Microware

What Microware does

Microware Group Limited (美高域集团, HKEX: 1985) is a Hong Kong-headquartered IT services company founded in 1985 and listed on the Hong Kong Stock Exchange Main Board since 2017. The company operates three product lines: (1) Information Technology Solutions — cloud modernization, virtualization (VDI), disaster recovery, data management, cybersecurity, technical support, and hardware/software supply; (2) Enterprise-Grade One-Stop AI Productivity Platform (MicroCraft) — integrating speech recognition, multilingual translation, intelligent Q&A, system integration, and compliant operations with private deployment and Xinchuang compatibility; and (3) AI Medical Integrated Solutions (Micromeet) — covering pre-visit, point-of-care, post-visit, and data governance with multilingual medical record structuring. The company's underlying technology stack includes a high-performance heterogeneous AI computing platform and proprietary speech and language processing capabilities, augmented by multimodal foundation models in healthcare.

Microware generates revenue through a mix of professional services (project-based IT infrastructure engagements), recurring subscription services (AI platform and managed services), and hardware/software resale. Its go-to-market combines direct enterprise sales (targeting Hong Kong government departments, listed companies, and educational institutions) with a channel partner ecosystem spanning 30+ global IT brands at top-tier partner status (Microsoft Azure CSP Tier 1, HPE Platinum, Lenovo Platinum 360, NetApp Gold, Veeam Platinum, Kaspersky Platinum, Dell Gold). The company serves 2,000+ enterprise clients annually, including 50+ Hong Kong government departments, over 60% of Hong Kong's top 100 listed companies, and 70%+ of Hong Kong secondary schools, with office presence in Hong Kong, Shanghai, Shenzhen, and Singapore.

Name

Microware

Legal name

美高域集团有限公司 (Microware Group Limited)

Website

https://microware1985.com

Company type

Public

Founded year

1985

Operating status

Operating

Headcount range

251–500 employees

Short description

Microware Group (HKEX: 1985) is a Hong Kong-headquartered IT services company founded in 1985 that provides IT infrastructure, enterprise AI productivity platforms (MicroCraft), and AI medical solutions (Micromeet) to 2,000+ enterprise clients, Hong Kong government departments, and educational institutions across Hong Kong, Mainland China, and Southeast Asia.

Ownership category

akta.pro rank

Product category

Enterprise IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ)

akta.pro secondary industries

AI/ML Engineering & Model Development Services (BPAEAHAF), Enterprise Foundation Model Integration & APIs (Connectors, Governance, Deployment) (HDAAACAO), LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG) (HDAEANAD), Enterprise AI Data & Knowledge Platforms (Vector Databases, Knowledge Graphs) (HDAEANAH)

Keywords

• Enterprise IT solutions
• Cloud infrastructure services
• AI productivity platform
• Cybersecurity solutions
• Healthcare AI systems

Headquarters

HQ city

Kowloon City

HQ country

Hong Kong SAR China

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales

Revenue model

1. IT Solutions and Services: Provides comprehensive IT infrastructure solutions including cloud modernization, virtualization, cybersecurity, technical support, and managed services. Revenue generated through project-based engagements and recurring service contracts.
2. AI Solutions: Enterprise AI productivity solutions and AI medical integrated solutions delivered as platforms and services. Supports both public and private cloud deployments.
3. Hardware and Software Supply: Supply of servers, laptops, PCs, storage, printers, switches, Microsoft products, Adobe products, operating systems, and network security equipment from partnership network

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Microware delivers enterprise IT infrastructure solutions (cloud modernization, virtualization, VDI, disaster recovery, data management, technical support, managed services, and hardware/software supply) alongside an Enterprise-Grade One-Stop AI Productivity Platform and AI Medical Integrated Solutions for government, public institutions, commercial enterprises, education, and healthcare organizations. It operates a proprietary high-performance heterogeneous AI computing platform and self-developed speech and language processing technology, and serves customers through direct enterprise sales combined with a tier-1 channel-partner network of 30+ global IT brands.

