CRG Holdings

What CRG Holdings does

CRG Holdings Co., Ltd. (TYO: 7041) is a Tokyo-based holding company that operates a diversified portfolio of human resources services in Japan, structured around four reportable segments: Human Resource (temporary staffing, placement, and contact-center dispatch), Outsourcing (BPO covering manufacturing, logistics, warehouse, recruitment, and sales support), System Solution (HR SaaS and interpretation/translation), and M&A/Investment. The group's primary operating vehicle is Miraill, formed in October 2024 by merging three legacy staffing subsidiaries, supported by sister subsidiaries Protex (factory/logistics), Palette (disability employment via the Canvas satellite-office network), Oshiete (corporate interpretation under the OCiETe brand), and CRG Investment (M&A advisory and minority equity portfolio). The company serves large Japanese enterprises and addresses Japan's structural labor shortage through approximately 380,000 registered candidates and 11 branch offices nationwide.

Revenue is generated principally through staffing markups on dispatched worker hours (subscription/recurring), managed-service BPO contracts, and SaaS subscriptions for recruitment analytics and HR platforms. The company has begun layering AI features onto its core offering, integrating Props Inc.'s MiAI AI interviewer across group hiring in June 2026 and launching HRaris, a recruitment analytics platform with an Evolve-powered AI concierge, in the same month. Pricing is largely inquiry-based with monthly subscription tiers for SaaS products. The group is listed on the Tokyo Stock Exchange Growth Market and reported FY September 2025 consolidated revenue of ¥16,420 million alongside a sharp operating profit recovery of +210% YoY to ¥279 million, following a prior-year net loss of ¥369 million.

Name

CRG Holdings

Legal name

CRGホールディングス株式会社

Website

https://crgh.co.jp

Company type

Public

Founded year

2013

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Staffing and Workforce Solutions

NAICS

Human Resources Consulting Services (541612), Offices of Other Holding Companies (551112), Corporate, Subsidiary, and Regional Managing Offices (551114)

akta.pro primary industry

CRM Managed Services & Support (BPAEAGAD)

akta.pro secondary industry

Industry-Specific CRM (Vertical CRM Suites) (HDAEAFAH)

Keywords

• Temporary staffing services
• Business process outsourcing
• Recruitment analytics software
• Disability employment support
• M&A advisory services

Headquarters

HQ city

Shinjuku

HQ country

Japan

HQ region

Asia

Offices12 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Human Resource (Staffing) Services: Temporary staffing, placement, and recruitment services for call centers, offices, sales, logistics, warehouses, events, and IT engineering. Revenue from staffing fees based on worker hours assigned.
2. Outsourcing Services: BPO services including contact center operations, manufacturing operations, logistics, warehouse management, recruitment support, and sales support.
3. System Solution Services: SaaS recruitment analytics platform, online interpretation/translation services (OCiETe), and software/system development.
4. M&A and Investment Services: Business succession consulting and investment services through CRG Investment, generating advisory and transaction fees.
5. Disability Employment Support: Satellite office services (Canvas) providing disability employment support for companies, and vocational transition support services (Colors/カラーズ・ラボ).

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

CRG Holdings is a Japan-based comprehensive human resources holding company providing temporary staffing, direct placement, and BPO services (contact center operations, manufacturing, logistics, warehouse management, IT engineering) for enterprise clients. The group also operates SaaS-based HR technology platforms for recruitment analytics and online interpretation/translation services, plus M&A advisory through CRG Investment.

Product overview

CRG Holdings is a Japan-based comprehensive human resources holding company offering a portfolio of integrated services spanning four core segments: Human Resource (staffing dispatch, contact center, IT engineering), Outsourcing (BPO, manufacturing, logistics, recruitment support), System Solution (HR SaaS, AI tools), and M&A/Investment. The primary operating vehicle is the wholly-owned subsidiary Mirairu (株式会社ミライル), which was formed in October 2024 through the merger of three staffing companies. The product portfolio is organized as a platform-plus-module architecture: the core HR operations platform is supported by specialized SaaS tools including 採用見える化クラウド (recruitment analytics), MiAI (AI interviewer), and HRaris (HR platform with AI concierge). The group also operates OCiETe for interpretation/translation services, Canvas satellite offices for disability employment, and ColorsLABO for vocational transition training.

