Rumah Sakit Pantai Indah Kapuk

What Rumah Sakit Pantai Indah Kapuk does

Rumah Sakit Pantai Indah Kapuk (RSPIK) is a private multi-specialty hospital located in the Pantai Indah Kapuk area of North Jakarta, Indonesia. Founded circa 2000 and operated by PT. Mandaramedika Utama under the Salim Group conglomerate, RSPIK is now in its 25th year of operation, with Anthony Salim serving as Commissioner. The hospital runs five flagship specialty centers — Brain & Spine Center, Breast Center, Integrated Diabetes Clinic, Jakarta Kidney Center (claimed as the largest private kidney/hypertension/dialysis center in Indonesia with 22 machines), and the newly inaugurated RSPIK Women & Children Centre (May 2025) — alongside a 24/7 emergency department, advanced imaging (MRI, MSCT 128 Slice, ABVS, robotic prostate biopsy), neuromodulation capability, gastrointestinal endoscopy, a Pain Clinic, and a Child Growth & Development Clinic.

The hospital's underlying technology base includes MRI-guided robotic prostate biopsy, neuromodulation implant services (DBS, VNS, SNS, SCS) being introduced under a PINS distribution license from the Indonesian Ministry of Health, ESWT, ERCP and TACE endoscopy, and a digital front door via the myRSPIK mobile application for appointments, queue management, teleconsultation, and loyalty rewards. RSPIK's business model is a multi-line hospital services platform: outpatient and inpatient fees (consultations, diagnostics, surgery, room charges, pharmacy), a tiered medical check-up (MCU) package system spanning entry-level Liver Care (Rp 519,000) through executive Royal/Stroke & Heart packages (Rp 6.3M–Rp 8.4M individual, up to Rp 12.2M couple), recurring hemodialysis revenue from the Jakarta Kidney Center, and ancillary services including free medicine delivery in the PIK catchment.

Customers are predominantly individual patients from greater Jakarta, supplemented by corporate wellness engagements (Prudential, Bing Han, Nestlé Indonesia, PT Pharos, PT Pancious Tirta Jaya). The hospital operates a Singapore General Hospital partnership for facility design oversight and staff training and pursues community-based demand generation through free Diabetes and Geriatric Exercise Clubs, Dialog Sehat seminars, and school outreach programs. Reported quality metrics for January–June 2022 include 100% outpatient wait-time compliance, 86.89% hand hygiene compliance, 100% fall-prevention compliance, and a patient satisfaction score of 82.94 versus a 76.61 target.

Name

Rumah Sakit Pantai Indah Kapuk

Legal name

PT. Mandaramedika Utama

Website

https://pikhospital.co.id

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Rumah Sakit Pantai Indah Kapuk (RSPIK) is a 25-year-old private multi-specialty hospital in North Jakarta, operated by Salim Group's PT. Mandaramedika Utama, serving greater Jakarta residents with inpatient, outpatient, MCU, dialysis, and women's & children's services.

Ownership category

akta.pro rank

Product category

Hospital Services / Multi-Specialty Healthcare

NAICS

General Medical and Surgical Hospitals (622110)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Academic Medical Centers (AMCs) & Teaching Hospitals (HLAFAAAA)

Keywords

• General hospital services
• Medical check-up packages
• Maternal and child healthcare
• Dialysis and kidney care
• Executive health screening

Headquarters

HQ city

Dki Jakarta

HQ country

Indonesia

HQ region

Asia

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Outpatient and Inpatient Medical Services: Revenue generated from consultation fees, diagnostic procedures, laboratory tests, radiology, surgical procedures, room charges, and pharmaceutical dispensing for inpatients and outpatients.
2. Medical Check-Up Packages: Pre-packaged health screening programs sold directly to individuals and corporate clients, ranging from basic to comprehensive executive packages with pricing from Rp 519,000 to Rp 8,399,000.
3. Emergency and Ambulance Services: 24/7 emergency department and ambulance services generating revenue through emergency treatment and transport fees.
4. Dialysis (Hemodialysis) Services: Chronic kidney disease treatment through hemodialysis sessions, including Hepatitis patient dialyzers.
5. myRSPIK Mobile Application Services: Free mobile app driving patient appointments and loyalty points, with promotional campaigns to drive engagement and repeat visits.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels13 records

Core offering

Rumah Sakit Pantai Indah Kapuk (RSPIK) is a full-service private general hospital providing comprehensive inpatient and outpatient care across multiple specialties, including emergency services, surgery, diagnostics, dialysis, and rehabilitation. The hospital operates flagship Centers of Excellence (Brain & Spine Center, Breast Center, Jakarta Kidney Center, Integrated Diabetes Clinic) and a dedicated Women & Children Centre for maternal, neonatal, and pediatric care. It also runs a portfolio of pre-paid medical check-up packages, a mobile application (myRSPIK) for patient engagement, and community wellness programs including senior and diabetes exercise clubs.

