Tugu Insurance

Name

Tugu Insurance

Legal name

PT Asuransi Tugu Pratama Indonesia Tbk

Website

https://tugu.com

Company type

Public

Founded year

2018

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

General Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126)

SIC

Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Commercial Package / Business Owners Policies (BOP) (FSAJAMAG)

akta.pro secondary industries

Travel & Accident (Non-Life) Insurance (FSAJAMAN), Product Liability (FSAJADAC)

Keywords

• General insurance
• Corporate insurance
• Retail insurance
• Sharia insurance
• Property casualty insurance

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Insurance Premium Revenue: Tugu Insurance generates revenue primarily through insurance premiums collected from corporate and retail policyholders. Premiums are collected as periodic payments (annual or multi-year) for coverage across various insurance lines including energy, fire, marine, aviation, engineering, credit, and health insurance.
2. Investment Income: Insurance premiums collected are invested to generate returns. The company reports investment results as a separate revenue stream, with Rp 717 billion in investment income reported for 2025.
3. Syariah/Islamic Insurance: Sharia-compliant insurance products operating under different principles, generating revenue through tabarru' (donation) contributions rather than conventional premiums.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

Tugu Insurance (PT Asuransi Tugu Pratama Indonesia Tbk) is a publicly listed Indonesian general insurance company that underwrites and sells corporate, retail, and Sharia-compliant insurance policies. Corporate offerings span energy, fire and property, marine, aviation and satellite, engineering, credit and surety, miscellaneous, liability, and health lines sold to enterprises via direct sales. Retail offerings include car insurance (T Drive), motorcycle insurance (T Rex), and personal accident coverage (T Fracture), distributed through mobile apps, a 24/7 hotline (Call TIA), WhatsApp, and digital channels.

Product overview

Tugu Insurance offers a comprehensive insurance portfolio organized into three main segments: Corporate (Korporat), Retail, and Sharia. The Corporate segment includes specialized insurance products for Energy, Fire & Property, Marine, Aviation & Satellite, Engineering, Credit & Surety, Miscellaneous, and Health insurance. The Retail segment provides consumer-focused products including T Drive App (car insurance), T Rex (motorcycle insurance), and T Fracture (personal accident), all accessible through a mobile application platform. The Sharia segment offers insurance products managed under Islamic principles with Sharia Supervisory Board oversight. The company also provides 24/7 customer service through Call TIA hotline supporting policy purchases, claims processing, and emergency assistance.

Differentiator

Problem solved

Functional benefit

Brands

• T Drive: Car insurance mobile application for easy car insurance purchase and claims
• T Rex
• T-Fracture
• Bakti Tugu

Products and services

• Energi (Energy) Insurance Comprehensive insurance protection for operational assets of companies in offshore and onshore energy sectors against potential future risks. Designed for energy sector companies.
• Kebakaran & Properti (Fire & Property) Insurance Risk coverage for corporate assets, buildings, and building contents against losses and damages from fire and property-related events. For corporate clients.
• Kelautan (Marine) Insurance Comprehensive marine protection from ship hull construction through cargo transportation activities at sea. For marine and shipping companies.
• Penerbangan & Satelit (Aviation & Satellite) Insurance Protection against various risks in aviation activities and satellite launches. For aviation operators and satellite operators.
• Rekayasa (Engineering) Insurance Coverage for delayed construction projects and electronic equipment damage due to accidents. For construction firms and operators of electronic equipment.
• Kredit & Penjaminan (Credit & Surety) Insurance Protection for policyholders against risk of debtor failure to settle credit facilities. For lenders and parties requiring surety bonds.
• Aneka (Miscellaneous) Insurance Coverage for third-party claims, financial loss compensation, and robbery-related damages to valuable goods involving violence or coercion. For corporate and individual clients with miscellaneous risks.
• Kesehatan (Health) Insurance Comprehensive health protection for employees at corporate clients, with third-party administrator services through TPA AdMedika. For corporate employers.
• Asuransi Syariah (Sharia Insurance) Insurance products managed in accordance with Sharia principles, featuring a Sharia Supervisory Board (DPS) oversight, covering fire, vehicle, personal accident, and other lines. For Muslim customers requiring Islamic-compliant insurance.
• T Drive App (Car Insurance) Mobile application for car insurance enabling policy purchase, claims processing, driving habit monitoring, loyalty points, and road assistance services through the TIA personal assistant. For individual car owners.
• T Rex (Motorcycle Insurance) Motorcycle insurance product with affordable premiums and guaranteed claim payment, equipped with Tugu Real Experience 24-hour emergency assistance including flat tire, breakdown, accident, and towing services. For individual motorcycle owners.
• T-Fracture (Personal Accident Insurance) Personal accident insurance covering medical expenses for traditional and medical treatment for bone fractures and breaks caused by accidents. For individual consumers seeking accident protection.

