Union Healthcare

What Union Healthcare does

Union Healthcare, legally registered as Hexa Plus Santé groupe UNION HEALTHCARE, is a French private group founded in 1997 and headquartered in Rivesaltes that operates as a cooperative-like federation of independent medical equipment and home healthcare service providers. The group aggregates 270+ member companies and 200+ referenced suppliers under five commercial networks — Technicien de santé (160+ retail stores, 1,500+ technicians), La Vitrine Médicale, Pharelya (28 agencies serving 2,200 partner pharmacies), La Prestation Médicale (home healthcare coordination for oxygen, perfusion, insulin, and nutrition), and Medmarket (digital and simplified-membership distribution) — supported by four own-brand product lines (Hexa, Zapaco, Réva, Friimov) and a Qualiopi-certified training academy.

The underlying technology stack consists of five proprietary web applications: Hexastat NG (medical device management for 1,000+ healthcare establishments, with QR-code traceability, budget control, and HDS-certified data hosting in France), Hamanager (purchasing optimization with ERP integration to Orthop, Lomaco, and Pulse), My Pharelya and Store Santé (24/7 online ordering portals for pharmacies and healthcare professionals respectively), and the Hexaplus.fr extranet portal linking members, suppliers, and the central purchasing function. A 5,400 m² centralized logistics platform with 10 km of shelving holds 3,000 product references and supports 48-72h delivery across France. Disclosed group turnover is €260M for FY2021, generated through a mix of one-time product sales (own-brand and third-party medical equipment), recurring equipment rentals, annual membership/adhesion fees from member companies, and professional services including technical support, PSAD/PSDM certification assistance, and training. The go-to-market is B2B2C: the group sells to and through its member networks rather than directly to end consumers, with retail, pharmacy, and institutional channels layered atop the central purchasing and logistics infrastructure.

Name

Union Healthcare

Legal name

Hexa Plus Santé groupe UNION HEALTHCARE

Website

https://union-healthcare.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Short description

Union Healthcare is a French group of 270+ independent medical equipment and home healthcare providers, operating retail, pharmacy, e-commerce, and home-care networks under five banners with proprietary digital tools and a centralized logistics platform.

Ownership category

akta.pro rank

Headquarters

HQ city

Rivesaltes

HQ country

France

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. Product Sales: Sale of medical equipment including own brands (Hexa, Zapaco, Reva, Friimov) and third-party products through retail networks and e-commerce platforms (Medmarket.fr, Store Sante). Revenue generated from 260M EUR group turnover in 2021.
2. Equipment Rental: Rental of medical equipment (wheelchairs, hospital beds, oxygen equipment, etc.) to individuals and healthcare institutions through Technicien de sante and Pharelya networks.
3. Membership/Adhesion Fees: Group membership fees from 270+ member companies who benefit from collective purchasing power, shared services, marketing support, training (Union Healthcare Academy), and access to proprietary tools.
4. Services and Support: Technical services, certification support (PSAD/PSDM), training programs, marketing services, and consulting provided to member companies.

Go-to-market motion4 records

Distribution channels7 records

Marketing channels8 records

Core offering

Union Healthcare (legal name: Hexa Plus Santé groupe UNION HEALTHCARE) is a French healthcare distribution group founded in 1997, headquartered in Rivesaltes, France. The group operates as a federation of independent healthcare companies providing medical equipment distribution, home healthcare services, pharmacy support, and proprietary digital platforms. It serves its member companies and end customers through retail networks, e-commerce platforms, and home health service operations.

Product overview

Union Healthcare is a grouping of independent healthcare companies operating primarily in France, offering medical equipment distribution and home health services through multiple brand networks and private label products. The portfolio includes six main retail/store networks: Technicien de santé (160+ stores, 1,500 technicians), La Vitrine Médicale (180+ stores), Pharelya (28 agencies serving 2,200 pharmacies), La Prestation Médicale (home care coordination), and Medmarket/Distributeur Medmarket (e-commerce and purchasing group). Supporting these networks are four private label brands: Hexa (incontinence and hygiene products), Zapaco (orthopedic footwear), Rêva (memory foam pillows), and Friimov (examination gloves). Digital tools including Hexastat NG (medical device management), Hamanager (purchasing optimization), My Pharelya and Store Santé (online ordering platforms), and Hexaplus.fr (extranet portal) complete the ecosystem. The group also provides a centralized logistics platform (5,400 m²), training services via Union Healthcare Academy, and professional certification support for PSAD/PSDM operators.

