The Cosmetic Clinic
The Cosmetic Clinic operates a 23+ location New Zealand franchise network licensed from Australian Skin Clinics, delivering laser hair removal, skin treatments, cosmetic injectables and teeth whitening to consumer retail customers across 10 regions, with at-home cosmeceutical skincare (Balense, ARx) sold in-clinic and online.
- Company typePrivate
- Founded1996
- HeadquartersAuckland, New Zealand
- Headcount101–250
- GTM typeB2C
- OfferingServices
What The Cosmetic Clinic does
The Cosmetic Clinic is a New Zealand-based franchise network of cosmetic treatment clinics operating under licence from Australian Skin Clinics Pty Ltd, the Australian parent that founded the global brand in 1996. New Zealand operations commenced in 2016 and have since expanded to 23+ clinic locations spanning Northland (Whangarei) to Southland (Invercargill), with heavy concentration in Auckland and additional sites across the Bay of Plenty, Waikato, Hawke's Bay, Nelson, Wellington, Canterbury and Otago. The company is led by CEO Tim Hornibrook and Chairperson Selina Gilsenan (the co-founders of the NZ business), with no disclosed external institutional, PE or VC ownership.
The core offering is a multi-modality non-surgical cosmetic service portfolio delivered through franchisee-operated clinics predominantly located in major shopping centres (Westfield, LynnMall, Bayfair, Sylvia Park, etc.). Services span laser hair removal; skin treatments including Cosmelan depigmentation, microneedling (Medipen 4 / MesoInfus), LED and Lumixa light therapy, microdermabrasion, medi-aesthetic peels, Observ 520 skin analysis, and laser treatments for pigmentation, rejuvenation and facial veins; cosmetic injectables (Dysport anti-wrinkle injections, Juvederm/Restylane/Teosyal dermal fillers, lip filler, skin hydrators, Profhilo bio-remodelling, hyperhidrosis treatment); and teeth whitening. Cosmeceutical at-home skincare is sold under two proprietary brands, Balense (entry-level) and Aesthetics Rx/ARx (advanced biotech-grade). All injectables are administered by doctors and registered nurses.
The commercial model combines one-off treatment sales, pre-paid multi-treatment packages (valid 18 months), gift cards (NZD $25–$500, 24-month validity), e-commerce skincare sales, and a forthcoming Club Blue loyalty program. Pricing is unit-based with package discounts (typically 3- or 6-session pre-pays reducing per-treatment cost by 10–25%), supported by Afterpay (4 interest-free payments), Q Mastercard (12 months interest-free), student/health-worker/corporate 25% discounts and a 10km price-match guarantee. Distribution is direct-to-consumer via the franchise clinic network and a transactional e-commerce website, with franchisees operating as independent owners under the master franchisor (The Cosmetic Clinic Limited) and country development licensee (The Cosmetic Clinic New Zealand Limited). Marketing is multi-channel across website, Facebook, Instagram, email newsletter and seasonal promotional campaigns.
The Cosmetic Clinic firmographics
Firmographics- Name
- The Cosmetic Clinic
- Legal name
- The Cosmetic Clinic Limited
- Website
- https://thecosmeticclinic.co.nz
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- The Cosmetic Clinic operates a 23+ location New Zealand franchise network licensed from Australian Skin Clinics, delivering laser hair removal, skin treatments, cosmetic injectables and teeth whitening to consumer retail customers across 10 regions, with at-home cosmeceutical skincare (Balense, ARx) sold in-clinic and online.