Quantifiable outcome

• AM Best Financial Strength Rating A- (Excellent) and Long-Term Issuer Credit Rating 'a-' (Excellent) as of September 2024

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature3 records

Partnerships

One partnership is on record.

• PERTAMINAcoreOthers · 28 May 2018Tugu Insurance (PT Asuransi Tugu Pratama Indonesia Tbk) is a member of PERTAMINA group. The company was effectively listed on the Indonesia Stock Exchange (IDX:TUGU) on May 28, 2018. PERTAMINA serves as the parent company and majority shareholder, providing brand affiliation, corporate credibility, and access to PERTAMINA group business insurance needs.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Asuransi Central Asia (ACA): Long-standing Indonesian general insurer offering motor, property, marine, and miscellaneous lines. Comparable to Tugu as a domestic P&C peer of similar vintage.
• BRI Insurance: Insurance arm of Bank BRI, one of Indonesia's largest banks, distributing P&C products through the bank's branch network. Comparable to Tugu as a domestic carrier leveraging affiliated distribution.
• Asuransi Jasindo: State-owned Indonesian general insurer under the Indonesia Financial Group (IFG), offering property, motor, engineering, marine, and aviation lines. Comparable to Tugu in scale, line breadth, and state-affiliated customer base.
• Asuransi Adira Dinamika: Indonesian general insurer affiliated with Bank Danamon, focused on motor and consumer lines. Comparable to Tugu's retail T Drive/T Rex proposition in the motor insurance category.
• Asuransi Astra: Major Indonesian general insurer and a captive of the Astra Group, offering motor, health, property, and commercial lines with strong digital distribution. Closely comparable to Tugu as a domestic P&C carrier serving both corporate and retail segments.
• MSIG Indonesia: Indonesian subsidiary of MS&AD Insurance Group, providing commercial and consumer P&C products including motor, property, marine, and energy lines. Comparable as a multi-line carrier operating in the same regulatory and competitive environment.
• Asuransi Sinar Mas: Indonesian general insurer affiliated with the Sinar Mas conglomerate, providing diversified corporate and retail P&C products. Comparable to Tugu as a diversified domestic insurer with broad line coverage.

Broad incumbents

• Allianz Life Indonesia: Indonesian arm of global insurer Allianz, operating primarily in life and health but also offering general insurance products. Comparable to Tugu as a major multi-line competitor in Indonesia with global backing.
• Chubb Indonesia: Indonesian subsidiary of global P&C carrier Chubb, serving corporate and affluent retail segments with property, casualty, and specialty lines. Comparable to Tugu in the corporate P&C space as a globally backed incumbent.
• Zurich Insurance Indonesia: Indonesian arm of Zurich Insurance Group offering general insurance products for commercial and personal lines. Comparable to Tugu as a multinational-backed general insurer competing in the same market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/tuguinsurance
• YouTubeyoutube.com/user/PTTuguPratama
• Facebookfacebook.com/tuguinsurance.id
• LinkedInlinkedin.com/company/pt.-tugu-pratama-indonesia
• Instagraminstagram.com/tuguinsurance
• TikToktiktok.com/@tuguinsurance

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tugu Insurance