ARB

What ARB does

ARB Berhad is a Malaysian publicly listed technology company (Bursa Malaysia Main Market, KLSE:7181) that evolved from its original 1997 timber-business origins into a diversified IT solutions provider, formally transitioning its stock sector to Technology in April 2020. Today the company operates from its Kuala Lumpur Sentral headquarters and sells four core software solution lines — Cloud Solutions (infrastructure, security, migration, IaaS), CRM Solutions (all-in-one customer data and sales pipeline dashboard), and Platform Solutions (Bandwidth Management, AIoT, and Robotics including AGVs and RaaS) — alongside two IoT hardware product lines: the Smart Vending Machine (Single Door / Dual Door variants) and the Smart Power Bank Station (48-slot / 6-slot configurations). The underlying Technology & Platform Ecosystem is described as built on enterprise-grade cloud infrastructure with AI/ML, IoT connectivity, edge computing, and robotic automation capabilities.

The company serves six identified vertical segments — Government & Public Sector, Healthcare, Manufacturing & Logistics, Retail & eCommerce, Financial Services, and Education — with custom enterprise pricing under quote-based engagements, primarily via direct sales through website inquiries. Revenue streams include subscription-based technology solutions, hardware product sales (smart vending and power bank stations), and research-grant partnerships (e.g., a RM560,000 Industrial Grant 2025 contribution to AI infrastructure research). The IoT segment was demerged from the ARB Berhad Group in December 2023, refocusing the listed entity on Cloud, CRM, and Platform solutions.

ARB has 101–250 employees, an active Malaysian content-marketing presence (blog, technical insights, corporate events), and three 2020 industry recognitions (Asia Pacific Enterprise Award, Malaysia Technology Excellence Awards, International Prestige Brand Award). The current Board comprises an Independent Non-Executive Chairperson with 20+ years in company secretarial practice, an Executive Director (Hong Zi Shen, co-founder/CTO of Axflix Sdn Bhd) with 20+ years in telecom and software, and two Independent Non-Executive Directors with backgrounds in auditing/taxation and management consulting. No customer logos, revenue figures, or material acquisition/partnership data are disclosed in the available sources.

Name

ARB

Legal name

ARB BERHAD

Website

https://arbberhad.com

Company type

Public

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Enterprise Cloud & IoT Software Solutions

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)

akta.pro secondary industries

iPaaS (Cloud Integration Platforms) (HDAEAIAB), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

Keywords

• Enterprise cloud solutions
• Customer relationship management
• IoT platform solutions
• Smart vending machines
• Robotic automation services

Headquarters

HQ city

Kuala Lumpur

HQ country

Malaysia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Supply Chain, Operations

Revenue model

1. Technology Solutions Sales: ARB Berhad generates revenue through the sale of technology solutions including CRM systems, cloud infrastructure services, platform solutions (AIoT, robotics, bandwidth management), smart vending machines, and power bank station deployments. The company provides both software-as-a-service style solutions and hardware products.
2. Hardware Product Sales: Revenue from sale of smart vending machines and power bank stations, including deployment and setup services.
3. Research Grants & Partnerships: The company participates in industrial grants supporting AI research, having contributed RM560,000 to a high-performance computing research initiative.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

ARB Berhad is a diversified technology company that sells enterprise Cloud Solutions (IaaS, cloud analytics, security, migration), CRM Solutions (sales pipeline tracking, customer insights, workflow automation), and Platform Solutions (AIoT, robotics including robotic arms and AGVs, and bandwidth management). It also sells and deploys IoT-connected hardware products—Smart Vending Machines and Power Bank Stations—across retail and commercial venues in Malaysia. All offerings are built on the company's Technology & Platform Ecosystem using enterprise-grade infrastructure.

Product overview

ARB Berhad operates as a diversified technology company offering an integrated portfolio of solutions spanning Cloud Solutions, CRM Solutions, Platform Solutions (encompassing AIoT, robotics, and bandwidth management), and IoT-connected hardware products (Smart Vending Machines and Power Bank Stations). The Cloud and CRM Solutions form the core software-as-a-service offerings, while Platform Solutions provides AIoT connectivity, robotic automation, and bandwidth management capabilities. Smart Vending Machines and Power Bank Stations represent the company's IoT hardware products deployed across retail and commercial environments. All solutions are built on the company's Technology & Platform Ecosystem using enterprise-grade technologies.