- Ownership category
- akta.pro rank
The Cosmetic Clinic industry classification
Industry- Product category
- Aesthetic Clinic Services
- NAICS
- Beauty Salons (812112), Cosmetics, Beauty Supplies, and Perfume Retailers (456120)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Perfumes, Cosmetics & Other Toilet Preparations (2844)
- akta.pro primary industry
- Medical-Grade / Clinical Facials (Dermatology & Med Spa) (HSALADAN)
- akta.pro secondary industries
- Cosmetic Dermatology (Aesthetic Injectables) (HLAKACAE), Dermocosmetics & Medical-Grade Skincare (CRABAAAF), Permanent Makeup Removal & Correction Services (Saline/Laser/Color Correction) (HSALAKAJ)
Keywords
Where The Cosmetic Clinic is headquartered
LocationHeadquarters
- HQ city
- Auckland
- HQ country
- New Zealand
- HQ region
- Oceania
Offices23 records
Markets served
The Cosmetic Clinic business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D
Revenue model
- Cosmetic Treatment Services: One-time treatment services including laser hair removal, skin treatments, cosmetic injectables, and teeth whitening. Revenue generated per treatment with discount pricing for pre-paid multi-treatment packages.
- Treatment Packages and Series: Pre-paid packages offering 3-6 treatments at discounted rates per treatment. Includes laser hair removal packages, skin treatment packages, and cosmetic injectable packages. Packages valid for 18 months from purchase.
- Skincare Products: Sale of cosmeceutical skincare products including Balense and Aesthetics Rx (ARx) brands for at-home skin care routines. Products sold in clinic and online.
- Gift Cards: Gift certificates and gift cards sold in denominations from $25 to $500, valid for 24 months for treatments and services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Teeth Whitening Treatment |
| Unit Pricing | Pay-as-you-go | Laser Hair Removal Packages |
| Unit Pricing | Pay-as-you-go | Microneedling MesoInfus Treatments |
| Unit Pricing | Pay-as-you-go | LED Light Therapy |
| Unit Pricing | Pay-as-you-go | Microdermabrasion High Performance Face |
| Unit Pricing | Pay-as-you-go | Gift Cards |
| Unit Pricing | Pay-as-you-go | Anti-Wrinkle Injections (Dysport) |
| Unit Pricing | Pay-as-you-go | Excessive Sweating Treatment |
| Unit Pricing | Pay-as-you-go | Microneedling Back Upper |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
The Cosmetic Clinic product offering
Product offeringCore offering
The Cosmetic Clinic operates a franchise network of clinics across New Zealand delivering non-surgical aesthetic services, including laser hair removal, skin treatments (chemical peels, microdermabrasion, microneedling, LED light therapy, Cosmelan depigmentation, laser skin rejuvenation), cosmetic injectables (anti-wrinkle injections, dermal fillers, lip filler, skin hydrators, Profhilo bio-remodelling, excessive sweating treatment), and teeth whitening. Treatments are administered by doctors, registered nurses, and qualified dermal/laser technicians. The company also retails cosmeceutical skincare products (Balense and Aesthetics Rx brands) and gift cards online and in-clinic.
Product overview
The Cosmetic Clinic is a New Zealand-based cosmetic treatment provider offering a comprehensive portfolio of non-surgical aesthetic treatments delivered through a franchise network of over 20 locations. The core offering comprises three main service categories: Laser Hair Removal (using medical-grade laser technology), Skin Treatments (including laser therapies, chemical peels, microdermabrasion, microneedling, LED/Lumixa light therapy, and the Cosmelan depigmentation programme), and Cosmetic Injectables (anti-wrinkle injections using Dysport, dermal fillers using Juvederm/Restylane/Teosyal, skin hydrators, and Profhilo bio-remodelling). Supporting services include teeth whitening. The clinic also offers at-home skincare products through two cosmeceutical brands: entry-level Balense and advanced Aesthetics Rx (ARx). Treatment packages and gift cards provide bundled purchasing options. All cosmetic injectable treatments are performed by doctors and registered nurses, while laser and skin treatments are delivered by qualified dermal and laser technicians.