Differentiator

Problem solved

Functional benefit

Brands

• Hexa: Own brand of medical products including incontinence protection (26 references), examination gloves (nitrile, latex, vinyl), bath/body care gloves, examination drapes, and massage creams. Exclusively for resale in pharmacies and specialized stores.
• Zapaco
• Rêva
• Friimov

Products and services

• Technicien de santé
• La Vitrine Médicale
• Medmarket
• Pharelya
• La Prestation Médicale
• Hexastat NG
• Private label brands (Hexa, Zapaco, Réva, Friimov)
• Training Academy

Quantifiable outcome

• 260 million EUR group turnover (2021)
• +4 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core and support.

• UPSADI (Union des Prestataires de Sante a Domicile Indépendants)coreOthers · 1 January 2016Industry union representing independent home healthcare providers. Union Healthcare joined in 2016 and obtained board position in 2018. Provides representation with government, health insurance, HAS, and regulatory bodies.
• 200+ Referenced SupplierscoreOthersGroup negotiates commercial agreements with 200+ referenced suppliers to provide competitive pricing and product availability to member companies. Suppliers include major medical equipment brands (3M, Hartmann, Invacare, Spengler, Drive, Comed, Beurer, Heine, Tena).
• DekrasupportImplementation/ SI/ Consulting PartnerExternal auditor providing blank audit services for PSDM certification preparation as part of Union Healthcare's certification support program.
• UpilitysupportTechnology or IntegrationE-learning platform provider for Union Healthcare Academy training content, hosting online courses including PSDM certification preparation (E-PSDM).
• Gandi SASsupportTechnology or IntegrationWebsite hosting provider for union-healthcare.com and affiliated websites, based in Paris.

Scale indicators14 records

Recent moves20 records

Expansion highlights6 records

Broad incumbents

• Henry Schein: Large global distributor of medical, dental, and animal health products to office-based healthcare providers. Comparable distribution business model and B2B customer overlap, though focused on office-based practitioners rather than home care/retail.
• Owens & Minor: U.S. medical-surgical distribution and healthcare logistics provider. Comparable distribution-platform business model and customer base (hospitals, EHPAD-equivalent institutions), though operating at much larger scale and U.S.-focused.
• Colisée: French nursing home and senior care operator with significant home care services. Adjacent to Union Healthcare's home care/medical equipment business and competing for the same senior patient population, but focused on facility-based care rather than equipment distribution.
• McKesson: Global healthcare distribution and services giant with extensive medical-surgical distribution and home care operations. Provides a benchmark for healthcare distribution economics and scale, though vastly larger and more diversified than Union Healthcare.
• DomusVi: Major French nursing home and senior care services group. Adjacent to Union Healthcare in the French senior care market with overlapping patient demographics, but operates residential facilities rather than medical equipment distribution networks.
• Phoenix Group: European pharmaceutical wholesale and distribution group with significant pharmacy services and healthcare product distribution. Comparable European healthcare distribution footprint and pharmacy network overlap (Pharelya), though primarily pharmaceutical rather than medical equipment.
• Orpea: Large European nursing home, clinic, and home care services operator with presence in France. Competes with Union Healthcare for senior patients and overlaps on home care, though Orpea's core is residential facilities rather than medical equipment distribution.

Direct peers

• Bastide Groupe: French-listed medical equipment retailer and home healthcare services provider (respiratory care, perfusion, diabetes, home medical equipment). Directly comparable to Union Healthcare on product categories, customer segments (individuals, institutions), and home-care service model; differs in being a single corporate entity rather than a federation of independents.
• Mediq: Netherlands-based European home medical equipment and care distributor serving patients, healthcare professionals, and institutions across multiple European countries. Directly comparable distribution model, customer base, and product portfolio; differs in scale and geographic breadth across Europe.
• LVL Médical Groupe: French home healthcare services group specialized in respiratory care (oxygen, sleep apnea, ventilation) and home medical equipment. Highly comparable to Union Healthcare's La Prestation Médicale network and Technicien de santé retail business; competes in the same French PSAD-regulated segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/groupe-union-healthcare

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Union Healthcare