RSUD dr. Chasbullah Abdulmadjid

What RSUD dr. Chasbullah Abdulmadjid does

RSUD dr. Chasbullah Abdulmadjid Kota Bekasi is a Type B government-owned teaching hospital established in 1939 and operated under the Kota Bekasi Municipal Government. It serves the residents of Kota Bekasi and surrounding West Java as the primary public referral hospital, offering a comprehensive service portfolio spanning 24-hour emergency care, outpatient specialist and sub-specialist clinics, inpatient and intensive care, perinatology and NICU, hemodialysis (including infectious-patient care), thalassemia treatment, forensic medicine, and dedicated centres such as the integrated Heart, Vascular and Brain Centre equipped with Cathlab and Digital Subtraction Angiography, plus MRI 3 Tesla radiology. The hospital also operates an accredited Diklat (training) institute holding Ministry of Health Accredited A status and runs a range of community health-promotion activities.

The technology backbone is a SIMRS (Hospital Information Management System) integrated with national and municipal information systems — Disdukcapil for KTP-el biodata verification, BPJS Kesehatan for eligibility and claims, IRSMS Korlantas Polri for road-traffic accident data, and Jasa Raharja JR Care for accident-victim guarantee processing. Patient-facing digital channels include SIBEROJOL online outpatient registration and SITARO medicine delivery, supported by call-center operations and active social-media presence on Instagram, TikTok, and YouTube.

The business model is a government public-service institution operating under BLUD (Badan Layanan Umum Daerah) governance, with revenue derived from APBD government budget allocations, regulated public-service tariffs, patient co-payments, and reimbursements from BPJS Kesehatan and a panel of commercial insurers and life-insurance partners (AdMedika, BNI Life, Sinar Mas MSIG Life, Mandiri Inhealth, Reliance Life, LKMNIK). The hospital is led by Director Dr. dr. Ellya Niken Prastiwi, MKM, MARS, alongside two Vice Directors for services and general affairs/finance, and reports through the municipal government structure rather than to private shareholders.

Name

RSUD dr. Chasbullah Abdulmadjid

Legal name

RSUD dr. Chasbullah Abdulmadjid Kota Bekasi

Website

https://rsudkotabekasi.net

Company type

Private

Founded year

1939

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

RSUD dr. Chasbullah Abdulmadjid Kota Bekasi is a Type B government-owned teaching hospital, established 1939, providing comprehensive public healthcare — emergency, outpatient, inpatient, ICU, Heart-Vascular-Brain Centre, NICU, hemodialysis and radiology — to the residents of Kota Bekasi and surrounding West Java under BLUD governance.

Ownership category

akta.pro rank

Headquarters

HQ city

Bekasi

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Public Healthcare Services: As a government-owned regional hospital (RSUD), the hospital provides healthcare services to the public. Revenue is generated through government budget allocation (APBD/ BLUD funding), patient payments, and insurance reimbursements from BPJS Kesehatan and other insurance providers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

RSUD dr. Chasbullah Abdulmadjid (RSUD CAM) is a Type B public education hospital that delivers comprehensive inpatient, outpatient, emergency, surgical, and specialist healthcare services to the residents of Kota Bekasi and surrounding areas. The hospital operates specialized centres including the Heart, Vascular and Brain Centre (Cathlab, DSA), Perinatology and NICU, Hemodialysis, and Thalassemia clinic, supported by 3 Tesla MRI radiology and integrated digital services (SIBEROJOL online registration, SITARO medicine delivery) connected to the national SIMRS, BPJS Kesehatan, and civil registry systems.

Product overview

RSUD dr. Chasbullah Abdulmadjid Kota Bekasi is a Type B public education hospital owned by the Bekasi City Government, established in 1939. The hospital operates as a comprehensive healthcare facility offering a broad portfolio of medical services organized into emergency care (IGD 24 jam), outpatient services (Layanan Rawat Jalan via SIBEROJOL online system), inpatient care, intensive care, and specialized centres. Key clinical services include the integrated Heart, Vascular & Brain Centre (Pusat Jantung, Vaskular dan Otak Terpadu) with Cathlab and DSA capabilities, Perinatology & NICU for high-risk newborns, Hemodialysis with infectious patient support, Thalassemia clinic, comprehensive radiology including MRI 3 Tesla, clinical and anatomic pathology laboratories, pharmacy with SITARO delivery service, and forensic medicine. Digital services include SIBEROJOL online outpatient registration and SITARO medication delivery. The hospital integrates with BPJS Kesehatan, IRSMS Korlantas Polri, and Jasa Raharja JR Care systems for administrative and insurance processing.

