West Sussex Mind

What West Sussex Mind does

West Sussex Mind is an independent registered charity (Charity no. 1155918, Company no. 08884776) operating in West Sussex, England, that delivers mental health support services, crisis intervention, and training to people across all age groups. Since 1972 it has built a portfolio of programmes including one-to-one and group support, the Staying Well out-of-hours crisis service, the Pathfinder adult mental health alliance, the Emotional Wellbeing Service embedded in GP surgeries via Primary Care Networks, Families in Mind parenting support, and Supported Self-Help — a six-week guided programme from national Mind that the charity is the only South Coast Mind selected to offer. The organisation operates from a Worthing headquarters and local hubs in Littlehampton, Southwick and Chichester, employing 51-100 staff and supported by an expanded senior management team led by CEO Kerrin Page.

The charity's business model is a hybrid of public sector commissioning (NHS Sussex Integrated Care Board for adult mental health and Staying Well; West Sussex County Council for specific services including Ukrainian refugee support; National Lottery Community Fund for Families in Mind), restricted grants from trusts and foundations (national Mind, Macmillan Cancer Support, Friends of Midhurst Community Hospital Trust, East Head Impact), and a fundraising programme that generated £256,000 for priority services and £916,068 for new development in 2023-24. Training courses listed on Eventbrite are largely free to end users, subsidised via local authority funding. Technology infrastructure is commodity SaaS (Eventbrite, Mailchimp, Just Giving) with no proprietary platform; the impact measurement function is led by a dedicated Head of Performance and Impact. The organisation is GDPR and PECR compliant, and a signatory of the Mindful Employer Charter.

Operationally the charity delivered support to 6,323 people and 29,472 individual/group interventions in 2023-24, trained 6,111 people, answered 8,616 Help Point calls, and supported 464 crisis service users — nearly half of whom were referred by the NHS. Total expenditure of £3.3m in 2023-24 represented a 20% YoY increase. Its growth is anchored in a five-year strategy 2025-2030 and a widening partner ecosystem of 27 organisations, while its competitive position rests on its NHS Sussex strategic partner designation, over 50 years of local presence, and a lived-experience co-production model that is difficult to replicate.

Name

West Sussex Mind

Legal name

West Sussex Mind

Website

https://westsussexmind.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

51–100 employees

Short description

West Sussex Mind is an independent UK mental health charity delivering counselling, crisis support, GP-embedded services, peer support, and training across West Sussex. It serves adults, young people, families, refugees, and LGBTQIA+ communities, funded primarily by NHS Sussex, local councils, and charitable grants.

Ownership category

akta.pro rank

Product category

Mental Health Services

NAICS

Offices of Mental Health Practitioners (except Physicians) (621330), Other Individual and Family Services (62419), Child and Youth Services (62411)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

akta.pro secondary industries

Mental Health Counseling & Psychotherapy Services (EDALAFAB), Recreation Therapy, Stress Management & Mindfulness Programs (EDALAFAO)

Keywords

• Mental health services
• Crisis support services
• Community mental health
• Mental health training
• Charitable support services

Headquarters

HQ city

Worthing

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. NHS Sussex Integrated Care Board: NHS Sussex funds adult mental health services and Staying Well crisis support service through contractual arrangements.
2. National Lottery Community Fund: National Lottery Community Fund provides ongoing support for the Families in Mind service, which supports parents with young children.
3. West Sussex County Council funding: West Sussex County Council and other local district and parish councils provide funding for various services including Ukrainian refugee support.
4. Donations and Fundraising: Individual donations, corporate fundraising, community events (abseils, runs, skydives), and lottery generate charitable income. In 2023-24, £256,000 raised for priority services and £916,068 for new development services.
5. Grant and Trust Funding: Specific project funding from organizations including Friends of Midhurst Community Hospital Trust (£80,871 over two years), national Mind (£242,000 for supported self-help), Macmillan Cancer Support (£14,997), and others for targeted services.
6. Training Course Fees: Training courses provided to professionals, businesses, schools and parents, with much of the training free due to funding from local authorities. Courses available via Eventbrite.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels10 records