Product overview

Rumah Sakit Pantai Indah Kapuk (RSPIK) operates as a multi-service hospital offering a unified portfolio of inpatient, outpatient, and digital healthcare services. The core patient-facing digital product is the myRSPIK mobile application for appointment booking and health management. The hospital's service portfolio is organized around (1) flagship specialty centers including the Brain & Spine Center, Breast Center, Jakarta Kidney Center, Integrated Diabetes Clinic, and the newly inaugurated RSPIK Women & Children Centre (May 2025); (2) a medical check-up package system spanning entry-level (Millenial Super), mid-tier (Millenial Prime, Millenial Ultra, Kidney Care, Liver Care), premium executive (Royal Premier, Royal Executive, Gold Executive), and condition-specific packages (Heart Care Advance, Stroke & Heart, Faktor Resiko Stroke & Jantung, Woman Wellness, Pre Marital Emerald/Diamond); (3) specialized clinics including Pain Clinic, Child Growth & Development Clinic, and Gastrointestinal Endoscopy; and (4) patient community programs such as Klub Senam Diabetes and Klub Senam Geriatri. Newer service launches include Robotic Prostat Biopsy, ESWT therapy, and Neuromodulation services. The hospital also provides free medicine delivery and the myRSPIK app for digital patient engagement.

Differentiator

Problem solved

Functional benefit

Brands

• myRSPIK: A mobile application providing convenience in medical services for patients, including appointment booking, queue notifications, and access to health promotions.