Differentiator
Problem solved
Functional benefit
Products and services
- Laser Hair Removal
- Cosmelan Depigmentation Programme
- Dermaplaning
- Laser for Facial Veins
- Laser for Pigmentation
- Laser for Skin Rejuvenation
- LED Light Therapy
- Lumixa Light Therapy
- Medi-Aesthetic Peels
- MediFacial
- Microdermabrasion
- MesoInfus Microneedling
- Observ 520 Skin Analysis
- Anti-Wrinkle Injections
- Dermal Filler
- Excessive Sweating Treatment
- Lip Filler
- Skin Hydrators
- Profhilo Bio Remodelling
- Teeth Whitening
- Laser Hair Removal Packages
- Skin Treatment Packages
- Cosmetic Injectables Packages
- Balense Skincare
- Aesthetics Rx (ARx)
- Gift Cards
Companies that use The Cosmetic Clinic
Customer profileSegments2 records
Ideal customer profiles2 records
The Cosmetic Clinic technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
The Cosmetic Clinic partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core, standard, flagship and minor.
- AfterpaycoreAfterpay partnership enables customers to pay for treatments in four interest-free fortnightly payments, making treatments more accessible to a broader customer base.
- Q MastercardcoreQ Mastercard partnership offers customers 12 months interest-free financing on treatments and skincare products, with flexible monthly installments through the Q Card.
- BalensecoreBalense is The Cosmetic Clinic's recommended cosmeceutical skincare brand for at-home care, featuring time-release technology for sustained ingredient delivery and products suitable for all skin types.
- Aesthetics Rx (ARx)coreAesthetics Rx is a cosmeceutical skincare range using bio-tech ingredients derived from plant cells, offered as a more advanced option for customers seeking deeper active skincare.
- MesoesteticcoreMesoestetic is the manufacturer of Cosmelan products used in The Cosmetic Clinic's depigmentation program, a world-leading pigmentation treatment for all skin types.
- The Whitening Co.standardThe Whitening Co. provides teeth whitening products and technology used in The Cosmetic Clinic's teeth whitening treatments, containing active ingredients that penetrate tooth enamel to target stains while strengthening enamel.
- Allergan (Juvéderm, Botox)standardAllergan is the manufacturer of Juvéderm dermal fillers and Botox (botulinum toxin) used in injectable treatments. Juvéderm ULTRA XC and ULTRA PLUS XC contain hyaluronic acid with lidocaine for comfortable treatments.
- Galderma (Dysport)standardGalderma manufactures Dysport (Clostridium botulinum type A toxin-haemagglutinin complex) used for anti-wrinkle injection treatments, available in 300 or 500 unit formulations.
- Q-Med / TEOXANE (Restylane, Teosyal)standardQ-Med (Healthcare Logistics NZ) distributes Restylane dermal fillers and TEOXANE SA manufactures Teosyal RHA products including RHA 2, 3, 4, and Redensity lines used in The Cosmetic Clinic's filler treatments.
- Ibsen Studios / Prollenium (Profhilo)standardProfhilo bio-remodelling treatment uses Class III medical device containing low and high molecular weight hyaluronic acid for face and body contouring and laxity remodelling.
- Australian Skin Clinics Pty LtdflagshipAustralian Skin Clinics Pty Ltd is the international licensor and founder of The Cosmetic Clinic brand and system. The global network was established in 1996 by a leading cosmetic physician and developed into a franchise business by Deb Farnworth-Wood, now comprising over 200 clinics internationally.
- Clear Skincare ClinicsminorFollowing Clear Skincare Clinics closure, client pre-paid services and accounts were transferred to The Cosmetic Clinic locations, with specific clinics designated for CSC Auckland CBD, Newmarket, and Mission Bay clients.
Scale indicators5 records
Recent moves7 records
Expansion highlights6 records
The Cosmetic Clinic competitors and assessment
Company assessmentDirect peers
- Dermal Laser Clinics: Australian clinic network offering cosmetic injectables, laser hair removal, skin treatments, and body contouring across multiple locations. Closely comparable service menu and franchise-style expansion model in the ANZ region.
- Clear Skincare Clinics: Australian-origin cosmetic clinic chain with NZ locations that recently exited the market, with clients transferred to TCC. Historic direct peer with identical treatment menu and franchise footprint.
- Skinsmiths: New Zealand-based cosmetic clinic chain offering skin treatments, laser services, and cosmetic injectables across multiple NZ locations. Direct competitor in the same geography with overlapping service portfolio and target demographic.
