Telematics

What Telematics does

Telematics is the in-house brand of Yercaud Electronics Pvt Ltd (YEPL), a privately-held Indian telecom equipment manufacturer founded in 1991 and headquartered at Kamaraj Bhavan, #573 Anna Salai, Chennai 600 006. The company designs, manufactures, and services EPABX/PBX telephone systems spanning small-office systems (e.g., 104FX-A with 1 CO line / 4 extensions) through enterprise-scale platforms such as the UCX3300 IP PBX, which supports up to 100,000 subscribers, and the TI500-E, which links up to 992 extensions across 8 systems via IP-based interlink. Its product portfolio includes the FX-A, GX, TCX200, TI500 series, GSM Fixed Cellular Terminals, and the proprietary C-Switcher technology for distributed EPAX interconnection over UTP Cat 6 cabling; all systems are engineered for Indian power and weather conditions with inbuilt surge and lightning protection. The technology stack is hybrid TDM/IP with VoIP, GSM, and LAN integration and proprietary software for VoIP gateway and call billing.

Telematics operates an enterprise-focused, sales-led go-to-market. It sells hardware (PBX/EPABX, IP PBX, intercoms, FCT) on a quote basis to government, PSU, banking, education, healthcare, manufacturing, hospitality, and corporate customers, and runs parallel installation, repair, and Annual Maintenance Contract (AMC) service lines delivered by an in-house field service engineering network. Channel sales to mid-market and smaller customers are enabled through a B2B partner login portal and a dealer/reseller network. Marquee customers include BSNL, ELCOT, Airport Authority of India, Indian Coast Guard, Greater Chennai Corporation, BHEL, Ashok Leyland, L&T, Blue Dart, Indian Oil, BPCL, HDFC Bank, Bank of Baroda, PNB, IIT Madras, Sathyabama University, SAIL, and Madras High Court. The company holds ISO 9001:2015 and ISO 14001:2015 certifications, is registered as a trademark holder for the Telematics brand and C-Switcher technology, and maintains a technical integration relationship with BSNL including SIP TRUNK training. Telematics is founder/owner-operated with no disclosed external funding, no parent company, and a current operating footprint spanning Tamil Nadu, South India, and India, with an initial international milestone reported in 2024.

Name

Telematics

Legal name

Yercaud Electronics Pvt Ltd

Website

https://telematicsindia.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Telematics (Yercaud Electronics Pvt Ltd) is a Chennai-based Indian manufacturer founded in 1991 that designs, produces, and services EPABX and IP PBX telephone systems — from small-office switches to 100,000-subscriber enterprise platforms — for government, PSU, banking, education, healthcare, and corporate customers across India.

Ownership category

akta.pro rank

Product category

Business Telephone Systems (EPABX / PBX Equipment)

NAICS

Telephone Apparatus Manufacturing (33421), Communications Equipment Manufacturing (3342)

SIC

Telephone & Telegraph Apparatus (3661), Communications Equipment, Nec (3669)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

Keywords

• Business telephone systems
• EPABX systems
• IP PBX solutions
• Intercom systems
• Fixed cellular terminals

Headquarters

HQ city

Chennai

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. PBX/EPABX Hardware Sales: Sale of telephone systems including EPABX, PBX, IP PBX, intercom devices, and GSM terminals. Products sold include GX series, TCX series, TI500 series, and UCX3300 IP PBX. One-time hardware revenue with varying system capacities.
2. Installation Services: Professional installation of PBX systems, office telephone systems, hotel telephone systems, and home telephone systems. Includes site surveys, system configuration, cable laying, and commissioning.
3. Annual Maintenance Contracts (AMC): Ongoing maintenance and support contracts for installed systems. Includes preventive maintenance visits, fault resolution, and priority service desk access.
4. Repair Services: Repair services for apartments, factories, malls, offices, organizations, and houses. Provides genuine parts replacement with warranty.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Telematics designs and manufactures a portfolio of EPABX/PBX telephone systems, IP PBX platforms, intercoms, and GSM Fixed Cellular Terminals under the Telematics brand, ranging from small 1-CO/4-extension units to enterprise-scale IP PBX supporting up to 100,000 subscribers. The company complements hardware sales with professional installation services, Annual Maintenance Contracts (AMC), and repair services delivered through a nationwide field service engineer network, targeting enterprise, government, and institutional customers across India.

