What NEXECUR does

NEXECUR is a French private security services company and wholly-owned subsidiary of Groupe Crédit Agricole, operating under the holding entity Crédit Agricole Protection Sécurité (CAPS) with two core operating subsidiaries: NEXECUR PROTECTION (télésurveillance for residential and professional clients) and NEXECUR ASSISTANCE (téléassistance for elderly and vulnerable persons). Founded in 1985 and headquartered in Coulaines, France, the company employs approximately 750 people and reports a customer base of more than 184,000 subscribers served exclusively in France.

The company delivers two integrated product lines. The flagship residential offering, branded Ma Protection Maison, combines a wireless alarm stack — an alarm central unit with integrated SIM, HD camera, siren, microphone and speaker, opening/shock detectors, infrared video motion detectors, connected smoke detectors, and badge readers — with 24/7 remote monitoring from APSAD P5-certified centers and a mobile application (iOS/Android) supporting remote arming, HD live video, event history, multi-user role management, and biometric authentication. Commercial customers access a parallel B2B stack via pro.nexecur.fr, while the Téléassistance line provides fall detection, panic-button response, and GPS-equipped emergency services for elderly and vulnerable users. Distribution is multi-channel: direct-to-consumer through the website, callback/inside-sales advisors, and a referral program with PLUXEE FRANCE, alongside distribution through Crédit Agricole regional bank branches on a mandate basis.

NEXECUR monetizes primarily via recurring monthly subscriptions: Formule Initiale at €21.90/month (self-managed alerts with monitoring-center backup after 90 seconds) and Formule Intégrale at €32.90/month (full professional monitoring), with equipment rental included. Installation (standard €149 TTC) is currently offered free with promotions, and additional alarm transfers beyond the included quota are billed at €2 each. Revenue is not publicly disclosed. The business is regulated under CNAPS authorization and holds APSAD Type P5 certification, and the company is recognized via the 2024/2025 Ecovadis Gold Medal and a 2025 Gender Equality Index of 84/100.

Name

NEXECUR

Legal name

NEXECUR PROTECTION

Website

https://nexecur.fr

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

501–1,000 employees

Short description

NEXECUR is the wholly-owned French security subsidiary of Groupe Crédit Agricole, providing wireless alarm systems, 24/7 remote monitoring, and elderly teleassistance services to 184,000+ residential, professional, and vulnerable-individual subscribers across France.

Ownership category

akta.pro rank

Headquarters

HQ city

Coulaines

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Revenue model

1. Subscription Monitoring Services: Monthly recurring subscription fees for remote monitoring services. Two formula tiers: Initiale (21.90€/month after promo) and Intégrale (32.90€/month after promo). Includes equipment rental and 24/7 monitoring service. Additional charges for alarm transfers beyond included quota (2€/transfer).
2. Equipment Installation: Installation services provided by technicians. Standard installation fee 149€ TTC, currently offered free with promotions.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

NEXECUR is a French security firm that provides remote monitoring (télésurveillance), remote assistance (téléassistance), and electronic alarm systems for residential and professional customers. The company installs wireless alarm hardware connected 24/7 to APSAD-certified monitoring centers, where operators respond to intrusion, fire, and personal emergency events. It also operates a separate professional security line for commercial sites and a teleassistance line for elderly and vulnerable individuals.

Product overview

NEXECUR is a security services company and subsidiary of Crédit Agricole Group, offering two main product lines: (1) Télésurveillance (remote monitoring/alarm services) for both residential and commercial customers, centered around the Ma Protection Maison system comprising hardware devices (alarm control panel, motion video detector, door/window detectors, smoke detector, badge reader) plus a mobile app and two service tiers (Formule Initiale and Formule Intégrale), and (2) Téléassistance (teleassistance) services for elderly and vulnerable persons. The residential system is connected 24/7 to certified monitoring centers.

Differentiator

Problem solved

Functional benefit

Brands

• Ma Protection Maison: Home alarm and monitoring solution for residential customers, offering intrusion and fire protection with 24/7 surveillance center connectivity.

