Dilas Intl Customs Brokers
Dilas International is a CBSA-licensed Canadian customs brokerage based in Calgary that clears commercial, personal, and non-resident importer shipments nationwide via EDI integrations, with ancillary CERS export filings and CARM registration support.
- Company typePrivate
- Founded-
- HeadquartersCalgary, Canada
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What Dilas Intl Customs Brokers does
Dilas International Customs Brokers Ltd is a privately-held Canadian customs brokerage firm headquartered in Calgary, Alberta. It is licensed by the Canada Border Services Agency (CBSA) and has posted a national bond, enabling it to clear shipments at every Canadian customs office through EDI integrations with CBSA's ACROSS, PARS, RMD, and CADEX release systems, as well as CFIA, NRCan, and eManifest channels. The firm was founded around 2008 and operates with 1-10 employees.
The company's product set is anchored by Commercial Customs Clearance and Personal Customs Clearance services, layered with an online Brokerage Fees Calculator, an Import Duty & Tax Estimator, a PARS cargo-tracking tool, document preparation (Canada Customs Invoice, CUSMA Certificates of Origin), and dedicated support for the CBSA's CARM Client Portal. Specialized offerings include a Non-Resident Importer (NRI) Program that lets foreign sellers act as importer of record into Canada and a CERS Export Declaration service for Canadian exporters filing B13A declarations. The firm also partners with ACERA Insurance to source surety bonds for Release Prior to Payment privileges.
Dilas makes money primarily through per-shipment transaction fees: a flat $40 CAD for low-value shipments under the CLVS program, 1% of shipment value (capped at $60-$250 CAD) for higher-value releases, plus $2 CAD per additional tariff line and $5 CAD per PGA-regulated item. A $100 CAD one-time account setup fee and CERS-related fees ($120 CAD first-time authorization, $70 CAD per one-line declaration, $5 CAD per additional HS code) round out the revenue mix. Customers are acquired via the website's calculators, phone and toll-free contact, email, and customer testimonials, with a horizontal segmentation across commercial importers, personal importers, and non-resident importers across Canada.
Dilas Intl Customs Brokers firmographics
Firmographics- Name
- Dilas Intl Customs Brokers
- Legal name
- Dilas International Customs Brokers Ltd
- Website
- https://dilas.ca
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Dilas International is a CBSA-licensed Canadian customs brokerage based in Calgary that clears commercial, personal, and non-resident importer shipments nationwide via EDI integrations, with ancillary CERS export filings and CARM registration support.
- Ownership category
- akta.pro rank
Dilas Intl Customs Brokers industry classification
Industry- Product category
- Customs Brokerage Services
- akta.pro primary industry
- Import Customs Clearance (Entry Filing & Release) (TLACAFAA)
- akta.pro secondary industries
- Export Customs Clearance (Export Declarations & AES/EEI) (TLACAFAB), Customs Consulting & Brokerage Outsourcing (Managed Brokerage, Brokerage Operations) (TLACAFAI), Customs Bonds & Guarantees (Surety Bonds, Bank Guarantees) (TLACAFAE), Regulated & Controlled Goods Clearance (FDA/USDA, Pharma, Chemicals, Dual-Use) (TLACAFAF)
Keywords
Where Dilas Intl Customs Brokers is headquartered
LocationHeadquarters
- HQ city
- Calgary
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Dilas Intl Customs Brokers business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
Revenue model
- Customs Brokerage Fees: Transaction-based fees for customs clearance services including brokerage fees calculated based on shipment value (for high value) or flat rates (for low value shipments), plus per-line fees for additional tariff classifications.
- Account Setup Fees: One-time account setup fees for new business or personal clients.
- CERS Export Declaration Services: Fees for filing CERS Export Declarations on behalf of Canadian exporters, including authorization ID application fees and per-declaration fees plus per-line charges.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | Account Set-up Fee |
| Unit Pricing | Pay-as-you-go | Low Value Shipment (CLVS Program) |
| Unit Pricing | Pay-as-you-go | High Value Shipment |
| Unit Pricing | Pay-as-you-go | Additional Tariff Classification Lines |
| Unit Pricing | Pay-as-you-go | PGA Regulated Commodities |
| Unit Pricing | Pay-as-you-go | CERS Export Declaration - First Time Filing |
| Unit Pricing | Pay-as-you-go | CERS Export Declaration - One-line |
| Unit Pricing | Pay-as-you-go | CERS Export Declaration - Additional HS Codes |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Dilas Intl Customs Brokers product offering
Product offeringCore offering
Dilas Intl Customs Brokers is a Calgary, Alberta-based customs brokerage firm licensed by the Canada Border Services Agency (CBSA) to clear commercial and personal shipments across the Canadian border. The firm files import entries through CBSA's ACROSS EDI system, manages PARS/RMD/CADEX transactions, supports the Non-Resident Importer (NRI) program, assists with CARM registration, and prepares CERS export declarations on behalf of importers and exporters.
