What Universal Protection Service does

Universal Protection Service operates as a licensed brand name for Allied Universal, a private U.S.-headquartered security and facility services company founded in 1957 and headquartered in Irvine, California. The company delivers integrated security solutions combining trained security personnel, technology-enabled services, and specialized risk offerings, alongside a separate facility solutions pillar covering janitorial, window cleaning, and facility maintenance for regulated and commercial environments. Its core service pillars are Security Professionals (manned guarding, government and armed security, patrols, visitor management, weapons detection), Enhanced Protection Services (K9, executive protection, intelligence, investigations, CBRNE screening, active law enforcement liaison), Integrated Technology Services (video surveillance, access control, GSOC-as-a-Service, robotics, fire alarm, analytics), Event Services (crowd management for sports, entertainment, and corporate events), Professional Services (workforce solutions, insurance claims, cash management, electronic monitoring), and Facility Solutions (janitorial across healthcare, pharma, defense, data centers, retail, and more).

The technology stack is anchored by HELIAUS, a proprietary AI-powered security platform providing predictive analytics, threat detection, and program performance reporting, supplemented by HELIAUS Guest for visitor management and Security Program Analytics by HELIAUS. Risk360 is a proprietary risk and vulnerability assessment tool used to scope client engagements. The offering is delivered through a North American branch network with international operations in the UK, targeting enterprise clients in commercial real estate, healthcare, defense and aerospace, entertainment and sports venues, pharmaceuticals, retail, education, data centers, and high-net-worth executive protection, with notable reference customers including BMO Stadium (LAFC and Angel City FC) and federal defense work via the U.S. Navy WEXMAC TITUS contract. Pricing is quote-based and negotiated per contract, typically on annual billing cadences, with revenue mechanics blending recurring subscription-like security and janitorial contracts, project-based technology deployments, and event-driven professional services fees.

Name

Universal Protection Service

Legal name

Allied Universal

Website

https://aus.com

Company type

Private

Founded year

1957

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Universal Protection Service (Allied Universal) is a private U.S. security and facility services company providing manned guarding, technology-enabled security, CBRNE screening, event services, and janitorial solutions to enterprise clients across North America and the UK.

Ownership category

akta.pro rank

Product category

Security Services

NAICS

Investigation, Guard, and Armored Car Services (56161), Security Guards and Patrol Services (561612), Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162), Investigation and Security Services (5616)

SIC

Services-Detective, Guard & Armored Car Services (7381), Services-Facilities Support Management Services (8744), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Executive Protection & Close Protection (BPABAMAD)

akta.pro secondary industries

Executive Protection & Close Protection Services (IMAIAEAC), Access Control & Identity Systems Integration (Badge, Biometrics, Mobile) (BPAKAGAB), Executive Protection K9 Support Services (BPAKAKAC), Security Assistance & Executive Protection (THACANAF)

Keywords

• Security services
• Facility maintenance
• Manned guarding
• Risk consulting
• Janitorial services

Headquarters

HQ city

Santa Ana

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Security Professional Services: Providing trained security guards, custom protection officers, armed and cleared security, government security services, vehicle and bike patrol, visitor management systems, and weapons detection services to enterprise and commercial clients
2. Enhanced Protection Services: Active law enforcement services, K9 security, disaster and emergency response, executive protection, intelligence as a service, investigations, risk and vulnerability consulting, SmartTech and CBRNE screening, and specialized training
3. Integrated Technology Services: Security technology including video surveillance, access control, intrusion detection, identity management, GSOC services, hosted and managed services, fire alarm services, robotics and autonomous technology, emergency communication, and security program analytics
4. Event Services: Security staffing and crowd management for sports, entertainment, convention, corporate, and high-profile events including unified command center and red team audits
5. Facility Solutions: Janitorial services, window cleaning/metal maintenance, commercial real estate facilities, critical environment, defense and aerospace, distribution and logistics, education, financial, food and beverage, healthcare, manufacturing and industrial, pharmaceutical, and retail facility maintenance
6. Professional Services: Insurance claim solutions, workforce solutions, cash inventory management solutions, and electronic monitoring services

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Universal Protection Service (doing business as Allied Universal) provides integrated security services to enterprise, government, and commercial clients across North America. Core offerings include trained security personnel (guards, patrol, armed/cleared officers), enhanced protection services (K9, executive protection, CBRNE screening, investigations), technology-enabled security (video surveillance, access control, GSOC as a Service), event security staffing, professional services (insurance claim solutions, workforce solutions), and facility solutions (janitorial, window cleaning) delivered through local branch offices backed by proprietary platforms HELIAUS® AI Security and Risk360®.

Product overview

Allied Universal (licensed in some jurisdictions as Universal Protection Service, LP and Universal Protection Service, LLC) is a security and facility services company offering an integrated portfolio of services that combine security personnel, technology, and professional services. The core offering is structured around five main service pillars: (1) Security Professionals — manned guarding, patrols, and access control; (2) Enhanced Protection Services — K9 units, executive protection, active law enforcement, investigations, and CBRNE screening; (3) Integrated Technology Services — video surveillance, access control, GSOC, robotics, and intrusion detection; (4) Event Services — crowd management and event staffing; and (5) Professional Services — workforce solutions, cash management, and electronic monitoring. The company also provides Facility Solutions (janitorial and maintenance) and proprietary technology platforms including HELIAUS® AI Security (predictive analytics), Risk360® (risk assessment), and GSOC as a Service. The portfolio is delivered with national strength backed by local branch offices across North America, serving over 65 years.

