in turnover
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Registration fee for new or re-registering travel providers |
| Subscription | Annual | Annual base administration fee for all registered providers |
| Subscription | Annual | Variable turnover-based contribution |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Rejsegarantifonden product offering
Product offeringCore offering
Rejsegarantifonden is a statutory Danish consumer protection fund established by law in 1979 that reimburses prepaid travel costs and arranges repatriation for travelers whose registered travel providers (package tour operators, airlines, or linked-arrangement providers) go bankrupt. It administers three core coverage lines — package travel, flight tickets, and linked travel arrangements — and processes claims through a digital MitID-authenticated portal while coordinating repatriation abroad via SOS International.
Product overview
Rejsegarantifonden (Danish Travel Guarantee Fund) is a statutory fund established by law in 1979 that provides consumer protection against bankruptcy by registered travel providers. The organization operates three core coverage products: Pakkerejse (Package Travel) for package holidays, Flybillet (Flight Tickets) for airline tickets with Danish departure/return, and Sammensat Rejse (Combined Travel) for linked travel arrangements. The fund processes claims through its digital MitID-signed submission system and arranges repatriation for stranded travelers via SOS International. It also maintains a member registry of approved travel providers and provides administrative services including quarterly reporting through Virk.dk. The fund serves both private consumers (seeking coverage information) and business travel providers (seeking membership and reporting services).
Differentiator
Problem solved
Functional benefit
Products and services
- Pakkerejse Dækning (Package Travel Coverage) Statutory coverage for package holidays consisting of at least two travel services (transport, accommodation, tourist service, or car rental) purchased together or offered at a single price. Provides refund or home transport assistance if the registered travel provider goes bankrupt. Targeted at Danish consumers who purchased package travel from a registered provider.
- Flybillet Dækning (Flight Ticket Coverage) Coverage for flight tickets with departure from and return to a Danish airport. Covers home transport for stranded passengers or refund for unused tickets when the airline or ticket seller goes bankrupt. Targeted at Danish consumers with Danish-departure flight bookings.
- Sammensat Rejse Dækning (Combined/Linked Travel Coverage) Coverage for linked travel arrangements where a customer purchases one travel service and is referred to another provider within 24 hours. Covers the first element purchased from the registered travel provider. Targeted at Danish consumers using linked travel bookings with registered providers.
- Hjemtransport (Repatriation Assistance) Coordination of home transport for travelers stranded abroad due to a registered travel provider's bankruptcy, arranged via SOS International. Targeted at Danish travelers abroad at the time of their provider's insolvency.
Quantifiable outcome
- Consumers covered automatically upon purchase from registered providers—no registration or opt-in required
- +2 more outcomes
Companies that use Rejsegarantifonden
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles2 records
Rejsegarantifonden technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature2 records
Rejsegarantifonden partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- SOS InternationalcoreSOS International provides repatriation coordination services on behalf of Rejsegarantifonden for travelers stranded abroad due to travel provider bankruptcies. Stranded customers contact SOS International at +45 38 48 93 45 to arrange home transport. The organization attempts to arrange repatriation as close to the original departure time as possible.
- Pakkerejse-Ankenævnet (Package Travel Complaints Board)coreRejsegarantifonden finances and secretariats Pakkerejse-Ankenævnet, which handles consumer complaints about package travel. The fund provides administrative support and funding for this dispute resolution body.
- Kammarkollegiet (Swedish National Legal Aid Agency)minorSwedish consumer protection authority handling bankruptcy claims for Swedish-domiciled travel providers. When Mixx Travel AB (Swedish company) went bankrupt, Kammarkollegiet handled claims for package travel customers while Rejsegarantifonden handled flight-only claims for Danish customers.
Scale indicators4 records
Recent moves6 records
Expansion highlights4 records
Rejsegarantifonden competitors and assessment
Company assessmentOthers
- Pakkerejse-Ankenævnet (Package Travel Complaints Board): Related Danish dispute resolution body secretariated by Rejsegarantifonden. Adjacent travel consumer protection entity handling complaints outside of bankruptcy scenarios, with operational overlap.
