What Trac-Tech does

Trac-Tech (Pty) Ltd is a South African privately held workforce management solutions provider, founded in 1989 and headquartered in Cape Town with regional branches in Johannesburg and Durban. The company designs, implements, and supports an integrated portfolio anchored by two web-based Time & Attendance (TNA) products — Time Register Business for SMBs and Time Register Enterprise for large multi-site corporations — distinguished by full bi-directional integration with Sage VIP Payroll and over 40 additional Southern African payroll packages. The TNA platform scales from organizations with 5 employees to those with 100,000+ employees across 1,000+ branches, with a no-license-fee enterprise pricing model built around multi-year service-inclusive contracts.

The technology stack combines proprietary web-based TNA software with third-party biometric hardware (ViRDI as primary partner since 2007, plus SAGEM/MORPHO, HANDPUNCH, ANVIZ, and ZKTeco) featuring live/fake finger detection, sapphire crystal optical sensors, and embedded RFID/Mifare card readers. The portfolio extends into electronic access control (from standalone doors to enterprise-wide centrally managed configurations), AI-enabled CCTV surveillance certified by major OEMs, and COVID-era health-screening products (UVH-F3 infrared thermometer with CE/FCC/ROHS/FDA certifications, Health Register web application). The flagship deployment is the Shoprite Group — Africa's largest retailer — with 1,000+ sites, 128,000+ active employees, a 1.4M+ fingerprint template database, and 200,000+ daily transactions sustained at 99.99+% uptime since 2012.

Trac-Tech generates revenue across six streams: TNA software subscriptions, biometric and surveillance hardware resale, access control solutions, professional services at R880/hour ex. VAT, travel at R7.50/km, and Service Level Agreement (SLA) contracts. Distribution is primarily direct sales via three regional branches supported by a dedicated helpdesk, enterprise CRM-backed customer portal, and WhatsApp Business channel; Sage VIP serves as the top channel partner, while OEM relationships expand reach into enterprise accounts. The company has deployed at 10,000+ sites across Southern Africa, employs a management team with over 200 collective man-years of workforce management experience, and operates as a founder/management-owned entity with no disclosed institutional investors, funding rounds, or M&A activity.

Name

Trac-Tech

Legal name

Trac-Tech (Pty) Ltd

Website

https://trac-tech.co.za

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Trac-Tech (Pty) Ltd is a South African privately held provider founded in 1989 that designs, implements, and supports web-based Time & Attendance, biometric, access control, and surveillance solutions for organizations ranging from 5 to 100,000+ employees across Southern Africa, with deep integration to Sage VIP Payroll.

Ownership category

akta.pro rank

Product category

Workforce Management Software

NAICS

Security Systems Services (except Locksmiths) (561621), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373), Computer Terminals (3575)

akta.pro primary industry

Compliance, GRC Workflow & Audit Automation Platforms (HDAEAHAL)

Keywords

• Workforce management software
• Time and attendance systems
• Biometric authentication hardware
• Access control solutions
• Payroll integration software

Headquarters

HQ city

Cape Town

HQ country

South Africa

HQ region

Africa

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Solutions (TNA/Time & Attendance): Web-based Time and Attendance solutions sold to organizations ranging from small businesses to large corporations. Revenue generated through software licensing with 'no licence fees' model mentioned for enterprise product.
2. Biometric Hardware Sales: Sale and implementation of biometric devices including ViRDI, SAGEM/MORPHO, HANDPUNCH, ANVIZ, and ZKTeco products. Devices include fingerprint readers, facial recognition systems, and card readers.
3. Access Control Solutions: Electronic access control solutions ranging from stand-alone doors to multi-point online real-time configurations and centrally managed enterprise-wide applications.
4. Surveillance Solutions: CCTV surveillance incorporating AI with video management solutions, including COVID-19 screening solutions like infrared thermometers and health registers.
5. Professional Services and Support: Implementation, servicing, and support services. Labour charged at R880.00 per hour ex. VAT, travel at R7.50 per KM. Service Level Agreements available for clients.
6. Service Level Agreements: SLA-based support contracts providing reduced service fees and cost containment for clients. Standard charges discounted for SLA holders.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Trac-Tech provides web-based Time and Attendance (TNA) and workforce management software (Time Register Business for SMBs and Time Register Enterprise for large organizations), integrated with payroll systems such as Sage VIP. The offering is bundled with biometric identification hardware (fingerprint and facial readers via ViRDI and other brands), access control, CCTV surveillance, no-contact temperature screening, and the Health Register application for workforce health screening.

