What Quality Sign & Service does

Quality Signs & Service Co. is a privately held, full-service commercial signage company founded in 1983 in Burlington, Kentucky. It designs, fabricates, installs, and repairs custom signs for businesses across the Greater Cincinnati tri-state area covering Ohio, Kentucky, and Indiana. The company operates from a 60-foot by 80-foot fabrication shop on half an acre and maintains a fleet of four install cranes, three fully stocked service trucks, and a 118-foot stinger crane, enabling in-house execution of any project size from small vinyl decals to multi-hundred-foot installations. Its core product set includes monument signs, channel letters, pylon-pole signs, electronic LED message centers, wall signs, awnings, wayfinding directories, and cast bronze plaques, with a documented customer base spanning automotive, banking, education, government, retail, hospitality, and agriculture.

The business model blends project-based one-time revenue (custom fabrication and installation), recurring revenue (sign and pole-light service contracts), and ancillary streams (crane rentals and 24/7 emergency repair services). GTM is sales-led and direct: customers reach the company by phone ((859) 525-9966), email, or a website contact form, after which design consultants and service technicians are dispatched onsite for surveys, estimates, and execution. Notable enterprise relationships include complete sign install packages for Valvoline Instant Oil Change locations across Ohio, Kentucky, and Indiana, as well as signage programs for Fifth Third Bank, White Castle, John Deere, GE, Auto Zone, Subaru, La Quinta, the University of Kentucky, and the Kenton County Library.

Operationally the company is a trade-services business differentiated by owned capital intensity (cranes, fabrication shop, stocked service vehicles) rather than proprietary software or IP. Leadership is compact: Geoff Michael as President, JJ Taylor as Job Foreman, Woody Fellinger as Design and Project Manager, and Teresa Salmen as Office Manager. There are no patents, certifications, third-party investors, or parent company disclosed; the company is founder/management-owned and is actively hiring permanent service technicians and installers to support additional capacity.

Name

Quality Sign & Service

Legal name

Quality Signs & Service Co.

Website

https://quality-signs.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

Founded in 1983 in Burlington, Kentucky, Quality Signs & Service Co. is a full-service commercial signage company. It designs, fabricates, installs, and repairs custom monument, channel letter, pylon-pole, and LED message signs for businesses across the Greater Cincinnati tri-state area.

Ownership category

akta.pro rank

Product category

Commercial Signage Services

NAICS

Sign Manufacturing (33995), Sign Manufacturing (339950)

SIC

Construction - Special Trade Contractors (1700), Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Wayfinding, Signage & Environmental Graphic Design (BPAHAKAN)

Keywords

• Custom sign fabrication
• Commercial signage installation
• LED message center signs
• Channel letter signs
• Sign repair services

Headquarters

HQ city

Burlington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Supply Chain, Operations, Marketing or Sales

Revenue model

1. Sign fabrication and installation: Design, fabrication, and installation of custom signs including awnings, LED message signs, pylon pole signs, channel letters, monument signs, wall signs, and more. One-time project-based revenue for custom signage solutions.
2. Sign repair and maintenance services: Emergency repair services and routine maintenance for existing signs. Revenue generated from service calls and repairs.
3. Service contracts: Ongoing service and maintenance contracts for routine upkeep and everyday repairs of signs and pole lights.
4. Crane rentals: Rental of company-owned cranes (including 118-foot stinger) to local businesses for photo surveys and other projects.
5. Franchise install packages: Complete installation packages for Valvoline Instant Oil Change franchise locations throughout Ohio, Kentucky, and Indiana.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Quality Sign & Service designs, fabricates, installs, and repairs commercial signage for businesses in the Greater Cincinnati area. The company produces custom signs including monument signs, channel letters, pylon-pole signs, LED electronic message centers, wall signs, awnings, wayfinding signage, and cast bronze plaques, and bundles these with site surveys, design, fabrication, installation, and 24/7 emergency repair services from a single in-house facility. Adjacent offerings include sign and pole light maintenance service contracts and crane rentals using the company's owned fleet.

Product overview

Quality Sign & Service is a full-service signage company offering comprehensive sign solutions including custom sign fabrication, design, installation, and repair services. Their core products include Monument Signs (ground-mounted, illuminated or non-illuminated), Channel Letter Signs (individually illuminated or halo-lit), Pylon-Pole Signs (freestanding cabinet signs), Electronic Message Centers (LED digital signs), and Wall Signs (internally illuminated). The company also provides specialty signage such as awnings, wayfinding signage, and cast bronze plaques. Services include emergency 24/7 repair services, routine maintenance contracts, crane rentals, and complete install packages for franchise operations like Valvoline Instant Oil Change. With over 35 years of experience serving Burlington, KY and the Greater Cincinnati area, they operate a 60-foot by 80-foot fabrication shop and maintain a fleet of installation equipment including a 118-foot stinger crane.