Product overview

Microware Group is an IT services company offering a comprehensive portfolio of technology solutions organized around three core product lines: (1) Information Technology Solutions providing enterprise IT infrastructure including cloud modernization, virtualization, network security, technical support, and hardware/software supply; (2) Enterprise-Grade One-Stop AI Productivity Platform providing LLM-based AI tools for government, public institutions, and commercial enterprises with capabilities including speech recognition, multilingual translation, intelligent Q&A, and system integration supporting private deployment and Xinchuang compatibility; and (3) AI Medical Integrated Solutions (Micromeet) providing comprehensive healthcare AI covering pre-visit, point-of-care, post-visit, and data governance with multilingual medical record structuring capabilities. The company operates high-performance heterogeneous AI computing platforms and develops proprietary speech and language processing technologies, positioning itself as a one-stop solution provider for enterprise digital transformation and AI adoption across industries.

Differentiator

Problem solved

Functional benefit

Brands

• MicroCraft: Enterprise-grade one-stop AI productivity platform integrating speech recognition, multilingual translation, intelligent Q&A, system integration, and compliant operations for government agencies, public institutions, and commercial enterprises.
• Micromeet

Products and services

• Information Technology Solutions One-stop enterprise IT infrastructure solutions including cloud modernization, virtualization, virtual desktop infrastructure, disaster recovery, data management and optimization, desktop management, network security, technical support, managed services, and hardware/software supply for commercial enterprises, government, and education organizations.
• Enterprise-Grade One-Stop AI Productivity Platform (MicroCraft) Enterprise AI productivity platform covering government, public institutions, and commercial enterprises, integrating speech recognition, multilingual translation, intelligent Q&A, system integration, and compliant operations, with private deployment and Xinchuang (domestic IT) compatibility support to enable digital transformation and AI upgrades.
• AI Medical Integrated Solutions (Micromeet) AI healthcare solution for community clinics, local hospitals, and regional health groups covering pre-visit, point-of-care, post-visit, and data governance processes, with multilingual medical record structuring and healthcare data platform capabilities to support clinical productivity.

Quantifiable outcome

• Serves 2,000+ enterprise clients annually
• +3 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability12 records

Feature4 records

Partnerships

22 partnerships are on record, tiered strategic and core.

• Micromeet Technology (Singapore) Pte. Ltd.strategicStrategic or Co-development Partner · 1 January 2025Wholly-owned subsidiary established in 2025 for Southeast Asia market expansion, focusing on AI+ healthcare applications.
• 特斯联智慧科技股份有限公司 (Terminus Smart Technology)strategicStrategic or Co-development Partner · 1 August 2024Strategic investment of RMB 50 million in D++ financing round with cooperation agreement to jointly advance smart-scenario solutions.
• 声通科技股份有限公司 (Voicecomm Technology, Stock: 02495.HK)strategicStrategic or Co-development Partner · 1 July 2024Strategic investment and cooperation agreement signed in July 2024 to jointly expand intelligent interaction market.
• HPE (Hewlett Packard Enterprise)coreChannel Partner/ Reseller/ Distributor · 1 January 1985Strategic partnership spanning 25+ years, upgraded to Platinum Partner level. HPE serves as both key technology vendor and channel partner for storage, servers, and enterprise solutions.
• LenovocoreChannel Partner/ Reseller/ Distributor · 1 January 1985Over 20 years of partnership, Platinum 360 Partner. Lenovo is both a key vendor for endpoint products and channel partner.
• Microsoft AzurecoreChannel Partner/ Reseller/ Distributor · 1 January 1985Microsoft Azure Solution Provider (CSP) Tier 1 Partner at highest tier level. Provides cloud solutions and services.
• NetAppcoreChannel Partner/ Reseller/ DistributorGold Partner status as unified storage solutions provider. NetApp provides storage technology while Microware resells and integrates.
• Dell TechnologiescoreChannel Partner/ Reseller/ DistributorGold Solution Provider status. Dell provides enterprise hardware including servers, storage, and AI Factory solutions.
• Check PointcoreChannel Partner/ Reseller/ Distributor3 Stars Partner status. Provides cybersecurity solutions including email security, network security, zero trust, and data security.
• KasperskycoreChannel Partner/ Reseller/ DistributorPlatinum Partner. Provides cybersecurity solutions to government and enterprise customers. Awarded Kaspersky Partner of the Year (Public Sector) 2026.
• VMwarestrategicTechnology or IntegrationAdvanced Partner status. Provides virtualization technology and solutions.
• HP Inc. (HPI)coreChannel Partner/ Reseller/ DistributorOver 25 years partnership, Gold Partner status for printing and personal systems.
• Red HatstrategicTechnology or IntegrationAdvanced Business Partner. Provides open-source enterprise solutions.
• VeeamcoreChannel Partner/ Reseller/ DistributorPlatinum Partner for backup and data protection solutions.
• IBMcoreChannel Partner/ Reseller/ DistributorGold Partner status. Provides enterprise solutions and services.
• BarracudastrategicChannel Partner/ Reseller/ DistributorPremier Partner for network security solutions.
• Juniper NetworksstrategicChannel Partner/ Reseller/ DistributorSelect Partner for network solutions.
• SangforstrategicChannel Partner/ Reseller/ DistributorGold Strategic Partner for cybersecurity and cloud solutions.
• 华为 (Huawei)strategicChannel Partner/ Reseller/ DistributorDistribution market partnership with HUAWEI ekit for enterprise solutions.
• 阿里云 (Alibaba Cloud)strategicTechnology or IntegrationDatabase Partner of the Year 2024. Cloud infrastructure partnership.
• 新华三 (H3C)strategicChannel Partner/ Reseller/ DistributorCloud Elite Partner and Valuable Partner status.
• 沈阳国创人工智能科技有限公司 (Shenyang Guochuang AI)strategicStrategic or Co-development PartnerJoint venture (40% ownership) to build and operate Shenyang AI Center, developing AI industry ecosystem.