Products and services

• myRSPIK Mobile Application Free mobile app for outpatient appointment booking up to 1 month in advance, queue number notifications, family member registration, point rewards, promo access, and virtual card. Patients can register with their WhatsApp number and insurance/company card for remote consultations. Available on iOS and Android.
• Brain & Spine Center Specialized center for brain and spinal cord disorders managed by a multidisciplinary team of neurologists, neurosurgeons, and neuroradiologists. Offers consultation, diagnostic examination, surgery, and treatment. Equipment includes EEG, EMG, X-Ray, Carotis + Transcranial Doppler Ultrasound, MRI, and MSCT 128 Slice.
• Breast Center Comprehensive breast health center equipped with advanced technology including MRI Breast and Automated Breast Volume Scanner (ABVS). Staffed by female specialists in surgical oncology, radiology, and pathology. Services include breast self-examination education, diagnosis, and treatment of breast conditions.
• Jakarta Kidney Center Largest private kidney disease, hypertension, and dialysis center in Indonesia. Staffed by nephrology-hypertension consultants and trained paramedics. Equipped with 22 dialysis machines including hepatitis-dedicated units, supporting both single-use and reuse dialyzer systems. Handles acute and chronic kidney disease. Operating hours 08:00-20:00 (closed Sundays, open on national holidays).
• Integrated Diabetes Clinic (Klinik Diabetes Terpadu) Multidisciplinary diabetes management clinic staffed by endocrinology-metabolic-diabetes specialists, rehabilitation medicine doctors, wound care specialists, nutritionists, and dietitians. Provides dietary management, catered meals, and specialized diabetes exercise classes.
• RSPIK Women & Children Centre Dedicated mother-and-child facility offering comprehensive inpatient and outpatient services including pregnancy planning, obstetric and gynecological care, gynecological oncology, pelvic floor reconstruction, fertility services, and pediatric health including growth and development monitoring. Features children's play areas in pediatric clinics, on-site laboratory and pharmacy, and inpatient rooms from Class 3 to Presidential Suite with landscaped gardens.
• Robotic Prostate Biopsy MRI-guided robotic-assisted prostate biopsy for prostate cancer screening with high accuracy, minimal invasiveness, and reduced risk of bleeding and infection compared to conventional biopsy.
• ESWT (Extracorporeal Shock Wave Therapy) Non-invasive shock wave therapy for soft tissue pain including back, spine, elbow, shoulder, and foot conditions, and for erectile dysfunction caused by vascular damage through stimulation of new blood vessel formation.
• Neuromodulation Services (PINS) Neuromodulation services (PINS - Programmable Implanted Neuromodulation Stimulator) including Deep Brain Stimulation (DBS), Vagal Nerve Stimulation (VNS), Sacral Nerve Stimulation (SNS), and Spinal Cord Stimulation (SCS) for neurological and neurodegenerative disorders. Distribution license from Indonesian Ministry of Health has been issued.
• Happy Moment After Birth Complimentary postpartum package for mothers delivering at RSPIK Women & Children Centre, including complimentary newborn photography, intimate candle light dinner, premium amenities (Salvator soap for VIP, L'Occitane soap and hand cream for Presidential Suite), and free birth certificate processing for all newborns.
• Free Medicine Delivery Complimentary medicine delivery service for outpatient patients purchasing minimum Rp 300,000 of non-compounded medicines or 2 compounded medicines. Covers Muara Karang, Pluit, PIK 1, Golf Island, and Cengkareng areas.
• Gastrointestinal Endoscopy Services Comprehensive gastroenterology endoscopy services including Urea Breath Test, Gastroscopy for upper digestive tract evaluation and therapy, Colonoscopy for lower GI tract (anus to colon), ERCP for biliary and pancreatic diseases, and TACE (Trans Arterial Chemo Embolization) for liver tumors.
• Child Growth & Development Clinic (Klinik Tumbuh Kembang Anak) Child development clinic handling speech delays, motor delays, hyperactivity, social interaction difficulties, concentration problems, and children with specific syndromes (e.g., Down Syndrome). Supported by pediatric subspecialists, rehabilitation medicine, child psychiatry, psychologists, speech therapy, occupational therapy, and physiotherapy. Operating hours 08:00-20:00 (by appointment).
• Pain Clinic Pain management clinic staffed by anesthesiology and pain intervention specialists. Handles acute and chronic pain conditions including back pain, neck pain, headache, knee pain, and nerve pain using safe and effective techniques. Located at Polyclinic 7, service hours Tuesday & Thursday 10:00-12:00.
• 24/7 Emergency and Ambulance Services 24/7 emergency department at the main hospital and ambulance services for emergency treatment and transport. The emergency line operates at +62 21 588 5100.
• Diabetes and Geriatric Exercise Clubs (Klub Senam) Two free-membership community exercise clubs: Klub Senam Diabetes (every Monday 09:00, diabetes-specific exercise with health education) and Klub Senam Geriatri (every Thursday 09:00, brain vitality exercises for seniors). Both include health talks with specialists, nutritionists, and rehabilitation medicine team. Held at RSPIK Auditorium Floor 1.
• Royal Premier Medical Check-Up Package Comprehensive medical check-up package including general physician examination, eye examination (Visus & Tonometri), chest X-ray (Thorax PA), abdominal-pelvic ultrasound, ECG, and laboratory tests covering blood profile, lipid profile, kidney profile, and Vitamin D. Priced at Rp 3,599,000.
• Royal Executive Medical Check-Up Package Premium executive health screening package for women, men, and couples. Includes physician examinations (general, dental, ophthalmology), chest X-ray, abdominal-pelvic ultrasound, bone densitometry, color Doppler echocardiography, and extensive laboratory tests including tumor markers, hepatitis, thyroid function, and vitamin D. Includes meal.
• Gold Executive Medical Check-Up Package Executive health check-up package with gender-specific tests including chest X-ray, abdominal/pelvic ultrasound, mammography, panoramic dental X-ray, treadmill stress test, spirometry, audiometry, ankle-brachial index, and papsmear. Laboratory covers blood profile, liver and kidney profiles, lipid profile, glucose, fecal occult blood, and gender-specific tumor markers. Includes 2 meals and consultation.
• Stroke & Heart Medical Check-Up Package Specialized cardiovascular and neurological screening package including blood tests for lipid profile, liver and kidney function, glucose and HbA1c, Apo A1, Apo B, LPA, homocysteine, echocardiography, ECG, treadmill test, MRI & MRA brain, and carotid ultrasound. Includes meal and consultation.

Quantifiable outcome

• Patient satisfaction score: 82.94 (target: 76.61) rated 'very good' (January-June 2022)
• +6 more outcomes

