What Retaam Solutions does

Retaam Solutions (legally Retaam Al Sharq Solutions / Retaam Alsharq Telecommunications, Commercial Registration No. 7001893879) is a privately held Saudi Arabian system integrator and technology distributor headquartered in Riyadh, founded in 2014. The company operates two distinct business lines: an enterprise IT and telecommunications solutions division delivering cybersecurity, biometric identity management (integrating IDEMIA MORPHOWAVE and ZKTeco platforms), AI-powered behavior analytics and computer vision, identity and access management with single sign-on, smart-building automation (BMS), and customer interaction solutions (visitor management, digital signage, omnichannel center); and a direct-to-consumer e-commerce storefront at store.retaam.com launched on the Salla platform, retailing mobile, computer, and gaming accessories from global brands ESR, Mcdodo, Syntech, and Micropack. Enterprise clients are Saudi government entities and large private-sector firms across banking, telecoms, oil & gas, healthcare, real estate, and aviation, with the company publicly positioning itself as a strategic partner for Saudi Vision 2030 digital transformation. Revenue is generated through project-based enterprise contracts with multi-year engagement horizons, hardware sales, and ongoing professional services on the enterprise side, and through per-unit pay-as-you-go pricing in SAR on the consumer side, with 2-year warranties and 2–3 business day delivery as standard customer promises. The company employs 11–50 staff, maintains an additional Riyadh warehouse facility in Al Rahmaniyah District to support e-commerce fulfillment, and reports no disclosed parent company, investors, funding rounds, or revenue figures.

Name

Retaam Solutions

Legal name

Retaam Al Sharq Solutions (شركه رتام الشرق للاتصالات المحدودة)

Website

https://retaam.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Retaam Solutions is a Riyadh-based Saudi system integrator and distributor, founded in 2014, delivering enterprise IT and telecom solutions (cybersecurity, biometrics, AI, smart buildings, IAM) to government and private-sector clients under Saudi Vision 2030, alongside a consumer e-commerce storefront selling mobile, computer, and gaming accessories from global brands.

Ownership category

akta.pro rank

Product category

IT System Integration and Distribution

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)

akta.pro secondary industry

Parts, Components, Refurbished & Reverse Logistics (Electronics) Distribution (CRAOACAK)

Keywords

• System integration
• Cybersecurity solutions
• Biometric authentication
• Smart building automation
• IT distribution

Headquarters

HQ city

Riyadh

HQ country

Saudi Arabia

HQ region

Middle East

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. E-commerce Retail - Mobile & Computer Accessories: Direct-to-consumer online retail of mobile accessories (chargers, screen protectors, cases, power banks, wireless chargers), computer accessories, and gaming peripherals from global brands including ESR, Mcdodo, Syntech, and Micropack. Revenue generated per-transaction with optional bundling and promotional pricing. Free shipping threshold at 300 SAR.
2. Enterprise IT Solutions & Projects: Project-based revenue from delivering integrated IT and telecommunications solutions (cybersecurity, AI, biometrics, IAM, smart buildings) to government and private sector clients in Saudi Arabia. Solutions are end-to-end and customized per client requirements. No per-seat or subscription model indicated.
3. Professional Services & Technical Support: 24/7 specialized technical support and after-sales services for enterprise clients, included as part of solution delivery. Additional professional services likely provided for ongoing maintenance and system integration.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Retaam Solutions is a Saudi Arabia-based system integrator and distributor delivering end-to-end enterprise IT and telecommunications solutions (cybersecurity, biometrics, IAM, AI analytics, smart building automation) to government and private-sector clients, alongside a consumer e-commerce store selling authentic global-brand mobile, computer, and gaming accessories. The company serves as an authorized distributor for IDEMIA, ZKTeco, ESR, Mcdodo, Syntech, and Micropack products in the Saudi market.