Scale indicators10 records

Recent moves10 records

Expansion highlights6 records

Emerging players

• SenseTime: Hong Kong-headquartered AI company specializing in computer vision and more recently generative AI and healthcare AI. Direct competitor to Micromeet in healthcare AI and to MicroCraft's computer vision capabilities.
• Terminus Smart Technology: Chinese AIoT smart-city and smart-scenario solution provider that received RMB 50M strategic investment from Microware in 2024. Comparable focus on enterprise AI transformation in China with overlapping public-sector and enterprise clients.

Direct peers

• Sangfor Technologies: Cybersecurity and cloud infrastructure vendor with Hong Kong and Mainland China presence. Already a strategic partner to Microware (Gold Strategic Partner) and overlapping in hyperconverged infrastructure and enterprise security where both sell into HK government and enterprises.
• PCCW Solutions: Hong Kong-based IT services arm of PCCW, providing enterprise IT infrastructure, cloud, and managed services to government and commercial clients in HK — directly overlapping Microware's core IT solutions business and HK public-sector customer base.
• ChinaSoft International: Hong Kong-listed IT services company offering cloud, enterprise application, and AI solutions with significant Mainland China presence. Comparable to Microware in vendor partnership depth, government/enterprise go-to-market, and pivot toward AI productivity platforms.
• H3C (New H3C): Major Chinese IT infrastructure vendor (servers, storage, networking) partnered with Microware as a Cloud Elite and Valuable Partner. H3C provides both overlapping products (which Microware resells) and competing solutions in the enterprise infrastructure market.
• Ingram Micro (Hong Kong): Global IT distribution giant with strong Hong Kong presence, distributing many of the same products Microware sells (servers, PCs, storage, networking). Direct competitor for the channel/distribution business underpinning Microware's IT solutions revenue.

Broad incumbents

• Alibaba Cloud (Aliyun): Major cloud and AI infrastructure provider in Greater China and increasingly Hong Kong. Already named Microware as its 2024 Database Partner of the Year, indicating both partnership and competitive overlap in cloud/AI services for enterprise customers.
• Lenovo NetApp Joint Venture: Lenovo is Microware's longest-standing Platinum 360 partner, and the Lenovo-NetApp JV sells directly into enterprise storage and infrastructure. Overlapping product offerings and competing for the same enterprise customers in HK and Greater Bay Area.
• HCLTech: Global IT services giant with deep multi-vendor partnership DNA (similar to Microware's HPE/Microsoft/Lenovo-led model), enterprise cloud, and managed services offerings across APAC, including Hong Kong. Comparable in IT infrastructure integration but vastly larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/microwarelimited
• LinkedInlinkedin.com/company/microwarelimited

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Microware