Smartites Infosolutions

What Smartites Infosolutions does

SmartITES Infosolutions Pvt. Ltd. (also operating as Smartites) is a Mumbai-headquartered, founder-owned IT services and software product company founded in 2011 by IT professionals, led by Founder & Director Rajesh Mankad. The firm operates a corporate office in Mumbai and a development center in Pune, and serves enterprise and mid-market customers in India and the USA across verticals including Manufacturing, Retail, FMCG, BFSI, Distribution, Health Care and Automobile. The team is described as system architects, developers and project managers with a cumulative 85+ years of experience. Customer segments include banks and financial institutions, sales & distribution/logistics/manufacturing firms, SMEs and mid-size organizations, vehicle service centers, and enterprises requiring facility management.

The company's core offerings split into a portfolio of proprietary, trademarked software products and a set of professional services. Products include Autoshak® (Dealer Management System for pre-owned 2/3/4-wheeler vehicles), Shakr™ (Expense Management for SMEs with multi-currency support), SmartDTS™ (Dispatch Tracking Solution for multi-warehouse sales, distribution, logistics and manufacturing), Facilities Management (CAFM/IWMS), Litigation and Recovery Management (for Banking and Finance with CBS integration and eFiling), and eContract Management (TAT-based rule engine, configurable workflow). These are designed to integrate with established enterprise systems including Tally, SAP, Oracle and Core Banking Systems. Services span end-to-end software development (IoT, web, mobile, cloud, eCommerce) and Digital Transformation Consulting delivered under a "Business Partner" model.

Commercially, Smartites generates revenue from one-time software license sales, custom software development services, digital transformation consulting, and IT-enabled services. Pricing is not publicly disclosed; the firm operates a consultative, quote-based direct sales motion with multi-year enterprise contracts, no channel partners, and no marketplace listings. Lead capture runs through a website contact form segmented by company size (5 to 150+ employees) and product interest, with engagement via [email protected] and dedicated Business Consultants. The firm is privately held with no disclosed funding, parent company, acquisitions or institutional investment.

Name

Smartites Infosolutions

Legal name

SmartITES Infosolutions Pvt. Ltd.

Website

https://smartites.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

SmartITES Infosolutions is a Mumbai-based, founder-owned IT services and software product company serving enterprise and mid-market customers in India and the USA across manufacturing, BFSI, retail, automotive and logistics verticals through proprietary products and custom software development.

Ownership category

akta.pro rank

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Product Sales: Sale of proprietary software products including Autoshak, Shakr, SmartDTS, and industry-specific solutions. Products sold to enterprises with customization capabilities.
2. Software Development Services: Custom software development services across IoT, web applications, mobile applications, cloud services, and e-commerce. End-to-end development for mission-critical applications.
3. Digital Transformation Consulting: Consulting services providing organizations with IT expertise without requiring full-time IT staff. Includes process automation, productivity improvement, and technology roadmap development.
4. IT Enabled Services: IT enabled services as part of their overall service offerings.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Smartites Infosolutions develops and sells proprietary enterprise software products (Autoshak®, Shakr™, SmartDTS™, Facilities Management, Litigation and Recovery Management, eContract Management) and provides custom Software Development Services and Digital Transformation Consulting. The company delivers end-to-end IT solutions including IoT, web, mobile, cloud, and eCommerce development for customers across Manufacturing, Retail, FMCG, BFSI, Distribution, Health Care, and Automobile sectors in India and the USA.

Product overview

Smartites Infosolutions is a software product and IT consulting company offering a portfolio of named products and service offerings. The product suite includes Autoshak® (Service Relationship Management/DMS for vehicle dealers), Shakr™ (Expense Management for SMEs), and SmartDTS™ (Dispatch Tracking Solution), alongside modular add-on solutions for Facilities Management, Litigation and Recovery Management, and eContract Management. These products are complemented by Software Development Services (IoT, web, mobile, cloud, eCommerce) and Digital Transformation Consulting. The architecture combines standalone core products with modular add-ons that can be implemented individually or together, all delivered through a team of system architects, developers, and project managers with 85+ cumulative years of experience.

