Triglav Insurance Company.

What Triglav Insurance Company. does

Triglav Insurance Company (Триглав Осигурување АД, Скопје) is a North Macedonian multi-line insurance provider and a publicly listed subsidiary of Triglav Group (Zavarovalnica Triglav d.d., ticker ZVTG on the Ljubljana Stock Exchange). The company is headquartered in Skopje at the Porta Superium complex and serves individual retail customers (primary segment) and business/corporate clients (secondary) across North Macedonia. Its portfolio spans mandatory auto liability (AO), comprehensive casco, Green Card international auto liability, automotive and home roadside assistance, home, pet, voluntary private health, travel health, accident, agricultural, watercraft, and aircraft insurance, with life and pension products distributed cross-marketing style via group affiliates Triglav Life Insurance AD Skopje and Triglav Pension Fund Company.

The underlying technology stack centers on a digital insurance platform comprising dedicated web portals for online purchase and renewal (obnova-ao.triglav.mk for AO renewal; e-osiguruvanje.triglav.mk for travel/health), the Triglav Prijava mobile application for damage reporting, and OneID-integrated online health claims submission, supported by a nationwide network of insurance agents and physical customer care centers (free hotline 0800 02222; +389 (2) 5102 222). Product structure combines standalone core policies (AO, Kasko, home, health) with add-on modules (SOS Paket, FitKit Active, Triglav Home Assistance, Kasko Green EV) and bundled programs Triglav Komplet and Triglav Komplet+ that offer up to 40% multi-product discounts.

The revenue model is insurance premium-based: recurring annual or per-policy premiums across all lines (e.g., Green Card passenger car 3,690 MKD annual; automotive assistance Basic 1,000 MKD for passenger vehicles), supplemented by roadside assistance services and claims handling operations. Distribution is hybrid — sales-led through both direct online self-service and an agent network. Triglav Group-level governance (including a 2026 SaaS service agreement with the parent for shared technology consumption) provides operational and platform standardization across its six-market SEE/CEE footprint.

Name

Triglav Insurance Company.

Legal name

Триглав Осигурување АД, Скопје

Website

https://triglav.mk

Company type

Public

Founded year

1968

Operating status

Operating

Headcount range

101–250 employees

Short description

Triglav Insurance Company is a North Macedonian multi-line insurance provider offering vehicle, property, health, travel, accident, and agricultural coverage to individual retail and corporate clients through online portals, a mobile app, a nationwide agent network, and customer care centers.

Ownership category

akta.pro rank

Product category

Multi-line Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126), Direct Life, Health, and Medical Insurance Carriers (52411)

SIC

Fire, Marine & Casualty Insurance (6331), Accident & Health Insurance (6321), Insurance Carriers, Nec (6399), Life Insurance (6311)

akta.pro primary industry

Personal Auto Insurance (FSAJAMAA)

akta.pro secondary industries

General Liability Insurance (FSAJAMAE), Travel & Accident (Non-Life) Insurance (FSAJAMAN)

Keywords

• Property insurance
• Vehicle insurance
• Health insurance
• Life insurance
• Roadside assistance

Headquarters

HQ city

Skopje

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain, Others

Revenue model

1. Insurance Premiums: Collection of insurance premiums from various policy types including vehicle insurance (AO, Kasko, Green Card), home insurance, health insurance, travel insurance, accident insurance, and agricultural insurance. Premiums are typically paid annually or as agreed per policy terms.
2. Claims Handling Services: Processing and settlement of insurance claims across all product lines
3. Roadside Assistance Services: Automotive assistance services including towing, fuel delivery, vehicle replacement, and hotel accommodation for stranded drivers

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Triglav Insurance Company is a multi-line insurance provider offering vehicle insurance (mandatory auto liability, Kasko, Green Card, and roadside assistance), home and property insurance, voluntary private health insurance, travel health insurance, accident insurance, agricultural insurance, and pet insurance. The company also distributes life and pension products through related Triglav Group entities. Products are sold through online portals, a mobile application, customer care centers, and a nationwide network of insurance agents, with claims handling and roadside assistance services operational across North Macedonia and Europe.

