Arosa, aanpak huiselijk geweld

What Arosa, aanpak huiselijk geweld does

Arosa, aanpak huiselijk geweld is a Dutch non-profit organization specializing in the response to domestic violence, operating under Stichting KesslerPerspektief from its headquarters in Den Haag with regional operations in Rotterdam, Delft, Zoetermeer, Haaglanden, Westland, and surrounding South Holland municipalities. The organization serves victims of domestic violence and child abuse — including women, men, children, elderly individuals, teenage mothers, and stalking victims — alongside a perpetrator intervention program and forensic care services for justice-involved clients with mental health needs.

Arosa's service portfolio centers on crisis shelter (Crisisopvang at secret addresses), protected housing (Beschermd wonen with 24-hour supervision), home-based support (Ambulante Begeleiding), and specialized programs for men (Mannenopvang), teenage mothers (Opvang tienermoeders), and elderly abuse victims. The organization has developed two notable technology-enabled service lines: AWARE, a GPS-equipped mobile panic button directly connected to police dispatch combined with victim counseling (methodology owned by Arosa and recognized by Movisie), and the Slachtoffer Device, a pilot-phase electronic monitoring system pairing a perpetrator ankle bracelet with a victim alert device monitored via a 24/7 dashboard. It also operates the SafetyNed consortium (with Moviera and Blijf Groep) for online threat removal in partnership with Google and Apple.

The organization is funded through Dutch healthcare insurance (zorgverzekering) for eligible care and through municipal contracts in South Holland for social support services, with referrals flowing primarily through Veilig Thuis (the national 24/7 domestic violence hotline), police, municipalities, and the Zorg- en Veiligheidshuis. It holds the Keurmerk Veiligheid in Vrouwenopvang quality mark, ISO 9001 certification, and WKKGZ compliance, and is governed by a two-member executive board plus a five-member Supervisory Board under the Governance Code for Healthcare. The KesslerPerspektief Academy (established 2023) supports workforce development.

Name

Arosa, aanpak huiselijk geweld

Legal name

Stichting KesslerPerspektief

Website

https://arosa.nl

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Arosa is a Dutch non-profit foundation operating in South Holland that provides crisis shelter, protected housing, outpatient support, and technology-enabled services (AWARE, Slachtoffer Device) for victims of domestic violence, stalking, elder abuse, and perpetrators, funded through healthcare insurers and municipal contracts.

Ownership category

akta.pro rank

Product category

Domestic violence support services

NAICS

Community Housing Services (62422), Services for the Elderly and Persons with Disabilities (624120), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Social Services (8300), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF)

akta.pro secondary industry

Protection Services (GBV, Child Protection, Legal Aid) (BPADADAH)

Keywords

• Domestic violence services
• Crisis shelter services
• Victim support programs
• Perpetrator intervention
• Social services nonprofit

Headquarters

HQ city

Den Haag

HQ country

Netherlands

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Healthcare Funding: As part of KesslerPerspektief foundation, Arosa operates as a healthcare organization funded through Dutch healthcare insurance (zorgverzekering) and municipality contracts for social support services. Services are provided under the quality mark Veiligheid in Vrouwenopvang (Safety in Women's Shelter).

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Arosa provides shelter, protected housing, ambulatory guidance, perpetrator intervention, and technology-enabled safety solutions (AWARE mobile panic button and Slachtoffer Device electronic monitoring) for victims and perpetrators of domestic violence, child abuse, stalking, elder abuse, human trafficking, and online threats across South Holland municipalities. All services are delivered 24/7 under the Keurmerk Veiligheid in Vrouwenopvang quality mark, combining human counseling with proprietary technology to durably stop or prevent domestic violence.

Product overview

Arosa is a specialized domestic violence shelter and support organization under KesslerPerspektief operating in Rotterdam, Den Haag, Delft, and surrounding areas. The portfolio consists of residential and outpatient services centered on two technology-enabled core products: AWARE (a GPS-enabled mobile panic button linked directly to police dispatch with victim counseling) and the Slachtoffer Device (an ankle bracelet for perpetrators with 24/7 dashboard monitoring to ensure distance compliance). Supporting these are shelter services including Crisisopvang (emergency shelter at secret locations), Beschermd wonen (24-hour protected housing), Mannenopvang (male victims shelter), and Opvang tienermoeders (young mothers shelter). Additional services include Begeleid wonen (home-based support), Take a break (temporary partner separation program), Plegeraanpak (perpetrator intervention keeping victims in home), Forensische zorg (forensic care), Online bedreigingen/safetyNed (online safety tools with Google/Apple content removal), Ouderenmishandeling (elder abuse services), and Voorlichting & workshops (educational programs).

