VKX Company

Name

VKX Company

Legal name

Công Ty TNHH VKX

Website

https://vkx.com.vn

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Enterprise IT & Telecommunications Solutions

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Integrated Systems Design (7373), Computer Communications Equipment (3576), Services-Telephone Interconnect Systems (7385), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

Keywords

• Telecommunications equipment distribution
• IP-PBX system integration
• Geographic information systems
• Enterprise software development
• Digital transformation solutions

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Development & Export: Design, consulting, and development of software solutions/products. Export software manufacturing and embedded software production. Software quality testing services.
2. System Integration Services: Enterprise system integration services providing integrated solutions for businesses including IP-PBX telephone systems, Contact Center, Call Center, Video Conferencing solutions.
3. Telecommunications Equipment Distribution: Exclusive distribution of Ericsson-LG products in Vietnam including IP-PBX systems, terminal devices, applications, and software solutions.
4. Manufacturing & Assembly: Production and assembly of fixed and mobile telephone systems, terminal devices including fixed-line phones and adapters. OEM and ODM services for electronic, telecommunications, and IT products.
5. Technical Services: Maintenance and operation of IT systems. Telecommunications and IT system maintenance. Repair services for enterprise telephone systems and telecommunications terminal equipment.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels2 records

Core offering

VKX designs, develops, distributes, assembles, and maintains telecommunications and IT products and solutions. Its core offerings include proprietary software platforms (GeoSIS geographic spatial platform, ERP, eOffice, M2M, BizTrans smart card platform, AI-Chatbot), exclusive distribution of Ericsson-LG iPECS IP-PBX systems and UC&C platforms in Vietnam, smart device solutions (Kidzon Plus smart watch, Car Parking, AOT queue management), and end-to-end system integration and technical services for government and enterprise customers.

Product overview

VKX Company offers a multi-product technology portfolio comprising digital transformation solutions (GeoSIS Platform, ERP, HR Management, M2M, AI-Chatbot, eOffice, VSR), telecommunications platforms (iPECS IP-PBX ecosystem including UCM, UCS, eMG100, UCP, IP-Phones, Digital Phones, Attendant Console, IPCR), and smart device solutions (Kidzon Plus, Car Parking, AOT Queue Management, BizTrans Smart Card). The GeoSIS Platform serves as a geographic spatial database with sub-products Geoset, Indor, and Datalog. The iPECS portfolio is distributed under exclusive partnership with Ericsson-LG in Vietnam. Products are offered as standalone solutions or integrated enterprise systems with hardware, software, and services components.

Differentiator

Problem solved

Functional benefit

Brands

• GeoSIS Platform: Geographic/spatial database platform that enables creation, updating, and exploitation of spatial database through data analysis tools, database management, and geographic information systems
• AOT System
• M2M
• BizTrans Platform
• Kidzon Plus
• eOffice
• VSR (Reporting and Direction System)
• Car Parking

Products and services

• GeoSIS Platform Geographic spatial database platform enabling creation, updating, and exploitation of spatial data through data analysis tools, database management, and geographic information systems. Cloud-based solution designed specifically for geographic spatial data interaction with built-in data distribution, sharing, and collaboration features.
• Geoset Complete map management software for building and managing spatial databases with data storage, conversion, export, thematic map editing, spatial analysis, and data search capabilities.
• Indor Software tool for managing and visualizing indoor maps with information search, positioning, wayfinding, indoor map editing, and integration with mapping services.
• Datalog Software tool for managing, organizing, and exploiting digital resources including data storage space creation, design, organization, configuration, collection, storage, exploitation, conversion, integration, and distribution.
• ERP System Enterprise resource planning system integrating financial management, business planning, manufacturing, sales, marketing, purchasing, inventory, and human resource management. Standardized processes enable enterprise automation, fast accurate information processing, reduced management costs, and improved operational efficiency.
• Human Resource Management System Human resource management system automating personnel administration with integrated subsystems for recruitment, payroll, attendance, and reporting. Reported outcome: reduces HR workload by 70%.
• Kidzon Plus Customer Care System Customer care system with smart watch hardware (IF-W510S) featuring GPS/LBS/WiFi positioning, SOS emergency button, voice calling, text messaging, voice messages, and child safety monitoring features.
• Car Parking Smart System Smart parking solution integrating camera surveillance, vehicle flow control via magnetic cards, license plate recognition, and automated barrier control for vehicle entry/exit management.
• AOT System - Customer Experience Solution Queue management and customer experience system providing ticket queuing, interactive touch screens, wireless connectivity, service quality evaluation, employee performance assessment, and multi-dimensional transaction reporting.
• eOffice - Document and Workflow Management System Electronic document and workflow management system enabling government agencies and enterprises to implement paperless electronic offices with administrative document management and task coordination capabilities.
• VSR - Reporting and Direction System Reporting and command coordination information system for digitalizing reporting operations and executive direction across government agencies and enterprises.
• M2M - Smart Electronic Device Management Machine-to-machine solution for managing smart electronic devices including energy meters. Real-time data transmission via radio signal from smart meters to data centers with secure authentication, enabling energy providers to monitor consumption, network systems, customer information, and devices.
• BizTrans Platform - Smart Card for Hospital Management Smart card platform for hospital management integrating patient smart cards with multiple services including medical examination, health insurance, service purchase, e-wallet, information lookup, entry/exit management, blood donation cards, and queue verification.
• iPECS IP-PBX Solutions IP telephony and business communication solutions including IP-PBX platforms, terminals, and software applications distributed exclusively by VKX as authorized partner of Ericsson-LG in Vietnam. Includes platforms UCM, UCS, eMG100, UCP, IP-Phones, Digital Phones, Attendant Console, and IPCR.
• iPECS 1000i Series IP-Phones Gigabit IP phones including 1080i premium video, 1050i, 1040i, 1030i, 1020i, and 1010i models with HD voice and various display options for business communications.
• iPECS UCM (LME NGN Platform) Next-generation communications platform for medium to large enterprises supporting up to 960,000 subscribers with UC&C and VoIP solutions, SIP and CSTA protocol support.
• iPECS UCS Unified Communications platform consolidating all communications into a single system with presence, messaging, video conferencing, mobility features, MS Exchange Server integration, CRM integration, and Active Directory-based single sign-on.
• iPECS eMG100 (Innovative Hybrid Platform) IP/TDM hybrid platform for small and medium businesses with built-in UC&C capabilities supporting up to 80 extension lines.
• iPECS UCP (SME Pure-IP Platform) Unified Communications platform for SMEs with built-in UC, VoIP, and conference channels supporting 100/600/2400 users. Supports TAPI and WEB API for third-party integration.
• IP Attendant Console PC-based attendant console with soft phone function, hotel features including PMS integration, MS Outlook integration for phone book management, and improved user interface for call handling.
• iPECS IPCR IP Call Recording solution for call recording and monitoring with real-time monitoring, distributed recording, and statistical reporting capabilities.
• Digital Phones High-powered HD digital phone range for iPECS business phone systems distributed in Vietnam.
• System Integration Services Enterprise system integration services for telecommunications and IT infrastructure deployment, including IP-PBX telephone systems, Contact Center, Call Center, and Video Conferencing solutions for businesses and government customers.
• Technical Services Maintenance and operation services for IT systems, telecommunications equipment maintenance, and business telephone system repairs.

