Automated Systems Company

What Automated Systems Company does

Automated Systems Company (ASC) is a Kuwaiti Public Shareholding Company listed on Boursa Kuwait, founded in 1976 (per company history), that provides IT services and solutions to enterprise and government customers across multiple verticals in Kuwait. Its operations span IT infrastructure (cloud, hyper-converged infrastructure, software-defined data center, networking, cybersecurity, low-voltage systems such as CCTV, access control, BMS), software solutions (Panmedica Healthcare Information System with PANMEDICA, PANLAB, PANPHARMA, and PANCLINICA modules; a Student and Learning Management System; and authorized Bentley Systems engineering software including STAAD, OpenRoads, WaterGEMS, ProjectWise, and MicroStation), managed services and outsourcing, and professional services including training through its Pitman Training Center subsidiary.

The company monetizes through a mix of subscription/recurring software licensing (HIS, LMS), one-time license sales (engineering software), hardware sales (low-voltage), professional services (architecture, implementation, support), and managed services (NOC, resource outsourcing). Pricing is not publicly disclosed. Its go-to-market is enterprise field sales and direct government procurement, with named anchor customers including the Central Bank of Kuwait, Kuwait Airways, Directorate General of Civil Aviation, Ministry of Education, Ministry of Public Works, Ministry of Electricity & Water, Kuwait Oil Company, Kuwait Fire Force, and Zakat House.

ASC's strategic posture is built on long-standing Kuwait relationships, a Boursa Kuwait listing, ISO 27001 certification, and a broad technology partner ecosystem (Bentley as core, plus Aruba, Oracle, Fortinet, VMware, Veeam, HP, Lenovo, Sophos, Bitdefender, Barracuda, Avaya, Micro Focus, Classter). The company is led by Vice Chairman & CEO Ahmad S. Alsumait and Chairman Majed Ahmed Aladwani, with a board that underwent significant restructuring in 2024 alongside governance-related disclosures including two Disciplinary Council Decisions and the termination of the Financial Director. Geographic footprint is single-country (Kuwait) with no international expansion disclosed.

Name

Automated Systems Company

Legal name

Automated Systems Company

Website

https://asc-me.net

Company type

Public

Founded year

1976

Operating status

Operating

Headcount range

101–250 employees

Short description

Automated Systems Company (ASC) is a Kuwaiti public shareholding IT services and solutions provider serving government, aviation, healthcare, education, banking, oil & gas, telecom, and engineering clients with infrastructure, cybersecurity, HIS, LMS, and Bentley-engineered software offerings.

Ownership category

akta.pro rank

Product category

IT Services and Solutions

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Software Publishers (51321)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Network Operations Outsourcing (NOC Services) (BPAEAMAD)

akta.pro secondary industries

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE), Infrastructure as Code (IaC) & Configuration Management (BPAEAKAF), Infrastructure Automation & Configuration Management (IaC) (HDABABAF), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK), Compliance, GRC Workflow & Audit Automation Platforms (HDAEAHAL)

Keywords

• IT infrastructure solutions
• Healthcare information systems
• Managed IT services
• Cybersecurity solutions
• Engineering software solutions

Headquarters

HQ city

Shuwaikh

HQ country

Kuwait

HQ region

Middle East

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. IT Infrastructure Solutions: Provide IT infrastructure solutions including cloud, HCI, software defined solutions, servers, storage, networking, virtualization, disaster recovery and data backup services
2. Professional Services: Solution architecture, design, project implementation, and technical support services including annual maintenance contracts
3. Managed Service Provider & Outsourcing: NOC services and specialized technical resources outsourcing services
4. Healthcare Information System (HIS): Software solutions for hospitals, clinics, pharmacies including PANMEDICA, PANLAB, PANPHARMA, and PANCLINICA systems
5. Low Voltage Solutions: Design, propose, and implement low voltage solutions including UPS, cabling, BMS, CCTV, access control, lighting control systems
6. Pitman Training: Training courses in business, management, finance, IT and professional development offered through subsidiary Pitman Training Center
7. Engineering Software Solutions: Engineering software sales and training including Bentley Systems products for structural design, civil design, hydraulics and hydrology

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Automated Systems Company (ASC) delivers IT infrastructure, cybersecurity, software, and managed services to enterprise and government clients across Kuwait. It sells and supports its own Panmedica Healthcare Information System (hospital, lab, pharmacy, polyclinic modules), a Student and Learning Management System, and resells/implements Bentley engineering software. It also operates the Pitman Training Center subsidiary offering professional IT and business training.

Product overview

Automated Systems Company (ASC) offers a multi-product portfolio centered on IT services and solutions for the Kuwait market. The core offerings include a unified Healthcare Information System (HIS) branded as Panmedica, which encompasses modules for hospital management (PANMEDICA), laboratory operations (PANLAB SYSTEM), pharmacy management (PANPHARMA SYSTEM), and polyclinic operations (PANCLINICA SYSTEM). Additionally, ASC provides a Student and Learning Management System (LMS) covering academic administration, and an extensive suite of Engineering Solutions featuring Bentley software products for structural analysis (STAAD, Ram), civil design (OpenRoads, OpenRail), hydraulics/hydrology (WaterGEMS, SewerGEMS), and BIM/asset management (ProjectWise, AssetWise, MicroStation). IT Infrastructure services include data center, network, cybersecurity, professional services, managed services, and low voltage solutions. The company also operates Pitman Training as a subsidiary brand offering professional IT and business training courses.