Core offering

West Sussex Mind is an independent mental health charity delivering free, community-based mental health support to people across West Sussex. Core services include one-to-one counselling, group programmes, crisis prevention through Staying Well, GP-embedded Mental Health Support Coordinators, the Supported Self-Help six-week guided programme, family/parenting support, youth (16-25), LGBTQIA+ peer support, older adult (65+) services and refugee/asylum-seeker outreach, plus training courses on Mental Health First Aid, suicide prevention and self-harm.

Product overview

West Sussex Mind offers a comprehensive portfolio of mental health support services across West Sussex, including direct support services (one-to-one sessions, groups, crisis support), specialist services for different demographics (young people 16-25, older people 65+, families with young children, LGBTQIA+, refugees), community-based Pathfinder and Emotional Wellbeing services in GP surgeries, and a Training division offering mental health courses for professionals, parents, and workplaces. The organisation operates local support hubs in Littlehampton, Southwick, and Worthing. Key programmes include the Supported Self-Help six-week guided programme, the Staying Well crisis support service, Families in Mind with courses like Enjoy Your Baby and No More Guilty Parenting, and various peer support initiatives. Much of the training is free, funded by local authorities and other organisations.

Differentiator

Problem solved

Functional benefit

Brands

• Supported Self-Help: A six-week guided support programme to help people better understand and manage their mental health, developed by national Mind.
• Families in Mind
• Staying Well
• Pathfinder
• Emotional Wellbeing Service

Products and services

• Supported Self-Help A free six-week guided support programme to help people over 18 understand and manage mental health issues including anxiety, depression, low self-esteem, stress, isolation, anger, grief and loss, or menopause; 82% of users report lower anxiety, 87% lower depression, 85% improved wellbeing.
• Staying Well (Crisis Support) An out-of-hours crisis prevention service providing a safe space for people who feel they may experience a mental health crisis; open evenings and weekends when other services are unavailable; supported 464 people in 2023-24 with nearly half of referrals from NHS.
• Pathfinder Adult Mental Health Services Community-based adult mental health services providing one-to-one support and group interventions across multiple locations in West Sussex (Worthing, Southwick, Chichester, Littlehampton) for adults experiencing mental health problems.
• Emotional Wellbeing Service Mental Health Support Coordinators embedded within GP surgeries across Primary Care Networks, offering longer consultations than typical GP appointments; delivered in partnership with NHS Sussex.
• Families in Mind Support service for parents with young children including Enjoy Your Baby course, No More Guilty Parenting course, and ongoing parenting groups; supported by the National Lottery Community Fund and partners including Dad La Soul.
• Young People's Service (16-25) Specialist mental health support for young people aged 16-25 including neurodivergent groups, peer support, and one-to-one sessions; 2,610 interventions delivered in 2023-24.
• Older People's Services (65+) Mental health support and activities for older adults including Communities in Mind mindful walks, support for carers, and community groups addressing isolation, loneliness and mobility-related mental wellbeing challenges.
• LGBTQIA+ Peer Support Peer support groups for LGBTQIA+ individuals providing a safe, inclusive environment to share experiences and access mutual support; delivered in Southwick.
• Refugee and Asylum Seeker Mental Health Support Specialist mental health support for resettled refugees (including Ukrainian refugees) and asylum seekers in West Sussex; delivered since October 2023 in partnership with Sanctuary in Chichester at St Paul's Church and Park Hotel, by specialist workers with lived experience.
• Mental Health Training Courses Training courses for schools, parents, carers, professionals and workplaces covering Mental Health First Aid (Youth and Adult), suicide prevention (LivingWorks START), self-harm awareness and workplace mental health; e-learning, virtual and in-person formats booked through Eventbrite; 6,111 people trained in 2023-24.
• Help Point Information and referral service providing guidance and connecting people to appropriate mental health support across West Sussex; answered 8,616 calls in 2023-24.
• Peer Support Training Programme A ten-week programme training people with lived experience of mental health problems to become peer volunteers; 27 peer volunteers trained in 2023-24 with 10 moving into paid work.

