Al Sagr National Insurance

What Al Sagr National Insurance does

Al Sagr National Insurance Company (PSC) is a Dubai-incorporated public shareholding insurance company founded in 1979, operating one of the longest-standing general insurance franchises in the UAE. The company underwrites both individual and corporate insurance lines — covering medical, life, travel, motor, yachts, home, group medical, group life, motor fleet, marine cargo, marine hull, property, engineering, liability, and miscellaneous products — and serves approximately 80,000+ insured lives across two countries through an extensive branch network spanning the UAE (Dubai HQ, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah) and Saudi Arabia (Dammam, Jeddah, Riyadh, Khobar, Al Hassa). It holds an S&P Global 'gc A+' Gulf regional financial strength rating (assigned October 2020, Stable outlook) and is licensed by all UAE Health Regulators, with a structurally protected position in mandatory visa-linked medical insurance across the Northern Emirates.

The company's go-to-market is a multi-channel sales-led model combining a physical branch network, a call center, a digital customer portal (micustomer.alsagrins.ae), and online quote/renewal flows, plus a partner ecosystem of TPAs (NextCare, NAS, MedNet) and value-added service providers (Assist America for global emergency assistance, Aman Sharq for roadside assistance). Revenue is generated primarily through insurance premiums across individual, SME (group medical for 11–150 employees), and corporate segments, with pricing structured by risk profile and tier (e.g., Diamond/Gold/Silver/Bronze group medical networks), billed on an annual cadence and processed via Visa/Mastercard payment rails.

The underlying technology stack is a conventional insurance platform supporting online quote generation, policy management, and claims processing through the customer portal, complemented by E-Marine 24/7 online certificate issuance for marine cargo. No proprietary AI/ML capabilities, patents, or differentiated technology IP are disclosed in the available data — the technology posture appears to be vendor-supplied insurance software with standard self-service layers. Governance is structured as a PSC with a board of directors, an executive team led by Director & General Manager Abdel Muhsen Jaber, and full investor relations disclosures (quarterly reports, governance reports, AGM materials, top shareholders).

Name

Al Sagr National Insurance

Legal name

Al Sagr National Insurance Company (PSC)

Website

https://alsagrins.ae

Company type

Public

Founded year

1979

Operating status

Operating

Headcount range

251–500 employees

Short description

Al Sagr National Insurance is a Dubai-based public shareholding insurer (founded 1979) underwriting individual and corporate general insurance lines — medical, motor, life, marine, property, engineering, liability — across the UAE and Saudi Arabia via a multi-branch, multi-channel distribution model.

Ownership category

akta.pro rank

Product category

General Insurance

NAICS

Insurance Carriers (5241), Direct Insurance (except Life, Health, and Medical) Carriers (52412), Direct Life, Health, and Medical Insurance Carriers (52411), Direct Health and Medical Insurance Carriers (524114), Insurance Carriers and Related Activities (524)

SIC

Insurance Carriers, Nec (6399), Fire, Marine & Casualty Insurance (6331), Life Insurance (6311), Accident & Health Insurance (6321)

akta.pro primary industry

Commercial General Liability (CGL) (FSAJADAA)

akta.pro secondary industry

Umbrella Insurance (FSAJAMAK)

Keywords

• General insurance
• Medical insurance
• Motor insurance
• Marine insurance
• Group life insurance

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices10 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance Premiums: The company generates revenue primarily through insurance premiums collected from individuals and corporate clients for various insurance products including medical, motor, life, travel, property, marine, engineering, and liability insurance coverage.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Al Sagr National Insurance is a general insurance provider offering a comprehensive range of individual and corporate insurance products. The company underwrites personal lines such as medical, life, travel, motor, yacht, and home insurance, alongside commercial lines including group medical, group life, motor fleet, marine, property, engineering, liability, and miscellaneous insurance for businesses. It distributes these offerings through branches across the UAE and Saudi Arabia, an online portal, and call centers.

