M-UP
M-UP Holdings is a Tokyo-listed (TSE: 3661) entertainment-technology holding company that operates an integrated fan-engagement platform across eight subsidiaries, serving Japanese music artists, professional sports leagues, and entertainment properties with fan club apps, electronic ticketing, live streaming, e-commerce, and digital collectibles.
- Company typePublic
- Founded2004
- HeadquartersTokyo, Japan
- Headcount251–500
- GTM typeB2B and B2C
- OfferingSoftware
What M-UP does
M-UP Holdings is a Tokyo-headquartered (Shibuya) public holding company listed on the Tokyo Stock Exchange under ticker 3661 that operates an integrated entertainment-technology platform for fan engagement across Japan. The group is built around eight wholly-owned subsidiaries that collectively cover the full fan lifecycle: Fanplus operates official artist and sports fan clubs with membership subscription, commerce, and content distribution; Ticketplus handles electronic ticketing; FanStream provides live-streaming distribution integrated into fan club apps; VR MODE produces virtual-reality content; DearU operates a messaging/bubble-app platform; Roen Japan runs apparel and merchandise; Creative Plus handles animation and games; and THE STAR JAPAN extends the platform into Korean entertainment IP.
The underlying technology is a multi-product SaaS-style stack deployed per artist or sports organization: each fan club app integrates membership management, content publishing (text, image, video, music), live streaming, ticketing access points, e-commerce storefronts, and digital collectibles (digital trading cards). Revenue is generated through a mix of recurring fan-club subscription fees, transaction-based fees on Ticketplus ticketing, e-commerce GMV, and content distribution — with named deployments across music (back number, KYUHYUN, KO1KEYZ, luv), professional sports leagues and clubs (SV League, F League, LEAGUE H, Nagoya Grampus), combat sports (RIZIN), stage entertainment (MANKAI STAGE), and retail/venue partners (ROUND1, GRAND STAGE). Geographic focus is Japan-dominant, with Korean entertainment as a bridge product via THE STAR JAPAN.
The business model is a vertical-specialist B2B platform play: M-UP onboards rights-holders (labels, agencies, leagues, tournament organizers) as enterprise clients, deploys a configured fan engagement stack for each, and monetizes the resulting user base via subscription and transaction economics, with shared infrastructure across the eight subsidiaries creating cross-sell potential. Selection for the METI IP360 growth-stage content-industry subsidy program in 2025 provides external validation of the company's scaling position within the Japanese entertainment-technology sector.
M-UP firmographics
Firmographics- Name
- M-UP
- Legal name
- 株式会社エムアップホールディングス
- Website
- https://m-up.com
- Company type
- Public
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- M-UP Holdings is a Tokyo-listed (TSE: 3661) entertainment-technology holding company that operates an integrated fan-engagement platform across eight subsidiaries, serving Japanese music artists, professional sports leagues, and entertainment properties with fan club apps, electronic ticketing, live streaming, e-commerce, and digital collectibles.
- Ownership category
- akta.pro rank
M-UP industry classification
Industry- Product category
- Entertainment Fan Engagement Technology
- NAICS
- Promoters of Performing Arts, Sports, and Similar Events (7113), Spectator Sports (71121), Agents and Managers for Artists, Athletes, Entertainers, and Other Public Figures (7114)
- SIC
- Services-Membership Sports & Recreation Clubs (7997), Services-Miscellaneous Amusement & Recreation (7990)
- akta.pro primary industry
- Subscription Fan Membership Platforms (Paid Communities) (MPACAFAA)
- akta.pro secondary industries
- Paid Live Events & Virtual Tickets (Webinars/Streams) (MPACAFAC), Direct Fan Messaging & Paid DMs (1:1/1:Many) (MPACAFAH), Merchandising & On-Site Retail (Tour Merch, Pop-ups) (MPAIAFAJ), Sports Collectibles Marketplace & Auction Platforms (CRAMAOAI), Creator/Artist Direct-to-Fan Streaming & Membership (MPAIACAF)
Keywords
Where M-UP is headquartered
LocationHeadquarters
- HQ city
- Tokyo
- HQ country
- Japan
- HQ region
- Asia
Offices1 record
Markets served
M-UP business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain
Revenue model
- Fan Club Memberships: Recurring membership fees and services for artist fan clubs, providing exclusive content, advance ticketing, and fan engagement services.
- E-commerce / Merchandise Sales: Online sales of artist merchandise, goods, and official fan club products through digital storefronts.
- Electronic Ticketing: Ticket sales and distribution services for concerts, events, sports matches, and entertainment venues with transaction-based revenue.
- Digital Content Services: Digital card collections, streaming services, VR content, and other digital entertainment content offerings.
- App Services: Sports and entertainment mobile applications providing fan engagement tools, digital collectibles, and event-related services.
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
M-UP product offering
Product offeringCore offering
M-UP Holdings operates an integrated fan engagement platform for the entertainment and sports industries through 8 wholly-owned subsidiaries. The group provides electronic ticketing (Ticket Plus/チケプラ) with an official ticket trade marketplace, fan club and fan site management (Fanplus), merchandise e-commerce, official artist websites, sports fan engagement applications and digital card collections (VOLZ), live event streaming (FanStream/StreamPass), fan messaging services (Dear U plus), VR/360° content (VR MODE), anime and game digital content (Creative Plus), and Korean artist fan club and e-commerce services (THE STAR JAPAN). Its products serve both enterprise customers (artists, idol groups, K-pop acts, professional sports leagues and teams, event organizers, venues, stage productions) and end consumers (fans purchasing memberships, tickets, merchandise, and digital content).
