Stad Tielt

What Stad Tielt does

Stad Tielt (City of Tielt) is a municipal government (lokale overheid) operating under Belgian public law in West Flanders. Following the municipal merger, it serves the city of Tielt (postal code 8700) and the merged sub-municipality of Meulebeke (postal code 8760), with smaller deelgemeenten including Aarsele and Kanegem. The organization delivers public administration and citizen services across ten functional domains — Citizen Affairs (Burgerzaken), Climate/Environment/Nature, Policy and Governance, Mobility, Education and Childcare, Leisure, Welfare and Cohesion, Work and Enterprise, Housing and Building, and Care — plus local economic development and tourism promotion (Visit Tielt). Service delivery follows a hybrid model combining physical Stadspunt service counters (Tielt and Meulebeke), local service centers ('t Vijverhof, Ter Deeve, Onder de Torens in Aarsele), the municipal website (tielt.be) on Paddle CMS, the Tielt mobile app (built on the Rogerthat/Mobicage platform), the monthly Stadsmagazine, and digital portals for specific functions (Recreatex webshop for pool tickets, Kwandoo for sports-camp registration, Gift2Give for the Tieltse cadeaubon gift card, Appoint.be for appointments). Civic authentication integrates with Flemish Mijn Burgerprofiel and Belgian itsme, and self-hosted Matomo is used for analytics.

The entity operates as a public-sector monopoly funded primarily through Flemish and federal allocations, supplemented by a limited menu of municipal fees — public-domain occupation fees at €12/day (areas under 20 m²) or €24/day (over 20 m² or requiring detours), swimming-pool entry fees, and sports camps at €12.50–25/day. No commercial revenue figures are disclosed. Total personnel are not detailed in the input. Compliance posture includes GDPR (DPO: C-smart, Geel), Belgian ePrivacy cookie rules, and partial WCAG 2.2 Level AA / EN 301 549 accessibility claims (declaration dated 21 May 2026).

Stad Tielt is concurrently executing several large capital and digital programs. The Collegesite urban renewal project is converting the former Sint-Jozefscollege site into a mixed residential/retail/green district with 197 new dwellings and 310 underground parking spaces; the environmental permit was submitted in April 2026, with admissibility in May 2026 and a public inquiry running June–July 2026. A new municipal sports swimming pool integrated with sporthal De Ponte is progressing through planning (2024–2026) toward construction (2027–2028), with opening expected in 2028–2029 and replacement of existing facilities whose permit expires in 2030. The Slim Contactpunt initiative, partnered with the Midwest inter-municipal cooperation and funded by VLAIO and EFRO, builds a smart citizen-routing and out-of-hours answering capability through 2028. A new after-school care system is scheduled to roll out in 13 of 15 Tielt schools from 2027, covering ~90% of school-age children, and the 67th edition of the Tieltse Europafeesten is scheduled for 3–5 July 2026.

Name

Stad Tielt

Legal name

Stad Tielt

Website

https://tielt.be

Company type

Private

Operating status

Operating

Short description

Stad Tielt (City of Tielt) is a Belgian municipal government in West Flanders serving residents of Tielt and the merged sub-municipality of Meulebeke through citizen affairs, urban planning, sports/recreation facilities, education support, welfare services, and digital service delivery via website and mobile app.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Social Assistance (624)

SIC

Services-Social Services (8300)

akta.pro primary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Municipal services
• Local government
• Citizen services
• Public administration
• Urban planning

Headquarters

HQ city

Tielt

HQ country

Belgium

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Pricing tiers

Distribution channels5 records

Marketing channels10 records

Core offering

Stad Tielt is a municipal government that delivers public administration and citizen services to residents of Tielt and its sub-municipalities (including Meulebeke, Aarsele, and Kanegem) in West Flanders, Belgium. Its core services span civil affairs, mobility, education, welfare, housing, enterprise support, care, environment, and leisure, delivered through physical service counters, a municipal website, a mobile app, sectoral departments, sports facilities, and neighborhood service centers.