Product overview

Retaam Solutions operates two distinct divisions: (1) Enterprise IT Solutions offering cybersecurity, biometrics (IDEMIA MORPHOWAVE, ZKTeco), identity management (IAM with SSO), AI-powered behavior analytics and interactive robots, smart building automation (BMS), and customer interaction solutions (visitor management, digital signage, omnichannel center); and (2) E-commerce Retail offering consumer mobile accessories, computer peripherals, and gaming gear through partnerships with global brands ESR, Mcdodo, Syntech, and Micropack. The company was founded in 2014 in Riyadh, Saudi Arabia, serving both government and private sector clients as a strategic partner for Saudi Vision 2030.

Differentiator

Problem solved

Functional benefit

Products and services

• Cybersecurity Solutions

Quantifiable outcome

• 40% efficiency improvement reported by enterprise client after implementing Retaam's technology solutions
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature9 records

Partnerships

Five partnerships are on record, tiered core.

• IDEMIAcoreTechnology or IntegrationIDEMIA MORPHOWAVE biometric technology integrated into Retaam's security solutions for advanced 3D face and fingerprint recognition, enabling high-speed identity verification for access control and security systems.
• ZKTecocoreTechnology or IntegrationZKTeco biometric devices (face and fingerprint recognition) utilized in Retaam's identity management and access control solutions for enterprise and government clients.
• ESRcoreTechnology or IntegrationESR is a global brand specializing in device protection accessories and smart charging solutions. Retaam Alsharq serves as the authorized distributor for ESR products in Saudi Arabia, offering screen protectors, protective cases, wireless chargers, and MagSafe accessories.
• McdodocoreTechnology or IntegrationMcdodo is a global tech brand specializing in chargers, cables, and smart accessories. Retaam Alsharq distributes Mcdodo products in Saudi Arabia, focusing on fast chargers, cables, and smart everyday accessories with 2-year warranty.
• SyntechcoreTechnology or IntegrationSyntech is a leading brand in tech accessories, gaming devices, and peripherals. Retaam Alsharq distributes Syntech products offering practical solutions for mobile users with a focus on simplicity and efficiency in work and travel environments.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Tam Development Company: Saudi IT consulting and digital solutions provider serving government and enterprise with technology modernization services. Comparable in offering profile and Saudi-market focus.
• Jarir Marketing: Saudi-listed consumer electronics and accessories retailer with showrooms and a strong e-commerce presence selling mobile accessories, computers, and gaming products. Comparable to Retaam's e-commerce/consumer accessories business.
• 2P Perfect Presentation: Saudi IT solutions and systems integration firm serving enterprise and government. Comparable in product scope (IT integration, security, digital transformation) and Saudi customer base.
• Alfalak Electronic Equipment & Supplies: Middle East IT distribution and solutions company supplying enterprise technology products and integration services. Comparable in distribution-led business model serving regional enterprise customers.
• Ejada Systems: Established Saudi IT services and digital transformation company delivering enterprise solutions to government and private-sector clients. Comparable in business model (IT services + solutions delivery) and target customer base in Saudi Arabia.
• MDS (Midisco / MDSap): Regional IT distribution and solutions provider across the Middle East, supplying enterprise technology products and integration services. Comparable as a value-added distributor serving enterprise customers.
• Nesma Telecom & Technology: Saudi-based systems integrator and telecom/IT solutions provider serving government and enterprise with networking, security, and digital transformation offerings. Closely comparable in scale, geography, and customer profile to Retaam's enterprise business.
• Advanced Systems Co. (ASC): Saudi IT systems integrator providing enterprise solutions in networking, security, and digital infrastructure. Direct peer given overlap in IT integration services for Saudi government and enterprise clients.

Broad incumbents

• Gulf Business Machines (GBM): Regional IT solutions powerhouse and IBM partner operating across the Middle East with broad enterprise services including security, infrastructure, and digital transformation. A larger incumbent operating in the same space as Retaam with a much wider portfolio.

Regional players

• Bahri & Mazroei Technical Systems: UAE-based regional IT solutions and systems integration provider serving enterprise and government in the Gulf. Comparable in enterprise IT integration offerings, though primarily UAE-focused rather than Saudi.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/retaam_sa
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/retaam-solutions-co

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Retaam Solutions