Voyage Connected Health

What Voyage Connected Health does

Voyage Connected Health (legally Voyage Payments, LLC) is a private Orlando, Florida-based payment services provider founded in 2020 that builds a HIPAA-compliant payment processing platform targeted at healthcare providers. Its core product suite consists of a white-label customer payment portal, a browser-based virtual terminal, a real-time accounts receivable dashboard, and a customer self-service portal, supported by add-on modules including Subscription Manager for recurring billing and Split Pay/Family Billing for multi-payer invoices. The platform is hosted on SSAE 16 SOC 1 Type II, SOC 2 Type II, PCI-DSS, GLBA, and HIPAA audited data centers with FIPS 140-2 encryption, and integrates bidirectionally with Epic and Cerner EHRs as well as Yardi, QuickBooks, and RentCafe for accounting and property management workflows.

The company monetizes through transaction fees on credit card, debit, and ACH payments processed through its platform, supplemented by subscription management fees for recurring billing services. Pricing is custom and not publicly disclosed, with Voyage emphasizing tailored solutions based on volume and requirements. Its go-to-market blends self-serve, product-led onboarding (under-one-hour approval, same-day processing) with a sales-led motion targeting enterprise healthcare organizations and hospital systems, supported by dedicated customer success managers providing onboarding, training, and ongoing strategic check-ins.

The company operates with 11-50 employees and claims to be trusted by 1,000+ companies worldwide, with named enterprise customers including Advent Health, Northwell Health, M Health Fairview, Hennepin Healthcare, Bassett Healthcare, and Osceola Medical Center. It is bootstrapped with no disclosed funding rounds, no M&A activity, and no parent company, operating strictly within the United States market.

Name

Voyage Connected Health

Legal name

Voyage Payments, LLC

Website

https://voyage.health

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Voyage Connected Health is a HIPAA-compliant payment processing platform that helps healthcare providers and hospital systems accelerate patient collections through white-label billing portals, virtual terminals, real-time AR dashboards, and EHR integrations with Epic and Cerner.

Ownership category

akta.pro rank

Product category

Healthcare Payment Processing

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)

SIC

Services-Health Services (8000)

akta.pro primary industry

Patient Financial Engagement (Estimates, Billing Presentment, Payments) (HLACAEAI)

akta.pro secondary industry

Healthcare Billing & Patient Payments Presentment (FSAMAJAH)

Keywords

• Healthcare payment processing
• HIPAA-compliant billing
• Patient payment portal
• Medical accounts receivable
• Healthcare fintech

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Payment Processing Transaction Fees: Voyage processes credit card, debit, and ACH payments for healthcare providers, earning transaction fees on each payment processed through the platform.
2. Subscription Management Fees: Automated recurring billing services for fixed and fluctuating invoices, providing predictable revenue stream for both providers and Voyage.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Voyage Connected Health provides a HIPAA-compliant payment processing platform tailored for healthcare providers, combining a white-label customer payment portal, browser-based virtual terminal, real-time accounts receivable dashboard, and subscription/family-billing modules. The platform enables hospitals, senior living facilities, and healthcare networks to capture invoices, accept cards/ACH/HSA payments, split bills across multiple payers, and integrate bidirectionally with EHR and property management systems. It is sold via direct sales and self-serve onboarding with pricing based on transaction volume.

Product overview

Voyage Connected Health offers a unified payment processing platform designed specifically for healthcare providers. The core offering consists of the Voyage Payment Portal (white-label billing gateway), Virtual Terminal, Real Time Payment Dashboard, and Customer Portal — all designed to work together as an integrated accounts receivable management system. The platform is supplemented by modular add-ons including Subscription Manager for automated recurring billing, Split Pay/Family Billing for multi-payer scenarios, and a Product and Service Catalog. The platform emphasizes HIPAA and PCI DSS compliance, next-day funding, and integrations with major EHR systems (Epic, Cerner) and property management platforms (Yardi, QuickBooks).

Differentiator

Problem solved

Functional benefit

Brands

• Voyage Subscription Manager: Automated subscription plan management system that handles recurring credit card and ACH payments for businesses.
• Voyage Virtual Terminal

Products and services

• Voyage Payment Portal White-label payment gateway that captures invoices and syncs with a personalized billing portal, enabling real-time financial information access and secure online bill payments for healthcare providers.
• Voyage Virtual Terminal Browser-based virtual terminal allowing businesses to accept payments anytime, anywhere without physical location requirements. Supports customer lookup, invoice creation, and transaction processing.
• Real Time Payment Dashboard Financial intelligence dashboard providing instant access to invoice status, scheduled payment dates, and recurring fund deposit tracking for accounts receivable management.
• Customer Portal Branded self-service portal enabling patients and families to access invoices, make payments 24/7, set up recurring payments, and manage family billing with PCI-compliant security.
• Subscription Manager Automated subscription billing module that manages credit card and ACH payments, provides real-time revenue insights, and enables customers to modify their own billing plans through their portal.
• Split Pay / Family Billing Payment splitting functionality allowing single or multiple payers to contribute toward one invoice using various payment methods (credit card, debit, ACH, HSA, Medicaid, FSA) with automated balance tracking.

Quantifiable outcome

• 70% faster payment collection (approximately 31 days reduction in time-to-payment compared to paper bills)
• +2 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• EpiccoreTechnology or IntegrationHealthcare IT integration partner. Voyage's payment platform integrates with Epic's EHR system for seamless patient billing and payment processing within healthcare workflows.
• CernercoreTechnology or IntegrationHealthcare IT integration partner. Bidirectional information transfer enables patient billing data synchronization with Cerner EHR platform.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Voyage Connected Health