Product overview

Triglav Insurance Company operates as a multi-line insurance provider offering a comprehensive portfolio organized around six core product categories: vehicle insurance (automobiles, motorcycles, watercraft, aircraft), home insurance (dwellings and contents), health insurance (voluntary private health, travel health), accident insurance, agricultural insurance, and life/pension products (through subsidiaries Triglav Life and Triglav Pension). The product portfolio includes standalone core products (mandatory auto liability, casco, health insurance) and supplementary modules (roadside assistance, home assistance, pet insurance, SOS package, FitKit Active). The company offers bundled package programs (Triglav Complete, Triglav Complete+) that provide multi-product discounts up to 40-50% when combining vehicle, home, and health insurance. Online platforms enable policy purchase, renewal, and claims reporting.

Differentiator

Problem solved

Functional benefit

Brands

• Триглав Комплет (Triglav Komplet): A bundled insurance package program offering benefits and discounts to policyholders who hold multiple insurance products.
• Триглав Комплет + (Triglav Komplet Plus)
• SOS Пакет
• A1 Combo
• Триглав Зелена Лига (Triglav Green League)
• Триглав домашна асистенција (Triglav Home Assistance)
• Триглав автомобилска асистенција (Triglav Automotive Assistance)
• Каско Green
• Триглав Пријава

Products and services

• Mandatory Auto Liability Insurance (Автомобилска одговорност - АО) Mandatory liability insurance covering damages caused to third parties (property damage and bodily injury) in traffic accidents. Product offered to individual vehicle owners in North Macedonia.
• Kasko Vehicle Insurance (Каско осигурување) Comprehensive vehicle insurance covering damage, destruction or theft of the insured vehicle from traffic accidents, natural disasters, theft, and third-party actions. Product offered to individual vehicle owners seeking full coverage beyond mandatory liability.
• Green Card International Motor Insurance (Зелена карта) International motor liability insurance required for vehicle travel abroad, covering material and non-material damages to third parties. Premiums vary by vehicle type and duration (1 month or 12 months).
• Triglav Automotive Assistance (Триглав автомобилска асистенција) 24/7 roadside assistance in Macedonia and Europe including vehicle towing, fuel delivery, replacement vehicle, hotel accommodation, and medical transport. Available in Basic, Plus, and Comfort tiers. Product offered to individual and corporate vehicle owners.
• Auto Accident Insurance (Осигурување од авто-незгода) Insurance covering driver and passenger bodily injuries from traffic accidents, providing compensation for medical expenses, permanent disability, and death. Product offered to vehicle owners and passengers.
• Home Insurance (Мој дом) Home insurance covering the dwelling and contents against damage, destruction, and other insured events. Product offered to individual homeowners and tenants.
• Triglav Home Assistance (Триглав домашна асистенција) 24-hour emergency home assistance service for urgent household situations requiring immediate action. Product offered to individual homeowners.
• Pet Insurance (Мој миленик) Pet insurance covering veterinary expenses, treatment, and care for dogs and other pets. Product offered to individual pet owners.
• Voluntary Private Health Insurance (Доброволно приватно здравствено осигурување) Voluntary private health insurance providing coverage for specialist outpatient and inpatient treatment, operations, malignant diseases, serious illnesses, and other medical services. Product offered to individuals seeking access to private healthcare providers.
• Travel Health Insurance (Здравствено патничко осигурување) Travel health insurance for tourist and business travel abroad, including medical expense coverage and emergency assistance. Product offered to individuals planning international travel.
• Personal Accident Insurance (Осигурување од незгода) Accident insurance for various segments including children, youth, individuals, families, seniors, and athletes, covering consequences of accidents. Product offered to individuals across multiple life stages.
• Watercraft Insurance (Осигурување на пловни објекти) Watercraft insurance covering vessels during sailing, mooring, and anchoring, including hull, installations, equipment, and third-party liability. Product offered to individual boat owners.
• Aircraft Insurance (Осигурување на воздушни летала) Aircraft insurance including mandatory liability coverage for third parties and casco coverage for aircraft, seaplanes, gliders, and helicopters. Product offered to individual aircraft owners and operators.
• Agricultural Insurance (Осигурување на земјоделство и сточарство) Agricultural insurance covering crops, fruits, and livestock against weather-related damages, including spring frost, drought, and animal mortality. Product offered to individual farmers and agricultural producers.
• Triglav Life Insurance (Триглав Живот) Life insurance products including life coverage and investment-linked products, distributed through the related Triglav Group entity Triglav Life Insurance AD Skopje.
• Triglav Pension Fund (Триглав Пензиско) Pension fund management and voluntary pension insurance products, distributed through the related Triglav Group entity Triglav Pension Fund Company.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• Triglav Life Insurance AD Skopje (Триглав Осигурување Живот АД, Скопје)coreStrategic or Co-development PartnerRelated company within Triglav Group offering life insurance products. Triglav Insurance cross-markets life insurance services and shares customer data for marketing purposes with shareholder consent.
• Triglav Pension Fund Company (Триглав Пензиско Друштво)coreStrategic or Co-development PartnerRelated company within Triglav Group offering pension fund services. Cross-marketing partnership allows sharing customer data for providing tailored pension product offers.
• European Green Card SystemcoreStrategic or Co-development PartnerMember of the European Green Card system with correspondents across Europe for handling cross-border insurance claims. Triglav Insurance is a member of the European green card system and has correspondents throughout Europe.
• Zavarovalnica Triglav d.d. (Parent Company)coreStrategic or Co-development PartnerParent company of Triglav Group based in Slovenia, providing strategic direction, brand, and operational standards. The Group operates across multiple markets including Slovenia, Croatia, Serbia, Bosnia and Herzegovina, Montenegro, and North Macedonia.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Vienna Insurance Group (VIG): Austrian-headquartered CEE insurance leader with extensive SEE footprint (including through Wiener Städtische, Kooperativa and unit-linked subsidiaries), competing in non-life and life across multiple Balkan markets served by Triglav.
• Sava Osiguranje: Slovenian insurance carrier (sister company within the Triglav Group family) operating a similar multi-line P&C and life model in a larger but adjacent market, providing a close functional benchmark for the Macedonian unit.
• Generali: Global insurance major with established SEE operations, offering a broad P&C and life portfolio; competes with Triglav in retail and SME segments across the region including Macedonia via intermediaries.
• Allianz: Global insurance and asset management leader with material Central/Eastern European operations; competes in motor, property and health across SEE markets and sets pricing benchmarks for regional incumbents like Triglav.