Differentiator

Problem solved

Functional benefit

Products and services

• Human Resource (Staffing) Services Temporary staffing, placement, and recruitment services dispatching workers to enterprises for call center, office work, sales, IT engineering, logistics, warehouse, and event operations. Fees based on worker hours assigned.
• Outsourcing (BPO) Services Business process outsourcing covering contact center operations, in-factory manufacturing operations, logistics, warehouse management, recruitment support, sales support, and system development for enterprise clients seeking to reduce labor costs and focus on core business.
• M&A Advisory and Investment Services M&A advisory and investment services operated by subsidiary CRG Investment, leveraging the group's comprehensive human resources expertise to execute mergers, acquisitions, and investments that generate synergies and long-term corporate value.
• OCiETe Online Interpretation and Translation Services Online interpretation and translation service for corporations, coordinating interpreters for business meetings and seminars on an hourly basis and providing high-precision translation services using a proprietary database. Offered by subsidiary Oshiete Co., Ltd.
• Canvas Satellite Disability Employment Offices Satellite-type employment support office service for people with disabilities, operated by Palette Co., Ltd., providing recruitment support, workplace facilities, and comprehensive retention assistance including mental health care for enterprises fulfilling disability employment quotas.
• Canvas+ Mental Health Support Service Mental health support service co-developed with Coco Dokoro, combining online counseling with workplace retention support, targeting all employees of client companies for early-stage mental health intervention and retention.
• Colors LABO Vocational Transition Support Pre-employment transition support program for people with developmental or mental disabilities. Operates as a government-designated vocational transition support facility offering IT, programming, and video editing skills training across 8 locations nationwide.
• Recruitment Visualization Cloud (Saiyou Mieruka Cloud) SaaS recruitment analytics platform that automatically aggregates recruitment advertising data, applicant tracking data, and post-hire attendance data, generating automated reports without programming knowledge. Integrates with major recruitment systems and HR platforms.
• HRaris Next-Generation HR Platform Next-generation HR platform that combines recruitment analytics with AI-driven problem-solving, integrating an AI recruitment concierge to support recruiters' decision-making. Combines data analytics with conversational AI for HR workflows.

Quantifiable outcome

• Revenue recovered to ¥16.4 billion in FY September 2025 with 210% operating profit increase YoY
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability13 records