Differentiator

Problem solved

Functional benefit

Brands

• HELIAUS: AI-powered security technology platform providing security analytics and risk assessment.

Products and services

• HELIAUS® AI Security A proprietary AI-powered security platform that provides real-time threat detection, predictive analytics, and data-driven insights to enhance security risk management and site safety for enterprise and commercial clients.
• Security Professionals Core manned guarding and security personnel services, including security guards, government security, armed and cleared security, vehicle and bike patrol, visitor management, and weapons and explosive detection for enterprise, government, and commercial clients.
• Enhanced Protection Services Advanced security services including active law enforcement liaison, K9 security, disaster and emergency response, executive protection, intelligence as a service, investigations, risk and vulnerability consulting, SmartTech and CBRNE screening, and specialized training.
• Integrated Technology Services Technology-enabled security services covering security lifecycle services, video surveillance, access control, intrusion detection, identity and visitor management, Global Security Operations Center (GSOC) as a service, hosted and managed services, fire alarm services, robotics and autonomous technology, and emergency communication systems.
• Event Services Comprehensive event security, crowd management, and guest services for sports, entertainment, convention, corporate, and high-profile events, including temporary video surveillance, unified command center operations, and red team security audits.
• Professional Services Business support services including insurance claim solutions, professional workforce and staffing solutions, cash inventory management and technology, and electronic monitoring for enterprise and commercial clients.
• Facility Solutions (Janitorial Services) Comprehensive janitorial and facility maintenance solutions including commercial janitorial, window cleaning and metal maintenance, serving industries such as healthcare, retail, manufacturing, pharmaceutical, food and beverage, defense and aerospace, education, financial, and distribution and logistics.
• Risk360® Proprietary risk review and vulnerability assessment tool that helps clients evaluate their unique security risk profiles through a structured review process and prioritize resource allocation.
• GSOC as a Service Global Security Operations Center services delivered as a managed service, providing centralized monitoring, threat detection, and incident response capabilities for enterprise clients.
• Robotics and Autonomous Technology Autonomous robotic systems and technology solutions integrated within the security service offering for patrol, monitoring, and threat detection applications.

Quantifiable outcome

• Supporting higher HCAHPS scores in healthcare facilities through maintaining clean, comfortable environments
• +1 more outcomes

Named customers2 records

Segments9 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature5 records

Partnerships

One partnership is on record.

• BMO Stadium (LAFC and Angel City FC)flagshipStrategic or Co-development PartnerAllied Universal is the trusted security partner of BMO Stadium, home to LAFC and Angel City FC. The partnership is built on collaboration, consistency, and shared commitment to delivering safe, fan-first experiences. Allied Universal is embedded in every aspect of stadium operations from front-line guest interactions to behind-the-scenes planning, ensuring every match, concert, and event runs seamlessly.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• ADT Inc. U.S. incumbent in monitored security, intrusion detection, and smart-home / commercial security systems — directly comparable to Allied Universal's Integrated Technology Services (video surveillance, access control, intrusion).
• Loomis AB: Global cash-in-transit and secure logistics operator; comparable through Allied Universal's Professional Services stream (cash inventory management, electronic monitoring) and security guarding for cash-handling clients.
• Brink's: Global cash-in-transit and secure logistics provider with growing security services and digital retail solutions; overlaps on cash management, electronic monitoring, and security workforce offerings within Allied Universal's Professional Services.

Emerging players

• National Security Systems (NSS): U.S. provider of electronic security systems integration (video surveillance, access control, intrusion detection) — overlaps with Allied Universal's Integrated Technology Services for government and defense customers.
• Covenant Security Solutions: U.S.-based government-focused security services provider; overlaps on armed/cleared security, government security services, and specialized training segments of Allied Universal's Enhanced Protection Services.

Direct peers

• ISS A/S: Global facility services giant with a security services portfolio; overlaps with Allied Universal's Facility Solutions and Integrated Security Services across enterprise customers in healthcare, pharma, and industrials.
• Securitas AB: Swedish-based global leader in security guarding, electronic security, and risk consulting, operating across North America with the same mix of manned guarding plus technology-enabled services as Allied Universal.
• GardaWorld: Canada-based global security services and cash solutions provider; directly comparable on manned security guarding and integrated security offerings across multiple verticals.
• Prosegur: Spanish multinational providing manned security, cash logistics, and security technology; a direct global peer on integrated guarding and security technology services.

Others

• Axis Communications: Network video surveillance and access control hardware/enablement provider; comparable as a technology ecosystem supplier feeding into security guarding and integrated security deployments like those delivered by Allied Universal.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Universal1965
• YouTubeyoutube.com/channel/UCqiWfOvqHHDp2eUC7MF1xQg
• Facebookfacebook.com/1998
• LinkedInlinkedin.com/company/66332
• Instagraminstagram.com/allieduniversal

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A6 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Universal Protection Service