Product overview

Stad Tielt is a municipal government (city of Tielt, Belgium) whose digital product portfolio centers on citizen-facing services rather than commercial technology products. The core offering is the municipal website (tielt.be) serving as a unified service gateway across 10 departments. Supporting digital channels include the Visit Tielt tourism portal, the Tielt App mobile application (built on Rogerthat), and the monthly Stadsmagazine. Service-specific modules include online swimming pool ticketing (Recreatex), the Tieltse Cadeaubon gift card system (Gift2Give), and sports camp registration (Kwandoo). Planned initiatives include the Slim Contactpunt smart contact system and the Collegesite urban renewal. The portfolio operates as a platform-with-modules model: the city website serves as the primary portal, with specialized service modules layered on top for specific functions (pool access, gift cards, camp registration).

Differentiator

Problem solved

Functional benefit

Products and services

• Stad Tielt Website (tielt.be)
• Tielt App
• Visit Tielt

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Partnerships

Seven partnerships are on record, tiered supporting and core.

• Gift2GivesupportingTechnology or Integration · 1 December 2025Flexible gift voucher system provider enabling the Tieltse cadeaubon with customizable amounts and partial spending across multiple local merchants. Partnership started December 2025.
• MidwestcoreStrategic or Co-development PartnerIntermunicipal collaboration partnership (intergemeentelijke samenwerking) with other municipalities in the Midwest region for shared services and projects including the Slim Contactpunt project and various infrastructure initiatives.
• VLAIO (Agentschap Innoveren & Ondernemen)supportingGTM or Marketing PartnerFlemish government agency for innovation and entrepreneurship providing support for the Slim Contactpunt project and local business support programs including hindrance premiums.
• C-smartsupportingTechnology or IntegrationData Protection Officer (DPO) service provider for the municipality. Located at Cipalstraat 3, 2440 Geel, handling privacy matters and data protection compliance.
• WVI (West-Vlaamse Intercommunale)supportingStrategic or Co-development PartnerWest Flemish Intercommunal managing business parks in Tielt, providing commercial and industrial land for businesses.
• Various construction contractors (De Mol, Besix, Equans, Jacops, etc.)supportingImplementation/ SI/ Consulting PartnerMultiple local construction companies engaged for road works, infrastructure projects, and civil engineering works throughout the municipality.
• Various road maintenance contractorssupportingImplementation/ SI/ Consulting PartnerInfrastructure maintenance contractors including grondwerken De Mol and others for road renewal, utility work coordination, and civil engineering projects.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Stad Oostende: Coastal Flemish city delivering comparable municipal services (citizen affairs, sports, urban renewal, tourism, social welfare) with a heavier tourism orientation, providing a useful comparison for service delivery model and digital citizen engagement.
• Stad Brugge: Provincial capital of West Flanders operating an overlapping municipal service mandate including citizen services, urban planning, tourism (Bruges is a UNESCO site), and major infrastructure projects — at a significantly larger scale than Stad Tielt.
• Stad Gent: Major Flemish city recognized for digital-first citizen service delivery, open-data policy, and large-scale urban renewal — useful as a scaling benchmark for what a mid-sized Flemish municipality's digital and urban agenda could become.
• Stad Kortrijk: Larger West Flemish city that delivers the same municipal service portfolio (citizen services, urban renewal, social welfare, sports, culture) but at meaningfully greater scale and budget capacity, serving as a regional hub.

Direct peers

• Stad Waregem: Flemish municipality in West Flanders with similar population size and economic profile, providing directly comparable municipal services including digital citizen channels, sports infrastructure, and urban development programs.
• Stad Roeselare: Flemish municipality in West Flanders of comparable scale, delivering the same basket of citizen services, urban renewal, social services, sports/recreation, and local economic development through a comparable Belgian municipal governance model.
• Stad Izegem: Nearby West Flemish municipality of similar population and administrative scope, operating the same municipal service portfolio (citizen affairs, welfare, sports, urban planning, local economy) under the same Flemish governance framework.
• Gemeente Knokke-Heist: Flemish municipality of similar scale with a comparable service mandate spanning citizen affairs, tourism, sports/recreation, and urban renewal — distinguished primarily by its coastal tourism orientation versus Tielt's inland character.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@stad_tielt
• Facebookfacebook.com/StadTielt
• LinkedInlinkedin.com/company/stad-tielt
• Instagraminstagram.com/stadtielt.be/#
• Xx.com/StadTielt

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stad Tielt