Product overview

Telematics is a brand of Yercaud Electronics Pvt Ltd (YEPL), an ISO 9001:2015 and ISO 14001:2015 certified company established in 1991 and headquartered in Chennai, India. The company manufactures a comprehensive portfolio of EPABX/PBX telecom systems and Fixed Cellular Terminals (FCT), spanning multiple product series: the FX-A series (104FX-A, 206FX-A, 308FX-A, 412FX-A) for small to mid-size deployments with CO line and extension combinations; the GX series (GX206, GX308) providing GSM-optional support with memory dialing; the TCX200 series (TCX200-2S/4S/8S/11S) offering IP-capable systems with built-in LAN, voice guidance, and CLI routing for mid-to-large capacity; the TI500 series (TI500-2S/4S/8S/11S) as feature-rich EPABX systems with KTS support, voice guidance, and conference capabilities; the TI500-E as an enterprise-scale IP-based interlink solution supporting up to 992 extensions across 8 linked systems; the GSM FCT product for fixed cellular terminal applications; and the UCX3300 as an advanced IP PBX supporting up to 100,000 subscribers with full UC features including auto attendant, ACD, call recording, and multilingual IVR. The products are designed for Indian weather conditions without requiring air conditioning, and integrate with fax, VoIP, telephone, FCT, WLL, and computer connectivity.

Differentiator

Problem solved

Functional benefit

Products and services

• 104FX-A Compact EPABX system supporting 1 CO line and 4 extension lines with call blocking capability, designed for small offices and home offices.
• 206FX-A EPABX system supporting 2 CO lines and 6 extension lines, with caller-ID detection (FSK and DTMF), over-voltage protection, inbuilt lightning arrester, surge current protection, trunk and extension LED monitor, power failure transfer, and flexible wall/desktop mounting.
• 308FX-A EPABX system supporting 3 CO lines and 8 extension lines, with power failure transfer for the first trunk, designed for small to mid-sized businesses.
• 412FX-A EPABX system supporting 4 CO lines and 12 extension lines, suitable for small and growing businesses needing internal telephone connectivity.
• GX206 PBX system with global memory dialing, conference support, auto call back, call parking, and trunk redial features for small office deployments.
• GX308 PBX system with optional GSM support, global memory dialing for 100 numbers, trunk and extension LED monitoring, conference, auto call back, call parking, and trunk redial features.
• TCX200-2S EPABX system supporting 4 CO lines and 16 extension lines, featuring built-in voice guidance, external call forward, and flexible numbering.
• TCX200-4S / TCX200-8S / TCX200-11S IP-capable EPABX family supporting up to 34 (4S), 96 (8S), or 130 (11S) extension lines and 8 trunks, with built-in LAN connectivity, voice guidance, CLI-based routing, remote programming, trunk-to-trunk patch up, account codes, and denied tables.
• TI500-4S / TI500-8S / TI500-11S Feature-rich EPABX systems supporting up to 66 (4S), 130 (8S), or 178 (11S) extension lines with KTS support, internal voice guidance, flexible numbering, conference (3-5 parties), multiple paging, daily alarm, hot line, barge-in, emergency reporting, flat door lock, call pickup, and executive extension features.
• TI500-E Enterprise-scale IP-based EPABX supporting up to 992 extension lines across 8 linked systems, with IP-based interlink communication, caller identification, flexible 1- to 5-digit numbering, voice prompts, reminder alarm, and daily alarm.
• FCT (GSM Fixed Cellular Terminal) GSM Fixed Cellular Terminal providing caller-ID (DTMF), 100% full load burn-in testing, 48Vdc on-hook voltage, separate LED signal strength monitor, and current boosting circuit for GSM engine.
• UCX3300 IP PBX system supporting up to 100,000 subscribers with optional redundancy, auto attendant with multilingual IVR, ACD, call hunting groups, call forwarding/transfer/hold/recording/park/pickup, music on hold, call monitoring, CDR and billing, intercom, paging, and public announcements.
• Telecom Installation Services Professional installation of PBX, EPABX, office, hotel, and home telephone systems, including site surveys, system configuration, cable laying, and commissioning, delivered through field service engineers.
• Annual Maintenance Contracts (AMC) Ongoing maintenance and support contracts for installed PBX/EPABX systems, including preventive maintenance visits, fault resolution, and priority service desk access.
• Telecom Repair Services Repair services for telephone/PBX systems in apartments, factories, malls, offices, organizations, and houses, with genuine parts replacement under warranty.