Product overview

Al Sagr National Insurance offers a comprehensive portfolio of insurance products and services for both individuals and corporate clients across the UAE and wider Gulf region. The product portfolio spans two main categories: Individual insurance products including Medical, Life, Travel, Motor (Comprehensive and Third Party), Yachts & Pleasure Crafts, and Home insurance; and Corporate insurance products including Group Medical, Group Life, Motor Fleet (Comprehensive and Third Party), Marine Cargo, Marine Hull, Property, Engineering, Liability, and Miscellaneous insurance. Founded in 1979 with over 40 years of experience, the company positions itself as a full-service insurer with award-winning service, serving individuals, families, SMEs, and large corporate groups. The company is licensed by all Health Regulators in the UAE and holds an S&P Global 'gc A+' financial strength rating.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Insurance (Individual) Individual medical/health insurance coverage for personal customers.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Four partnerships are on record, tiered core.

• NextCare (NEXtCARE)coreTechnology or IntegrationThird Party Administrator (TPA) providing network of healthcare providers for cashless medical claims processing. Al Sagr offers NextCare network plans including Value, Value Lite, Comprehensive, GN, RN, SRN, and WR options.
• NAS (Network Administrative Services)coreTechnology or IntegrationThird Party Administrator providing medical provider network for Al Sagr health insurance plans. Offers NAS Networks Value, Value Lite, and Comprehensive plans.
• Aman Sharq (Eastern Oasis)coreOthersRoadside assistance partner providing free towing service for motor insurance customers. Roadside assistance hotline: 80088726
• Assist AmericacoreTechnology or IntegrationGlobal emergency assistance services provider for international medical emergencies, included in group medical insurance plans for worldwide emergency coverage.

Scale indicators3 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Emirates Insurance Company: Sharjah-based multi-line insurer with presence across UAE offering medical, motor, and general insurance. Comparable vintage (founded 1982) and overlapping branch network in Northern Emirates.
• Orient Insurance: UAE-based general insurer offering motor, medical, marine, and aviation insurance. Directly competes with Al Sagr in Dubai and Northern Emirates on multi-line commercial accounts and group medical programs.
• Oman Insurance Company: One of the oldest UAE insurers (established 1975) with full multi-line portfolio including medical, motor, life, and corporate lines. Closely comparable in vintage, regional scope, and product breadth to Al Sagr.
• Abu Dhabi National Insurance Company (ADNIC): UAE-listed multi-line insurance carrier offering motor, medical, marine, property, and engineering coverage to retail and corporate segments. Most direct comparable given overlapping product portfolio, GCC branch footprint, and similar PSC structure.
• Al Ain Ahlia Insurance Company: UAE-listed insurance carrier providing personal and commercial lines including medical, motor, marine, and engineering. Comparable scale, GCC-listed structure, and similar product portfolio breadth.
• Dubai Insurance: Dubai-headquartered general insurance carrier offering motor, marine, property, engineering, and liability products. Direct geographic and product competitor to Al Sagr in the UAE retail and SME segments.

Regional players

• Tawuniya (The Company for Cooperative Insurance): Saudi Arabia's largest cooperative insurer offering medical, motor, and general lines. Comparable to Al Sagr's Saudi operations but operates primarily in KSA market with larger scale.
• Bupa Arabia: Saudi-listed health insurance specialist backed by Bupa Global. Competes with Al Sagr's Group Medical line in KSA market where Al Sagr Cooperative operates.

Broad incumbents

• Daman (National Health Insurance Company): UAE's largest health insurer, owned by ADQ, dominating the Abu Dhabi mandatory health insurance segment. Direct overlap with Al Sagr's medical line but at significantly larger scale with government backing.
• AXA Insurance Gulf: Global insurance major operating in UAE/GCC with broad multi-line portfolio. Competes with Al Sagr primarily on group medical and motor but with deeper capital, global reinsurance, and stronger brand recognition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/alsagruae
• Facebookfacebook.com/alsagruae

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Al Sagr National Insurance