Differentiator

Problem solved

Functional benefit

Brands

• SIBEROJOL: Sistem Berobat Jalan Online - Online outpatient registration system
• SITARO
• Pusat Jantung, Vaskular dan Otak Terpadu

Products and services

• Layanan Gawat Darurat (IGD) - 24-Hour Emergency Department 24-hour emergency department providing immediate medical care for acute conditions, trauma, and urgent health situations. Serves as the primary entry point for critical patients and operates continuously without closure.
• Layanan Rawat Jalan (Outpatient Services) Outpatient clinics offering specialist and sub-specialist consultations across multiple medical disciplines. Registration available online via SIBEROJOL system with scheduled polyclinic hours until 14:00 WIB.
• Layanan Rawat Inap (Inpatient Care) Inpatient admission services with multiple wards and bed availability information, providing care for patients requiring overnight or extended hospital stays.
• Layanan Rawat Intensif (Intensive Care Unit / ICU) Intensive care unit providing close monitoring and advanced medical support for critically ill patients.
• Layanan PONEK (Obstetric and Neonatal Emergency) Specialized emergency obstetric and neonatal care service handling high-risk pregnancy complications and neonatal emergencies.
• Layanan Perinatologi dan NICU (Perinatology & Neonatal Intensive Care) Perinatology and Neonatal Intensive Care Unit (NICU) for high-risk newborn care including premature infants, respiratory distress, cardiac anomalies, congenital conditions, and pediatric surgery cases.
• Layanan Hemodialisa (Hemodialysis) Hemodialysis service for kidney failure patients operating in 3 shifts. The hospital also provides dialysis for infectious patients including Hepatitis B and HIV patients.
• Layanan Thalasemia (Thalassemia Clinic) Thalassemia clinic providing consultation and treatment for Transfusion Dependent Thalassemia (TDT) and Non-Transfusion Dependent Thalassemia (NTDT) patients.
• Layanan Farmasi (Pharmacy Services) Pharmaceutical services including medication dispensing and the SITARO (Siap Antar Obat) medicine delivery service for patient convenience.
• Layanan Radiologi (Radiology with 3 Tesla MRI) Medical imaging services including X-ray and MRI 3 Tesla for advanced diagnostic imaging needs.
• Layanan Laboratorium Patologi Klinik (Clinical Pathology Laboratory) Clinical pathology laboratory providing diagnostic testing for various medical conditions.
• Layanan Laboratorium Patologi Anatomi (Anatomic Pathology Laboratory) Anatomic pathology laboratory for tissue diagnosis and histopathological examination.
• Layanan Bedah Sentral (Central Surgery) Central surgical services including general and specialized surgical procedures.
• Layanan Kateterisasi Laboratorium (Cathlab) Cardiac catheterization laboratory for diagnostic and interventional cardiac procedures.
• Layanan Rehabilitasi Medik (Medical Rehabilitation) Medical rehabilitation services for patients recovering from injuries, surgeries, or chronic conditions.
• Layanan Kedokteran Forensik dan Medikolegal (Forensic Medicine) Forensic medicine and medicolegal services including forensic examination and legal medical documentation.
• Pusat Jantung, Vaskular dan Otak Terpadu (Heart, Vascular & Brain Centre) Integrated cardiac, vascular and neurological centre providing comprehensive care with modern equipment for Cathlab, DSA (Digital Subtraction Angiography), and vascular surgery.
• SIBEROJOL (Sistem Berobat Jalan Online) Online outpatient registration system (SIstem BERObat Jalan OnLine) enabling patients to book clinic appointments digitally. Available at siberojol.id with doctor schedule viewing capability.
• SITARO (Siap Antar Obat - Medicine Delivery) Medicine delivery service (SIap Antar Obat) bringing prescribed medications to patients for improved accessibility.
• Layanan Administrasi Legalisir (Medical Document Legalization) Administrative legalization services for medical documents and certificates.
• Instalasi Gawat Darurat 24 Jam (24-Hour Emergency Installation) 24-hour emergency installation operating continuously including holidays and Ramadan, with an emergency medication depot at Building D for chronic patients needing routine medications.
• Instalasi Diklat Litbang (Training and Research Installation) Accredited training and research installation providing certified healthcare training programs for healthcare professionals, with A-grade accreditation from the Ministry of Health of Indonesia.