Direct peers

• Uniqa Insurance (Macedonia operations): Austrian-headquartered Uniqa operates a Macedonian subsidiary offering motor, property, health and accident cover, directly competing with Triglav in retail and SME segments across identical distribution channels.
• WINNER Insurance Macedonia: Local Macedonian non-life insurer offering motor, property and personal accident cover to retail and small-business clients, competing head-to-head with Triglav in the same agent and direct channels in Skopje and across the country.
• Eurolink Insurance: A direct Macedonian non-life insurance competitor offering motor, property and personal lines to individuals and businesses in the same domestic market as Triglav, with overlapping product mix and agent/broker distribution.
• Grawe Osiguranje (Macedonia): Austrian group GRAWE's Macedonian subsidiary writes life and non-life insurance locally, including motor liability and property, positioning it as a close product-overlap competitor for Triglav's multi-line retail portfolio.

Others

• Zavarovalnica Triglav d.d. Slovenian parent of Triglav Osiguruvaanje AD Skopje and the rest of the Triglav Group; while not a competitor, it is the strategic and capital parent whose product and IT standards shape the Macedonian subsidiary's offerings.

Regional players

• Croatia Osiguranje: Croatian multi-line insurer with comparable product breadth (motor, property, life, health) and a similar SEE/Adriatic retail model, making it a structural benchmark even though it does not directly underwrite in Macedonia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/TOMakedonija
• LinkedInlinkedin.com/company/triglav-osiguruvanje-ad

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Triglav Insurance Company.