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Props Inc. (プロップス株式会社)coreTechnology or Integration · 24 June 2026CRG Holdings integrated Props Inc.'s AI interviewer MiAI into its recruitment process across group companies. The AI system conducts first-round interviews 24/7 via smartphone, automatically generating transcriptions, summaries, and evaluation reports to standardize hiring practices and reduce unconscious bias.
• SEGA SAMMY LUXminorGTM or Marketing Partner · 8 April 2026CRG Holdings signed a partnership agreement with professional dance team SEGA SAMMY LUX for the 2025-26 D.LEAGUE season. The partnership aligns around shared values of creativity, innovation, and growth philosophy, with CRG expecting to embody proactive challenge attitudes through this collaboration.
• Shikigaku Co., Ltd. (株式会社識学)minorStrategic or Co-development Partner · 30 March 2026CRG Holdings and its subsidiary Miraillu co-hosted a seminar with Shikigaku on utilizing foreign human resources. Shikigaku contributed organizational management theory expertise while Miraillu provided practical case studies on foreign worker recruitment and retention.
• Cocodocoro Co., Ltd. (株式会社ココドコロ)minorStrategic or Co-development Partner · 27 February 2026Palette (CRG subsidiary) partnered with Cocodocoro to jointly develop Canvas+, a comprehensive mental health support service combining online counseling (Cocodocoro) with workplace retention support (Palette).
• Norr Corporation (株式会社ノール)minorOthers · 16 January 2026Oshiete (CRG subsidiary) provides hospitality operations support for Norr's apartment hotel 'Nord Shimomaruko' in Tokyo-Ota area, including multilingual guest support and quality management.
• ReINN Corporation (株式会社ReINN)minorStrategic or Co-development Partner · 1 September 2025Oshiete (CRG subsidiary) entered a business partnership with ReINN (subsidiary of Tokyu Land Holdings) to strengthen service offerings and revenue base through mutual leveraging of capabilities in hospitality management.
• Mirai Works Inc. (株式会社みらいワークス)minorStrategic or Co-development Partner · 18 March 2022CRG subsidiary Innovation Next partnered with Mirai Works to provide AI-OCR+RPA solutions to enterprises, combining Mirai Works' professional talent platform with Innovation Next's automation solutions.
• Yamanashi Chuo Bank (株式会社山梨中央銀行)minorGTM or Marketing Partner · 13 August 2021CRG Holdings entered a business partnership with Yamanashi Chuo Bank for mutual cooperation on M&A-related corporate information exchange and intermediary services to support regional enterprise M&A needs.
• Uruulu BPO (株式会社うるるBPO)minorStrategic or Co-development Partner · 18 December 2020CRG subsidiary Casting Road partnered with Uruulu BPO to launch nationwide scan-at-your-location services, combining Casting Road's nationwide registered staff network with Uruulu BPO's 15-year scanning expertise.
• Willbee Corporation (株式会社ウィルビー)minorChannel Partner/ Reseller/ DistributorCRG subsidiary Casting Road provides OEM access to its recruitment visualization cloud SaaS to Willbee, which rebrands it as 'Ko-Mei Recruitment Effect Analysis' for distribution to its customer base.
• HR Solutions Corporation (HRソリューションズ株式会社)minorChannel Partner/ Reseller/ DistributorCRG subsidiary Casting Road provides OEM access to its recruitment visualization cloud SaaS to HR Solutions, which distributes it alongside their Rekkuapo recruitment system serving over 1,025 companies.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Regional players

• Mynavi: Major Japanese recruitment media and HR services firm. Overlaps with CRG in new-graduate and mid-career placement, plus broader HR services, primarily serving the same Japan domestic market.

Direct peers

• Dip Corp: Listed Japanese HR-tech firm operating job advertising platform 'Baitoru' and staffing agency services. Direct competitor to CRG's 採用見える化クラウド (HRaris) recruitment analytics SaaS and horizontal staffing business.
• Recruit Holdings: Largest Japanese HR services conglomerate operating Indeed, RGF, and staffing franchises. Overlaps with CRG in staffing dispatch, placement, and HR SaaS, serving similar enterprise clients and candidate pools in Japan.
• TechnoPro Holdings: Japan's largest engineering and IT staffing firm. Directly comparable to CRG's SES engineering segment and Miraill's IT solutions unit, targeting similar technical-talent shortage pain points among Japanese enterprises.
• Fullcast Holdings: Japanese short-term and spot staffing specialist serving logistics, light manufacturing, and event staffing. Closely comparable to CRG's spot/regular work and logistics/warehouse staffing segments.
• Persol Holdings: One of Japan's largest staffing and HR services groups (Tempo Staff, doda, Rito). Directly competes with CRG across temporary staffing, placement, BPO, and HR-tech for the same enterprise customer base in Japan.
• Haken Holdings / Will Group: Japanese staffing holding company with manufacturing, logistics, and call-center dispatch plus overseas worker programs. Highly comparable business mix to CRG including similar focus on foreign worker utilization in Japan.

Broad incumbents

• Adecco Group (Japan operations): Global staffing leader with significant Japan presence across office, industrial, and IT staffing. Competes with CRG's Miraill in the same enterprise staffing RFPs but operates at much larger scale and broader portfolio.
• ManpowerGroup (Japan): Global staffing and workforce solutions firm with Japan operations. Competes with CRG in office/administrative staffing and BPO for large Japanese enterprises as part of a much broader international portfolio.

Emerging players

• HR Solutions Corporation: Japanese HR-tech firm operating the Rekkuapo recruitment management system used by 1,025+ companies. Existing channel partner that OEMs CRG's 採用見える化クラウド SaaS — adjacent competitor and ecosystem participant in Japan HR-tech.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CRG Holdings