Val d'Oise Telephone

What Val d'Oise Telephone does

Val d'Oise Telephone, operating commercially as Copwell, is a French electronic security and IT services integrator founded in 1991 and headquartered in the Paris Île-de-France region. The company provides tailor-made security solutions to small and medium enterprises, local authorities, and retail businesses, with a primary focus on video protection (vidéoprotection), remote monitoring (télésurveillance), intrusion detection, and access control systems. Beyond its core electronic security offering, Copwell extends into adjacent IT services including IT management (Infogérance), cybersecurity, telecommunications and networks, and document management (GED & Bureautique).

The company's technology stack centers on AI-powered video surveillance with IoT sensor integration, combining smart cameras with real-time behavioral analysis algorithms to enable proactive threat detection and reduce false alarms. Its Retail Solution sub-brand is an AI-driven mobile platform that integrates with existing camera infrastructure to deliver shoplifting detection, real-time alerts, customer flow analysis, and business intelligence for retail customers. The platform supports both local and cloud storage and multi-site centralized management. Copwell holds APSAD certification through CNPP, complies with European security standards and French RGPD data protection regulations, and maintains a multi-vendor technology ecosystem spanning Verkada, MA2, Hikvision, Dahua, Hanwha Vision, AXIS Communications, Uniview, i-PRO, and Provision ISR.

The business model combines three revenue streams: one-time system sales and installation (one-time license), recurring remote monitoring subscriptions via APSAD-certified partner surveillance centers, and ongoing maintenance and professional services under multi-year contracts. The go-to-market is consultative direct enterprise sales with on-site risk assessments, regulatory compliance audits, and a 24-hour quote turnaround, targeting mid-market customers within a single French region. Customer segmentation is vertical-led, with PMEs as the primary segment, complemented by local authorities and retail/commerce verticals.

Name

Val d'Oise Telephone

Legal name

Copwell

Website

https://vot.fr

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Val d'Oise Telephone (Copwell) is a French electronic security integrator founded in 1991 that delivers AI-powered video surveillance, remote monitoring, intrusion detection, and access control systems to SMEs, local authorities, and retailers across the Paris Île-de-France region.

Ownership category

akta.pro rank

Product category

Electronic Security Services

NAICS

Security Systems Services (56162), Security Systems Services (except Locksmiths) (561621), Computer Facilities Management Services (541513)

SIC

Services-Facilities Support Management Services (8744), Communications Services, Nec (4899)

akta.pro primary industry

Video Surveillance (CCTV/VMS) System Integration (BPAKAGAA)

akta.pro secondary industries

Video Analytics & AI Security Solutions Integration (LPR, Facial, Behavior) (BPAKAGAK), Remote Video Monitoring Services (Live/Virtual Guard) (HSAHACAB), AI/Analytics Video Surveillance (Detection, LPR, People Counting) (HSAHACAF)

Keywords

• Video surveillance systems
• Remote monitoring services
• Managed IT services
• Cybersecurity solutions
• Telecommunications networks

Headquarters

HQ city

Le Mesnil-amelot

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Security Solutions and Systems: Sale and installation of video surveillance, alarm, and access control systems. Includes on-site risk assessment, custom solution design, and professional implementation services.
2. Monitoring and Surveillance Services: Remote monitoring services with real-time video surveillance, intrusion detection, and emergency response coordination through certified APSAD partner surveillance centers.
3. Maintenance and Support Services: On-site maintenance, proactive support, and reactive assistance via hotline for installed security systems.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Val d'Oise Telephone (operating as Copwell) designs, installs, and operates custom electronic security solutions centered on video protection and remote monitoring (Vidéoprotection et Télésurveillance) for SMEs and local authorities in the Paris Île-de-France region. The company integrates AI-powered video analytics, IoT sensors, intrusion detection, and access control into a tailored on-site deployment, then provides recurring remote monitoring through APSAD-certified partner surveillance centers and ongoing maintenance. Adjacent offerings include managed IT services (Infogérance), cybersecurity, telecommunications networks, and document management solutions.

Product overview

COPWELL offers a comprehensive portfolio of electronic security solutions centered around video protection and remote monitoring services. The core offering includes customized video-protection and remote monitoring (Vidéoprotection et Télésurveillance) for businesses, integrating advanced AI technologies and IoT sensors for proactive surveillance. The Retail Solution add-on module extends these capabilities specifically for retail environments, providing AI-powered intelligent video surveillance with theft prevention and business intelligence features. The portfolio also includes security audits, advanced video storage solutions (local and cloud), AI-enhanced video protection with smart cameras, and proactive prevention systems using IoT sensors.