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Dinas Kesehatan Kota BekasicoreStrategic or Co-development Partner · 18 May 2026Kerjasama pelatihan Pelayanan Kesehatan Usia Sekolah dan Remaja bagi tenaga kesehatan Puskesmas FKTP. Pelatihan berlangsung 5 hari (18-22 Mei 2026) dengan 30 peserta dari Puskesmas se-Kota Bekasi. Materi mengacu pada pedoman Kementerian Kesehatan RI. 30 peserta terdiri dari 3 dokter umum, 6 tenaga perawat, dan 21 bidan.
• Jasa RaharjacoreTechnology or Integration · 25 March 2026Sinergi sistem informasi antara RSUD CAM dan Jasa Raharja untuk penanganan korban kecelakaan lalu lintas. Integrasi mencakup IRSMS Korlantas Polri, database sistem informasi Jasa Raharja, dan JR Care. Direktur Utama Jasa Raharja Muhammad Awaluddin berkunjung ke RSUD CAM pada Maret 2026 untuk memperkuat kerja sama ini. Sistem terintegrasi bertujuan menghasilkan National Accident Data Hub dan mempercepat proses administrasi, verifikasi jaminan, dan penanganan pasien.
• Bank BJBminorGTM or Marketing Partner · 11 March 2026Kolaborasi Bank BJB dalam kegiatan buka puasa bersama Ramadan bagi pegawai RSUD CAM pada Maret 2026. Bank BJB turut berkontribusi dalam acara yang melibatkan jajaran manajemen dan tenaga medis rumah sakit.
• PMI Kota BekasicoreStrategic or Co-development Partner · 12 February 2026Kerjasama rutin setiap 3 bulan untuk kegiatan donor darah. Kegiatan terakhir pada 12 Februari 2026 mengumpulkan 45 kantong darah di aula gedung A lantai 8. PMI mengelola distribusi darah kepada pasien yang membutuhkan.
• PEMKOT Bekasi dan JAKTVminorGTM or Marketing Partner · 7 April 2021Pelatihan jurnalistik TV untuk Admin PPID OPD se-Kota Bekasi termasuk Admin PPID RSUD CAM. Pelatihan meliputi paparan materi jurnalistik TV, penulisan naskah berita, dan pembuatan berita di studio JAKTV SCBD Jakarta Selatan.
• ESQ (Emotional Spiritual Quotient)coreStrategic or Co-development Partner · 1 January 2021RSUD CAM bekerja sama dengan ESQ untuk melakukan perubahan budaya kerja (cultural transformation). Diretor Utama dr. Kusnanto Saidi menjelaskan bahwa perubahan utama untuk perbaikan kinerja rumah sakit dimulai dari perubahan budaya kerja, yang dilaksanakan melalui program ESQ.
• Dinas Kependudukan dan Catatan Sipil Kota BekasicoreTechnology or Integration · 1 January 2018Integrasi SIMRS dengan database kependudukan untuk verifikasi biodata dan KTP-el warga Kota Bekasi, memungkinkan proses pendaftaran pasien yang lebih cepat dan akurat.
• BPJS KesehatancoreTechnology or Integration · 1 January 2018SIMRS terintegrasi dengan sistem informasi BPJS Kesehatan untuk klaim dan verifikasi jaminan kesehatan pasien peserta BPJS.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Regional players

• RSUD Pasar Rebo: Jakarta municipal-owned public hospital providing general and emergency services with BPJS integration. Comparable as a BLUD-style regional public hospital serving a densely populated urban catchment within the same JKN ecosystem.
• Eka Hospital (Sinar Mas Group): Private hospital group operating Eka Hospital Bekasi and Cibubur. Comparable specialty services (cardiac, neurology) at premium positioning, drawing higher-income patients away from public facilities.

Emerging players

• Primaya Hospital Group: Growing private hospital network with multiple Greater Jakarta locations. Comparable mid-tier private competitor targeting the same middle-class urban population with modern facilities and integrated digital services.
• Hermina Hospitals: Public-listed private hospital chain strong in women's and children's services with Greater Jakarta footprint. Competes for NICU, perinatology, and pediatric patient volumes that overlap directly with RSUD CAM's specialty offerings.

Broad incumbents

• RSUP Persahabatan: National referral public hospital in East Jakarta under the Ministry of Health. Comparable as a Type B education hospital with specialty centers, integrated SIMRS, and teaching hospital status within Indonesia's public hospital system.
• RSUPN Dr. Cipto Mangunkusumo (RSCM): Indonesia's flagship national referral and teaching hospital in Central Jakarta. Comparable as a public Type A education hospital providing comprehensive specialty and subspecialty care integrated with BPJS; serves as the upper-tier referral hub in the same national hospital network.
• RSUP Fatmawati: Ministry of Health Type B national referral hospital in South Jakarta. Comparable as a public teaching hospital with advanced specialty centers (including cardiac and cancer services), SIMRS-BPJS integration, and Diklat training institute.
• Siloam Hospitals Group: Indonesia's largest private hospital chain with major presence in Greater Jakarta including Bekasi. Competes for the same catchment population under JKN but with premium positioning, longer operating hours, and corporate-service programs that exert pricing pressure on public hospitals.
• Mitra Keluarga Karyasehat: Major private hospital group with multiple Greater Jakarta locations including Bekasi and Cikarang. Directly competes for outpatient and inpatient volumes, including BPJS patients, with stronger digital booking and customer-experience benchmarks.

Direct peers

• RSUD Kabupaten Bekasi: Surrounding-regency public hospital that explicitly conducted a comparative study visit to RSUD CAM in 2021 to learn BLUD governance and management practices. Same government-owned hospital model, overlapping catchment in Greater Bekasi, and same BPJS/JKN reimbursement framework.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/rsudcambekasi
• TikToktiktok.com/@rsudcambekasi
• LinkedInlinkedin.com/company/rsud-kotabekasi

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about RSUD dr. Chasbullah Abdulmadjid