Differentiator

Problem solved

Functional benefit

Brands

• AWARE: A portable emergency button connected to police for stalking and domestic violence victims, combined with guidance focused on recovery and empowerment.
• SafetyNed
• Competentiegericht Begeleiden (CGB)
• Slachtoffer Device

Products and services

• AWARE

Quantifiable outcome

• Average crisis shelter stay of 6-12 weeks for domestic violence victims
• +2 more outcomes

Named customers4 records

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered core, major and supportive.

• Politie (Police)coreStrategic or Co-development PartnerPolice are key partners in AWARE system - directly connected to police dispatch center for emergency response. Police also involved in Slachtoffer Device pilot program and general domestic violence response. Collaboration also includes Openbaar Ministerie (Public Prosecutor) and Reclassering (Probation Service).
• Veilig ThuiscoreStrategic or Co-development PartnerNational advice and reporting point for domestic violence and child abuse. Veilig Thuis assesses all help requests at Loket Huiselijk Geweld. Partners in safety chain for domestic violence cases. Available 24/7 at 0800-2000.
• Zorg- en VeiligheidshuiscoreStrategic or Co-development PartnerCollaboration in approach to domestic violence and stalking cases involving both healthcare and safety/legal aspects. Integrates care and safety services.
• safetyNed (with Moviera and Blijf Groep)majorStrategic or Co-development PartnerSafetyNed is an initiative of Arosa, Moviera, and Blijf Groep. Provides knowledge and tools for victims and care providers to be safe online. Can help remove online threats (texts and photos) from internet through partnerships with Google and Apple.
• Stichting MendoosupportiveOthersProvides foster families for pets during client stays in shelter. Stichting Mendoo is reachable 24/7 for arranging pet care when clients cannot bring pets to shelter.
• QuasirsupportiveImplementation/ SI/ Consulting PartnerProvides independent client confidential person (vertrouwenspersoon) and external complaints mediator. Accessible Monday-Friday 9:00-17:00. Contact: [email protected] or 085-4874012.
• ZorgstemsupportiveImplementation/ SI/ Consulting PartnerProvides independent confidential person for clients with Wzd (Wet zorg en dwang) indication, such as those with intellectual disabilities or dementia. Contact via www.zorgstem.nl.
• ValentesupportiveOthersSector organization for care and welfare in Netherlands. Arosa is affiliated member.
• GooglesupportiveTechnology or IntegrationThrough safetyNed program, Google works with Arosa to remove online threats, texts and photos, from internet platforms.
• ApplesupportiveTechnology or IntegrationThrough safetyNed program, Apple works with Arosa to address online threats on Apple platforms.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Women's Aid (UK): UK federation of domestic violence services offering refuge, advocacy, and technology partnerships (e.g., with social platforms to remove abuse content). Comparable to Arosa's shelter-plus-online-safety model.
• Veilig Thuis: National Dutch advice and reporting point for domestic violence and child abuse. Operates upstream of Arosa as a referral channel but also delivers support services, making it a partial peer and a key partner.
• Refuge (UK): UK's largest domestic violence charity operating helplines, refuges, and tech-enabled safety services (including panic-button initiatives). Internationally comparable in mission and tech-enabled shelter model.

Direct peers

• Kadera: Dutch women's shelter and domestic violence support organization offering crisisopvang and ambulatory support — a regional direct comparable to Arosa.
• Blijf Groep: Dutch domestic violence shelter and support provider that co-initiated safetyNed with Arosa and Moviera. Operates overlapping shelter, ambulatory, and perpetrator-intervention services in the Netherlands.
• Centrum Seksueel Geweld (CSG): National network of centers for sexual violence in the Netherlands providing crisis response, forensic care, and aftercare — overlapping with Arosa's forensic care and human-trafficking services.
• Moviera: Major Dutch domestic violence and shelter organization, also a co-founder of safetyNed alongside Arosa. Directly comparable in mission, shelter portfolio, and technology partnerships.
• Fier (voorheen SHHV/Loverboys): Dutch organization offering crisis shelter, trauma treatment, and specialized programs for victims of domestic violence, loverboys, and human trafficking. Comparable in target population and service mix.

Others

• Valente: Dutch sector organization for care and welfare; Arosa is an affiliated member. Acts as an industry body rather than direct competitor, but represents the broader ecosystem in which Arosa competes for tenders.

Regional players

• Bundesverband Frauenberatungsstellen und Frauennotrufe (bff): German umbrella of women's counseling centers and helplines addressing domestic and sexual violence. Operates in a different jurisdiction but follows a comparable shelter/counseling/hotline model with similar systemic approach.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/arosarotterdam

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arosa, aanpak huiselijk geweld