Named customers12 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Singapore General HospitalcoreStrategic or Co-development Partner · 5 May 2025Singapore General Hospital (SGH) consultants directly supervised the building design and layout planning of RSPIK's facilities. RSPIK medical staff, including doctors, nurses, and paramedics, are regularly sent to SGH for specialized overseas training and education. This partnership ensures international-standard medical expertise and hospital operational best practices.
• Chinese Hospital Network (Kunming Medical University affiliated hospitals)minorStrategic or Co-development Partner · 21 October 2024RSPIK conducted a comparative study visit to China (October 21-24, 2024) studying neuromodulation technologies across four hospitals: First Affiliated Hospital of Kunming Medical University (Deep Brain Stimulation), Sanbo Brain Hospital (Robotic DBS & VNS), Second Affiliated Hospital of Kunming University (Sacral Nerve Stimulation), and Trauma & Spine Center (Spinal Cord Stimulation). Visits included OR observations, clinical discussions, and exploration of future collaboration and investment opportunities.
• PT. Pharos IndonesiaminorGTM or Marketing Partner · 17 July 2024RSPIK collaborated with PT. Pharos Indonesia to host a Dialog Sehat seminar 'Waspada Bahaya Kolesterol' (Beware the Dangers of Cholesterol) as part of RSPIK's 24th anniversary celebration. The event featured Dr. Indra Wijaya (Endocrinology) and Dr. Derfiani Prinanda Hussein (Neurology) as speakers.
• Prudential IndonesiaminorGTM or Marketing Partner · 25 June 2024RSPIK partnered with Prudential Indonesia to deliver a corporate health talk on healthy lifestyle tips for employees of PT. Pancious Tirta Jaya. The event was held on June 25, 2024, delivered by Dr. Rensa, Sp.PD Subsp.Ger, as part of Prudential's employee wellness program.
• Nestlé IndonesiaminorGTM or Marketing Partner · 23 September 2023RSPIK co-hosted a Dialog Sehat seminar with Nestlé Indonesia titled 'The Importance of Adequate Protein Intake and Exercise for the Elderly.' Nestlé was the event partner providing support for the geriatric health education program. Event held at RSPIK auditorium with approximately 140 participants.
• School Permai and ST Nicholas SchoolminorGTM or Marketing Partner · 23 September 2023RSPIK collaborated with School Permai and ST Nicholas School to conduct child-friendly activities at the hospital. Programs included handwashing education (by PPI team), child development talks with pediatric specialists, and virtual introduction of the new Women & Children Centre building. Children were also given the opportunity to tour the hospital ambulance.
• Bing HanminorGTM or Marketing Partner · 1 April 2023RSPIK partnered with Bing Han (a food/beverage company) to conduct an off-site Dialog Sehat seminar on stroke prevention. The event was held at Bing Han's Pluit office on April 1, 2023, attended by 130 participants (online and offline). Dr. Derfiani Prinanda Hussein, Sp.S served as speaker.

Scale indicators7 records

Recent moves8 records

Expansion highlights6 records

Others

• Halodoc: Halodoc is Indonesia's leading digital health platform. While not a direct hospital competitor, it represents an adjacent digital health player in the Indonesian healthcare ecosystem that influences patient acquisition and engagement.

Direct peers

• Mitra Keluarga Karyasehat: Mitra Keluarga is one of Indonesia's largest private hospital groups, operating 30+ hospitals with strong maternal and child health focus alongside general specialty care. Direct competitor in the Indonesian private hospital market.
• Eka Hospital: Eka Hospital operates private hospitals in greater Jakarta, including BSD and Cibubur locations. Comparable in offering premium multi-specialty services in Indonesian urban markets.
• Mayapada Hospital: Mayapada Hospital operates a network of private hospitals in Indonesia with a major facility in Jakarta. Comparable in offering comprehensive multi-specialty services to urban Indonesian patients.
• Bunda Hospital: Bunda Hospital Group is a private hospital operator in Indonesia with strong focus on women and children services. Highly relevant given RSPIK's recent Women & Children Centre expansion.
• Siloam Hospitals: PT Siloam International Hospitals is Indonesia's largest private hospital chain, operating numerous hospitals across Indonesia. Operates comprehensive specialty services similar to RSPIK's broad offering.
• Pondok Indah Hospital: Pondok Indah Hospital is a premium private hospital in Jakarta with similar positioning to RSPIK as a multi-specialty private hospital serving affluent Jakarta catchment areas.
• Sahid Sahirman Memorial Hospital: Sahid Sahirman Memorial Hospital is a private hospital in Jakarta offering multi-specialty services. Comparable in Indonesian private hospital market positioning and tier.

Broad incumbents

• Raffles Medical Group: Raffles Medical Group operates a network of tertiary hospitals and clinics primarily in Singapore and broader Asia. Comparable as a regional multi-specialty private hospital operator with similar international quality standards.
• IHH Healthcare: IHH Healthcare is one of Asia's largest private healthcare groups, operating hospitals across Malaysia, Singapore, Turkey, and India. Provides broad incumbent comparable for regional private hospital operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@rspantaiindahkapuk8222
• Facebookfacebook.com/rspantaiindahkapuk
• LinkedInlinkedin.com/company/pantai-indah-kapuk-hospital
• Instagraminstagram.com/rspantaiindahkapuk

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rumah Sakit Pantai Indah Kapuk