Differentiator

Problem solved

Functional benefit

Brands

• Autoshak®: Service Relationship Management solution suitable for Service Centers of all kinds. Web application with capabilities to integrate with third-party software like Tally, SAP, Oracle.
• Shakr™
• SmartDTS™
• Facilities Management
• Litigation and Recovery Management
• eContract Management

Products and services

• Autoshak® (Service Relationship Management / DMS) Web-based Service Relationship Management and Dealer Management System for pre-owned vehicle service centers (2, 3, and 4-wheeler vehicles), with integration to Tally, SAP, Oracle, and other third-party software; optimizes the service value chain, increases appointment turnaround ratio, and tracks Value-Added Services (VAS) and Value-Added Labor (VAL).
• Shakr™ (Expense Management) Expense management solution for SMEs and mid-size organizations with single and multi-location operations; features workflow-based advance and reimbursement, multi-currency support, and optional leave and timesheet modules, targeting the manual expense processing and reimbursement errors pain points.
• SmartDTS™ (Dispatch Tracking Solution) Dispatch tracking solution for Sales & Distribution, Logistics, and Manufacturing companies with multiple warehouses; provides TAT-based warehouse dispatch, last-mile tracking, milestone-based customer communication, and real-time visibility across the dispatch lifecycle.
• Facilities Management (CAFM/IWMS) End-to-end facility management (CAFM) and Integrated Workplace Management (IWMS) solution offering plug-and-play modules including Maintenance Management, Asset Management, Helpdesk/Ticket Management, Facilities Booking Management, and Space Management; reduces cost, improves productivity, and simplifies complex operations.
• Litigation and Recovery Management Litigation and recovery management software for Banking and Financial Institutions; automates the full litigation and recovery lifecycle with real-time dashboards, eFiling, integration with Core Banking Systems to capture defaulting accounts, multi-lingual output for recovery notices, and configurable regulatory-ready reporting.
• eContract Management Contract management automation solution offering customized templates, configurable workflows, a TAT-based rule engine, real-time contract progress tracking, automated alerts, and centralized document management.
• Software Development Services End-to-end custom software development services covering IoT development, web application development, mobile application development, cloud development services, new product development, and eCommerce development for mission-critical applications across multiple industry verticals.
• Digital Transformation Consulting Digital transformation consulting service providing organizations with experienced IT manpower for process automation, productivity improvement, cost reduction, and scalable business model development; delivered as a 'Business Partner' engagement focused on technology roadmap execution, without requiring customers to maintain full-time IT staff.

Quantifiable outcome

• Process automation and productivity efficiency improvement
• +3 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature6 records

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Zoho: Indian-origin enterprise SaaS with broad portfolio covering expense, contract, and workflow management. Competes with multiple Smartites products at a larger scale and price point.
• Persistent Systems: Indian IT services and software company providing custom development and consulting. Comparable to Smartites' services business with much larger scale and broader enterprise footprint.
• Icertis: Global contract management software leader with India operations. Direct competitor in the eContract Management category with deeper enterprise penetration and larger R&D budget.
• CDK Global: Global dealer management systems provider for automotive retail. Direct competitor to Autoshak® in the pre-owned vehicle dealer management category at much larger scale and geographic reach.
• Infosys: Global IT services giant from India. Overlaps with Smartites on consulting and custom software development services for enterprise customers across BFSI, manufacturing, and retail verticals.

Direct peers

• Tally Solutions: India's leading business accounting/ERP software. Comparable to Smartites on the SMB enterprise integration axis (Autoshak® integrates with Tally) and as an Indian software publisher serving similar mid-market customers.
• Ramco Systems: Indian enterprise software company with modules spanning logistics, ERP, and facilities management. Directly comparable for SmartDTS dispatch tracking and Facilities Management (CAFM/IWMS) products serving similar verticals.
• Happay: Indian expense management SaaS for enterprises. Direct competitor to Shakr™ in the same SME/mid-market segment with workflow-based reimbursement capabilities.
• Shipsy: Indian SaaS provider for logistics and last-mile delivery tracking. Direct competitor to SmartDTS™ for sales & distribution and manufacturing customers with multi-warehouse operations.
• Newgen Software: Indian enterprise software company with strong BFSI and document/contract management focus. Directly comparable to Smartites' Litigation & Recovery Management and eContract Management products, both targeting banking workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/SmartitesL
• Facebookfacebook.com/smartites
• LinkedInlinkedin.com/company/smartites-infosolutions-pvt-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Smartites Infosolutions