Differentiator

Problem solved

Functional benefit

Products and services

• Custom Signs Full-service custom sign fabrication including design, fabrication, and installation for businesses, bundling site surveys, concept development, fabrication, and professional installation for projects of any size.
• Monument Signs Ground-mounted illuminated or non-illuminated monument signs serving as permanent signage for business entrances and property identification.
• Channel Letter Signs Individually illuminated or halo-lit channel letters creating dimensional custom fabricated signage for building exteriors.
• Pylon-Pole Signs Pole-mounted illuminated and non-illuminated cabinet signs for shopping centers, office complexes, and businesses needing long-distance visibility.
• Electronic Message Centers (LED Signs) LED electronic message center signs for dynamic digital content display, allowing businesses to update messaging and announcements electronically.
• Wall Signs Internally illuminated wall-mounted signs custom fabricated for storefront and building identification.
• Awnings Custom awning design and installation services for storefronts and building exteriors.
• Wayfinding Signage Interior wayfinding signage and directories for buildings and facilities.
• Cast Bronze Plaques Custom cast bronze plaques for building identification and commemorative installations.
• Interior Signs Interior signage including wayfinding signs, directories, and decorative signs for multi-floor facilities.
• Emergency Sign Repair (24/7) 24/7 emergency repair services for damaged signs including broken neon, ballasts, transformers, fluorescent lamps, and parking lot lights, delivered by qualified service technicians with fully stocked service trucks.
• Sign and Pole Light Service Contracts Recurring service and maintenance contracts for routine upkeep and everyday repairs of signs and pole lights.
• Crane Rentals Rental of company-owned cranes (including a 118-foot stinger) to local businesses for photo surveys of signs, poles, buildings, and parking lot lights and other third-party projects.
• Complete Install Packages (Valvoline Franchise) Complete sign installation packages delivered to Valvoline Instant Oil Change franchise locations throughout Ohio, Kentucky, and Indiana.

Quantifiable outcome

• Available around the clock for emergency repairs
• +1 more outcomes

Named customers20 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves1 record

Expansion highlights4 records

Direct peers

• FASTSIGNS: Largest franchised sign and graphics network in North America, offering custom sign design, fabrication, installation, and ongoing service — directly comparable to Quality Sign & Service's full-service model, but operating at franchise scale across hundreds of locations.
• Ace Sign Company: Family-owned Midwestern full-service sign company providing custom design, fabrication, installation, and service since 1938 — directly comparable in longevity, scope, and end-to-end service model to Quality Sign & Service.
• Signarama: Global sign franchise offering design, manufacturing, installation, and repair of custom signage for businesses — overlapping with Quality Sign & Service's service mix across monument, channel letter, and illuminated signage.
• Poblocki Sign Company: Milwaukee-based full-service sign company providing design, fabrication, installation, and maintenance for commercial and institutional clients across the Midwest — similar end-to-end capabilities and customer mix to Quality Sign & Service.
• Image National: Regional full-service sign company offering design, manufacturing, installation, and service across monument, channel letter, pylon, and digital signage — closely mirrors Quality Sign & Service's product mix and customer profile.
• National Signs: Multi-state sign company delivering design, fabrication, installation, and service for retail, QSR, and franchise brands — overlaps with Quality Sign & Service's franchise install packages and multi-state service delivery.
• Hightower Signs: Full-service sign fabrication and installation company serving commercial, franchise, and institutional customers with monument, pylon, and LED signage — closely comparable in product breadth and end-customer mix.

Broad incumbents

• YESCO: One of the largest sign and lighting manufacturers in North America with national reach across design, fabrication, installation, and service — comparable in service breadth but operates at far greater scale and geographic scope than Quality Sign & Service.
• Allen Industries: Large multi-state sign and architectural graphics company serving national brands with design-build-install-maintain capabilities — overlaps directly with Quality Sign & Service's franchise and enterprise install model but at broader geographic scale.
• Federal Heath Sign Company: National sign manufacturer and installer serving retail, hospitality, petroleum, and financial brands with design, fabrication, and installation services — directly competes for the same enterprise franchise customers as Quality Sign & Service but with national reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/qualitysignserv
• Facebookfacebook.com/qualitysignsandservice

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quality Sign & Service