City of Castle Rock

Municipal Government Servicesci.castle-rock.wa.us

The City of Castle Rock is a municipal government in Cowlitz County, Washington, serving approximately 2,120 residents with statutory services including police, water and sewer utilities, building permits, library, parks, and planning, delivered via City Hall and cloud-based platforms.

Company typePrivate
Founded1890
HeadquartersCastle Rock, United States
Headcount—
GTM typeB2C
OfferingServices

What City of Castle Rock does

The City of Castle Rock is a non-chartered code city and incorporated municipal government in Cowlitz County, Washington, serving approximately 2,120 residents under a mayor-council form of government. It was incorporated in 1890 and operates as the northernmost city in Cowlitz County, situated between the Cowlitz River and Interstate 5. The city provides statutory municipal services including police, fire and ambulance (the latter two contracted via Cowlitz Fire Protection District #6), water and sewer utilities, public works, library services, parks, building and planning, and municipal court (contracted to Cowlitz County District Court). Specialized functions such as city attorney, city engineer, city planner, and building official are sourced through intergovernmental and professional services contracts with Thompson Guildner & Associates, Gibbs and Olson, Kimley-Horn, and Cowlitz County.

The city operates a multi-channel digital service delivery model built on third-party SaaS platforms rather than proprietary technology. Cloudpermit handles online building permit processing (application, status, inspection requests, fee payment), Invoice Cloud processes online utility bill payments with credit card and ACH/EFT options, ecode360 hosts the searchable municipal code, and GoToMeeting/CivicClerk support virtual public meetings. City Hall at 141 A Street SW serves as the primary in-person service hub, supplemented by a mail/drop-box channel and online portals. The technology posture is procurement-driven, not product-driven.

Revenue is generated through four primary streams: property taxes, monthly water/sewer/stormwater utility fees, building permit and planning fees (transaction-based, non-refundable), and business licenses and gambling taxes. Pricing for utility convenience fees is explicitly disclosed ($3.95 credit card / $0.95 ACH per transaction). The city positions itself as the "Gateway to Mount St. Helens" for tourism and operates a Transportation Benefit District as a separate funding vehicle. No equity, venture, or external capital is involved; ownership is purely public.

City of Castle Rock firmographics

Firmographics

Name: City of Castle Rock
Legal name: City of Castle Rock, Washington
Website: https://ci.castle-rock.wa.us
Company type: Private
Founded year: 1890
Operating status: Operating
Short description: The City of Castle Rock is a municipal government in Cowlitz County, Washington, serving approximately 2,120 residents with statutory services including police, water and sewer utilities, building permits, library, parks, and planning, delivered via City Hall and cloud-based platforms.
Ownership category
akta.pro rank

City of Castle Rock industry classification

Industry

Product category: Municipal Government Services
NAICS: Administration of Housing Programs, Urban Planning, and Community Development (925)
SIC: Non-Operating Establishments (9995)
akta.pro primary industry: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
akta.pro secondary industry: Government & Civic Building Construction (Courthouses, City Halls, Public Safety) (IMAFACAF)

Keywords

Municipal government services
Public utility services
Building permit administration
Public safety services
Urban planning and zoning

Where City of Castle Rock is headquartered

Location

Headquarters

HQ city: Castle Rock
HQ country: United States
HQ region: North America

Offices4 records

Markets served

City of Castle Rock business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Others

Revenue model

Property Taxes: Property tax revenues supporting general city operations and services
Utility Services Revenue: Water, sewer, and stormwater utility service fees billed monthly to residents
Building Permits and Planning Fees: Fees collected for building permits, planning applications, and development reviews
Business Licenses and Taxes: Business licensing fees and gambling taxes from local businesses

Pricing tiers

Model	Billing	Price
Subscription	Monthly	Water, Sewer, and Stormwater Utility Services
Transaction based/ take rate	Pay-as-you-go	Building Permit Processing
Transaction based/ take rate	Pay-as-you-go	Utility Payment Convenience Fees

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

City of Castle Rock product offering

Product offering

Core offering

The City of Castle Rock is a non-chartered code city in Cowlitz County, Washington providing essential municipal government services to approximately 2,120 residents. Core offerings include police and contracted fire/ambulance services, water and sewer utility provision, parks and library operations, building permits, planning and zoning administration, public works, and municipal court services through contracted agreements.