Differentiator

Problem solved

Functional benefit

Brands

• ARB SmartVend: IoT-enabled smart vending machine platform with real-time monitoring, remote management, and operational efficiency.
• Smart Power Bank Station

Products and services

• ARB CRM Solutions Customer Relationship Management solution enabling businesses to track leads, manage sales pipelines, automate follow-ups, deliver personalized customer support, and grow revenue through an all-in-one dashboard with insight-driven growth analytics.
• ARB Cloud Solutions Scalable, secure cloud infrastructure providing Cloud Analytics & AI Integration, Cloud Security & Compliance, Cloud Migration & Integration, and Cloud IaaS services with enterprise-grade security for businesses of all sizes.
• ARB Platform Solutions Integrated technology platform encompassing Bandwidth Management Solutions (intelligent traffic shaping, centralized control), AIoT Solutions (device connectivity, remote monitoring, edge computing, predictive maintenance), and Robotic Solutions (robotic arms, AGVs, custom platforms, Robotics-as-a-Service).
• ARB Smart Vending Machine IoT-enabled connected vending platform with real-time monitoring, remote management, operational visibility, secure IoT architecture, modular design, sales analytics, remote machine monitoring, and real-time inventory tracking. Available in Single Door and Dual Door variants.
• ARB Power Bank Station Smart Power Bank Station automated rental kiosk enabling users to rent portable power banks via digital payment methods. Features 48-slot and 6-slot configurations with real-time tracking, smart slot charging technology, and remote monitoring.

Quantifiable outcome

• Power Bank Station deployment: 400+ locations nationwide

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature7 records

Scale indicators3 records

Recent moves10 records

Expansion highlights4 records

Regional players

• Awanbiru Technology Berhad: Malaysian cloud services and digital infrastructure provider listed on Bursa Malaysia. Comparable because both offer cloud and enterprise IT services to Malaysian customers with similar geographic and vertical positioning.
• YTL AI Cloud / YTL Communications: Malaysian AI and cloud infrastructure provider leveraging NVIDIA H100 GPUs for enterprise AI workloads. Comparable because both serve Malaysian enterprises with cloud and AI infrastructure offerings in the same domestic market.
• HeiTech Padu Berhad: Malaysian Main Market-listed IT services company serving government and enterprise with systems integration and managed services. Comparable because both are publicly listed Malaysian IT services firms serving government and enterprise verticals.

Direct peers

• UiPath: Robotic Process Automation (RPA) leader offering software robots for business process automation. Comparable because ARB's Robotic Solutions (AGVs, RaaS, robotic arms) and process automation capabilities overlap with UiPath's automation stack.
• PTC: Enterprise IoT and digital twin platform serving manufacturers with ThingWorx and related solutions. Comparable because ARB's AIoT platform targets manufacturing and logistics customers with device connectivity, predictive maintenance, and edge computing.
• Cantaloupe Technologies: IoT-connected smart vending and unattended retail platform serving operators globally. Comparable because ARB's Smart Vending Machine product with real-time monitoring and remote management directly competes in IoT-enabled vending.
• HubSpot: All-in-one CRM and marketing automation platform for SMBs and mid-market. Comparable because ARB's all-in-one CRM dashboard with sales pipeline tracking and workflow automation targets a similar buyer profile.

Broad incumbents

• Amazon Web Services: Global cloud infrastructure leader with broad IaaS/PaaS and IoT services. Comparable because ARB's Cloud Solutions and AIoT platform compete for similar enterprise cloud workloads across the same Malaysian and regional customers.
• Microsoft Azure: Hyperscale cloud infrastructure platform offering IaaS, PaaS, and integrated AI/IoT services. Comparable because ARB's ARB Cloud Solutions targets similar enterprise cloud infrastructure needs, though Azure is a global incumbent.
• Salesforce: Global CRM market leader offering customer relationship management, automation, and analytics. Comparable because ARB's ARB CRM Solutions competes in the same CRM category, though Salesforce operates at vastly greater scale and breadth.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/arbberhad

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ARB