Veilig Thuis Rotterdam Rijnmond

Name

Veilig Thuis Rotterdam Rijnmond

Legal name

Stichting Veilig Thuis Rotterdam Rijnmond

Website

https://veiligthuisrr.nl

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Social Services for Domestic Violence and Child Abuse

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Protection Services (GBV, Child Protection, Legal Aid) (BPADADAH)

akta.pro secondary industries

Child Protection & Child Rights (BPAGABAG), Domestic/Family & Matrimonial Investigations (BPAKAEAG)

Keywords

• Domestic violence services
• Child abuse prevention
• Victim support services
• Social intervention services
• Public safety advisory

Headquarters

HQ city

Rotterdam

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Government Funding: Funded by the Gemeenschappelijke Regeling Jeugdhulp Rijnmond, a joint arrangement of 13 municipalities in the Rotterdam Rijnmond region. This is a public service organization providing free advice and intervention services for domestic violence and child abuse, not a commercial entity.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Veilig Thuis Rotterdam Rijnmond is a government-funded, free advice and reporting point (Advies- en meldpunt) for domestic violence and child abuse, plus sexual violence, stalking, intimate terrorism, elder abuse, harmful traditional practices, and complex divorces across 13 municipalities. Services include 24/7 telephone and chat intake, crisis intervention, safety assessments, ongoing case management through four regional area teams, casemanagement of temporary house bans, and deployment of specialist expert teams, all delivered anonymously and at no cost to the public.

Product overview

Veilig Thuis Rotterdam Rijnmond is a government-funded advice and reporting point for domestic violence and child abuse serving 13 municipalities in the Rotterdam Rijnmond region. It does not offer a commercial software product but rather a suite of social services organized around a central Advice and Reporting Point (Advies- en Meldpunt) that handles intake, triage, and 24/7 crisis response. These feed into the Crisisteam (Crisis Team) for acute interventions, four Gebiedsteams (Area Teams) for ongoing case management and research, and a Casemanagement Tijdelijk Huisverbod service for temporary home bans. Specialized services include the Expertiseteam Schadelijke Traditionele Praktijken (harmful traditional practices), Expertiseteam Ouderenmishandeling (elder abuse), Ervaring in Huis (experiential experts), and the Masker 19 pharmacy codeword system. Supporting resources include downloadable folders and publications, a client satisfaction survey via Enalyzer, and secure communication via Zivver.

Differentiator

Problem solved

Functional benefit

Products and services

• Advies- en Meldpunt (Advice and Reporting Point) 24/7 free and anonymous telephone and chat intake service that receives, processes, and triages advice requests and formal reports about domestic violence, child abuse, and related issues, and conducts safety assessments within the statutory five-day term.
• Crisisteam (Crisis Team) Crisis intervention service that responds to situations of acute danger, conducting home visits, coordinating with police and emergency services, and ensuring immediate safety measures for victims and families.
• Gebiedsteams (Area Teams) Four geographically organized teams handling ongoing cases after initial safety assessment, conducting research, setting safety conditions, and organizing help for families and individuals affected by domestic violence or child abuse across the 13 municipalities of the Rotterdam Rijnmond region.
• Casemanagement Tijdelijk Huisverbod Case management service for temporary home bans issued by mayors under the Wet Tijdelijk Huisverbod, conducting household conversations, safety analysis, advising on extension or lifting of bans, and providing six months of post-ban monitoring.
• Expertiseteam Schadelijke Traditionele Praktijken Specialist team addressing harmful traditional practices including honor-related violence, forced marriage, abandonment abroad, marital imprisonment, hidden women, and female genital mutilation, supported by behavioural scientists and process managers.
• Expertiseteam Ouderenmishandeling Specialist team addressing elder abuse for adults aged 65 and older including physical violence, psychological abuse, neglect, and financial exploitation, handling cases, supporting colleagues, and advising on court cases and administration measures.
• Masker 19 National pharmacy-based codeword system that allows domestic violence victims to silently request help by asking for 'Masker 19', triggering the pharmacist to contact Veilig Thuis on their behalf.