Quantifiable outcome

• Human resource management system reduces HR workload by 70%

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability5 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and major.

• Ericsson-LG (iPECS)coreChannel Partner/ Reseller/ Distributor · 21 June 1994VKX is the authorized exclusive iPECS partner and distributor of Ericsson-LG products in Vietnam, offering IP-PBX systems, terminal devices, applications, and software solutions throughout the country.
• VNPTmajorTechnology or IntegrationVietnam Posts and Telecommunications Group - major telecommunications operator and technology partner.
• VinaphonemajorTechnology or IntegrationVNPT Vinaphone - telecommunications service provider and customer for AOT queue management system.
• Vietnam Post (VNPost)majorTechnology or IntegrationVietnam Post - postal service operator and customer for AOT queue management system in post offices.
• ViettelmajorTechnology or IntegrationViettel Telecommunications - major Vietnamese telecom operator and technology partner.
• FPTmajorTechnology or IntegrationFPT Corporation - major IT and telecommunications company in Vietnam.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Emerging players

• 3CX: 3CX is a global software-based IP-PBX and unified communications provider competing against iPECS-style on-premises PBX solutions in the SME/enterprise segment that VKX addresses in Vietnam.

Direct peers

• CMC Corporation: CMC is a Vietnamese IT and telecom group providing system integration, cloud, and enterprise solutions; VKX lists CMC as a partner, but CMC also competes with VKX in telecom infrastructure and enterprise IT services in Vietnam.
• Elcom Technology (Elcom Group): Elcom is a Vietnamese technology company providing telecom equipment distribution, digital transformation, and enterprise IT solutions — directly comparable to VKX's IP-PBX distribution and system integration business.

Broad incumbents

• Avaya: Avaya is a global incumbent in enterprise telephony, UC, and contact center platforms — competing with iPECS for the same Vietnamese enterprise communications budgets that VKX serves.
• VNPT Technology: VNPT Technology is the IT arm of VNPT, delivering telecom infrastructure, IT services, and digital transformation to government and enterprise in Vietnam — a comparable provider in the same addressable market as VKX.
• Viettel Solutions (Viettel Telecom): Viettel is a major Vietnamese telecom operator and IT services arm providing enterprise communications, system integration, and digital-government solutions — overlapping with VKX's telecom distribution and government e-Office/VSR deployments.
• Panasonic Business Communications: Panasonic offers enterprise PBX, IP telephony, and business communication solutions in Asia, competing in the same on-premises/SME telephony segment as the iPECS portfolio VKX distributes in Vietnam.
• FPT Software: FPT is Vietnam's largest IT services and system integration firm, offering enterprise software, telecom solutions, and digital transformation to government and enterprise — directly comparable to VKX's system integration and government digital-transformation work but at vastly larger scale.

Regional players

• Lotte Data Communication Vietnam: Lotte Data Communication Vietnam is a regional IT services provider operating in Vietnam with system integration and enterprise IT offerings — directly comparable to VKX in geography and service scope, and listed as a VKX partner.

Others

• Ericsson-LG (iPECS): Ericsson-LG is the Korea-based vendor of the iPECS IP-PBX platform that VKX exclusively distributes in Vietnam; the vendor–distributor relationship makes it the most strategic peer reference point for product roadmap and channel economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VKX Company