Quantifiable outcome

• 6,323 people supported in 2023-24
• +6 more outcomes

Named customers3 records

Segments10 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

17 partnerships are on record, tiered core, major and minor.

• Sanctuary in ChichestercoreStrategic or Co-development Partner · 1 October 2023Partnership since October 2023 to provide mental health support to asylum seekers and refugees. West Sussex Mind's refugee support worker attends Sanctuary's weekly drop-in at St Paul's Church and provides sessions at Park Hotel, supporting people from 21 countries.
• NHS SussexcoreStrategic or Co-development Partner · 1 January 2023West Sussex Mind acts as the West Sussex strategic partner for the community mental health transformation programme. NHS Sussex funds adult mental health services and Staying Well crisis support service through contractual arrangements. CEO Kerrin Page leads the West Sussex mental health voluntary sector in its work with NHS Sussex to improve mental health services across the county.
• Sussex Partnership NHS Foundation TrustcoreStrategic or Co-development PartnerPartner in the Pathfinder West Sussex alliance for adult mental health services. Also delivers the Enhanced Community Rehabilitation Service together with Sussex Partnership NHS Foundation Trust.
• West Sussex County CouncilcoreStrategic or Co-development PartnerPrincipal funder through contracts for specific services. Provides funding for various services including Ukrainian refugee support and Household Support Fund vouchers distributed to 516 households.
• National MindcoreStrategic or Co-development PartnerWest Sussex Mind is the only local Mind on the South Coast selected to offer the supported self-help service developed by national Mind. Received £242,000 funding for supported self-help service for two years.
• Citizens Advice in West SussexmajorStrategic or Co-development PartnerPartnership to explore link between poverty and mental health. Trained 116 people at Citizens Advice and other partner organisations as part of project with Horsham Council.
• Carers Support West SussexmajorStrategic or Co-development PartnerPartner organization supporting carers in West Sussex, working together on mental health support initiatives.
• GP Practices and Primary Care NetworkscoreChannel Partner/ Reseller/ DistributorEmotional Wellbeing Service is based in GP surgeries where Mental Health Support Coordinators can spend longer time with patients than a GP is able to.
• Guild CaremajorStrategic or Co-development PartnerLocal charity partner in West Sussex, co-funded events such as Jacobs Steel's annual ball.
• Dad La SoulminorStrategic or Co-development PartnerPartner supporting fathers in parenting, part of Families in Mind service ecosystem.
• Age UK West Sussex Brighton & HoveminorStrategic or Co-development PartnerPartner organization in the West Sussex mental health and wellbeing ecosystem.
• Community Transport SussexminorStrategic or Co-development PartnerPartner supporting transport access to services for vulnerable populations.
• BHT SussexminorStrategic or Co-development PartnerHousing and homelessness charity partner in Sussex.
• Turning TidesminorStrategic or Co-development PartnerHomelessness charity partner providing mental health support connections.
• Worthing Counselling CentreminorStrategic or Co-development PartnerLocal counselling partner in Worthing area.
• YMCA Downslink GroupminorStrategic or Co-development PartnerYouth charity partner in the local ecosystem.
• Safe in SussexminorStrategic or Co-development PartnerJoint fundraising event partner for abseil challenge at Peacehaven Cliffs.

Scale indicators11 records

Recent moves6 records

Expansion highlights7 records

Market position

Competitive moat5 records

Key highlights6 records

Customer concentration

• Xx.com/WestSussexMind
• YouTubeyoutube.com/channel/UCzOjxBptAgSi4nmX52K94Jg
• Facebookfacebook.com/WestSussexMind
• LinkedInlinkedin.com/company/westsussexmind
• Instagraminstagram.com/westsussexmind

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about West Sussex Mind