Product overview

Trac-Tech is a South African workforce management solutions provider offering an integrated product portfolio centered on Time Register Business (for SMBs) and Time Register Enterprise (for large corporations), both web-based time and attendance solutions with full payroll integration. These core TNA platforms are complemented by biometric authentication using ViRDI and other vendors' fingerprint and face recognition technology, electronic access control solutions covering standalone to enterprise-wide configurations, and CCTV surveillance with AI capabilities. The portfolio also includes COVID-19 response products such as the UVH-F3 infrared thermometer and Health Register application. All products integrate with Sage VIP Payroll and over 40 other payroll packages via bi-directional integration.

Differentiator

Problem solved

Functional benefit

Brands

• Time Register Business: Time and Attendance Application for small to medium size businesses with attendance management, overtime calculation, exception notes, trend analysis, and integration with over 40 Southern African payroll packages.
• Time Register Enterprise

Products and services

• Time Register Business Web-based Time and Attendance (TNA) solution designed for small and medium businesses, integrating with payroll systems such as Sage VIP to automate timesheet processing and clock-in records.
• Time Register Enterprise Enterprise-grade Time and Attendance (TNA) solution for large, multi-site organizations, demonstrated at scale with deployments covering 128,000+ employees and 1.4 million+ biometric fingerprint templates.
• ViRDI Biometric Technology Biometric fingerprint and facial recognition readers distributed and supported by Trac-Tech for workforce identification, access control and time attendance applications.
• Access Control Solutions Physical access control systems for premises, integrated with biometric readers and time attendance to manage employee entry and site security.
• CCTV Surveillance CCTV surveillance systems sold alongside access control and biometric solutions to provide site monitoring and security for commercial premises.
• UVH-F3 No Contact Infrared Thermometer No-contact infrared thermometer device for screening employee and visitor temperatures at site entry, used as part of COVID-19-era workforce health screening.
• Health Register Application Application for capturing and managing employee and visitor health screening data, integrated with Trac-Tech's time attendance and access control systems to support COVID-19 compliance at workplaces.

Quantifiable outcome

• 99.99+% system uptime since 2012 for Shoprite Group
• +4 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability5 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• Sage VIP (VIP Payroll)coreChannel Partner/ Reseller/ DistributorTrac-Tech works very closely with South Africa's leading Payroll Company, Sage VIP and for the last few years have been their top partner in a number of regions. Their TNA solution is the only WEB based technology with full bi-directional integration to VIP Payroll. Integrates with over 40 different payroll products total.
• ViRDIcoreTechnology or IntegrationTrac-Tech has been successfully implementing ViRDI Biometric technology since 2007. Products are in use on thousands of sites in more than 40 industries. Africa’s largest retailer Shoprite Group uses ViRDI with 1,400,000+ fingerprint templates.

Scale indicators7 records

Recent moves1 record

Expansion highlights5 records

Broad incumbents

• Workday: Workday provides cloud-based HCM, financials, and workforce management. Represents the cloud-native incumbent threat to Trac-Tech's web-based TNA offering, especially for global enterprises headquartered in Southern Africa.
• SAP SuccessFactors: SAP SuccessFactors is a broad cloud HCM platform that includes time and attendance as part of a wider enterprise suite. Competes with Trac-Tech in workforce management but typically as part of larger enterprise agreements.

Direct peers

• Ceridian Dayforce: Dayforce (formerly Ceridian) provides cloud-based HCM, payroll, and workforce management solutions. It directly competes with Trac-Tech in time & attendance and workforce management, with a stronger global cloud-native footprint.
• HID Global: HID Global is a global leader in access control and biometric authentication solutions. Directly competes with Trac-Tech in biometric access control and physical security deployments across multiple verticals.
• UKG (Kronos): UKG (formerly Kronos) is a global leader in workforce management and time & attendance solutions. Like Trac-Tech, it offers TNA, scheduling, and labor analytics for enterprises, but at global scale across multiple industries and geographies.
• Suprema: Suprema is a global provider of biometric authentication and access control solutions (fingerprint, facial recognition). Competes with Trac-Tech's biometric technology and access control offerings across multiple geographies.
• ADP Workforce Now: ADP is a global payroll and workforce management provider with a deep portfolio spanning TNA, payroll, HCM, and benefits. ADP competes with Trac-Tech in payroll-integrated time tracking, particularly for mid-market and enterprise customers.
• ZKTeco: ZKTeco is a global provider of biometric and access control hardware and integrated solutions. Beyond being a Trac-Tech partner, ZKTeco also competes directly with Trac-Tech in biometric authentication and access control deployments globally.
• Idemia: Idemia is a global leader in biometric and identity solutions, including fingerprint and facial recognition. Competes with Trac-Tech's biometric technology portfolio, particularly for large enterprise and government deployments.
• Reflexis Systems (Zebra Technologies): Reflexis (now part of Zebra Technologies) provides workforce management and task management solutions, particularly for retail. Shares Trac-Tech's vertical strength in retail workforce management (Shoprite is a flagship retail customer).

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/TracTechSA
• LinkedInlinkedin.com/company/trac-tech

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trac-Tech