R.K. Phillips and Associates

What R.K. Phillips and Associates does

R.K. Phillips and Associates, LLC is a casualty-oriented independent insurance adjusting firm founded in 1997 and headquartered at 650 N Sam Houston Parkway E #510, Houston, Texas. The firm provides investigative services to insurance carriers, defense attorneys, and self-insured companies within a 150-mile radius of Greater Houston extending into Southwest Louisiana. Its service portfolio spans truck liability and commercial vehicle collision investigations, personal auto collision investigations, liquor liability and dram shop claims, skip tracing, and general liability claims against apartment complexes, retail stores, and other commercial properties.

The firm's core offering consists of professional investigation services conducted by experienced, routinely trained adjusters who carry out scene investigations, take statements, gather evidence, and produce comprehensive claims reports. The firm operates as a traditional independent adjusting service without any disclosed proprietary technology platform; its primary digital touchpoint is a WordPress-based website (rkphillips.com) featuring an online First Notice of Loss upload system for claim assignment. Adjusters receive routine training with a reconstruction expert and ongoing updates on current law, and the firm maintains professional liability, general liability, IT security, and workers compensation insurance coverage. Adjusters are on call 24/7 including weekends and holidays, and the firm claims familiarity with law enforcement personnel across the Greater Houston area that eases information gathering.

The business model is professional services, with revenue generated per claim or per engagement. Pricing is quote-based and negotiated on a per-claim basis depending on complexity, type, and investigation requirements. The firm uses a direct B2B sales model with no intermediaries, channel partners, or active digital marketing; growth depends on relationship-based referrals and reputation within regional insurance and legal networks. The company is privately held as an LLC with no disclosed institutional investors, funding rounds, parent entities, subsidiaries, patents, partnerships, or management team information in the source data.

Name

R.K. Phillips and Associates

Legal name

R.K. Phillips and Associates, LLC

Website

https://rkphillips.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

R.K. Phillips and Associates is a Houston-based independent insurance adjusting firm founded in 1997 that provides casualty claims investigation services to insurance carriers, defense attorneys, and self-insured companies across Greater Houston and Southwest Louisiana.

Ownership category

akta.pro rank

Product category

Independent Insurance Claims Investigation

NAICS

Claims Adjusting (524291), Investigation and Personal Background Check Services (561611)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Litigation Support & Civil Investigations (Witness/Asset/Skip Tracing) (BPAKAEAE)

Keywords

• Insurance claims investigation
• Independent insurance adjusting
• Casualty claims services
• Truck liability investigation
• Commercial vehicle claims

Headquarters

HQ city

Houston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Insurance Claims Investigation Services: Professional services revenue generated through per-claim investigation assignments. Insurance carriers, defense attorneys, and self-insured companies assign claims for investigative services including statement taking, scene investigation, evidence collection, and comprehensive reporting on liability matters.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

R.K. Phillips and Associates is a casualty-oriented independent insurance adjusting firm that conducts field investigations for insurance carriers, defense attorneys, and self-insured companies. Its adjusters provide on-site scene investigation, statement taking, evidence collection, and comprehensive claims reporting across commercial vehicle collisions, personal auto collisions, liquor liability/dram shop, skip tracing, and general liability matters. The firm operates from Houston, TX, serving a 150-mile radius around Greater Houston extending into Southwest Louisiana.

Product overview

R.K. Phillips and Associates is a casualty-oriented independent insurance adjusting firm offering a portfolio of investigation services. The core offering consists of specialized claims investigation services including truck liability, commercial vehicle collisions, personal auto collisions, liquor liability/dram shop, skip tracing, and general liability claims. The firm operates from a single location in Houston, Texas, serving a 150-mile radius around Greater Houston extending into Southwest Louisiana. All services are delivered by experienced, routinely trained adjusters who provide investigative services to insurance carriers, defense attorneys, and self-insured companies. The company also provides an online First Notice of Loss upload system for claim assignment submission.

Differentiator

Problem solved

Functional benefit

Products and services

• Truck Liability Claims Investigation

Segments7 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• Sedgwick: Major claims management and adjusting firm serving carriers, employers, and TPAs across casualty and property lines. Overlaps with R.K. Phillips on casualty claims investigation and adjuster services for insurance carrier clients.
• Crawford & Company: The world's largest independent insurance claims management firm, offering property, casualty, and loss-adjusting services globally. While vastly larger in scale, Crawford competes for the same insurance carrier claims assignments that R.K. Phillips serves on a regional basis.
• Kroll: Global investigations, risk consulting, and corporate intelligence firm with significant litigation-support and skip-tracing capabilities. Comparable in investigations and litigation-support overlap, though operating at vastly larger scale.
• Pilot Catastrophe Services: National independent adjusting firm focused on catastrophe and daily claims handling for insurers. Operates in an overlapping service category with R.K. Phillips, though with a catastrophe-event specialization.

Emerging players

• Lauth Investigations: Private investigation firm offering skip tracing, background checks, and surveillance services to legal and insurance clients. Comparable in the investigations/skip-tracing portion of R.K. Phillips' service portfolio.

Direct peers

• ClaimsPro: Canada's largest independent claims-adjusting firm providing property, casualty, and auto investigation services to insurers. Directly comparable service model and customer base, though operating in a different geography.
• McLarens: Global loss-adjusting and claims-management firm with strong independent adjuster heritage. Directly comparable service offerings (casualty, liability, and specialty investigations) for insurance carriers and corporate clients.
• Engle Martin & Associates: Independent insurance adjusting firm specializing in commercial property, casualty, and liability claims across multiple U.S. regions. Directly comparable business model serving the same insurance carrier and self-insured customer base.
• EAD Adjusters: Independent insurance adjusting firm providing property, casualty, and specialty line claim investigations to carriers and self-insureds. Closely comparable in service mix and target customer segments to R.K. Phillips.

Regional players

• Bearden Investigative Services: Southeast/Texas-based private investigation firm providing insurance claims investigations, surveillance, and skip tracing to carriers and defense attorneys. Closely comparable regional scope and service mix to R.K. Phillips.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about R.K. Phillips and Associates