Custos

What Custos does

Custos srl is an Italian private security institute founded in 2006 and headquartered at Via Alessandro Monteneri 43 in Perugia. The company provides surveillance, alarm monitoring, rapid intervention, value transport, GPS tracking, and investigative technology services to three customer segments: private individuals (residential property, vehicle, and personal security), enterprises (banks, companies, insurance firms), and Italian law enforcement and judicial authorities, all served within Central Italy. Operations are run from a single Central Operations Center that handles incoming signals and dispatches patrol units.

The core technical platform is a 24-hour active remote surveillance system combining IP video infrastructure, a VPN-secured communication network, sophisticated camera management software, and alarm/image transmission to the Central Operations Center. Advanced Gold Package services layer computer-vision analytics (loitering detection, abandoned object analysis, crowd analysis, intelligent motion analysis) onto this base, alongside biometric access control, intrusion detection, and patrol route verification. GPS-based vehicle tracking (satellite GPS/GSM/GPRS) and investigative equipment supply (telephone and environmental debugging, cybersecurity audits) round out the technology surface. The company is organized into four operational divisions: Surveillance & Rapid Intervention, Special Services (events, value transport, escorts), Applied Technology, and Unarmed Guarding.

Custos monetizes through annual service contracts for B2B and residential customers, supplemented by the prepaid Custos Card for short-duration or non-committed buyers, with value transport and escort services priced against contract scope (up to certified ceilings of €100,000 transport and €500,000 escort). The firm holds ISO 9001:2015 and UNI 10981:2000 certifications from Bureau Veritas. Custos is an independent private limited company (srl) with no disclosed parent, no external funding, no acquisitions, and no operational presence outside Central Italy.

Name

Custos

Legal name

CUSTOS srl

Website

https://custosvigilanza.it

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Custos srl is a Perugia-based private security institute founded in 2006 that delivers 24/7 remote video surveillance, rapid intervention, GPS vehicle tracking, value transport, and investigative technology to private individuals, enterprises, and law enforcement in Central Italy.

Ownership category

akta.pro rank

Product category

Private Security & Surveillance Services

NAICS

Security Systems Services (except Locksmiths) (561621), Security Guards and Patrol Services (561612)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro industry

PRIMARYIMAIAEAF

Security Systems Monitoring & Dispatch (SOC/Remote Guarding)

Industrials, Manufacturing & Construction/Industrial Services & Facility Operations/Security, Guarding & Access Control Services

SECONDARYBPABAMAF

Security Operations Center (SOC) & Remote Video Guarding (VSOC)

Business & Public Services/Facilities Management & Building Services/Security Management Services

Keywords

• Remote video surveillance
• Alarm monitoring services
• Unarmed security guards
• GPS vehicle tracking
• Private investigation services

Headquarters

HQ city

Perugia

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Pricing tiers

Distribution channels1 record

Marketing channels4 records

Core offering

Custos srl provides 24-hour active remote video surveillance, alarm monitoring, and rapid intervention services through a proprietary Central Operations Center, complemented by GPS vehicle tracking, unarmed security guarding, value transport and escort, corporate IT security audits, and telephone/environmental debugging. Services are delivered via four operational divisions — Surveillance & Rapid Intervention, Special Services, Applied Technology, and Unarmed Security — to private individuals and enterprises such as banks, companies, and insurance firms in Central Italy.

Product overview

Custos srl is a private security institute founded in 2006 in Perugia, Italy, operating as a single unified product offering with four operational divisions. The core offering is the 24-hour active surveillance system (Sorveglianza attiva 24 ore su 24), which provides remote monitoring with qualified operators ready to dispatch patrols. This core service is delivered through two specialized divisions: the Sorveglianza e pronto intervento (Surveillance and Rapid Intervention) division managing continuous remote monitoring via audio/video systems, and the Divisione vigilanza non armata (Unarmed Security) division providing unarmed guards for corporate and residential contexts. Supporting divisions include Divisione servizi speciali (Special Services) handling events, value transport, and escorts, and Divisione tecnologia applicata (Applied Technology) providing GPS tracking, cybersecurity services, telephone debugging, and specialized equipment to law enforcement. The company serves both private individuals and businesses (banche, aziende, assicurazioni) with products including video surveillance, vehicle tracking, access control, and the Custos Card prepaid option.

Differentiator

Problem solved

Functional benefit

Products and services

• Sorveglianza attiva 24 ore su 24 (24-Hour Active Surveillance)
• Videosorveglianza per aziende (Enterprise Video Surveillance)
• Servizio portierato di sicurezza (Security Reception Service)
• Bonifica telefonica e ambientale (Telephone and Environmental Debugging)
• Servizi di sicurezza informatica (IT Security Services)
• Localizzazione satellitare GPS (GPS Satellite Tracking)
• Trasporto e scorta valori (Value Transport and Escort)
• Sorveglianza immobili (Property Surveillance)
• Sorveglianza autoveicoli (Vehicle Surveillance)
• Custos Card (Reloadable Prepaid Card)

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Mondialpol: Mondialpol is an Italian security-services provider with guarding, monitoring, patrol, and technology capabilities. It is directly comparable to Custos's operator-led surveillance and rapid-response offering.
• Sicuritalia: Sicuritalia is a large Italian private-security operator offering guarding, remote monitoring, patrol response, technology, and related services. It is highly comparable to Custos because both serve Italian customers through integrated physical-security and monitoring operations.
• Gruppo Battistolli: Gruppo Battistolli provides Italian security guarding, monitoring, transport, investigations, and technology solutions. Its integrated private-security model closely overlaps Custos's surveillance, rapid-intervention, valuables, and investigative activities.
• Allsystem: Allsystem delivers integrated security services in Italy, including guarding, video surveillance, monitoring, and technology. It competes in many of the same enterprise and public-facing use cases as Custos.
• Cosmopol: Cosmopol operates in Italian private security and vigilance, providing armed and unarmed guarding and related protection services. It is relevant as a domestic provider competing for corporate and residential security demand.
• Axitea: Axitea is an Italian physical-security and cybersecurity operator with remote monitoring, video systems, access control, and intervention capabilities. Its technology-led integrated security model substantially overlaps Custos's monitoring and applied-technology activities.

Broad incumbents

• G4S: G4S provides global security personnel, monitoring, risk management, and security technology through Allied Universal. It is relevant as a scaled incumbent serving similar security needs with a much broader footprint.
• Coopservice: Coopservice is an established Italian provider of facility and business services with a significant security offering. It is comparable to Custos through overlapping guarding and site-security customers, although its portfolio is considerably broader.
• Securitas: Securitas is a global security-services incumbent offering guarding, monitoring, electronic security, and technology-enabled protection. It is a broad benchmark for Custos's combination of security personnel, remote monitoring, and electronic systems.
• Prosegur: Prosegur is an international security group spanning guarding, surveillance, cash logistics, alarms, and security technology. Its overlapping monitoring, protective-services, and valuables operations make it a relevant broad incumbent comparable to Custos.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/custosvigilanza
• Instagraminstagram.com/custos.vigilanza
• LinkedInlinkedin.com/company/custos-vigilanza

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Custos