Village of Pemberton

What Village of Pemberton does

Village of Pemberton is a municipal government incorporated in 1956 and headquartered in Pemberton, British Columbia, Canada, serving the residents, businesses, and visitors of the Pemberton Valley in the Sea-to-Sky corridor. The Village provides the full suite of municipal services typical of a small BC municipality, including water and sewer utilities, roads and transportation, fire rescue and emergency preparedness, recreation programs through the Pemberton and District Community Centre, building permits and inspections, land use planning and zoning, business licensing, and community development. The municipality is governed by an elected Mayor and Council, administered by a small staff of 11-50 employees, and operates from Municipal Hall at 7400 Prospect Street.

The Village's digital service portfolio includes four platforms: Cloudpermit for online building permit applications, the VADIM-based My VOP Accounts portal for tax and utility payments and service requests, the Engage Pemberton community engagement hub powered by Social Pinpoint, and a PurpleAir-based PM2.5 air quality monitoring network with five stations across the community. Infrastructure investments include the Universal Water Metering project, which is installing advanced ultrasonic water meters with near real-time monitoring across all properties connected to the municipal water system. The Village also operates the Pemberton Regional Airport and manages a Community Forest limited partnership with Líl̓wat Nation.

The Village's revenue is generated from property taxes, water and sewer utility fees, business licenses, building and development permits, dog licenses, and facility rentals. The operating budget is supplemented by federal and provincial grant funding, including $2.7 million from the CMHC Housing Accelerator Fund, $4.75 million from the BC Water Meter Pilot Project, and $400,000 in FireSmart funding administered through UBCM. The Village's go-to-market is direct-to-citizen, combining in-person counter services at Municipal Hall with online self-service portals and community engagement platforms. The municipality serves as both service provider and local regulator, with no commercial pricing transparency and no privately-held ownership structure.

Name

Village of Pemberton

Legal name

Village of Pemberton

Website

https://pemberton.ca

Company type

Private

Founded year

1956

Operating status

Operating

Headcount range

11–50 employees

Short description

Village of Pemberton is a municipal government in British Columbia, Canada, providing water, sewer, roads, fire rescue, recreation, building permits, and community services to residents, businesses, and visitors of Pemberton Valley.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Sewage Treatment Facilities (221320), Community Housing Services (62422), Services for the Elderly and Persons with Disabilities (624120)

SIC

Water Supply (4941), Sanitary Services (4950), Refuse Systems (4953), Services-Social Services (8300)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

State/Provincial Housing, Urban/Regional Planning & Community Development (BPAIABAM), Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing) (BPAIANAA), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Municipal government services
• Public utilities
• Building permits
• Property taxation
• Community recreation

Headquarters

HQ city

Pemberton

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Property Taxes: Annual property tax revenue from residential and commercial properties within municipal boundaries
2. Property Taxes & Utilities: Water, sewer, and utility services billed to property owners
3. Business Licenses & Permits: Revenue from issuing business licenses, building permits, development permits, and various municipal licenses
4. Federal and Provincial Grants: Grant funding from programs including $2.7M Housing Accelerator Fund, $4.75M Water Meter Pilot Project, and $400K FireSmart funding through UBCM

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

The Village of Pemberton is a municipal government that delivers statutory public services to residents and businesses, including water and sewer utilities, fire rescue, roads and transportation, recreation programs, garbage and recycling, bylaw enforcement, business licensing, and building and development permits. Service delivery is supported by online portals for tax payments, utility billing, permit applications (Cloudpermit), and a community engagement platform (Engage Pemberton), along with a PurpleAir air quality monitoring network.

Product overview

The Village of Pemberton is a municipal government offering digital services and platforms to its residents. The digital portfolio includes Engage Pemberton (a community engagement platform powered by Social Pinpoint software), My VOP Accounts (online resident portal), Cloudpermit (building permit application system), and PurpleAir air quality monitoring integration. These digital services are complemented by traditional municipal services including recreation programs, water/sewer utilities, fire rescue, roads/transportation, and community development services.