Product overview

The City of Castle Rock is a municipal government that provides public services to its approximately 2,120 residents. Rather than a unified software product, the city's digital presence consists of multiple externally-hosted platforms for specific municipal functions: Cloudpermit for building permits, Invoice Cloud for utility payments, ecode360 for municipal code access, and GoToMeeting/CivicClerk for virtual public meetings. These are third-party commercial platforms adapted for government use rather than proprietary technology products.

Differentiator

Problem solved

Functional benefit

Brands

Gateway to Mount St. Helens: The city's tagline and tourism branding positioning Castle Rock as the gateway city to Mount St. Helens National Monument.

Products and services

Police Services Law enforcement services provided to Castle Rock residents and businesses through the Castle Rock Police Department.
Fire and Ambulance Services Fire protection and ambulance services provided through Cowlitz Fire Protection District #6 under annexation agreement.
Water, Sewer, and Stormwater Utility Services Monthly utility service provision for water, sewer, and stormwater to city residents, with online bill payment through Invoice Cloud.
Online Building Permits (Cloudpermit) Cloud-based building permit application, status tracking, inspection requests, and fee payment for residents and contractors.
Parks and Recreation City parks and recreational facilities including the Riverfront Trail, Bike Skills Park, and award-winning flower basket beautification program.
Castle Rock Library Public library services provided at 137 Cowlitz Street West under the direction of the Castle Rock Library Board.
Municipal Court Services Municipal court services contracted through Cowlitz County District Court, handling court cases, jury summons, tickets, and payments at the Hall of Justice in Kelso.
Business Licensing and Development Review Business licensing fees, gambling taxes, planning applications, and development reviews for local businesses operating within the city.
Municipal Code Access Online access to the Castle Rock Municipal Code via the ecode360 platform, providing searchable municipal ordinances and regulations.

Quantifiable outcome

2004 Municipal Achievement Gold Medal Award from Association of Washington Cities for Riverfront Trail Project
+1 more outcomes

Companies that use City of Castle Rock

Customer profile

Named customers3 records

Segments3 records

Ideal customer profiles3 records

City of Castle Rock technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature2 records

City of Castle Rock partnerships and signals

Strategic signal

Partnerships

Ten partnerships are on record, tiered core, minor and moderate.

Cowlitz Fire Protection District #6coreStrategic or Co-development Partner · 29 November 2005Effective November 29, 2005, Castle Rock voters approved annexation of all city fire and ambulance services into Cowlitz County Fire Protection District #6. The district obtained all city-owned equipment and supplies for fire and ambulance services. All three of the city's full-time paramedics and volunteer force became Cowlitz Fire Protection District #6 employees. Location: 146 A Street SW, PO Box 205, Castle Rock, WA 98611.
Cowlitz County District CourtcoreStrategic or Co-development PartnerThe City of Castle Rock contracts with Cowlitz County District Court for Municipal Court services. Court is held at Hall of Justice, 2nd Floor, 312 1st Avenue, Kelso, Washington. Services include court cases, jury summons, tickets, payments, and court-appointed attorneys.
CloudpermitcoreTechnology or IntegrationCloud-based building permit software platform enabling the city to offer complete online building permit processing. Residents can apply, check status, request inspections, and communicate with the building department through the platform.
Invoice CloudcoreTechnology or IntegrationOnline payment processing platform for utility bills. Enables residents to pay utility bills safely online via credit card or ACH/EFT with convenience fees.
Gibbs and Olson, Civil EngineerscoreImplementation/ SI/ Consulting PartnerContracted City Engineer Tom Gower provides civil engineering services. Firm located at PO Box 400, Longview, WA 98632. Responsible for engineering standards and public works construction oversight.
Thompson Guildner & Associates Inc. P.S.coreImplementation/ SI/ Consulting PartnerCity Attorney Nikki Thompson, Managing Partner at Thompson Guildner & Associates Inc. P.S. located at 110 Cedar Ave, Ste 102, Snohomish, WA 98290. Provides city attorney services.
City of KelsominorImplementation/ SI/ Consulting PartnerProsecuting Attorney Stewart Feil is an attorney at law with the City of Kelso, providing municipal court prosecution services for Castle Rock.
Kimley-HorncoreImplementation/ SI/ Consulting PartnerContracted City Planner Rachel Granrath, AICP from Kimley-Horn provides city planning services for Castle Rock.
Cowlitz-Wahkiakum Council of GovernmentsmoderateStrategic or Co-development PartnerStaff assistance for comprehensive planning process; planning coordination with regional government body. Contact: Lisa Brosnan at (360) 577-3041.
MRSC Rosters (Municipal Research Service Center)minorChannel Partner/ Reseller/ DistributorSmall Public Works Roster program transition to MRSC Rosters online database. Contractors and consultants must register with MRSC Rosters to be eligible for small public works projects.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