- SOS International: Strategic partner providing repatriation coordination services for Rejsegarantifonden's stranded travelers. Not a peer by mandate but a core operational partner enabling the fund's home-transport service offering.
- European Consumer Centres Network (ECC-Net): EU-wide consumer protection network assisting cross-border consumer issues including travel. Indirect peer operating at EU level on related consumer protection mandates.
- Forbrugerrådet Tænk (Danish Consumer Council): Danish national consumer protection organization represented on Rejsegarantifonden's board. Adjacent in consumer protection mandate and collaborates on travel industry consumer issues.
Direct peers
- UK Civil Aviation Authority (ATOL scheme): UK Air Travel Organisers' Licence scheme provides comparable consumer protection against UK travel provider bankruptcies. Statutory mandate, regulatory oversight, and member fee structure closely parallel Rejsegarantifonden's model.
- Reisegarantifondet (Norwegian Travel Guarantee Fund): The Norwegian statutory travel guarantee fund, structurally analogous to Rejsegarantifonden, providing consumer protection against Norwegian travel provider bankruptcies under similar legal framework. Closest direct peer by mandate and operational model.
- APST (Association Professionnelle de Solidarité du Tourisme): French professional solidarity association for tourism providing similar travel provider guarantee and consumer protection functions. Operates as a statutory-adjacent scheme with comparable insurance-like structure.
- Kammarkollegiet (Swedish Legal, Financial and Administrative Services Agency): Swedish counterpart handling travel guarantee claims for Swedish-domiciled providers. Already coordinates with Rejsegarantifonden on cross-border cases (e.g., Mixx Travel AB bankruptcy), demonstrating functional equivalence in regulatory mandate.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Rejsegarantifonden social profiles
Digital presenceRejsegarantifonden compliance and trust
Trust signalCompliance2 records
Rejsegarantifonden financial estimates
Financial estimateRevenue estimate
Valuation estimate
Rejsegarantifonden leadership team
Management profileNumber of profiles
Profiles17 records
Rejsegarantifonden funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Rejsegarantifonden M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Rejsegarantifonden
What does Rejsegarantifonden do?
Rejsegarantifonden is a statutory Danish consumer protection fund established by law in 1979 that reimburses prepaid travel costs and arranges repatriation for travelers whose registered travel providers (package tour operators, airlines, or linked-arrangement providers) go bankrupt. It administers three core coverage lines — package travel, flight tickets, and linked travel arrangements — and processes claims through a digital MitID-authenticated portal while coordinating repatriation abroad via SOS International.
Is Rejsegarantifonden a public or private company?
Rejsegarantifonden is a private company. It is classified as state government owned and is currently operating.
When was Rejsegarantifonden founded?
Rejsegarantifonden was founded in 1979. It employs 11 to 50 people.
Where is Rejsegarantifonden based?
Rejsegarantifonden is headquartered in Kongens Lyngby, Denmark, in the Europe region.
How does Rejsegarantifonden make money?
Three revenue lines are on record. Registration Fees are the primary driver. The others are administration Fees and turnover Contributions.
Who are Rejsegarantifonden's main competitors?
Others on record are Pakkerejse-Ankenævnet (Package Travel Complaints Board), SOS International, European Consumer Centres Network (ECC-Net) and Forbrugerrådet Tænk (Danish Consumer Council). Direct peers are UK Civil Aviation Authority (ATOL scheme), Reisegarantifondet (Norwegian Travel Guarantee Fund), APST (Association Professionnelle de Solidarité du Tourisme) and Kammarkollegiet (Swedish Legal, Financial and Administrative Services Agency).
Does Rejsegarantifonden have an API?
No public API is recorded for Rejsegarantifonden.
What industry is Rejsegarantifonden in?
Rejsegarantifonden's product category is Travel Guarantee Services. Its primary akta.pro industry code is FSAJAJAB, Medical Travel Insurance (Emergency Medical, Evacuation & Repatriation). Its NAICS code is 5251 and its SIC code is 6351.