Product overview
Dilas International is a CBSA-licensed customs brokerage company offering a suite of interconnected services for Canadian import/export customs clearance. The core offering consists of Commercial Customs Clearance Services and Personal Customs Clearance Services, supported by online tools including a Brokerage Fees Calculator and Import Duty & Tax Calculator for fee estimation. Specialized programs include the Non-Resident Importer (NRI) Program enabling foreign companies to import into Canada, CARM Registration Support for the new CBSA assessment system, and CERS Export Declaration filing for Canadian exporters. Additional services include PARS cargo tracking, document preparation (Canada Customs Invoice, CUSMA certificates), and account setup for both business and personal clients. All services utilize EDI systems (ACROSS, PARS, CADEX, RMD) for electronic submission to CBSA.
Differentiator
Problem solved
Functional benefit
Products and services
- Commercial Customs Clearance Services
Quantifiable outcome
- Electronic submission guarantee within one hour of receiving complete documents
- +2 more outcomes
Companies that use Dilas Intl Customs Brokers
Customer profileNamed customers11 records
Segments3 records
Dilas Intl Customs Brokers technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature1 record
Dilas Intl Customs Brokers partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor.
- Canadian Society of Customs BrokersminorDilas International is a proud corporate member of the Canadian Society of Customs Brokers, one of the most respected organizations in Canada's international trade community.
- ACERA InsuranceminorDilas partnered with ACERA Insurance for non-electronic (surety) bond services for importers requiring financial security for Release Prior to Payment (RPP) privileges under CARM. Pricing starts at $350/year.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Dilas Intl Customs Brokers competitors and assessment
Company assessmentBroad incumbents
- Livingston International: Largest customs broker and trade services provider in Canada, offering customs clearance, trade consulting, and freight forwarding to enterprise importers. Directly comparable to Dilas on the customs brokerage core but with vastly greater scale, geographic coverage, and integrated logistics offerings.
- Brink's Global Services: International customs brokerage and secure logistics provider with Canadian operations offering customs clearance and trade compliance. Comparable to Dilas on customs brokerage, but operating at much greater scale and with broader cross-border logistics capabilities.
- Kuehne+Nagel: Global freight forwarder and customs broker with major Canadian customs brokerage operations integrated into end-to-end supply chain services. Comparable on the customs clearance activity but differentiated by global scale, technology platform, and bundled logistics offerings.
Direct peers
- Cole International: Long-established Canadian customs broker providing import/export clearance, trade consulting, and CARM support across Canada. Comparable to Dilas in core customs brokerage activity and customer profile, with a similar focus on personalized commercial importer service.
- GH Customs Brokers: Independent Canadian customs brokerage providing commercial clearance, consulting, and trade compliance services nationwide. Comparable to Dilas as a similarly sized independent broker with personalized service positioning and full CBSA EDI capabilities.
- Pacific Customs Brokers: Canadian customs brokerage with significant West Coast presence, offering import clearance, consulting, and trade compliance services. Comparable to Dilas on core customs brokerage offerings and CARM-era compliance support, with similar SMB-to-mid-market customer focus.
- Farrow: Canadian customs broker and logistics provider with a similar independent-service positioning, serving commercial importers across Canada. Closely comparable to Dilas in service scope (customs brokerage, trade compliance, NRI) while operating at larger scale and with broader logistics integration.
- Axxess Customs Brokers: Canadian customs broker offering import/export clearance, NRI services, and CARM support to commercial and personal importers. Directly comparable to Dilas in service mix and customer segmentation, including personal shipment handling and NRI program offerings.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Dilas Intl Customs Brokers social profiles
Digital presenceDilas Intl Customs Brokers compliance and trust
Trust signalCompliance2 records
Dilas Intl Customs Brokers financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dilas Intl Customs Brokers leadership team
Management profileNumber of profiles
Dilas Intl Customs Brokers funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dilas Intl Customs Brokers M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dilas Intl Customs Brokers
What does Dilas Intl Customs Brokers do?
Dilas Intl Customs Brokers is a Calgary, Alberta-based customs brokerage firm licensed by the Canada Border Services Agency (CBSA) to clear commercial and personal shipments across the Canadian border. The firm files import entries through CBSA's ACROSS EDI system, manages PARS/RMD/CADEX transactions, supports the Non-Resident Importer (NRI) program, assists with CARM registration, and prepares CERS export declarations on behalf of importers and exporters.
Is Dilas Intl Customs Brokers a public or private company?
Dilas Intl Customs Brokers is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Dilas Intl Customs Brokers founded?
Dilas Intl Customs Brokers was founded in -1. It employs 1 to 10 people.
Where is Dilas Intl Customs Brokers based?
Dilas Intl Customs Brokers is headquartered in Calgary, Canada, in the North America region.
How does Dilas Intl Customs Brokers make money?
Three revenue lines are on record. Customs Brokerage Fees are the primary driver. The others are account Setup Fees and CERS Export Declaration Services.
Who are Dilas Intl Customs Brokers's main competitors?
Broad incumbents on record are Livingston International, Brink's Global Services and Kuehne+Nagel. Direct peers are Cole International, GH Customs Brokers, Pacific Customs Brokers, Farrow and Axxess Customs Brokers.
Does Dilas Intl Customs Brokers have an API?
No public API is recorded for Dilas Intl Customs Brokers.
What industry is Dilas Intl Customs Brokers in?
Dilas Intl Customs Brokers's product category is Customs Brokerage Services. Its primary akta.pro industry code is TLACAFAA, Import Customs Clearance (Entry Filing & Release), with a secondary code of TLACAFAB, Export Customs Clearance (Export Declarations & AES/EEI).