City of Castle Rock competitors and assessment

Company assessment

Others

Cloudpermit: Vendor partner providing Castle Rock's cloud-based building permit platform; illustrates the SaaS infrastructure layer modern small cities are adopting for permitting and inspection workflows.

Direct peers

City of Ridgefield: Cowlitz County small city providing comparable municipal services including water utilities, building permits, and parks. Slightly larger and faster-growing, but same operational template.
City of Long Beach: Small Pacific city in nearby Pacific County, WA with comparable municipal service structure and rural small-town operating profile along the Washington/Oregon border region.
City of Kelso: Neighboring Cowlitz County city that contracts its prosecuting attorney to support Castle Rock's municipal court. Similar small-city Pacific Northwest municipal service profile and direct operational interconnection.
City of Kalama: Small Cowlitz County city on I-5 with matching municipal structure — utilities, building department, parks, and contracting with county-level service providers.
Town of Cathlamet: Small Wahkiakum County municipality offering similar core municipal services (water, sewer, parks, planning) to a comparably small population base along the Columbia River.
City of Woodland: Cowlitz County neighbor city of similar size profile offering analogous water/sewer utilities, building permitting, and small-town municipal services in Southwest Washington.
City of La Center: Small Clark County, WA code city with analogous municipal service offerings, utility billing, and small-city government operating profile.

Broad incumbents

City of Vancouver: Larger Southwest Washington municipality providing the same municipal service categories but at metropolitan scale; serves as a regional benchmark for service delivery models and digital platforms.
Cowlitz County Government: Broader regional government providing shared services (district court, building official, public works) that Castle Rock relies on via contract. Operates at county scale with overlapping jurisdictional authority.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights6 records

Customer concentration

City of Castle Rock financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Castle Rock leadership team

Management profile

Number of profiles

Profiles10 records

City of Castle Rock subsidiaries and ownership

Company hierarchy

Subsidiaries2 records

City of Castle Rock funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Castle Rock M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Castle Rock

What does City of Castle Rock do?

Is City of Castle Rock a public or private company?

City of Castle Rock is a private company. It is classified as state government owned and is currently operating.

When was City of Castle Rock founded?

City of Castle Rock was founded in 1890.

Where is City of Castle Rock based?

City of Castle Rock is headquartered in Castle Rock, United States, in the North America region.

How does City of Castle Rock make money?

Four revenue lines are on record. Property Taxes are the primary driver. The others are utility Services Revenue, building Permits and Planning Fees and business Licenses and Taxes.

Who are City of Castle Rock's main competitors?

Cloudpermit is listed as an others. Direct peers are City of Ridgefield, City of Long Beach, City of Kelso, City of Kalama, Town of Cathlamet, City of Woodland and City of La Center. Broad incumbents are City of Vancouver and Cowlitz County Government.

Does City of Castle Rock have an API?

No public API is recorded for City of Castle Rock.

What industry is City of Castle Rock in?

City of Castle Rock's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of IMAFACAF, Government & Civic Building Construction (Courthouses, City Halls, Public Safety). Its NAICS code is 925 and its SIC code is 9995.