Professional Process Servers

What Professional Process Servers does

Professional Process Servers, Inc. is a private, locally-owned process serving company founded in 1988 and headquartered at 5240 Mendenhall Park Place in Memphis, Tennessee. The company provides service of process for legal documents across all courts, serving legal professionals, businesses, and individuals primarily in Shelby County and the tri-state area of Tennessee, Arkansas, and Mississippi. Through its membership in NAPPS (National Association of Professional Process Servers), the firm extends its geographic reach to provide nationwide service of process for multi-jurisdictional matters routed through the NAPPS member network.

The company's core offering is organized into three service tiers: (1) Service of Process, covering court document service for individuals and businesses in the local jurisdiction; (2) Filing & Research Services, including court filing, document retrieval, and records copying; and (3) Advanced Services, comprising same-day rush service, email/phone status reports, nationwide coverage, and complimentary notary services. All servers are licensed, bonded, and covered by Errors and Omissions Liability Insurance. The company operates with no proprietary technology platform; delivery is handled by licensed field agents, with a basic website and direct phone (901-452-8986) and Yahoo email ([email protected]) contact channels.

Revenue is generated on a transactional fee basis, with pricing described as 'very reasonable' and volume discounts available for high-frequency clients. The go-to-market motion is sales-led and direct: clients contact the company by phone or email to request services. With 1-10 employees, no disclosed investors, no funding rounds, and no institutional backing, the company appears to be an independently operated, founder-owned small business with a mature, stable operating profile.

Name

Professional Process Servers

Legal name

Professional Process Servers, Inc.

Website

https://professionalprocessservers.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

1–10 employees

Short description

Professional Process Servers is a Memphis-based legal services firm founded in 1988, providing process serving, court filing, and document retrieval to attorneys, businesses, and individuals across Shelby County, the tri-state area, and nationwide via NAPPS.

Ownership category

akta.pro rank

Product category

Legal Process Serving Services

NAICS

Other Legal Services (54119)

SIC

Services-Legal Services (8111)

akta.pro industry

PRIMARYTLAAADAK

Legal & Court Filings / Process Service Courier

Transportation & Logistics/Courier, Express & Parcel (CEP) / Last-Mile Delivery/Same-Day & On-Demand Courier

SECONDARYBPAHAAAB

Litigation & Dispute Resolution

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Legal Services

Keywords

• Legal process serving
• Court document filing
• Document retrieval services
• Service of process
• Court records research

Headquarters

HQ city

Memphis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Process Serving Services: Fee-based service charges for serving legal documents on behalf of clients. Services include service of process for all courts, filing, document retrieval, and research. Pricing includes discounts for volume clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Professional Process Servers delivers fee-based service of legal court documents for all courts, serving both individuals and businesses in Shelby County and the tri-state area (Tennessee, Arkansas, Mississippi). The core offering is supplemented by court filing, document retrieval, document research, and court records copying, with same-day rush options and nationwide coverage via the NAPPS network.

Product overview

Professional Process Servers is a single-service business offering legal process serving as its core offering. The company provides three main service tiers: (1) Service of Process — the primary offering covering court document service for individuals and businesses in Shelby County and the tri-state area; (2) Filing & Research Services — supporting services for court filing, document retrieval, and records; and (3) Advanced Services — premium add-ons including rush service, status reports, nationwide coverage, and notary services. The portfolio operates as a unified service offering rather than a platform-plus-modules architecture.

Differentiator

Problem solved

Functional benefit

Products and services

• Service of Process Professional service of legal court documents for all courts, delivered by licensed, bonded process servers for both individuals and businesses in Shelby County and the tri-state area of Tennessee, Arkansas, and Mississippi.
• Filing & Research Services Court filing, document research, document retrieval, and court records copying services to support legal document handling workflows for attorneys and business clients.
• Advanced Services Premium add-on services including same-day rush service, email/phone status reports, nationwide service of process via NAPPS, and complimentary notary services.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• NAPPS (National Association of Professional Process Servers)coreOthersProfessional Process Servers is a proud member of NAPPS, the National Association of Professional Process Servers. This membership enables the company to assist in service of documents across the nation through the NAPPS network of professional process servers, extending their geographic reach beyond the local tri-state area to provide nationwide coverage for clients requiring multi-jurisdictional service.

Scale indicators2 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• ServeNow: ServeNow is a national marketplace and process serving network that connects law firms with local process servers across the U.S. It directly competes with Professional Process Servers by aggregating demand and routing jobs to local servers, often disintermediating small independent firms.
• ProVest: ProVest (now operating under ABC Legal) was a major national process serving firm that pioneered centralized volume process serving for law firms. It illustrates the scale-driven, tech-enabled model that pressures small local players like Professional Process Servers.
• One Legal (Crawford & Company legal services): One Legal is a national provider of court filing, process serving, and record retrieval services to attorneys and law firms. It overlaps with Professional Process Servers' filing, research, and process serving offerings at a national scale.
• ABC Legal Services: ABC Legal Services is a national process serving and court filing company with a tech-enabled ordering and tracking platform. It is a direct competitor offering the same core service of process plus filing and document retrieval at national scale, often at price points that pressure small local operators.
• Accurate Legal Services: Accurate Legal Services is a regional and national process serving company offering skip tracing, service of process, and court filings. It directly competes with Professional Process Servers in the same core service category with broader geographic coverage.

Broad incumbents

• Epiq: Epiq is a large, publicly backed legal and business services company offering e-filing, court reporting, managed document review, and process serving. It is a broad incumbent in the legal support services space whose scale and technology investment set the competitive ceiling for small firms.

Emerging players

• ProofServe: ProofServe is a digital process serving platform offering electronic service, real-time tracking, and digital proof of service. It represents the tech-enabled emerging model that competes with traditional, manually operated process servers like Professional Process Servers on speed and transparency.
• FileTime: FileTime is an electronic court filing service provider offering e-filing and filing service in select jurisdictions. It overlaps with Professional Process Servers' filing/research offering as an emerging digital alternative for the same legal support workflow.

Others

• National Association of Professional Process Servers (NAPPS): NAPPS is the national industry association of professional process servers, of which Professional Process Servers is a member. It functions as an ecosystem enabler by certifying standards, providing training, and facilitating cross-jurisdictional referrals among member servers.

Regional players

• Mid-South Litigation Services: Mid-South Litigation Services is a Memphis-area legal support company providing court reporting, record retrieval, and litigation support. It is a regional peer competing for the same Memphis legal professional customers, although focused more on court reporting than process serving.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/professionalprocessservers

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Professional Process Servers