Differentiator

Problem solved

Functional benefit

Brands

• Panmedica: Healthcare Information System (HIS) solution for medium and large size hospitals with inpatient facilities, including modules such as PANMEDICA, PANLAB SYSTEM, PANPHARMA SYSTEM, and PANCLINICA SYSTEM.

Products and services

• IT Infrastructure Solutions End-to-end IT infrastructure offerings including cloud, hyper-converged infrastructure, software-defined data center, servers, storage, networking, virtualization, disaster recovery, data backup, cybersecurity, and low voltage solutions (UPS, cabling, BMS, CCTV, access control) for enterprise and government clients in Kuwait.
• Panmedica Healthcare Information System (HIS) Comprehensive hospital information system branded as Panmedica, with modules PANMEDICA (hospitals), PANLAB (laboratories), PANPHARMA (pharmacies), and PANCLINICA (polyclinics), designed for medium and large hospitals, clinics, pharmacies and medical centers.
• Student and Learning Management System (LMS) Comprehensive learning management solution for educational institutions covering school registration, transportation management, admissions, surveys, academics, library management, academic CRM, and billing.
• Engineering Solutions and Services Sales, training, consultancy and support for Bentley Systems engineering software (STAAD, Ram, OpenRoads, OpenRail, WaterGEMS, SewerGEMS, ProjectWise, AssetWise, MicroStation, OpenBuildings, LumenRT) and related CAD, BIM and GIS professional services for engineering firms and infrastructure projects.
• Pitman Training Wholly-owned subsidiary offering professional training courses in business, management, finance, IT, and certification tracks including Microsoft, Cisco, Oracle, CompTIA, security, virtualization, graphics, and finance.
• Managed Service Provider and Outsourcing Services NOC operations and specialized technical resource outsourcing that allow clients to transfer day-to-day IT operations to ASC's dedicated team.
• Cyber Security Solutions Cybersecurity offerings including endpoint protection, mail protection, firewall/IPS, cloud security, SIEM, vulnerability assessment and penetration testing, with proactive threat prediction capability that flags attacks 51 days in advance.

Quantifiable outcome

• Proactive threat predictions 51 days before attacks are launched
• +1 more outcomes

Named customers11 records

Segments10 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Bentley SystemscoreTechnology or IntegrationChannel partner for Bentley engineering software including STAAD, OpenRoads, WaterGEMS, ProjectWise, MicroStation. ASC conducts authorized training, provides consultancy and support services, and offers CAD, BIM and GIS professional engineering services.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Injazat: UAE-based IT outsourcing, cloud, and managed services provider serving government and large enterprises — directly comparable as a regional managed services and IT infrastructure peer.
• Mindware: Leading Middle East IT value-added distributor and solutions provider offering infrastructure, cloud, and security across the region — comparable as a broader regional IT solutions incumbent with multi-vendor capabilities similar to ASC.
• Starlink (Midis Group): Middle East IT solutions and services arm of Midis Group, providing enterprise IT, cybersecurity, and digital transformation — comparable as a larger regional systems integrator with multi-country reach.

Regional players

• Techno Q: Qatar-based systems integrator delivering AV, ELV, IT, and smart-building solutions to government and enterprise — comparable in low-voltage/ELV and managed services scope, serving an adjacent GCC market.
• Saudi Business Machines (SBM): IBM-aligned Saudi IT services and solutions company serving enterprise and government — comparable in scope (infrastructure, managed services, software), but operating primarily in Saudi Arabia rather than Kuwait.

Direct peers

• MDS Arabia: GCC IT services and solutions provider delivering infrastructure, networking, cybersecurity, and managed services to enterprise and government — closely aligned with ASC's IT infrastructure and managed services business.
• Gulf Business Machines (GBM): IBM-backed IT services and solutions provider operating across Kuwait and the wider GCC, delivering infrastructure, managed services, cybersecurity, and enterprise software to government and enterprise clients — directly comparable to ASC's core offerings and customer mix.
• Almasa Computer: Kuwaiti IT services and solutions provider offering infrastructure, networking, and enterprise software to local enterprises and government — directly comparable as a Kuwait-domiciled IT solutions peer.
• Advanced Technology Company (ATC): Kuwaiti IT solutions and services company serving healthcare, government, and enterprise with infrastructure, software, and managed services — closely comparable in geography, customer verticals, and product portfolio.

Others

• Cisco Systems (Middle East operations): Global networking and cybersecurity vendor whose products (networking, security, collaboration) underpin ASC's infrastructure solutions — comparable as a key technology ecosystem partner and indirect competitor for managed services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ASCKuwait
• Facebookfacebook.com/AutomatedSystemsKuwait
• LinkedInlinkedin.com/company/automated-systems
• Instagraminstagram.com/asc.kuwait

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Automated Systems Company