- SILK Laser Clinics: ASX-listed Australian cosmetic clinic chain (formerly SILK Laser Australia) providing laser hair removal, skin treatments, cosmetic injectables, and skincare products. Public-market comparable for valuation benchmarking given similar franchise/owner-operator structure.
- Caci: New Zealand-founded franchise network offering skin treatments, laser hair removal, cosmetic injectables, and body sculpting with a similar multi-location franchise model. Direct competitor in the NZ medi-aesthetic segment with comparable price points and service breadth.
- Australian Skin Clinics: The international licensor and parent of The Cosmetic Clinic, operating over 60 clinics globally with the same service portfolio. Sister-brand peer with identical treatment menu, training protocols, and supplier relationships.
- Laser Clinics Australia: Australia's largest multi-treatment cosmetic clinic chain offering laser hair removal, skin treatments, cosmetic injectables, and teeth whitening under a similar franchise/corportate hybrid model. Direct peer — same service mix, same target customer, ANZ market focus.
- Results Laser Clinic: Australian multi-location cosmetic clinic chain focused on laser hair removal, skin treatments, and cosmetic injectables. Comparable service mix and franchise/chain structure targeting similar consumer demographics in ANZ.
- Skin Institute: New Zealand clinic group providing dermatology, skin cancer, cosmetic medicine, and appearance medicine services across multiple NZ sites. Direct peer in the medical-grade aesthetic segment with a stronger clinical-dermatology emphasis.
Others
- Mesoestetic: Global manufacturer of the Cosmelan depigmentation products used in TCC's flagship pigmentation program. Adjacent ecosystem participant — supplier rather than competitor — but strategically relevant given Cosmelan's role as a flagship treatment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
The Cosmetic Clinic social profiles
Digital presenceThe Cosmetic Clinic financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Cosmetic Clinic leadership team
Management profileNumber of profiles
Profiles6 records
The Cosmetic Clinic funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Cosmetic Clinic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Cosmetic Clinic
What does The Cosmetic Clinic do?
The Cosmetic Clinic operates a franchise network of clinics across New Zealand delivering non-surgical aesthetic services, including laser hair removal, skin treatments (chemical peels, microdermabrasion, microneedling, LED light therapy, Cosmelan depigmentation, laser skin rejuvenation), cosmetic injectables (anti-wrinkle injections, dermal fillers, lip filler, skin hydrators, Profhilo bio-remodelling, excessive sweating treatment), and teeth whitening. Treatments are administered by doctors, registered nurses, and qualified dermal/laser technicians. The company also retails cosmeceutical skincare products (Balense and Aesthetics Rx brands) and gift cards online and in-clinic.
Is The Cosmetic Clinic a public or private company?
The Cosmetic Clinic is a private company. It is classified as corporate owned and is currently operating.
When was The Cosmetic Clinic founded?
The Cosmetic Clinic was founded in 1996. It employs 101 to 250 people.
Where is The Cosmetic Clinic based?
The Cosmetic Clinic is headquartered in Auckland, New Zealand, in the Oceania region.
How does The Cosmetic Clinic make money?
Four revenue lines are on record. Cosmetic Treatment Services are the primary driver. The others are treatment Packages and Series, skincare Products and gift Cards.
Who are The Cosmetic Clinic's main competitors?
Direct peers on record are Dermal Laser Clinics, Clear Skincare Clinics, Skinsmiths, SILK Laser Clinics, Caci, Australian Skin Clinics, Laser Clinics Australia, Results Laser Clinic and Skin Institute. Mesoestetic is listed as an others.
Does The Cosmetic Clinic have an API?
No public API is recorded for The Cosmetic Clinic.
What industry is The Cosmetic Clinic in?
The Cosmetic Clinic's product category is Aesthetic Clinic Services. Its primary akta.pro industry code is HSALADAN, Medical-Grade / Clinical Facials (Dermatology & Med Spa), with a secondary code of HLAKACAE, Cosmetic Dermatology (Aesthetic Injectables). Its NAICS code is 812112 and its SIC code is 8011.