Differentiator

Problem solved

Functional benefit

Products and services

• Water and Sewer Utilities Provision of drinking water, sewer and wastewater treatment, water conservation programs, and cross-connection control to residential and commercial properties connected to the Pemberton water system. Includes universal water metering being installed across all properties.
• Pemberton Fire Rescue Fire suppression, rescue, fire safety and public education, fire inspections, regional training facility, and Pemberton FireSmart wildfire mitigation services for the community.
• Cloudpermit Online Building Permits Online building permit application system enabling residents and businesses to apply anytime, track application progress, request inspections, and receive email or text updates on permit status.
• My VOP Accounts (VADIM Resident Portal) Online self-service portal for residents and property owners to access Village of Pemberton accounts, pay property taxes, view utility billing, and submit service requests.
• Engage Pemberton Community Engagement Hub Online community engagement platform where residents can learn about current municipal projects, share ideas, participate in surveys, ask questions, and follow topics such as Budget, Housing Accelerator Fund, and Complete Communities planning initiatives.
• Business Licences and Permits Issuance of business licences, building permits, development permits, variances, temporary use permits, subdivision approvals, and filming permits to commercial enterprises and residents within municipal boundaries.
• Recreation Programs and Facility Bookings Recreation programs, passes, facility and park bookings, special event permits, and accessible recreation services delivered through the Pemberton & District Community Centre and parks.
• PurpleAir Air Quality Monitoring Real-time PM2.5 air quality monitoring stations installed at Municipal Hall, Community Centre, Meadows neighbourhood, Industrial Park, and Wastewater Treatment Plant, providing publicly accessible air quality data via PurpleAir.

Quantifiable outcome

• Estimated nearly 100 new housing units to be permitted above average development rate through Housing Accelerator Fund initiatives
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Squamish-Lillooet Regional District (SLRD)coreStrategic or Co-development Partner · 1 May 2025The Village and SLRD are working together to plan and deliver the Universal Water Metering project. The SLRD received $343,815 in provincial funding for water meter installation in the Pemberton North Water Service Area, which receives water through a bulk supply agreement with the Village.
• Neptune Technology GroupcoreTechnology or Integration · 23 July 2024Neptune Technology Group has been contracted by the Village of Pemberton to install water meters at properties connected to the Pemberton water system as part of the Universal Water Metering project.
• Líl̓wat NationcoreStrategic or Co-development Partner · 1 January 2018The Village of Pemberton is situated on the unceded traditional territory of the Líl̓wat Nation. In 2018, the Village entered into a limited partnership agreement between Líl̓wat Nation and Spel̓kúmtn Community Forest Corporation for community forest operations. Partnership supports land acknowledgement, cultural heritage, and joint planning initiatives.
• Vancouver Coastal HealthminorStrategic or Co-development PartnerVillage of Pemberton actively monitors local air quality in partnership with Vancouver Coastal Health. PM2.5 monitoring stations across the community provide data supporting public health protection.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• District of Lillooet: Small interior BC municipality with similar governance scope, water/sewer utilities, building permitting, and Indigenous partnership considerations, providing a peer in a comparable small-town operational profile.
• Town of Gibsons: Small coastal British Columbia municipality offering the same municipal service mix (water, sewer, building permits, recreation, planning) and similar staff scale, making it a directly comparable peer.
• District of Squamish: Neighbouring BC municipality in the same regional district that delivers comparable municipal services including water utilities, building permits, recreation, and housing accelerator programming to a small-town population.
• Town of Canmore: Small Alberta mountain municipality with a tourism-led tax base, active housing affordability initiatives, and comparable municipal responsibilities for water, sewer, recreation, and emergency services.
• Town of Banff: Small Canadian resort municipality operating under a similar constrained municipal charter with a tourism-dependent tax base, environmental stewardship mandate, and similar small staff complement delivering full municipal services.
• District of Sechelt: Small BC coastal municipality delivering the same core municipal services — water/sewer utilities, building and development permits, recreation, and community engagement — with a comparable workforce size.
• City of Revelstoke: Small interior British Columbia mountain municipality with a comparable service portfolio including water, sewer, recreation, and active development around housing affordability and tourism-driven growth.
• District of Tofino: Small BC coastal municipality with a tourism-anchored economy, environmental stewardship focus, and similar responsibility for water, sewer, building permits, and community development at a village scale.
• Resort Municipality of Whistler: Adjacent Sea-to-Sky corridor municipality in British Columbia with a comparable small-village governance structure, tourism-driven tax base, and responsibility for water, sewer, housing, and emergency services at a similar scale.

Others

• Squamish-Lillooet Regional District: Regional district partner of Pemberton that delivers overlapping services in unincorporated areas and coordinates joint infrastructure projects such as the Universal Water Metering program, making it a relevant ecosystem participant rather than direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/VillageOfPemberton
• LinkedInlinkedin.com/company/village-of-pemberton

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Village of Pemberton