Products and services

• Ma Protection Maison (Home Alarm and Remote Monitoring)
• Téléassistance (Teleassistance Service) Remote assistance service for elderly and vulnerable persons, including fall detection, activity monitoring, and emergency response via connected devices with monitoring center response. Targeted at individuals requiring personal safety and emergency support.
• Télésurveillance Professionnel (Professional Remote Monitoring) Security solutions for commercial sites and businesses, including remote monitoring and electronic security system installation and maintenance. Targeted at business owners and commercial entities in France.
• Centrale d'alarme (Alarm Control Panel) Connected alarm central unit with integrated siren, two-way communication capability with the monitoring center, backup battery, integrated SIM card, and HD camera for live monitoring. Dimensions: 13.9 x 13.9 x 4.4 cm. Installed as part of the Ma Protection Maison security package.
• Détecteur d'ouverture et de choc (Door/Window and Shock Detector) Magnetic sensor installed on doors and windows that triggers the alarm upon opening or detecting vibrations from attempted break-ins. Pet-friendly for animals under 18kg. Dimensions: 2.2 x 10.3 x 2.3 cm.
• Détecteur de mouvement vidéo (Video Motion Detector) Wireless motion detector with integrated infrared camera for day and night detection, recording video clips upon intrusion detection for visual verification. 88° detection angle, pet-friendly for animals under 18kg. Dimensions: 7.2 x 12 x 5.7 cm.
• Détecteur de fumée connecté (Connected Smoke Detector) Connected smoke detector that continuously monitors for fire hazards, triggers the 85dB alarm siren, and alerts the monitoring center to contact firefighters if needed. Long-life battery and operates independently of the alarm status. Dimensions: 10.2 x 3.5 cm.
• Lecteur de badges et 4 badges (Badge Reader and 4 Badges) Wall-mounted wireless badge reader that allows easy arming and disarming of the alarm system via proximity badges without requiring a code entry. Includes 4 colored badges and features an anti-tamper system.
• Application mobile Ma Protection Maison (Mobile App) Free mobile application for iOS and Android that allows users to remotely control their alarm system, view HD live video, and receive event notifications. Features multi-user management with role-based access (administrator, user, guest) and supports Face ID and Touch ID authentication.

Quantifiable outcome

• 184,000+ subscribers trust Nexecur services
• +2 more outcomes

Named customers4 records

Segments3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Two partnerships are on record, tiered minor and core.

• PLUXEE FRANCEminorGTM or Marketing PartnerPartnership for referral program (parrainage) gift vouchers. Nexecur offers 50€ gift checks through PLUXEE FRANCE platform to customers who successfully refer new subscribers. Gift checks can be used on PLUXEE's partner merchant network.
• Crédit Agricole Regional BankscoreChannel Partner/ Reseller/ DistributorDistribution partnership with Crédit Agricole regional banking network (Caisses Régionales du Crédit Agricole) for product distribution. Contracts signed at bank branches. Major distribution channel leveraging established banking customer relationships and physical branch presence throughout France.

Scale indicators5 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• Verisure: Verisure is the largest specialist home alarm monitoring provider in Europe, offering wirelessly connected alarm systems with 24/7 professional monitoring centers and direct-to-consumer sales. It directly competes with NEXECUR in France on product, pricing tier, and target residential customer.
• Sector Alarm: Sector Alarm is a European residential and SMB security provider with subscription-based remote monitoring, professional installation, and alarm response centers. It competes head-to-head with NEXECUR on télésurveillance in France and adjacent European markets.
• Homiris (by EPS - European Protection System): Homiris is the residential alarm subscription service of EPS, a French security operator offering connected alarm systems with remote monitoring. It is one of NEXECUR's closest France-only competitors on télésurveillance.
• IMA (Inter Mutuelles Assistance): IMA is a major French teleassistance provider serving elderly and vulnerable individuals through connected emergency-response devices. It is a direct peer to NEXECUR ASSISTANCE in the téléassistance segment.
• Vitaris (Groupement Vitaris): Vitaris is a French teleassistance provider offering remote emergency-response services for seniors and vulnerable persons. It directly competes with NEXECUR ASSISTANCE on téléassistance use cases and channels.
• EPS (European Protection System): EPS is a French security operator providing remote monitoring, alarm installation, and video surveillance solutions to residential and SMB customers via its Homiris and Proxeo brands. It is one of NEXECUR's closest peers in the French télésurveillance market.

Broad incumbents

• Securitas: Securitas is a global security services group operating guarding, electronic security, and remote monitoring solutions across multiple customer segments. It overlaps with NEXECUR on remote monitoring and alarm services but as part of a much broader portfolio including manned guarding.
• AXA Assistance / AXA Protection Familiale: AXA offers household security and teleassistance products bundled with insurance in France. It competes with NEXECUR on residential monitoring and elderly care services, leveraging its insurance customer base for distribution.

Emerging players

• Orange (Domotique / Maison Protégée): Orange, the French telecom incumbent, offers connected home/security bundles leveraging its installed broadband base. It is an emerging cross-sell competitor to NEXECUR's residential alarm proposition.

Others

• Allianz Partners / Mondial Assistance: Allianz Partners provides personal assistance services including elderly teleassistance and home-care solutions across Europe. It is adjacent to NEXECUR ASSISTANCE on téléassistance use cases but operates as a broader insurance/assistance platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Nexecur_groupe
• Facebookfacebook.com/nexecur

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NEXECUR