Quantifiable outcome

• 14,490 meldingen (reports) in treatment in 2020
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Ervaring in Huis NetworkcoreStrategic or Co-development PartnerPool of trained experiential experts (former victims and perpetrators) integrated under the 'Ervaring in Huis' label. Includes organizations: Arosa, Fier, Gemeente Rotterdam, Enver, ExpEx, Howie the Harp, Avant Sanare, de Waag, Donna Daria. Experiential experts provide support in client conversations, policy development, peer support, and education.
• Gemeente RotterdamcoreStrategic or Co-development PartnerThe municipality of Rotterdam collaborates with Veilig Thuis as part of the action program to provide Rotterdammers with a safe home. Preventing domestic violence and child abuse is a key priority, with cooperation described as pleasant and professional.
• 13 RegiogemeentencoreStrategic or Co-development PartnerVeilig Thuis works for and together with 13 municipalities: Albrandswaard, Barendrecht, Capelle aan den IJssel, Goeree Overflakkee, Krimpen aan den IJssel, Lansingerland, Maassluis, Nissewaard, Ridderkerk, Rotterdam (including Hoek van Holland), Schiedam, Vlaardingen, and Voorne aan Zee.
• Hogeschool RotterdamminorStrategic or Co-development PartnerEducational partnership with the Learning Working Community (LWG) established since 2017. Provides internship and graduation opportunities for Social Work students with youth focus. Close collaboration between internship supervisors from VTRR and involved teachers from Hogeschool Rotterdam.
• Healthcare Providers NetworkcoreStrategic or Co-development PartnerVeilig Thuis works with various healthcare providers in the region, including GPs, psychologists, social workers, addiction services, and hospitals. They also collaborate with schools, police, justice, and the Raad voor de Kinderbescherming.
• PolitiecoreStrategic or Co-development PartnerPolice collaboration in cases of temporary house bans and crisis situations. Veilig Thuis coordinates with police for safety assessments and interventions.
• Raad voor de KinderbeschermingcoreStrategic or Co-development PartnerCollaboration with the Council for Child Protection in cases involving child safety and crisis interventions.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Veilig Thuis Utrecht: Utrecht province's official Veilig Thuis organisation with advies- en meldpunt, crisis response, and case management functions directly comparable to VTRR's mandate and structure.
• Centrum Seksueel Geweld: National centre for sexual violence with regional acute care and forensic-medical functions; comparable crisis-intervention mandate and regional hub structure to VTRR's Crisisteam.
• Blijf Groep: Amsterdam-based organisation providing shelter, advice, and intervention for domestic violence; overlapping service portfolio with VTRR (advice, reporting, intervention) but with shelter as the core delivery model.
• Veilig Thuis Amsterdam-Amstelland: Regional advice and reporting point for domestic violence and child abuse in Amsterdam-Amstelland, operating under the same national Wmo 2015 framework and serving comparable 24/7 hotline, crisis team, and area-team functions as VTRR.
• Veilig Thuis Haaglanden: The Hague regional Veilig Thuis organisation providing statutory advice, reporting, and intervention services for domestic violence and child abuse; same statutory mandate and service model as VTRR in a different region.
• Fier: Northern Netherlands organisation combining Veilig Thuis functions with shelter and specialised care for domestic violence and sexual abuse; comparable statutory tasks and partner-network model as VTRR.
• Moviera: Gelderland-based Veilig Thuis organisation and broader domestic violence intervention provider; comparable mandate, regional funding structure, and supervisory oversight model as VTRR.

Emerging players

• Leger des Heils Jeugdbescherming: Major Dutch youth protection and family support provider whose care division leadership now sits on VTRR's board; comparable funding mix (government/municipal) and case-management functions for vulnerable families.
• Arosa: Rotterdam-based women's shelter and crisis support organisation partnering with VTRR on acute domestic violence cases; comparable client base but focused on shelter rather than advice/reporting.

Regional players

• Raad voor de Kinderbescherming: National Dutch Child Protection Council that VTRR collaborates with on severe child-safety cases; while not a peer in service delivery, it is the key downstream statutory partner and most structurally comparable national body.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/veilig-thuis-rotterdam-rijnmond

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Veilig Thuis Rotterdam Rijnmond