Differentiator

Problem solved

Functional benefit

Brands

• Retail Solution: AI-powered video surveillance platform for retail stores that provides real-time theft detection, shoplifting prevention, and business intelligence analytics for optimizing commercial performance

Products and services

• Vidéoprotection et Télésurveillance Custom video protection and remote monitoring solution for businesses, integrating AI video analytics and IoT sensors for proactive surveillance, real-time suspicious behavior detection, and immediate threat response. Sold to SMEs and local authorities in the Paris Île-de-France region.
• Infogérance & IT Managed IT services offering for businesses needing outsourced IT operations and infrastructure oversight. Positioned as one of five core solution categories alongside electronic security, cybersecurity, telecoms, and document management.
• Cybersécurité Cybersecurity solutions for businesses requiring protection of connected systems, addressing intrusion detection for security systems and broader IT security needs.
• Télécoms et Réseaux Telecommunications and network solutions for businesses, covering telephony infrastructure and corporate networking as one of the five core solution categories.
• GED & Bureautique Document management and office automation solutions (Gestion Électronique des Documents & Bureautique) for businesses needing digital document workflows and office productivity tooling.
• Sécurité électronique (Alarm and Access Control) Electronic security offering covering intrusion alarms and access control systems, designed to integrate with the video protection and remote monitoring solution as a unified security architecture for businesses.
• Retail Solution AI-powered intelligent video surveillance platform for retail environments (shops, pharmacies), providing real-time theft prevention through automatic detection of suspicious behaviors, instant mobile alerts, customer-flow analysis, and business intelligence insights. Integrates with existing camera infrastructure.

Quantifiable outcome

• Losses representing 2% of annual revenue for retail commerce - average figure cited for retail shrinkage
• +3 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core.

• VerkadacoreTechnology or IntegrationVerkada provides centralized, accessible, and intuitive management for enhanced security. Their platform consolidates building management and security devices on a single cloud platform, accessible from anywhere on any device.
• MA2coreTechnology or Integration100% French security and video analytics solutions provider. Offers a wide range of solutions for businesses of all sizes and sectors with compliance and data security according to French laws and regulations.
• HikvisioncoreTechnology or IntegrationProvides high-performance cameras, recorders, and access control systems. Offers high-definition surveillance, intelligent video analytics, and secure access control with scalable and affordable solutions.
• Dahua TechnologycoreTechnology or IntegrationSecurity and surveillance expert offering cameras, recorders, and reliable network solutions. Provides high-definition surveillance, intelligent video analytics, and secure access control.
• Hanwha VisioncoreTechnology or IntegrationFormerly Samsung Techwin, a global leader in video surveillance solutions offering a wide range of cameras, recorders, and reliable video management systems (VMS).
• AXIS CommunicationscoreTechnology or IntegrationInnovative solutions for leading-edge surveillance with AI and video analytics for proactive protection. Emphasizes security, quality, and reliability.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Sector Alarm: European residential and SMB security/alarm and remote-monitoring provider active in France. Adjacent offering and recurring-monitoring business model; competes for SME site-security budgets.
• Prosegur: Global Spanish-originated security services group (guarding, alarms, monitoring) with a substantial French footprint. Comparable recurring-monitoring and electronic-security solutions across enterprise and SME customers.
• Securitas France: French arm of the global Securitas security services group, providing guarding, electronic security, and remote monitoring. Wider portfolio and headcount; competes directly with Copwell for multi-site enterprise and public-sector contracts in France.
• Verisure: European alarm and remote-monitoring incumbent with significant French operations. Competes with Copwell for SME/site-security contracts but operates a much broader, standardized alarm-plus-monitoring stack with national marketing reach.
• Stanley Security: Global security systems integrator and monitoring operator with a French presence. Comparable electronic-security integration and managed-monitoring offerings for enterprises; substantially larger scale and broader customer base.
• SPIE ICS (SPIE Group): Subsidiary of the SPIE group providing IT and security-systems integration across France (video surveillance, access control, intrusion). Same SME/local-authority GTM but at much greater scale and national reach than Copwell — direct crowding competitor on multi-site tenders.
• ADT France: Long-standing global intruder-alarm and remote-monitoring operator with French operations. Competes for SME and small-business security contracts with bundled installation and monitoring.

Direct peers

• NEXECUR: French remote video-monitoring and electronic-security services provider to enterprises and local authorities, with APSAD-grade monitoring centers. Highly comparable to Copwell on geography (France), customer base (PME/collectivités), and recurring tele-surveillance business model.
• Scutum (Groupe Scutum): French independent electronic-security integrator offering CCTV, alarm, access-control and remote-monitoring services to mid-market and territorial customers. Closely comparable offering, customer profile, and tailored-deployment GTM as Copwell.

Emerging players

• Verkada: Cloud-native AI video-surveillance platform that is also a named Core partner of Copwell. Operates as both a supplier and a competing model — direct-to-customer cloud deployments which can bypass traditional integrators like Copwell.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCvvBd0IEnqabY8eSrS6rCJA
• Facebookfacebook.com/Copwell
• LinkedInlinkedin.com/company/copwell

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Val d'Oise Telephone