Quantifiable outcome

• Copper cabling costs significantly reduced through distributed Telematics EPAX system with C-Switcher Technology
• +1 more outcomes

Named customers24 records

Segments9 records

Ideal customer profiles7 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

One partnership is on record.

• BSNL (Bharat Sanchar Nigam Limited)coreTechnology or Integration · 21 November 2020BSNL staff receive SIP TRUNK training from Telematics, indicating technical integration partnership. Telematics engineers coordinate with BSNL staff for PRI line issues and connectivity. This is a critical partnership as BSNL provides telecom infrastructure lines that Telematics PBX systems connect to.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Ericsson-LG Enterprise: iPECS PBX and UC platforms compete with Telematics' IP-PBX offerings in SMB and mid-market, including in South Asian markets.
• Avaya Holdings: Global incumbent in business telephony and contact center (Avaya Aura, IP Office). Competes with Telematics in mid-to-large enterprise PBX deployments, but operates globally with a much broader UC portfolio.
• Alcatel-Lucent Enterprise: OmniPCX Enterprise and Rainbow cloud UC offer on-prem and hybrid PBX alternatives to Telematics in hospitality, healthcare, government and education verticals.
• Cisco Systems (Webex Calling / UCM): Cisco Unified Communications Manager and Webex Calling are dominant enterprise alternatives to Telematics' UCX3300/TI500-E, especially for large banks, government and PSUs in India.
• Panasonic Connect: Panasonic business telephone systems and KX-NSX/NCP series directly overlap with Telematics' hybrid TDM/IP PBX portfolio, especially in hospitality and SMB.
• NEC Corporation (NEC Enterprise): UNIVERGE SV9000/SL2100 series PBX and UC solutions compete with Telematics' UCX3300/TI500 in enterprise voice. NEC is a global incumbent with broader UC and IT services.

Emerging players

• 3CX: Software-based IP PBX and hosted UC platform that competes with Telematics' IP-PBX in SMB and mid-market globally, including in price-sensitive markets like India.

Direct peers

• Mitel Networks: MiVoice and MiCloud PBX/UCaaS portfolios overlap directly with Telematics' UCX3300 IP-PBX and growing UC ambitions, particularly in mid-market and enterprise voice.
• Matrix Comsec: Indian-headquartered PBX, IP-PBX and telecom equipment manufacturer with overlapping product lines (PBX systems, intercoms, FCT-style gateways) targeting the same enterprise and SME segments in India. The closest direct domestic competitor to Telematics.
• Sangoma Technologies: Sangoma PBXact, Switchvox and FreePBX-based IP-PBX solutions are direct alternatives to Telematics' IP-enabled PBX systems, including for small/mid-sized businesses.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/yepltelematics/?modal=admin_todo_tour
• LinkedInlinkedin.com/company/yercaud-electronics-pvt-ltd---india

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telematics