Product overview
M-UP Holdings is a Japanese entertainment technology conglomerate operating multiple specialized subsidiaries under a unified group structure. The portfolio comprises Fanplus (fan club/EC), Ticket Plus/チケプラ (electronic ticketing with Trade marketplace), VOLZ (sports fan engagement apps including digital card collections), Dear U plus (bubble messaging platform), Creative Plus (anime/game content), VR MODE (VR/360° content), THE STAR JAPAN (Korean entertainment), and Roen Japan (apparel). Services span fan club management, e-commerce, ticketing, live streaming, digital collectibles, and VR experiences, connected through shared group infrastructure and cross-promotional capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Fanplus (ファンプラス) - Fan Club and E-commerce Platform
Companies that use M-UP
Customer profileNamed customers12 records
Segments5 records
Ideal customer profiles4 records
M-UP technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
M-UP partnerships and signals
Strategic signalScale indicators1 record
Recent moves6 records
Expansion highlights6 records
M-UP competitors and assessment
Company assessmentDirect peers
- e-plus (e+): One of Japan's major e-ticketing and event services platforms, operating across concerts, sports, and live events. Competes head-to-head with Ticketplus on mobile-first ticketing and event entry infrastructure.
- Pia Corporation: Japan's largest ticketing platform (ぴあ/チケットぴあ) serving concerts, sports, theaters, and entertainment venues. Directly competes with M-UP's Ticketplus on primary ticketing and venue relationships, with overlapping artist and event-organizer customer base.
- 17LIVE Japan: Live streaming platform connecting creators with fans via subscriptions, virtual gifts, and 1:1 messaging. Comparable to M-UP's Dear U plus (bubble/personal messaging) and FanStream monetization model.
- SHOWROOM (DeNA): Live streaming platform owned by DeNA focused on idol, music, and fan-engagement streaming. Direct peer in the streaming-to-fan engagement space that M-UP addresses via FanStream/StreamPass.
- Lawson Entertainment / Lawson Ticket: Lawson HMV Entertainment's Lawson Ticket (ローチケ) is a major Japanese ticketing outlet with deep convenience-store distribution. Competes with Ticketplus on broad-audience ticketing, though distribution-led rather than mobile-first.
Emerging players
- Colorful: Operates paid 1:1 fan messaging services (colorful message) for Japanese music artists and idols. Closest direct competitor to M-UP's Dear U plus bubble platform business.
- Sorare: Global sports digital collectibles/NFT platform with official licensing across soccer, NBA, and MLB. Most direct competitor to M-UP's VOLZ digital card collection business for Japanese sports leagues, though operating internationally.
Broad incumbents
- CyberAgent: Japanese digital entertainment conglomerate with AbemaTV (streaming), Cygames (games), and digital advertising. Comparable as a diversified entertainment tech holding with streaming and fan engagement components, though much larger scale.
- Avex Group: Major Japanese music entertainment conglomerate covering artist management, live events, fan club operations, and digital distribution. Comparable as a music fan engagement and artist services platform, though at significantly larger scale.
- Rakuten Ticket: Ticketing platform under Rakuten Group with broad e-commerce integration. Competes with Ticketplus on primary ticketing and cross-platform consumer reach, leveraging the Rakuten ecosystem.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
M-UP financial estimates
Financial estimateRevenue estimate
Valuation estimate
M-UP leadership team
Management profileNumber of profiles
M-UP subsidiaries and ownership
Company hierarchySubsidiaries8 records
M-UP funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
M-UP M&A and investment
M&A and investmentM&A1 record
Investments3 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about M-UP
What does M-UP do?
M-UP Holdings operates an integrated fan engagement platform for the entertainment and sports industries through 8 wholly-owned subsidiaries. The group provides electronic ticketing (Ticket Plus/チケプラ) with an official ticket trade marketplace, fan club and fan site management (Fanplus), merchandise e-commerce, official artist websites, sports fan engagement applications and digital card collections (VOLZ), live event streaming (FanStream/StreamPass), fan messaging services (Dear U plus), VR/360° content (VR MODE), anime and game digital content (Creative Plus), and Korean artist fan club and e-commerce services (THE STAR JAPAN). Its products serve both enterprise customers (artists, idol groups, K-pop acts, professional sports leagues and teams, event organizers, venues, stage productions) and end consumers (fans purchasing memberships, tickets, merchandise, and digital content).
Is M-UP a public or private company?
M-UP is a public company. It is classified as public and is currently operating.
When was M-UP founded?
M-UP was founded in 2004. It employs 251 to 500 people.
Where is M-UP based?
M-UP is headquartered in Tokyo, Japan, in the Asia region.
How does M-UP make money?
Five revenue lines are on record. Fan Club Memberships are the primary driver. The others are E-commerce / Merchandise Sales, electronic Ticketing, digital Content Services and app Services.
Who are M-UP's main competitors?
Direct peers on record are e-plus (e+), Pia Corporation, 17LIVE Japan, SHOWROOM (DeNA) and Lawson Entertainment / Lawson Ticket. Emerging players are Colorful and Sorare. Broad incumbents are CyberAgent, Avex Group and Rakuten Ticket.
Does M-UP have an API?
No public API is recorded for M-UP.
What industry is M-UP in?
M-UP's product category is Entertainment Fan Engagement Technology. Its primary akta.pro industry code is MPACAFAA, Subscription Fan Membership Platforms (Paid Communities), with a secondary code of MPACAFAC, Paid Live Events & Virtual Tickets (Webinars/Streams). Its NAICS code is 7113 and its SIC code is 7997.